Redtail Technology status is Partially Degraded Service

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Redtail Technology Redtail Email

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Redtail Emails to Microsoft-Hosted Addresses May Be Undeliverable
Started 6 Nov 2026 23:15:31 (2 days ago), still ongoing
Minor Incident
Investigating
Redtail Email

We are investigating an issue affecting the delivery of some emails sent from Redtail to free Microsoft email accounts, such as Outlook.com, Hotmail.com, and MSN.com.

Impacted messages may be rejected or returned to Redtail as undeliverable.

Our teams are actively investigating and will provide updates as additional information becomes available.

Recently Resolved Incidents

Resolved: Redtail Email Service Disruption
Started 4 Nov 2026 21:14:11 (4 days ago), resolved 4 Nov 2026 21:14:11 (4 days ago)
Incident without Impact
Resolved
Redtail Email

We are aware of an issue that affected inbound email delivery for some Redtail clients using domain aliases. The disruption affected a small portion of users and occurred from the evening of November 3 through November 4.

Our team has resolved the issue, and normal email delivery has been restored.

Redtail Technology Outage Survival Guide

A step-by-step guide to help you survive a Redtail Technology outage
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    Redtail Technology Components

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    Redtail Technology Redtail API (REST)

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    Redtail Technology Redtail Email

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    Resolved: Redtail Email Service Disruption
    Started 4 Nov 2026 21:14:11 (4 days ago), resolved 4 Nov 2026 21:14:11 (4 days ago)
    Incident without Impact
    Resolved
    Redtail Email

    We are aware of an issue that affected inbound email delivery for some Redtail clients using domain aliases. The disruption affected a small portion of users and occurred from the evening of November 3 through November 4.

    Our team has resolved the issue, and normal email delivery has been restored.

    Redtail Emails to Microsoft-Hosted Addresses May Be Undeliverable
    Started 6 Nov 2026 23:15:31 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Redtail Email

    We are investigating an issue affecting the delivery of some emails sent from Redtail to free Microsoft email accounts, such as Outlook.com, Hotmail.com, and MSN.com.

    Impacted messages may be rejected or returned to Redtail as undeliverable.

    Our teams are actively investigating and will provide updates as additional information becomes available.

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