Proofpoint Security Awareness status is Operational

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Training Platform - U.S.
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PhishAlarm - CLEAR - U.S.
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Training Platform - Europe
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Training Platform - Asia Pacific
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Training Platform - Canada
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Platform Training Issue for End Users
Started 25 Feb 2026 18:58:53 (2 days ago), resolved 25 Feb 2026 19:17:06 (2 days ago)
Minor Incident
Resolved
Training Platform - U.S.
Training Platform - Europe
Training Platform - Asia Pacific
Training Platform - Canada

We are experiencing an incident impacting the Training Platform in our US, EU, IN, CA, and APAC environments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

Service Disruption - Report Suspicious Email Warning Tags (EWT)
Started 20 Feb 2026 21:44:59 (7 days ago), resolved 20 Feb 2026 21:55:04 (7 days ago)
Critical Incident
Resolved
PhishAlarm - CLEAR - U.S.

We have identified an issue causing a disruption with our Report Suspicious Email Warning Tags (EWT) service.

Proofpoint Security Awareness Outage Survival Guide

A step-by-step guide to help you survive a Proofpoint Security Awareness outage
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    Proofpoint Security Awareness Components

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    Proofpoint Security Awareness U.S. Environment

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    Training Platform - U.S.
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    Platform Training Issue for End Users
    Started 25 Feb 2026 18:58:53 (2 days ago), resolved 25 Feb 2026 19:17:06 (2 days ago)
    Minor Incident
    Resolved
    Training Platform - U.S.
    Training Platform - Europe
    Training Platform - Asia Pacific
    Training Platform - Canada

    We are experiencing an incident impacting the Training Platform in our US, EU, IN, CA, and APAC environments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

    Simulated Phishing - U.S.
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    PhishAlarm - CLEAR - U.S.
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    Service Disruption - Report Suspicious Email Warning Tags (EWT)
    Started 20 Feb 2026 21:44:59 (7 days ago), resolved 20 Feb 2026 21:55:04 (7 days ago)
    Critical Incident
    Resolved
    PhishAlarm - CLEAR - U.S.

    We have identified an issue causing a disruption with our Report Suspicious Email Warning Tags (EWT) service.

    Reporting
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    Proofpoint Security Awareness Europe Environment

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    Training Platform - Europe
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    Platform Training Issue for End Users
    Started 25 Feb 2026 18:58:53 (2 days ago), resolved 25 Feb 2026 19:17:06 (2 days ago)
    Minor Incident
    Resolved
    Training Platform - U.S.
    Training Platform - Europe
    Training Platform - Asia Pacific
    Training Platform - Canada

    We are experiencing an incident impacting the Training Platform in our US, EU, IN, CA, and APAC environments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

    Simulated Phishing - Europe
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    PhishAlarm - CLEAR - Europe
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    Reporting
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    now

    Proofpoint Security Awareness Asia/Pacific Environment

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    now
    Training Platform - Asia Pacific
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    Platform Training Issue for End Users
    Started 25 Feb 2026 18:58:53 (2 days ago), resolved 25 Feb 2026 19:17:06 (2 days ago)
    Minor Incident
    Resolved
    Training Platform - U.S.
    Training Platform - Europe
    Training Platform - Asia Pacific
    Training Platform - Canada

    We are experiencing an incident impacting the Training Platform in our US, EU, IN, CA, and APAC environments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

    Simulated Phishing - Asia Pacific
    Fri 20
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    now
    PhishAlarm - CLEAR - Asia Pacific
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    Reporting
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    Proofpoint Security Awareness Canada Environment

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    Training Platform - Canada
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    Platform Training Issue for End Users
    Started 25 Feb 2026 18:58:53 (2 days ago), resolved 25 Feb 2026 19:17:06 (2 days ago)
    Minor Incident
    Resolved
    Training Platform - U.S.
    Training Platform - Europe
    Training Platform - Asia Pacific
    Training Platform - Canada

    We are experiencing an incident impacting the Training Platform in our US, EU, IN, CA, and APAC environments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

    Simulated Phishing - Canada
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    PhishAlarm - CLEAR - Canada
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    Reporting - Canada
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