Proofpoint Security Awareness status is Operational

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Training Platform - U.S.
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Simulated Phishing - U.S.
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Training Platform - Europe
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Training Platform - Asia Pacific
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

US Phishing Simulation Campaign Not Sending
Started 13 Jan 2026 19:53:02 (3 days ago), resolved 13 Jan 2026 21:13:55 (3 days ago)
Major Incident
Resolved
Simulated Phishing - U.S.

We are current investigating an issue in our US region where Phishing Simulation Campaign emails are not being sent.

Training Platform Issues
Started 12 Jan 2026 01:18:50 (5 days ago), resolved 12 Jan 2026 01:40:13 (5 days ago)
Major Incident
Resolved
Training Platform - U.S.
Training Platform - Europe
Training Platform - Asia Pacific

We are experiencing an incident impacting the Training Platform in our US, EU and APAC environment. Customer admins may not be able to administer, modify or send Training assignments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

Proofpoint Security Awareness Outage Survival Guide

A step-by-step guide to help you survive a Proofpoint Security Awareness outage
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    Proofpoint Security Awareness Components

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    Proofpoint Security Awareness U.S. Environment

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    Training Platform - U.S.
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    Training Platform Issues
    Started 12 Jan 2026 01:18:50 (5 days ago), resolved 12 Jan 2026 01:40:13 (5 days ago)
    Major Incident
    Resolved
    Training Platform - U.S.
    Training Platform - Europe
    Training Platform - Asia Pacific

    We are experiencing an incident impacting the Training Platform in our US, EU and APAC environment. Customer admins may not be able to administer, modify or send Training assignments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

    Simulated Phishing - U.S.
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    US Phishing Simulation Campaign Not Sending
    Started 13 Jan 2026 19:53:02 (3 days ago), resolved 13 Jan 2026 21:13:55 (3 days ago)
    Major Incident
    Resolved
    Simulated Phishing - U.S.

    We are current investigating an issue in our US region where Phishing Simulation Campaign emails are not being sent.

    PhishAlarm - CLEAR - U.S.
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    Reporting
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    Proofpoint Security Awareness Europe Environment

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    Training Platform - Europe
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    Training Platform Issues
    Started 12 Jan 2026 01:18:50 (5 days ago), resolved 12 Jan 2026 01:40:13 (5 days ago)
    Major Incident
    Resolved
    Training Platform - U.S.
    Training Platform - Europe
    Training Platform - Asia Pacific

    We are experiencing an incident impacting the Training Platform in our US, EU and APAC environment. Customer admins may not be able to administer, modify or send Training assignments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

    Simulated Phishing - Europe
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    PhishAlarm - CLEAR - Europe
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    Proofpoint Security Awareness Asia/Pacific Environment

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    Training Platform - Asia Pacific
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    Training Platform Issues
    Started 12 Jan 2026 01:18:50 (5 days ago), resolved 12 Jan 2026 01:40:13 (5 days ago)
    Major Incident
    Resolved
    Training Platform - U.S.
    Training Platform - Europe
    Training Platform - Asia Pacific

    We are experiencing an incident impacting the Training Platform in our US, EU and APAC environment. Customer admins may not be able to administer, modify or send Training assignments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

    Simulated Phishing - Asia Pacific
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    PhishAlarm - CLEAR - Asia Pacific
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    Proofpoint Security Awareness Canada Environment

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    Training Platform - Canada
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    Simulated Phishing - Canada
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    PhishAlarm - CLEAR - Canada
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    Reporting - Canada
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