Access Worldpay status is Operational

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Access Worldpay Payments

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Access Worldpay Fraudsight

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Access Worldpay HostedPaymentPages

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

cmp_HostedPaymentPages:degraded_performance This is a test alert – please ignore The information contained in this message is pr
Started 22 Jul 2024 13:12:44 (4 months ago), still ongoing
Minor Incident
Investigating
HostedPaymentPages

Click on [Body.html] attachment for HTML version

This is a test alert – please ignore The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute, or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Fidelity National Information Services, Inc., an NYSE listed trading Company with the ticker symbol FIS. FIS is a trading name of the following companies: Alphakinetic Limited (No: 06897969) | FIS Derivatives Utility Services (UK) Limited (No: 9398140) | FIS Energy Solutions Limited (No: 1889028) | FIS Global Execution Services Limited (No. 3127109) | FIS Capital Markets UK Limited (No: 982833) | Metavante Technologies Limited (No: 2659326) | Virtus Partners Limited (No: 06602363) | all registered in England & Wales with their registered office: C/O F I S Corporate Governance, The Walbrook Building, 25 Walbrook, London, EC4N 8AF | FIS Global Execution Services Limited is authorised and regulated by the Financial Conduct Authority | FIS Banking Solutions UK Limited (No: 3517639) and FIS Payments (UK) Limited (No: 4215488) are registered in England & Wales with their registered office at 1st Floor Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TU, United Kingdom | FIS Payments (UK) Limited is authorised and regulated by the Financial Conduct Authority; some services are covered by the Financial Ombudsman Service (in the UK). Torstone Technology Limited (No: 07490275) and Percentile Limited (No: 08867031) are registered in England & Wales with their registered office at 8 Lloyd's Avenue, London, England, EC3N 3EL | Calls to and from the companies may be recorded for quality purposes. | All of the above-named companies are ultimately owned by FIS. All of the below-named companies are indirectly minority owned by FIS. Worldpay (UK) Limited (No: 07316500 / FCA No: 530923 and 712965) | Worldpay Limited (No: 03424752 / FCA No: 504504) | Worldpay AP Limited (No: 05593466 / FCA No: 502597) all registered in England & Wales with their registered office: The Walbrook Building, 25 Walbrook, London, EC4N 8AF. The WorldPay entities are authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 for the provision of payment services. | Worldpay (UK) Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities | Worldpay B.V. has its registered office in Amsterdam, the Netherlands (Handelsregister KvK No: 60494344). WPBV holds a licence from and is included in the register kept by De Nederlandsche Bank, which registration can be consulted through www.dnb.nl. Message Encrypted via TLS connection

Recently Resolved Incidents

We are investigating potential issues with Payments (Queries only)
Started 19 Nov 2024 09:33:18 (2 days ago), resolved 19 Nov 2024 09:52:56 (2 days ago)
Minor Incident
Resolved
Payments

We are currently investigating this issue.

We are investigating potential issues with Fraudsight
Started 18 Nov 2024 22:15:55 (2 days ago), resolved 18 Nov 2024 22:34:04 (2 days ago)
Minor Incident
Resolved
Fraudsight

We are currently investigating this issue.

Access Worldpay Outage Survival Guide

A step-by-step guide to help you survive a Access Worldpay outage
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    Access Worldpay Components

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    Access Worldpay Payments

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    We are investigating potential issues with Payments (Queries only)
    Started 19 Nov 2024 09:33:18 (2 days ago), resolved 19 Nov 2024 09:52:56 (2 days ago)
    Minor Incident
    Resolved
    Payments

    We are currently investigating this issue.

    Access Worldpay Tokens

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    Access Worldpay Account Verifications

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    Access Worldpay Verified Tokens

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    Access Worldpay 3DS

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    Access Worldpay Events

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    Access Worldpay Payouts

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    Access Worldpay Checkout

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    Access Worldpay Payment Queries

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    Access Worldpay Fraudsight

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    We are investigating potential issues with Fraudsight
    Started 18 Nov 2024 22:15:55 (2 days ago), resolved 18 Nov 2024 22:34:04 (2 days ago)
    Minor Incident
    Resolved
    Fraudsight

    We are currently investigating this issue.

    Access Worldpay Exemptions

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    Access Worldpay PaymentsAPI

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    Access Worldpay HostedPaymentPages

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    cmp_HostedPaymentPages:degraded_performance This is a test alert – please ignore The information contained in this message is pr
    Started 22 Jul 2024 13:12:44 (4 months ago), still ongoing
    Minor Incident
    Investigating
    HostedPaymentPages

    Click on [Body.html] attachment for HTML version

    This is a test alert – please ignore The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute, or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Fidelity National Information Services, Inc., an NYSE listed trading Company with the ticker symbol FIS. FIS is a trading name of the following companies: Alphakinetic Limited (No: 06897969) | FIS Derivatives Utility Services (UK) Limited (No: 9398140) | FIS Energy Solutions Limited (No: 1889028) | FIS Global Execution Services Limited (No. 3127109) | FIS Capital Markets UK Limited (No: 982833) | Metavante Technologies Limited (No: 2659326) | Virtus Partners Limited (No: 06602363) | all registered in England & Wales with their registered office: C/O F I S Corporate Governance, The Walbrook Building, 25 Walbrook, London, EC4N 8AF | FIS Global Execution Services Limited is authorised and regulated by the Financial Conduct Authority | FIS Banking Solutions UK Limited (No: 3517639) and FIS Payments (UK) Limited (No: 4215488) are registered in England & Wales with their registered office at 1st Floor Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TU, United Kingdom | FIS Payments (UK) Limited is authorised and regulated by the Financial Conduct Authority; some services are covered by the Financial Ombudsman Service (in the UK). Torstone Technology Limited (No: 07490275) and Percentile Limited (No: 08867031) are registered in England & Wales with their registered office at 8 Lloyd's Avenue, London, England, EC3N 3EL | Calls to and from the companies may be recorded for quality purposes. | All of the above-named companies are ultimately owned by FIS. All of the below-named companies are indirectly minority owned by FIS. Worldpay (UK) Limited (No: 07316500 / FCA No: 530923 and 712965) | Worldpay Limited (No: 03424752 / FCA No: 504504) | Worldpay AP Limited (No: 05593466 / FCA No: 502597) all registered in England & Wales with their registered office: The Walbrook Building, 25 Walbrook, London, EC4N 8AF. The WorldPay entities are authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 for the provision of payment services. | Worldpay (UK) Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities | Worldpay B.V. has its registered office in Amsterdam, the Netherlands (Handelsregister KvK No: 60494344). WPBV holds a licence from and is included in the register kept by De Nederlandsche Bank, which registration can be consulted through www.dnb.nl. Message Encrypted via TLS connection

    Access Worldpay APMs

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    Access Worldpay Account Payouts

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    Single Payout
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    Batch Payout
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    Payout Item Search
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    Access Worldpay Accounts

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    Get Account
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    Statement Api
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    Transfer
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    Access Worldpay Currency

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    FX Rates
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    Access Worldpay Alternatives

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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    See all
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    Plaid API - Development

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    See all
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    Azupay api

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    Azupay External NPP Network

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    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Monitoring
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

    See all
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    Tapcheck app.tapcheck.com

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    test
    Started 29 Aug 2024 20:35:16 (3 months ago), still ongoing
    Incident without Impact
    Monitoring
    app.tapcheck.com
    www.tapcheck.com

    Tapcheck www.tapcheck.com

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    test
    Started 29 Aug 2024 20:35:16 (3 months ago), still ongoing
    Incident without Impact
    Monitoring
    app.tapcheck.com
    www.tapcheck.com
    See all