Plaid status is Operational

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Plaid API - Production

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Plaid API - Development

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Elevated Well Fargo errors
Started 17 Sep 2024 21:14:01 (18 hours ago), resolved 17 Sep 2024 21:40:44 (18 hours ago)
Major Incident
Resolved
API - Production

Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

Elevated Chase errors
Started 15 Sep 2024 04:55:40 (3 days ago), resolved 15 Sep 2024 16:49:09 (3 days ago)
Major Incident
Resolved
API - Production

Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

Transfer Processing Delays
Started 13 Sep 2024 14:32:14 (5 days ago), resolved 13 Sep 2024 15:15:42 (5 days ago)
Incident without Impact
Resolved
API - Production

Transfer is experiencing delays impacting payment processing. The Transfer creation API is still operating as normal, but processing is currently delayed.

We are actively monitoring and will provide an an update as the incident evolves.

Plaid Outage Survival Guide

A step-by-step guide to help you survive a Plaid outage
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    Plaid Components

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    Plaid API - Production

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    Transfer Processing Delays
    Started 13 Sep 2024 14:32:14 (5 days ago), resolved 13 Sep 2024 15:15:42 (5 days ago)
    Incident without Impact
    Resolved
    API - Production

    Transfer is experiencing delays impacting payment processing. The Transfer creation API is still operating as normal, but processing is currently delayed.

    We are actively monitoring and will provide an an update as the incident evolves.

    Elevated Chase errors
    Started 15 Sep 2024 04:55:40 (3 days ago), resolved 15 Sep 2024 16:49:09 (3 days ago)
    Major Incident
    Resolved
    API - Production

    Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.

    Elevated Well Fargo errors
    Started 17 Sep 2024 21:14:01 (18 hours ago), resolved 17 Sep 2024 21:40:44 (18 hours ago)
    Major Incident
    Resolved
    API - Production

    Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.

    Plaid API - Sandbox

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    Plaid API - Development

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    Plaid Dashboard

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    Plaid Alternatives

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    Paysafe Direct Marketing

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    Synapse Bank Login APIs

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    Chase
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    [Bank Logins] Chase Outage
    Started 17 May 2022 22:22:08 (2 years ago), still ongoing
    Critical Incident
    Identified
    Chase
    Chase

    Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.

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    Access Worldpay HostedPaymentPages

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    cmp_HostedPaymentPages:degraded_performance This is a test alert – please ignore The information contained in this message is pr
    Started 22 Jul 2024 13:12:44 (2 months ago), still ongoing
    Minor Incident
    Investigating
    HostedPaymentPages

    Click on [Body.html] attachment for HTML version

    This is a test alert – please ignore The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute, or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Fidelity National Information Services, Inc., an NYSE listed trading Company with the ticker symbol FIS. FIS is a trading name of the following companies: Alphakinetic Limited (No: 06897969) | FIS Derivatives Utility Services (UK) Limited (No: 9398140) | FIS Energy Solutions Limited (No: 1889028) | FIS Global Execution Services Limited (No. 3127109) | FIS Capital Markets UK Limited (No: 982833) | Metavante Technologies Limited (No: 2659326) | Virtus Partners Limited (No: 06602363) | all registered in England & Wales with their registered office: C/O F I S Corporate Governance, The Walbrook Building, 25 Walbrook, London, EC4N 8AF | FIS Global Execution Services Limited is authorised and regulated by the Financial Conduct Authority | FIS Banking Solutions UK Limited (No: 3517639) and FIS Payments (UK) Limited (No: 4215488) are registered in England & Wales with their registered office at 1st Floor Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TU, United Kingdom | FIS Payments (UK) Limited is authorised and regulated by the Financial Conduct Authority; some services are covered by the Financial Ombudsman Service (in the UK). Torstone Technology Limited (No: 07490275) and Percentile Limited (No: 08867031) are registered in England & Wales with their registered office at 8 Lloyd's Avenue, London, England, EC3N 3EL | Calls to and from the companies may be recorded for quality purposes. | All of the above-named companies are ultimately owned by FIS. All of the below-named companies are indirectly minority owned by FIS. Worldpay (UK) Limited (No: 07316500 / FCA No: 530923 and 712965) | Worldpay Limited (No: 03424752 / FCA No: 504504) | Worldpay AP Limited (No: 05593466 / FCA No: 502597) all registered in England & Wales with their registered office: The Walbrook Building, 25 Walbrook, London, EC4N 8AF. The WorldPay entities are authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 for the provision of payment services. | Worldpay (UK) Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities | Worldpay B.V. has its registered office in Amsterdam, the Netherlands (Handelsregister KvK No: 60494344). WPBV holds a licence from and is included in the register kept by De Nederlandsche Bank, which registration can be consulted through www.dnb.nl. Message Encrypted via TLS connection

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