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Plaid API - Development

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Active Incidents

Elevated API errors
Started 7 Feb 2025 04:21:16 (2 months ago), still ongoing
Critical Incident
Investigating
API - Production

We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

Recently Resolved Incidents

Elevated API errors on /identity_verification/create
Started 31 Mar 2025 23:51:13 (1 day ago), resolved 1 Apr 2025 01:35:25 (1 day ago)
Incident without Impact
Resolved
API - Production
API - Sandbox

We have identified an issue with some API requests to /identity_verification/create not being accepted. A rollback is being deployed.

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    Plaid Components

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    Plaid API - Production

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    Elevated API errors on /identity_verification/create
    Started 31 Mar 2025 23:51:13 (1 day ago), resolved 1 Apr 2025 01:35:25 (1 day ago)
    Incident without Impact
    Resolved
    API - Production
    API - Sandbox

    We have identified an issue with some API requests to /identity_verification/create not being accepted. A rollback is being deployed.

    Elevated API errors
    Started 7 Feb 2025 04:21:16 (2 months ago), still ongoing
    Critical Incident
    Investigating
    API - Production

    We are currently experiencing elevated error rates for API calls. We are actively investigating and working to mitigate this issue.

    Plaid API - Sandbox

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Elevated API errors on /identity_verification/create
    Started 31 Mar 2025 23:51:13 (1 day ago), resolved 1 Apr 2025 01:35:25 (1 day ago)
    Incident without Impact
    Resolved
    API - Production
    API - Sandbox

    We have identified an issue with some API requests to /identity_verification/create not being accepted. A rollback is being deployed.

    Plaid API - Development

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    Plaid Dashboard

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    Plaid Portal

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