Plaid status is Operational

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Plaid API - Production

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Plaid API - Development

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Plaid API - Sandbox

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Plaid Dashboard

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Elevated dashboard error rates
Started 19 Nov 2024 18:40:54 (2 days ago), resolved 19 Nov 2024 18:56:58 (2 days ago)
Major Incident
Resolved
Dashboard

We are experiencing elevated error rates in the Dashboard for Identity Verification. We are actively investigating this issue.

Elevated Item add errors
Started 14 Nov 2024 20:25:30 (7 days ago), resolved 14 Nov 2024 23:12:27 (6 days ago)
Major Incident
Resolved
API - Production
API - Sandbox

We have identified the root cause of the issue and are actively working to mitigate the impact.

Plaid Outage Survival Guide

A step-by-step guide to help you survive a Plaid outage
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    Plaid Components

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    Plaid API - Production

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    Elevated Item add errors
    Started 14 Nov 2024 20:25:30 (7 days ago), resolved 14 Nov 2024 23:12:27 (6 days ago)
    Major Incident
    Resolved
    API - Production
    API - Sandbox

    We have identified the root cause of the issue and are actively working to mitigate the impact.

    Plaid API - Development

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    Plaid API - Sandbox

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    Elevated Item add errors
    Started 14 Nov 2024 20:25:30 (7 days ago), resolved 14 Nov 2024 23:12:27 (6 days ago)
    Major Incident
    Resolved
    API - Production
    API - Sandbox

    We have identified the root cause of the issue and are actively working to mitigate the impact.

    Plaid Dashboard

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    Elevated dashboard error rates
    Started 19 Nov 2024 18:40:54 (2 days ago), resolved 19 Nov 2024 18:56:58 (2 days ago)
    Major Incident
    Resolved
    Dashboard

    We are experiencing elevated error rates in the Dashboard for Identity Verification. We are actively investigating this issue.

    Plaid Alternatives

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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

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    Synapse Bank Login APIs

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    Chase
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    [Bank Logins] Chase Outage
    Started 17 May 2022 22:22:08 (3 years ago), still ongoing
    Critical Incident
    Identified
    Chase
    Chase

    Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.

    See all
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    Currencycloud Payments

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    RON, CZK & HUF Processing Delays
    Started 20 Nov 2024 12:30:21 (20 hours ago), still ongoing
    Incident without Impact
    Identified
    Payments

    We are currently experiencing intermittent delays with RON, CZK & HUF processing due to an issue with our banking provider, we are working to resolve on priority

    Currencycloud 2FA

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    Access Worldpay HostedPaymentPages

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    cmp_HostedPaymentPages:degraded_performance This is a test alert – please ignore The information contained in this message is pr
    Started 22 Jul 2024 13:12:44 (4 months ago), still ongoing
    Minor Incident
    Investigating
    HostedPaymentPages

    Click on [Body.html] attachment for HTML version

    This is a test alert – please ignore The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute, or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Fidelity National Information Services, Inc., an NYSE listed trading Company with the ticker symbol FIS. FIS is a trading name of the following companies: Alphakinetic Limited (No: 06897969) | FIS Derivatives Utility Services (UK) Limited (No: 9398140) | FIS Energy Solutions Limited (No: 1889028) | FIS Global Execution Services Limited (No. 3127109) | FIS Capital Markets UK Limited (No: 982833) | Metavante Technologies Limited (No: 2659326) | Virtus Partners Limited (No: 06602363) | all registered in England & Wales with their registered office: C/O F I S Corporate Governance, The Walbrook Building, 25 Walbrook, London, EC4N 8AF | FIS Global Execution Services Limited is authorised and regulated by the Financial Conduct Authority | FIS Banking Solutions UK Limited (No: 3517639) and FIS Payments (UK) Limited (No: 4215488) are registered in England & Wales with their registered office at 1st Floor Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TU, United Kingdom | FIS Payments (UK) Limited is authorised and regulated by the Financial Conduct Authority; some services are covered by the Financial Ombudsman Service (in the UK). Torstone Technology Limited (No: 07490275) and Percentile Limited (No: 08867031) are registered in England & Wales with their registered office at 8 Lloyd's Avenue, London, England, EC3N 3EL | Calls to and from the companies may be recorded for quality purposes. | All of the above-named companies are ultimately owned by FIS. All of the below-named companies are indirectly minority owned by FIS. Worldpay (UK) Limited (No: 07316500 / FCA No: 530923 and 712965) | Worldpay Limited (No: 03424752 / FCA No: 504504) | Worldpay AP Limited (No: 05593466 / FCA No: 502597) all registered in England & Wales with their registered office: The Walbrook Building, 25 Walbrook, London, EC4N 8AF. The WorldPay entities are authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 for the provision of payment services. | Worldpay (UK) Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activities | Worldpay B.V. has its registered office in Amsterdam, the Netherlands (Handelsregister KvK No: 60494344). WPBV holds a licence from and is included in the register kept by De Nederlandsche Bank, which registration can be consulted through www.dnb.nl. Message Encrypted via TLS connection

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