
Particle Status
Real-time updates of Particle issues and outages
Particle status is Operational
Particle Cellular Connectivity
Ether SIM
Particle support
Active Incidents
No active incidents
Recently Resolved Incidents
Since 21:20 UTC (1:20 PM PST), Particle EtherSIM devices in the United States have been experiencing degraded data service on the Verizon network. Other carriers, such as AT&T and T-Mobile, are working normally.
EtherSIM can use multiple carrier networks. Devices in areas where AT&T or T-Mobile coverage is available should switch to it automatically, though they may briefly disconnect while they do. Devices in areas covered only by Verizon may be offline until service is restored.
Devices that do not use EtherSIM, Wi-Fi devices, and EtherSIM devices outside the US are not affected.
We are working with our carrier partner to find and resolve the issue. No action is needed on your side. Devices should reconnect on their own once service is restored. We will post another update soon.
Particle’s email infrastructure remains affected. Please continue to use alternate means of contact, and the community.particle.io forum for support.
Particle's email infrastructure is currently affected by a provider outage, and will be unavailable until the matter resolves. Please use alternative contact channels, and the community.particle.io forum for support for the duration of the outage.
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Particle Components
Particle Cellular Connectivity
Since 21:20 UTC (1:20 PM PST), Particle EtherSIM devices in the United States have been experiencing degraded data service on the Verizon network. Other carriers, such as AT&T and T-Mobile, are working normally.
EtherSIM can use multiple carrier networks. Devices in areas where AT&T or T-Mobile coverage is available should switch to it automatically, though they may briefly disconnect while they do. Devices in areas covered only by Verizon may be offline until service is restored.
Devices that do not use EtherSIM, Wi-Fi devices, and EtherSIM devices outside the US are not affected.
We are working with our carrier partner to find and resolve the issue. No action is needed on your side. Devices should reconnect on their own once service is restored. We will post another update soon.
Particle Telephony Providers
Ether SIM
Since 21:20 UTC (1:20 PM PST), Particle EtherSIM devices in the United States have been experiencing degraded data service on the Verizon network. Other carriers, such as AT&T and T-Mobile, are working normally.
EtherSIM can use multiple carrier networks. Devices in areas where AT&T or T-Mobile coverage is available should switch to it automatically, though they may briefly disconnect while they do. Devices in areas covered only by Verizon may be offline until service is restored.
Devices that do not use EtherSIM, Wi-Fi devices, and EtherSIM devices outside the US are not affected.
We are working with our carrier partner to find and resolve the issue. No action is needed on your side. Devices should reconnect on their own once service is restored. We will post another update soon.
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1)
B Series B523 SoM or Tracker T523 SoM
SIM state management
2G/3G NorAm
Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310)
2G/3G EMEA
Tachyon
Particle Wi-Fi Connectivity
Particle REST API
Boron 2G/3G
Particle Integrations
Particle Management Console
Particle Customer Resources
store.particle.io
docs.particle.io
community.particle.io
build.particle.io
www.particle.io
Tachyon Cloud
Particle support
Particle's email infrastructure is currently affected by a provider outage, and will be unavailable until the matter resolves. Please use alternative contact channels, and the community.particle.io forum for support for the duration of the outage.
Particle’s email infrastructure remains affected. Please continue to use alternate means of contact, and the community.particle.io forum for support.