Particle status is Partially Degraded Service

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Particle Management Console

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Active Incidents

Delayed Usage Data for EtherSIM
Started 29 May 2025 16:32:47 (5 days ago), still ongoing
Minor Incident
Identified
Management Console

We’ve identified an issue affecting EtherSIM CDR data collection. The issue began on May 27 at 2:19 AM CST. This does not impact device connectivity or data flow—all EtherSIM devices remain online and fully operational.

However, customers will experience a delay in usage data visibility within the Console and usage CSV exports. No usage data is lost; it will be backfilled once the issue is resolved.

We are actively working to resolve the issue and will provide updates as progress is made.

Recently Resolved Incidents

No recent incidents

Particle Outage Survival Guide

A step-by-step guide to help you survive a Particle outage
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    Particle Components

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    Delayed Usage Data for EtherSIM
    Started 29 May 2025 16:32:47 (5 days ago), still ongoing
    Minor Incident
    Identified
    Management Console

    We’ve identified an issue affecting EtherSIM CDR data collection. The issue began on May 27 at 2:19 AM CST. This does not impact device connectivity or data flow—all EtherSIM devices remain online and fully operational.

    However, customers will experience a delay in usage data visibility within the Console and usage CSV exports. No usage data is lost; it will be backfilled once the issue is resolved.

    We are actively working to resolve the issue and will provide updates as progress is made.

    Particle Customer Resources

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    store.particle.io
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    docs.particle.io
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    community.particle.io
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    www.particle.io
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