OnApp Status

The Scalr platform is operational, this is just a notification about a bug in the resources report feature.

We recently found a bug in the resource report showing that all resources for an account have been deleted. We can confirm that the resources have not been deleted, and there is no impact to state files. The bug only impacts the resources report functionality, nothing else. We are in the process of fixing the report and temporarily removing it from the UI while the fix goes in.

We apologize for the inconvenience this may cause.

We’re excited to introduce our new and improved bots experience! As part of this upgrade, we’re retiring the legacy Neurons feature. Here’s what you need to know:

Migration: If you’re currently using Neurons, we recommend migrating to the new bots experience. You’ll find an import utility that allows you to seamlessly transfer your existing data.

Functioning State: Neurons legacy bots will remain functional until August 1st.

Error Message: Starting August 1st, Neurons will display an error message prompting you to upgrade to new bots.

Data Removal: We’ll provide an additional month (until September 1st) for any remaining data before removing Neurons completely.

We’re excited to introduce our new and improved bots experience! As part of this upgrade, we’re retiring the legacy Neurons feature. Here’s what you need to know:

Migration: If you’re currently using Neurons, we recommend migrating to the new bots experience. You’ll find an import utility that allows you to seamlessly transfer your existing data.

Functioning State: Neurons legacy bots will remain functional until August 1st.

Error Message: Starting August 1st, Neurons will display an error message prompting you to upgrade to new bots.

Data Removal: We’ll provide an additional month (until September 1st) for any remaining data before removing Neurons completely.

GeForce NOW memberships are temporarily down for planned maintenance. During this time, you will not be able to modify or upgrade your membership. We expect to complete maintenance by Sunday, July 14th, 12:00 PM PST, thanks for your patience.

Honkai: Star Rail has an issue with the v2.3 update and is under maintenance on GeForce NOW. The maintenance is expected to take a long time and during the maintenance period, the game will not be playable on GeForce NOW.

Update: GeForce NOW is currently experiencing a global outage for linking their Xbox accounts with GFN. We are still working on a fix to bring back the service as soon as possible. Thank you for your patience!

There is an issue with Automatic Updates in the Windows and Mac clients. If you have the following versions of the client app, please download the latest app:

2.0.63.131 2.0.63.137 2.0.64.124 2.0.64.128

Please visit https://www.nvidia.com/en-us/geforce-now/download/ to download the latest app.

We're tracking an issue with GeForce NOW's Windows and Mac apps that impacts automatic updates.

This affects versions 2.0.63.131, 2.0.63.137, 2.0.64.124 and 2.0.64.128.

Members can download and install the latest version to fix the issue here: https://www.nvidia.com/en-us/geforce-now/download/

We are currently investigating an issue with launching EA App games from Steam.

We are currently investigating intermittent crashes when streaming from the latest Chrome and Edge browser versions on Windows devices.

We recommend that members download the GeForce NOW app until the issue is resolved. https://www.nvidia.com/en-us/geforce-now/download/

We are experiencing a delay in applying the latest patch for Once Human. We are working on making the game available again as soon as possible.

We are aware of intermittent crashes when streaming from the latest Chrome and Edge browser versions on Windows devices. A fix is included in the next Chrome and Edge browser patches.

We recommend that members download the GeForce NOW app until the issue is resolved. https://www.nvidia.com/en-us/geforce-now/download/

We are aware of intermittent crashes when streaming from Chrome and Edge browsers on Windows devices. A fix has been implemented on Chrome browsers with the latest patch (127.0.6533.100). Issues on Edge browsers will be resolved with a patch expected by the end of August.

We are aware of intermittent crashes when streaming from Chrome and Edge browsers on Windows devices.

A fix has been implemented with the latest patch for Chrome browser (version 127.0.6533.100) and Edge browser (version 127.0.2651.98).

GeForce NOW memberships are temporarily down for planned maintenance. During this time, you will not be able to modify or upgrade your membership. We expect to complete maintenance by August 11th 12 PM PST, thanks for your patience.

We are aware that EU-West users that connect to NP-LON-06 are not getting Xbox automatic sign-on when playing Xbox games. Users can select another server from the GeForce NOW application until this is fixed.

We are aware that some users are experiencing issues with Xbox automatic sign-in. We are actively working on the following issues and hope to have them resolved soon:

• The GeForce NOW app shows that Xbox automatic sign-in isn’t available.
• The GeForce NOW app shows that Xbox automatic sign-in is available, but you are still asked to log in to your Xbox account when launching a game.
• Some Xbox games may quit with no error message.

We are aware that some users are experiencing issues with Xbox automatic sign-in. We are actively working on the following issues and hope to have them resolved soon:

• RESOLVED: The GeForce NOW app shows that Xbox automatic sign-in isn’t available.
• RESOLVED please review this article https://nvidia.custhelp.com/app/answers/detail/a_id/5574. The GeForce NOW app shows that Xbox automatic sign-in is available, but you are still asked to log in to your Xbox account when launching a game.
• Some Xbox games may quit with no error message.

We are aware that some users are experiencing issues with Xbox automatic sign-in. We are actively working on the following issues and hope to have them resolved soon:

• RESOLVED: The GeForce NOW app shows that Xbox automatic sign-in isn’t available.
• RESOLVED please review this article https://nvidia.custhelp.com/app/answers/detail/a_id/5574. The GeForce NOW app shows that Xbox automatic sign-in is available, but you are still asked to log in to your Xbox account when launching a game.
• RESOLVED: Some Xbox games may quit with no error message.

We are aware that some users are experiencing issues with Xbox automatic sign-in. If you are experiencing problems, most users can follow the steps in this support article to fix Xbox automatic sign-in https://nvidia.custhelp.com/app/answers/detail/a_id/5574. We are aware that for a smaller set of users, following these instructions does not always enable Xbox automatic sign-in. If you are experiencing problems, please send in-app feedback so we can analyze your sessions and work on a fix.

We are experiencing a delay in applying the latest patch for Once Human. We are working on making the game available again as soon as possible.

We are experiencing a delay in applying the latest patch for Call of Duty HQ on Steam. We are working on making the game available again as soon as possible.

We are currently working to resolve an issue affecting Baldur's Gate 3. We will make them available to play as soon as the issue is resolved.

We are currently investigating the issue.

TIBCO Cloud™ platform will undergo a planned release on Wednesday September 4th, 2024 at 01:30am (EDT) in the AWS (all regions). The maintenance will take ~1 hour to complete.

This release will address some new features and issues. As always, unless otherwise noted, these releases are zero downtime with no impact on end users.

If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.

TIBCO Cloud™ platform will undergo a planned release on Wednesday September 4th, 2024 at 01:30am (EDT) in the AWS (all regions). The maintenance will take ~1 hour to complete.

This release will address some new features and issues. As always, unless otherwise noted, these releases are zero downtime with no impact on end users.

If you have any questions or concerns, please contact customer support via the TIBCO Support Portal at https://support.tibco.com.