UserTesting status is Operational

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Active Incidents

No active incidents

Recently Resolved Incidents

Tree Test and Card Sort
Started 21 Oct 2026 20:12:57 (5 days ago), resolved 22 Oct 2026 09:11:23 (4 days ago)
Minor Incident
Resolved
Dashboard

We’ve temporarily taken IA Tree Test and Card Sort offline as a precaution while we fix a security vulnerability, and we have no evidence of exploitation or unauthorised data access. We expect them to be unavailable for an estimated 1-2 days.

Delays in study response collection
Started 21 Oct 2026 09:06:03 (5 days ago), resolved 22 Oct 2026 07:44:52 (4 days ago)
Minor Incident
Resolved
Test Distribution

We have identified an issue causing some delays in study response rates. We are actively working to resolve the issue and will share an update as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.

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    Tree Test and Card Sort
    Started 21 Oct 2026 20:12:57 (5 days ago), resolved 22 Oct 2026 09:11:23 (4 days ago)
    Minor Incident
    Resolved
    Dashboard

    We’ve temporarily taken IA Tree Test and Card Sort offline as a precaution while we fix a security vulnerability, and we have no evidence of exploitation or unauthorised data access. We expect them to be unavailable for an estimated 1-2 days.

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    Delays in study response collection
    Started 21 Oct 2026 09:06:03 (5 days ago), resolved 22 Oct 2026 07:44:52 (4 days ago)
    Minor Incident
    Resolved
    Test Distribution

    We have identified an issue causing some delays in study response rates. We are actively working to resolve the issue and will share an update as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.

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