UserTesting Status: check for UserTesting outages and issues

UserTesting status is Operational

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Dashboard

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Session video uploads

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Tester Dashboard

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Active Incidents

No active incidents

Recently Resolved Incidents

Issues when duplicating certain study types

Started 24 Oct 2025 16:28:38 (1 day ago), resolved 24 Oct 2025 17:34:23 (1 day ago)

Minor Incident

Resolved

Dashboard

We are aware of some issues happening when attempting to duplicate certain study types (Surveys and Interaction Tests). The team has identified the problem and are working to fix it ASAP. Other types of study can be duplicated without issues. Apologies for the inconvenience, we will keep informing as soon as the fix is released.

See all updates

Temporary Slowness Notice

Started 20 Oct 2025 09:48:25 (6 days ago), resolved 20 Oct 2025 12:06:39 (6 days ago)

Minor Incident

Resolved

Tester Dashboard

Session video uploads

You may experience slower performance or temporary issues loading some parts of the site. This is due to a current AWS outage impacting several online services, including ours. We’re actively monitoring the situation. Thank you for your patience and understanding!

See all updates

UserTesting Outage Survival Guide

A step-by-step guide to help you survive a UserTesting outage

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UserTesting Components

UserTesting

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UserTesting Logged Out Application

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Marketing Site

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UserTesting Blog

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Engineering Blog

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Log in form

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UserTesting Ordering

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Test Launch Flow

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Login Portal

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App Uploading

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App Hosting

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App Distribution

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iOS App Signing

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Prototype Hosting

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Information Architecture Tools

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UserTesting Customer Dashboard

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Dashboard

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Issues when duplicating certain study types

Started 24 Oct 2025 16:28:38 (1 day ago), resolved 24 Oct 2025 17:34:23 (1 day ago)

Minor Incident

Resolved

Dashboard

See all updates

Study Results

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Insights Summary

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UserTesting Video Management

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Video Playback

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CDN

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External Video Uploads

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Highlight Reel Editor

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Session video uploads

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Temporary Slowness Notice

Started 20 Oct 2025 09:48:25 (6 days ago), resolved 20 Oct 2025 12:06:39 (6 days ago)

Minor Incident

Resolved

Tester Dashboard

Session video uploads

See all updates

UserTesting Recording Services

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Android Recorder

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iOS Recorder

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Desktop Recorder

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Video Uploader

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Live Conversations

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Chrome Recorder Extension

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UserTesting Fulfillment Services

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Test Distribution

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Tester Dashboard

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Temporary Slowness Notice

Started 20 Oct 2025 09:48:25 (6 days ago), resolved 20 Oct 2025 12:06:39 (6 days ago)

Minor Incident

Resolved

Tester Dashboard

Session video uploads

See all updates

Applicant Process

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Invite Network

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UserTesting Tools & Services

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Payment Processing

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Internal Tools

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Credit Allocation

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Help Center

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UserTesting Third-Party Services

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Chat widget

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UserTesting Third-Party Integrations

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Share to Slack

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UserTesting Zoom Zoom Meetings

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UserTesting Zoom Zoom Software

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UserTesting Zoom Zoom Video Webinars

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UserTesting Usermuse.com

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UserTesting handrailux.com

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UserTesting Status

Real-time updates of UserTesting issues and outages

UserTesting status is Operational

Dashboard

Session video uploads

Tester Dashboard

Active Incidents

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UserTesting Outage Survival Guide

UserTesting Components

UserTesting Logged Out Application

Marketing Site

UserTesting Blog

Engineering Blog

Log in form

UserTesting Ordering

Test Launch Flow

Login Portal

App Uploading

App Hosting

App Distribution

iOS App Signing

Prototype Hosting

Information Architecture Tools

UserTesting Customer Dashboard

Dashboard

Study Results

Insights Summary

UserTesting Video Management

Video Playback

CDN

External Video Uploads

Highlight Reel Editor

Session video uploads

UserTesting Recording Services

Android Recorder

iOS Recorder

Desktop Recorder

Video Uploader

Live Conversations

Chrome Recorder Extension

UserTesting Fulfillment Services

Test Distribution

Tester Dashboard

Applicant Process

Invite Network

UserTesting Tools & Services

Payment Processing

Internal Tools

Credit Allocation

Help Center

UserTesting Third-Party Services

Chat widget

UserTesting Third-Party Integrations

Share to Slack

UserTesting Zoom Zoom Meetings

UserTesting Zoom Zoom Software

UserTesting Zoom Zoom Video Webinars

UserTesting Usermuse.com

UserTesting handrailux.com

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