UserTesting status is Operational

Sun 19
Mon 20
Tue 21
Wed 22
Thu 23
Fri 24
Sat 25
now
Dashboard
Sun 19
Mon 20
Tue 21
Wed 22
Thu 23
Fri 24
Sat 25
now
Session video uploads
Sun 19
Mon 20
Tue 21
Wed 22
Thu 23
Fri 24
Sat 25
now
Tester Dashboard
Sun 19
Mon 20
Tue 21
Wed 22
Thu 23
Fri 24
Sat 25
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of UserTesting outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

No active incidents

Recently Resolved Incidents

Issues when duplicating certain study types
Started 24 Oct 2025 16:28:38 (1 day ago), resolved 24 Oct 2025 17:34:23 (1 day ago)
Minor Incident
Resolved
Dashboard

We are aware of some issues happening when attempting to duplicate certain study types (Surveys and Interaction Tests). The team has identified the problem and are working to fix it ASAP. Other types of study can be duplicated without issues. Apologies for the inconvenience, we will keep informing as soon as the fix is released.

Temporary Slowness Notice
Started 20 Oct 2025 09:48:25 (6 days ago), resolved 20 Oct 2025 12:06:39 (6 days ago)
Minor Incident
Resolved
Tester Dashboard
Session video uploads

You may experience slower performance or temporary issues loading some parts of the site. This is due to a current AWS outage impacting several online services, including ours. We’re actively monitoring the situation. Thank you for your patience and understanding!

UserTesting Outage Survival Guide

A step-by-step guide to help you survive a UserTesting outage
NaN%

    UserTesting Components

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Logged Out Application

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Marketing Site
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    UserTesting Blog
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Engineering Blog
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Log in form
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Ordering

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Test Launch Flow
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Login Portal
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    App Uploading
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    App Hosting
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    App Distribution
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    iOS App Signing
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Prototype Hosting
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Information Architecture Tools
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Customer Dashboard

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Dashboard
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Issues when duplicating certain study types
    Started 24 Oct 2025 16:28:38 (1 day ago), resolved 24 Oct 2025 17:34:23 (1 day ago)
    Minor Incident
    Resolved
    Dashboard

    We are aware of some issues happening when attempting to duplicate certain study types (Surveys and Interaction Tests). The team has identified the problem and are working to fix it ASAP. Other types of study can be duplicated without issues. Apologies for the inconvenience, we will keep informing as soon as the fix is released.

    Study Results
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Insights Summary
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Video Management

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Video Playback
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    CDN
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    External Video Uploads
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Highlight Reel Editor
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Session video uploads
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Temporary Slowness Notice
    Started 20 Oct 2025 09:48:25 (6 days ago), resolved 20 Oct 2025 12:06:39 (6 days ago)
    Minor Incident
    Resolved
    Tester Dashboard
    Session video uploads

    You may experience slower performance or temporary issues loading some parts of the site. This is due to a current AWS outage impacting several online services, including ours. We’re actively monitoring the situation. Thank you for your patience and understanding!

    UserTesting Recording Services

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Android Recorder
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    iOS Recorder
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Desktop Recorder
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Video Uploader
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Live Conversations
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Chrome Recorder Extension
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Fulfillment Services

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Test Distribution
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Tester Dashboard
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Temporary Slowness Notice
    Started 20 Oct 2025 09:48:25 (6 days ago), resolved 20 Oct 2025 12:06:39 (6 days ago)
    Minor Incident
    Resolved
    Tester Dashboard
    Session video uploads

    You may experience slower performance or temporary issues loading some parts of the site. This is due to a current AWS outage impacting several online services, including ours. We’re actively monitoring the situation. Thank you for your patience and understanding!

    Applicant Process
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Invite Network
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Tools & Services

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Payment Processing
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Internal Tools
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Credit Allocation
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Help Center
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Third-Party Services

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Chat widget
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Third-Party Integrations

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Share to Slack
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Zoom Zoom Meetings

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Zoom Zoom Software

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Zoom Zoom Video Webinars

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting Usermuse.com

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    UserTesting handrailux.com

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now