Onfido Status
Real-time updates of Onfido issues and outages
Onfido status is Operational
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API
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Dashboard
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Delays on Dashboard
Started 9 Dec 2025 13:33:49 (5 days ago), resolved 9 Dec 2025 13:46:36 (5 days ago)
Minor Incident
Resolved
Dashboard
We accumulated a large backlog of messages to update OpenSearch and we are currently processing it. The backlog should be cleared in the next hours.
Unable to create reports in EU
Started 9 Dec 2025 11:15:32 (5 days ago), resolved 9 Dec 2025 12:12:48 (5 days ago)
Major Incident
Resolved
API
We have identified an issue in the infrastructure that handles reports creations. We are working on restoring it.
Onfido Outage Survival Guide
A step-by-step guide to help you survive a Onfido outage
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Onfido Components
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Onfido Europe (onfido.com)
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API
Sun 7
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Unable to create reports in EU
Started 9 Dec 2025 11:15:32 (5 days ago), resolved 9 Dec 2025 12:12:48 (5 days ago)
Major Incident
Resolved
API
We have identified an issue in the infrastructure that handles reports creations. We are working on restoring it.
Dashboard
Sun 7
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Tue 9
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now
Delays on Dashboard
Started 9 Dec 2025 13:33:49 (5 days ago), resolved 9 Dec 2025 13:46:36 (5 days ago)
Minor Incident
Resolved
Dashboard
We accumulated a large backlog of messages to update OpenSearch and we are currently processing it. The backlog should be cleared in the next hours.
Applicant Form
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Document Verification
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Facial Similarity
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Watchlist
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Identity Enhanced
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Right To Work
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Webhooks
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Known faces
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Autofill
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QES
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Device Intelligence
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Onfido USA (us.onfido.com)
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API
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Dashboard
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now
Document Verification
Sun 7
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now
Facial Similarity
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Mon 8
Tue 9
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now
Watchlist
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Mon 8
Tue 9
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now
Identity Enhanced
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now
Webhooks
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now
Known faces
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now
Autofill
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Device Intelligence
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now
Onfido Canada (ca.onfido.com)
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now
API
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now
Dashboard
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now
Document Verification
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Mon 8
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now
Facial Similarity
Sun 7
Mon 8
Tue 9
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now
Webhooks
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now
Known faces
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now
Autofill
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Device Intelligence
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Onfido JS SDK Services
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Onfido Europe (onfido.app)
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Smart Capture Links
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