Shortcut status is Operational

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Shortcut Web App

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Shortcut API

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Shortcut AWS ec2-us-east-1

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Email Notifications
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Sentry Automations
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VCS Integrations
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Google Sheets Integration
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Korey Cloud Provider Issue
Started 20 Oct 2025 22:36:28 (6 days ago), resolved 21 Oct 2025 11:28:13 (5 days ago)
Major Incident
Resolved
Korey.ai - Webapp

We're seeing more authentication errors from a cloud provider, causing Korey login issues and disrupting user invitations. Workos has been identified as the root cause: https://status.workos.com/incidents/rdz189wnjhyn.

Shortcut Unavailable due to AWS Outage
Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
Critical Incident
Resolved
Email Notifications
Sentry Automations
Web App
VCS Integrations
API
More...

From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

Shortcut Outage Survival Guide

A step-by-step guide to help you survive a Shortcut outage
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    Shortcut Components

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    now

    Shortcut Web App

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    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    Shortcut API

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    now
    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    Shortcut AWS ec2-us-east-1

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    now
    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    Shortcut Integrations

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    Email Notifications
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    Sat 25
    now
    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    Sentry Automations
    Sun 19
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    now
    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    VCS Integrations
    Sun 19
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    now
    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    Google Sheets Integration
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    now
    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    Slack Integration
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    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    ProductBoard
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    now
    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    Zendesk
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    now
    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    Shortcut GitHub Webhooks

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    Shortcut GitHub API Requests

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    Shortcut Atlassian Bitbucket Webhooks

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    Shortcut Atlassian Bitbucket API

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    Shortcut Slack Apps/Integrations/APIs

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    Shortcut Company Website

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    Shortcut Search

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    now
    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    Shortcut Docs

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    Shortcut Unavailable due to AWS Outage
    Started 20 Oct 2025 07:12:48 (6 days ago), resolved 20 Oct 2025 09:35:49 (6 days ago)
    Critical Incident
    Resolved
    Email Notifications
    Sentry Automations
    Web App
    VCS Integrations
    API
    More...

    From approximately 3:12am EDT until 5:35am EDT, Shortcut was unavailable. We identified the cause to be the widespread AWS outage occurring at that time. During that time, StatusPage's administrative interface was also inaccessible, so we are adding a historical incident here to record the event. AWS states that the services which Shortcut relies on have recovered and we are seeing no further errors in our observability dashboards.

    Shortcut Fastly Newark (EWR)

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    Shortcut Fastly Edge Cloud Platform

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    Shortcut Korey.ai

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    Shortcut Fastly Cape Town (CPT)

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    Shortcut Fastly Ghana (ACC)

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    Korey.ai - Webapp
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    Korey Cloud Provider Issue
    Started 20 Oct 2025 22:36:28 (6 days ago), resolved 21 Oct 2025 11:28:13 (5 days ago)
    Major Incident
    Resolved
    Korey.ai - Webapp

    We're seeing more authentication errors from a cloud provider, causing Korey login issues and disrupting user invitations. Workos has been identified as the root cause: https://status.workos.com/incidents/rdz189wnjhyn.

    Shortcut Fastly Johannesburg (JNB)

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    Shortcut Fastly Adelaide (ADL)

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    Shortcut Fastly Auckland (AKL)

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    Shortcut Fastly Brisbane (BNE)

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    Shortcut Fastly Christchurch (CHC)

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    Shortcut Fastly Dubai (DXB)

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    Shortcut Fastly Dubai (FJR)

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    Shortcut Fastly Hong Kong (HKG)

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    Shortcut Fastly Kuala Lumpur (KUL)

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    Shortcut Fastly Paris (CDG)

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    Shortcut Fastly Los Angeles (BUR)

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    Shortcut Fastly Palo Alto (PAO)

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    Shortcut Fastly San Jose (SJC)

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