Exalate Status

Resolved: This incident has been resolved.

Monitoring: We have identified and mitigated the issue that was causing performance degradation and intermittent unavailability of the Exalate.com website.

After implementing mitigation measures, the website is now fully accessible and performing as expected. We have confirmed that Exalate.app, individual Nodes, and all active integrations remained unaffected throughout this incident.

Our team will continue to monitor the situation closely to ensure continued stability. We will provide further updates only if the situation changes.

Investigating: Update: We are continuing to investigate the performance issues affecting Exalate.com. We have identified an ongoing incident with our hosting provider, Hostinger, and are currently verifying the extent of the impact on our services.

You can track their status directly here: https://statuspage.hostinger.com

We will provide another update as soon as we have more information, or within the next 4 hours.

Investigating: We are currently investigating an issue causing the Exalate website to be temporarily unavailable. Our team is actively working to identify the root cause and restore access as quickly as possible.

This issue is strictly isolated to the Exalate.com webpage. Please note that Exalate.app and individual Nodes are not affected, and there is no impact on active integrations.

We will provide an update within 4 hours, or sooner if new information becomes available.

Resolved: After close monitoring, we consider the issue fully resolved. An RCA would be published here in due course.

Monitoring: The issue has been fully rectified and all nodes are fully restored. We are closely monitoring the situation.

Identified: Our cloud team has identified the root cause and is actively engaged in rectifying it.

Investigating: We have reports of some Exlate cloud nodes being unavailable. Our team is currently investigating the issue.