HeroCoders Status

Resolved: This incident has been resolved.

Monitoring: We are currently monitoring the outcomes of the recent fix in the production environment. Further updates will be issued once its effectiveness has been confirmed across all customer segments.

Monitoring: Thanks for your patience. We have implemented a fix that ensures that our Checklist Text, Checklist Text (view-only), Checklist Completed, Checklist Progress, and Checklist Progress % are properly synced with the data displayed in our checklist issue panel.

We are presently observing the outcomes and will provide an update once the synchronization status of the Jira custom fields checklist is verified as stable.

Identified: The issue has been identified and a fix is being implemented

Investigating: An issue has been identified concerning our recently migrated Forge custom fields, wherein the 'Checklist Text', 'Checklist Text (View-Only)', 'Checklist Progress Text', and 'Checklist Progress Percentage' custom fields are displaying outdated information or no data at all.

We are presently conducting an investigation into the matter and will provide updates to this incident as new information becomes available. Instances where the Sync checklists to Custom Fields setting has been enabled may encounter stale or empty data in certain issues.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and deployed to production. We are currently monitoring the results.

Identified: We are conducting internal testing to release the fix for the dialogs.

Identified: We have identified the issue and are working on a fix.

Investigating: We are continuing to investigate the problem.

Investigating: We have identified an issue that impedes dialogs within the Checklist For Jira | Enterprise application from opening, leading to the complete freezing of the page and necessitating the user to refresh the browser tab to restore functionality.

Resolved: This incident has been resolved.

Monitoring: We are currently monitoring the outcomes of the recent fix in the production environment. Further updates will be issued once its effectiveness has been confirmed across all customer segments.

Monitoring: Thanks for your patience. We have implemented a fix that ensures that our Checklist Text, Checklist Text (view-only), Checklist Completed, Checklist Progress, and Checklist Progress % are properly synced with the data displayed in our checklist issue panel.

We are presently observing the outcomes and will provide an update once the synchronization status of the Jira custom fields checklist is verified as stable.

Identified: The issue has been identified and a fix is being implemented

Investigating: An issue has been identified concerning our recently migrated Forge custom fields, wherein the 'Checklist Text', 'Checklist Text (View-Only)', 'Checklist Progress Text', and 'Checklist Progress Percentage' custom fields are displaying outdated information or no data at all.

We are presently conducting an investigation into the matter and will provide updates to this incident as new information becomes available. Instances where the Sync checklists to Custom Fields setting has been enabled may encounter stale or empty data in certain issues.

Resolved: We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Investigating: Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

Resolved: We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Investigating: Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

Resolved: We have resolved the problem with Issue Checklist Pro. It's now fully operational again.

Investigating: Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.