Flatfile status is Operational

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Portal 2.0
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AU Regional API
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AU Dashboard
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Authentication Services Outage
Started 9 Dec 2024 22:59:04 (7 hours ago), resolved 10 Dec 2024 05:25:39 (24 minutes ago)
Critical Incident
Resolved
AU Regional API
AU Dashboard

We are investigating an issue with our authentication services in the AUS region

Intermittent Failure to load v2 Portal
Started 6 Dec 2024 13:14:34 (4 days ago), resolved 6 Dec 2024 16:21:06 (4 days ago)
Major Incident
Resolved
Portal 2.0

We are seeing some intermittent failures to load the v2 Portal, and are investigating this issue now.

Flatfile Outage Survival Guide

A step-by-step guide to help you survive a Flatfile outage
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    Flatfile Components

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    Flatfile Platform

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    Dashboard
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    Flatfile Portal V2/V3

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    Server Infrastructure
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    Email Notifications
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    Persistent File Storage
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    Portal 3.0 API
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    Portal 2.0/3.0 Management Portal
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    Portal 2.0
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    Intermittent Failure to load v2 Portal
    Started 6 Dec 2024 13:14:34 (4 days ago), resolved 6 Dec 2024 16:21:06 (4 days ago)
    Major Incident
    Resolved
    Portal 2.0

    We are seeing some intermittent failures to load the v2 Portal, and are investigating this issue now.

    Portal 3.0 End User-Facing Component
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    Flatfile Canada Regional Platform

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    CA Platform API
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    CA Spaces
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    CA Dashboard
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    Flatfile EU Regional Platform

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    EU Platform API
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    EU Spaces
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    EU Dashboard
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    Flatfile UK Regional Platform

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    UK Platform API
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    UK Spaces
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    UK Dashboard
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    Flatfile Australia Regional Platform

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    AU Regional API
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    Authentication Services Outage
    Started 9 Dec 2024 22:59:04 (7 hours ago), resolved 10 Dec 2024 05:25:39 (24 minutes ago)
    Critical Incident
    Resolved
    AU Regional API
    AU Dashboard

    We are investigating an issue with our authentication services in the AUS region

    AU Spaces
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    AU Dashboard
    Tue 3
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    Authentication Services Outage
    Started 9 Dec 2024 22:59:04 (7 hours ago), resolved 10 Dec 2024 05:25:39 (24 minutes ago)
    Critical Incident
    Resolved
    AU Regional API
    AU Dashboard

    We are investigating an issue with our authentication services in the AUS region

    Flatfile Alternatives

    Tue 3
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    Snowflake
    Tue 3
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    now
    Snowflake connectors are failing with "SQL compilation error: not enough arguments for function CONCAT_WS"
    Started 10 Jul 2024 08:50:49 (5 months ago), still ongoing
    Major Incident
    Investigating
    Snowflake

    We are currently investigating this issue.

    Microsoft Lists
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    Fivetran: SharePoint, Microsoft List and OneDrive Connectors Failing to Sync with Reconnect Error
    Started 12 Oct 2024 20:32:23 (2 months ago), still ongoing
    Critical Incident
    Identified
    Microsoft Lists
    OneDrive
    SharePoint

    We have identified an issue with our SharePoint, Microsoft List and OneDrive connectors where syncs are currently failing due to an oauth app credentials issue. We will continue to investigate and provide additional updates.

    See all
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    Heroku
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    See all
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