iSalus Healthcare Status
Real-time updates of iSalus Healthcare issues and outages
iSalus Healthcare status is Operational
Active Incidents
No active incidents
Recently Resolved Incidents
No recent incidents
iSalus Healthcare Outage Survival Guide
iSalus Healthcare Components
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Hypercare Canadian Region
Notifications and Real-Time Syncing (Canadian Region)
We are currently investigating reports of users being routinely logged out of their Hypercare app on Android and iOS devices, impacting their ability to receive app push notifications. Reports have been received from users in both CA and US region.
Our Engineering team is investigating potential root causes for this unexpected behaviour on some user devices. Users are being encouraged to turn on Safeguard Notifications in Hypercare should they wish to receive a back-up notifications. https://support.hypercare.com/hc/en-us/articles/5376178050445-Safeguard-Notifications-FAQ
Care Control Databases
We want to inform you of a current technical issue impacting access to Care Control's Applications. We're exploring all avenues to minimise disruption to your services. For ongoing updates, please check our status page. We'll share progress and resolution timelines as they become available.
Care Control Cloud Apps (Care Planning, Admin, HR and Insights)
We want to inform you of a current technical issue impacting access to Care Control's Applications. We're exploring all avenues to minimise disruption to your services. For ongoing updates, please check our status page. We'll share progress and resolution timelines as they become available.
