Imperva Status
Real-time updates of Imperva issues and outages
Imperva status is Minor Service Outage
Mexico City, Mexico (MEX)
Imperva Services
Imperva Management Portal UI
Cloud WAF Network
Network DDoS
Imperva Coming Soon
Los Angeles (SNA) - October 2025
Active Incidents
Multiple subsea cable cuts in the Red Sea were identified in early September 2025 which have had a tangible impact to transcontinental Internet traffic. This could potentially cause an impact for Cloud WAF and Network DDoS mitigation services.
This incident is to communicate awareness of the situation as the subsea cable cuts are outside of Thales control. Thales Network Operations continues to monitor the situation and is consulting with our partners to provide updates on the situation as they become available. We currently do not have an expected time frame for resolution.
If you experience an impact to your service, please engage Thales Support for further investigation to determine if it is related to this incident.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Recently Resolved Incidents
We have discovered a potential service degradation affecting the Imperva Management Portal. SIEM and Web Logs are currently not responding or returning errors. Customer domains remain fully protected at this time. Technical teams are actively investigating the issue, and further updates will follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Imperva Outage Survival Guide
Imperva Components
Imperva North American PoPs
Ashburn, VA (IAD)
Atlanta, GA (ATL)
Chicago 1, IL (ORD)
Chicago 2, IL (CHI)
Dallas, TX (DFW)
Denver, CO (DEN)
Detroit, MI (DET)
Houston, TX (HOU)
Los Angeles, CA (LAX)
Miami, FL (MIA)
Montreal, Canada (YUL)
New York 1, NY (NYC)
New York 2, NY (EWR)
San Jose, CA (SFO)
San Jose, CA (SJC)
Seattle, WA (SEA)
Toronto, Canada (TOR)
Vancouver, Canada (VAN)
Imperva EMEA PoPs
Amsterdam, Netherlands (AMS)
Barcelona, Spain (BCN)
Cape Town, South Africa (CPT)
Copenhagen, Denmark (CPH)
Dubai, UAE (DWC)
Dubai, UAE (DXB)
Dublin, Ireland (DUB)
Dusseldorf, Germany (DUS)
Istanbul, Turkey (IST)
Frankfurt, Germany (FRA)
Istanbul, Turkey (SAW)
Johannesburg, South Africa (JNB)
Johannesburg, South Africa (QRA)
London, UK (LCY)
London 1, UK (LON)
London 2, UK (LHR)
Madrid, Spain (MAD)
Milan, Italy (MXP)
Paris, France (CDG)
Paris, France (PAR)
Stockholm, Sweden (STO)
Tel Aviv, Israel (MED)
Vienna, Austria (VIE)
Vienna, Austria (GRZ)
Warsaw, Poland (WAR)
Zurich, Switzerland (ZRH)
Zurich, Switzerland (GVA)
Imperva LATAM PoPs
Bogota, Colombia (BOG)
Mexico City, Mexico (MEX)
Buenos Aires, Argentina (EZE)
Lima, Peru (LIM)
Santiago 1, Chile (SCL)
Queretaro, Mexico (QRO)
Sao Paulo 1, Brazil (GRU)
Rio de Janeiro, Brazil (RIO)
Santiago, Chile (STC)
Sao Paulo, Brazil (SAO)
Imperva APAC PoPs
Bangkok, Thailand (BKK)
Auckland, New Zealand (AKL)
Bangkok, Thailand (DMK)
Hanoi, Vietnam (HAN)
Hong Kong (HKG)
Jakarta 1, Indonesia (CGK)
Hong Kong (HHK)
Jakarta, Indonesia (JKT)
Kuala Lumpur, Malaysia (KUL)
Melbourne, Australia (MEB)
Manila, Philippines (MNL)
Melbourne, Australia (MEL)
Mumbai 1, India (BOM)
Mumbai 2, India (NAG)
New Delhi, India (NDL)
Osaka, Japan (OSK)
Seoul, South Korea (KOR)
Singapore (SIN)
Taipei, Taiwan (TPE)
Sydney, Australia (SYD)
Taipei, Taiwan (TSA)
Tokyo, Japan (TKO)
Imperva Services
Imperva Management Portal UI
We have discovered a potential service degradation affecting the Imperva Management Portal. SIEM and Web Logs are currently not responding or returning errors. Customer domains remain fully protected at this time. Technical teams are actively investigating the issue, and further updates will follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Imperva Management Portal API
Imperva Management Portal- Configuration Changes
Imperva Management Portal- Mobile App
Cloud WAF Network
Multiple subsea cable cuts in the Red Sea were identified in early September 2025 which have had a tangible impact to transcontinental Internet traffic. This could potentially cause an impact for Cloud WAF and Network DDoS mitigation services.
This incident is to communicate awareness of the situation as the subsea cable cuts are outside of Thales control. Thales Network Operations continues to monitor the situation and is consulting with our partners to provide updates on the situation as they become available. We currently do not have an expected time frame for resolution.
If you experience an impact to your service, please engage Thales Support for further investigation to determine if it is related to this incident.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
IP Protection
Advanced Bot Protection
Account Take Over
DNS Protection
JSONAR
Distil (Arceus)
Client-Side Protection
Cloud WAF GDPR
Cloud WAF SIEM
Cloud WAF Replication
Cloud WAF Events & Statistics
Attack Analytics
Cloud Data Security
Runtime Application Self Protection
API Security
Imperva Support - Ticketing and Phone Systems
Weblogs
Network DDoS
Multiple subsea cable cuts in the Red Sea were identified in early September 2025 which have had a tangible impact to transcontinental Internet traffic. This could potentially cause an impact for Cloud WAF and Network DDoS mitigation services.
This incident is to communicate awareness of the situation as the subsea cable cuts are outside of Thales control. Thales Network Operations continues to monitor the situation and is consulting with our partners to provide updates on the situation as they become available. We currently do not have an expected time frame for resolution.
If you experience an impact to your service, please engage Thales Support for further investigation to determine if it is related to this incident.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
