Imperva Status

Resolved: The incident causing delays with certain configuration changes has been resolved. Configuration processing remains at expected levels, and the service has remained stable following mitigation. We will continue to monitor service health as part of our normal operations.

Monitoring: The incident causing delays with certain configuration changes has been mitigated. Configuration processing has returned to expected levels, and our teams are closely monitoring the service to ensure continued stability.

Identified: We have made significant progress with our mitigation efforts, and service has improved across most affected locations. Some customers may continue to experience delays with certain configuration changes being applied in the Jakarta (JKT), Kuala Lumpur (KUL), and Manila (MNL) Points of Presence (PoPs). Additional mitigation activities for the remaining affected APAC locations are planned during regional off-hours to minimize potential customer disruption. We continue to monitor the service closely and will provide further updates as progress is made.

Identified: Our phased mitigation efforts have significantly reduced the scope of the issue. A small portion of service capacity, approximately 5%, may continue to experience the issue and will be addressed during the next phase of remediation.

We continue to monitor the service closely and will provide a further update before 08:00 UTC.

Identified: Some customers may continue to experience delays when applying certain configuration changes. The issue remains limited in scope and does not affect all customers or configuration changes. Our teams are actively executing a phased mitigation plan to restore normal processing for the affected services. The phased plan will be applied during low traffic times in our PoPs to minimise any further disruption. We continue to monitor the service closely and will provide further updates as progress is made. The next update will be before 00:00 UTC.

Investigating: We are investigating an incident where some customers may experience delays when applying certain configuration changes. Not all configuration changes or customers are affected. Our teams are actively investigating and we will provide further updates as more information becomes available. The next update will not be after 15:30 UTC

Investigating: We are investigating an incident where some customers may experience delays when applying certain configuration changes. Not all configuration changes or customers are affected. Our teams are actively investigating and we will provide further updates as more information becomes available. The next update will not be after 15:30 UTC

Resolved: The issue affecting access to www.imperva.com has been resolved. The website is operating normally, and our monitoring confirms service stability has been restored. We appreciate your patience while our teams worked to resolve the issue.

Monitoring: The issue affecting access to www.imperva.com has been mitigated, and the website is responding normally. Our teams have observed improvements in service stability and are continuing to monitor performance to ensure a consistent and reliable experience.

Identified: Mitigation efforts are ongoing as our teams continue working to address the issue and restore normal access to www.imperva.com. We will provide further updates as more information becomes available.

Investigating: Our teams have identified the source of the degradation and are actively implementing the mitigation. We will continue to provide further updates as progress is made.

Investigating: We have identified an issue causing intermittent access to www.imperva.com. Our teams are actively investigating and working to implement a fix. We will continue to monitor the situation and provide further updates as more information becomes available.

Resolved: The services has remained stable throughout the monitoring period, with no further issues detected. The Network Protection Dashboard is functioning as expected.

Monitoring: A fix has been successfully implemented, and the Network Protection Dashboard is now operating normally. We will continue to monitor the service to ensure stability.

Investigating: We continue to investigate the issue affecting the Network Protection Dashboard. Our team is actively working on remediation to restore normal functionality. The next update will be provided no later than 05:00 UTC.

Investigating: We are investigating an issue affecting the Network Protection Dashboard, where some dashboard information may be unavailable or fail to load. Our team is working to identify the cause and restore normal functionality. Further updates will be provided as more information becomes available.