Imperva Status
Real-time updates of Imperva issues and outages
Imperva status is Under Maintenance
Ashburn, VA (IAD)
Mexico City, Mexico (MEX)
Kuala Lumpur, Malaysia (KUL)
Client-Side Protection
Imperva Coming Soon
Hong Kong (HHK) - July 2025
Melbourne, Australia (MEB) - July 2025
Active Incidents
We have identified an issue in the data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Recently Resolved Incidents
We have discovered a potential service degradation, affecting the Imperva Management Portal. The Client Side Protection Pages are not responding or returning errors. Customer domains are still fully protected and DNS Resolution is unaffected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
We have discovered a service degradation that affected the Kuala Lumpur, Malaysia (KUL) PoP which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Service was restored in the Kuala Lumpur, Malaysia (KUL) PoP, mitigating the impact to customers. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have cause.
Imperva Outage Survival Guide
Imperva Components
Imperva North American PoPs
Ashburn, VA (IAD)
We have identified an issue in the data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Atlanta, GA (ATL)
Chicago 1, IL (ORD)
Chicago 2, IL (CHI)
Dallas, TX (DFW)
Denver, CO (DEN)
Detroit, MI (DET)
Houston, TX (HOU)
Los Angeles, CA (LAX)
Miami, FL (MIA)
Montreal, Canada (YUL)
New York 1, NY (NYC)
New York 2, NY (EWR)
San Jose, CA (SJC)
Seattle, WA (SEA)
Toronto, Canada (TOR)
Vancouver, Canada (VAN)
Imperva EMEA PoPs
Amsterdam, Netherlands (AMS)
Barcelona, Spain (BCN)
Cape Town, South Africa (CPT)
Copenhagen, Denmark (CPH)
Dubai, UAE (DWC)
Dublin, Ireland (DUB)
Dubai, UAE (DXB)
Dusseldorf, Germany (DUS)
Frankfurt, Germany (FRA)
Istanbul, Turkey (IST)
Istanbul, Turkey (SAW)
Johannesburg, South Africa (QRA)
Johannesburg, South Africa (JNB)
London 1, UK (LON)
London 2, UK (LHR)
Madrid, Spain (MAD)
Milan, Italy (MXP)
Paris, France (CDG)
Paris, France (PAR)
Stockholm, Sweden (STO)
Tel Aviv, Israel (MED)
Vienna, Austria (GRZ)
Vienna, Austria (VIE)
Warsaw, Poland (WAR)
Zurich, Switzerland (ZRH)
Imperva LATAM PoPs
Bogota, Colombia (BOG)
Buenos Aires, Argentina (EZE)
Lima, Peru (LIM)
Mexico City, Mexico (MEX)
Queretaro, Mexico (QRO)
Santiago 1, Chile (SCL)
Rio de Janeiro, Brazil (RIO)
Santiago, Chile (STC)
Sao Paulo 1, Brazil (GRU)
Sao Paulo, Brazil (SAO)
Imperva APAC PoPs
Auckland, New Zealand (AKL)
Bangkok, Thailand (DMK)
Bangkok, Thailand (BKK)
Hanoi, Vietnam (HAN)
Hong Kong (HKG)
Jakarta, Indonesia (JKT)
Jakarta 1, Indonesia (CGK)
Kuala Lumpur, Malaysia (KUL)
We have discovered a service degradation that affected the Kuala Lumpur, Malaysia (KUL) PoP which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Service was restored in the Kuala Lumpur, Malaysia (KUL) PoP, mitigating the impact to customers. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have cause.
Manila, Philippines (MNL)
Melbourne, Australia (MEL)
Mumbai, India (BOM)
New Delhi, India (NDL)
Osaka, Japan (OSK)
Seoul, South Korea (KOR)
Singapore (SIN)
Sydney, Australia (SYD)
Taipei, Taiwan (TPE)
Taipei, Taiwan (TSA)
Tokyo, Japan (TKO)
Imperva Services
Imperva Management Portal UI
Imperva Management Portal API
Imperva Management Portal- Configuration Changes
Cloud WAF Network
Imperva Management Portal- Mobile App
IP Protection
Advanced Bot Protection
Account Take Over
DNS Protection
JSONAR
Client-Side Protection
We have discovered a potential service degradation, affecting the Imperva Management Portal. The Client Side Protection Pages are not responding or returning errors. Customer domains are still fully protected and DNS Resolution is unaffected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
