Imperva Status

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that the issue has been resolved, and all services are operating normally.

Monitoring: The Ashburn, VA (IAD) PoP is now online. Teams will continue to monitor closely to ensure service stability.

Monitoring: Pre-checks have been completed, and the PoP is expected to be brought back online within the next 15 minutes. The next update will be shared once the PoP is fully online.

Monitoring: The issue has been mitigated. We are currently in the process of activating the Ashburn, VA (IAD) PoP. Pre-checks are being completed as part of the restoration, and traffic will be gradually restored. The next update will be provided once the PoP is ready to be brought online.

Monitoring: The PoP remains deactivated , with traffic continuing to be routed through alternate data centers in the region to ensure service continuity. We are closely monitoring the environment. Further updates to follow.

Monitoring: The PoP is still deactivated and traffic is being rerouted through an alternate data center in the region. We are continuing to monitor the PoP before bringing it up again.

Monitoring: Technical teams have performed remedial actions and still monitoring the results.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The PoP remains deactivated while the team is working in restoring connectivity within the PoP. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

Identified: We have identified an issue in the data center and the PoP has been deactivated for now. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place.

Investigating: Technical teams are still working on restoring connectivity within the PoP. The next Status Update on this Incident will be provided no later than 03:17 UTC.

Investigating: Technical teams are continuing to investigate. The next Status Update on this Incident will be provided no later than 02:17 UTC.

Investigating: We are continuing to investigate. The next Status Update on this Incident will be provided no later than 01:47 UTC.

Investigating: Technical teams are investigating a potential issue in the Ashburn, VA (IAD) data center. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: We have identified ISP-related connectivity issues in the Vancouver region which affected traffic at 07:03 UTC - 07:21 UTC that may have impacted Imperva Cloud WAF and DDoS for Networks traffic routed through the VAN PoP.

Customers with affected traffic may have observed Cloud WAF Error Code 20 responses and/or TCP timeouts.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: We have discovered a service degradation that affected the EZE PoP which may have resulted in customers experiencing impact for Imperva Cloud WAF and DDoS for Networks traffic routed through the EZE PoP. Customers with affected traffic may have observed Cloud WAF Error Code 20 responses and/or TCP timeouts. Services has been restored for EZE PoP.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: The incident has been successfully resolved, and all services are operating normally.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: A fix has been implemented and we are monitoring the results. The next Status Update on this Incident will be provided no later than 21:30 UTC. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Identified: The issue has been identified, and remediation efforts are currently underway. The next Status Update on this Incident will be provided no later than 20:45 UTC. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Identified: The issue has been identified and a fix is being implemented. The next Status Update on this Incident will be provided no later than 20:10 UTC. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Identified: We have discovered a potential issue affecting FP on browser classification. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: The issue has been resolved, and monitoring has confirmed service stability.

Monitoring: A fix has been implemented, and services have returned to normal. We are continuing to monitor the situation closely to ensure stability. The next Status Update on this Incident will be provided no later than 15:04 UTC.

Investigating: We are actively investigating this issue and continuing our efforts to identify the cause of the issue. The next Status Update on this Incident will be provided no later than 14:13 UTC.

Investigating: We are continuing to actively investigate this issue. The next Status Update on this Incident will be provided no later than 13:39 UTC.

Investigating: Our investigation has determined that the previously suspected cause may be one contributing factor within a broader underlying root-cause pattern than initially identified. We are continuing to investigate and actively working to identify the underlying cause.

The next Status Update on this Incident will be provided no later than 13:11 UTC.

Identified: We are continuing to actively work on implementing a fix. The next Status Update on this Incident will be provided no later than 12:55 UTC.

Identified: We have identified the issue, and a fix is currently being implemented.

The next Status Update on this Incident will be provided no later than 12:22 UTC.

Investigating: We are investigating a potential issue impacting Cloud WAF Protected Websites. Some websites may fail to load or return errors. Customer domains remain fully protected at this time. Our technical teams are actively working to identify the root cause, and further updates will be shared as more information becomes available.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Resolved: Monitoring has confirmed that services are stable, and the issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Technical teams have performed remedial actions and services are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: A third-party internet service provider is currently experiencing an issue resulting in degradation of CWAF and Network DDoS services. Customers may experience elevated latency or, in some cases, temporary loss of availability for CWAF-protected sites. This impact includes CloudWAF customers using Origin POP and Network DDoS customers utilizing Mesh. Customer websites remain fully protected during this time.

The next Status Update on this Incident will be provided no later than 14:05 UTC.

Resolved: The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: Technical teams have performed remedial actions and the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.The next Status Update on this Incident will be provided no later than 14:02 UTC.

Identified: We have identified the issue causing intermittent issues with loading various pages on the Imperva Management Console, as well as impacting Imperva APIs. The team is actively working on remediation The next Status Update on this Incident will be provided no later than 13:06 UTC.

Investigating: Investigations indicate that the scope of the impact also includes Imperva APIs, in addition to intermittent issues loading various pages on the Management Console. Technical teams continue to investigate. The next Status Update on this Incident will be provided no later than 12:54 UTC.

Investigating: We have discovered a potential service degradation, affecting intermittent issues loading various pages on the Management Console. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Resolved: The issue affecting the Cloud WAF Dashboards component has been resolved. All systems are operating normally.

Monitoring: A fix has been implemented for the issue impacting the Cloud WAF Dashboards component. The issue has been mitigated, and the team is actively monitoring to ensure continued stability.

Investigating: Our technical teams are actively working to resolve the issue and will share updates as progress is made. The next Status Update on this Incident will be provided no later than 07:52 UTC.

Investigating: We have narrowed the issue down to the “WAF Sessions by Country” component in the Security dashboard, which is not functioning as expected. The technical teams are actively working on a fix.

The next Status Update on this Incident will be provided no later than 07:26 UTC.

Investigating: We have discovered a potential service degradation, affecting the Imperva Management Portal. One or more Cloud WAF Dashboards are not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Resolved: The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Monitoring: Technical teams have performed remedial actions and the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Investigating: We have discovered a potential service degradation, affecting customers ability to log in to the Imperva Management Portal. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.