Hoxhunt status is Operational

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Active Incidents

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Recently Resolved Incidents

Instant Feedback not loading
Started 18 Nov 2024 07:43:38 (3 days ago), resolved 18 Nov 2024 08:36:01 (3 days ago)
Minor Incident
Resolved
Hoxhunt Outlook add-in
Hoxhunt Google add-on

We have identified an issue with our Instant Feedback feature. When a user reports a non-Hoxhunt email and asks for Instant Feedback the popup opens normally but after showing a loading screen the following notification is shown:

Taking longer than expected...

Our servers are experiencing unusual load, but this should resolve itself in a few moments. You can try to reload the page to view the feedback in a moment.

Reloading the page (currently) does not resolve the issue. Our developers are investigating the root cause and will be working on a fix for this issue as soon as the cause is found.

Read more about Instant Feedback here: https://support.hoxhunt.com/hc/en-us/articles/4406434052754-What-is-Instant-Feedback

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    Instant Feedback not loading
    Started 18 Nov 2024 07:43:38 (3 days ago), resolved 18 Nov 2024 08:36:01 (3 days ago)
    Minor Incident
    Resolved
    Hoxhunt Outlook add-in
    Hoxhunt Google add-on

    We have identified an issue with our Instant Feedback feature. When a user reports a non-Hoxhunt email and asks for Instant Feedback the popup opens normally but after showing a loading screen the following notification is shown:

    Taking longer than expected...

    Our servers are experiencing unusual load, but this should resolve itself in a few moments. You can try to reload the page to view the feedback in a moment.

    Reloading the page (currently) does not resolve the issue. Our developers are investigating the root cause and will be working on a fix for this issue as soon as the cause is found.

    Read more about Instant Feedback here: https://support.hoxhunt.com/hc/en-us/articles/4406434052754-What-is-Instant-Feedback

    Hoxhunt Google add-on
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    Instant Feedback not loading
    Started 18 Nov 2024 07:43:38 (3 days ago), resolved 18 Nov 2024 08:36:01 (3 days ago)
    Minor Incident
    Resolved
    Hoxhunt Outlook add-in
    Hoxhunt Google add-on

    We have identified an issue with our Instant Feedback feature. When a user reports a non-Hoxhunt email and asks for Instant Feedback the popup opens normally but after showing a loading screen the following notification is shown:

    Taking longer than expected...

    Our servers are experiencing unusual load, but this should resolve itself in a few moments. You can try to reload the page to view the feedback in a moment.

    Reloading the page (currently) does not resolve the issue. Our developers are investigating the root cause and will be working on a fix for this issue as soon as the cause is found.

    Read more about Instant Feedback here: https://support.hoxhunt.com/hc/en-us/articles/4406434052754-What-is-Instant-Feedback

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