BigPicture Status

Resolved: This incident has been resolved.

Monitoring: We are now receiving all webhooks. We’re continuing to monitor the system closely to ensure everything is working as expected.

Monitoring: We’re receiving 90% of webhooks and will gradually increment this further till 100%

Monitoring: We’re receiving 80% of webhooks and monitoring the rollout with Atlassian before moving to 100%.

Monitoring: We’re receiving 70% of webhooks and monitoring the rollout with Atlassian before moving to 100%.

Monitoring: We’re receiving 40% of webhooks and monitoring the rollout with Atlassian before moving to 100%.

Identified: Some Jira issues may not sync with BigPicture due to non-working webhooks.

Workarounds: • Task data issues → use Resynchronize from the menu • Other issues → Clear cache

ETA: 12 May (12.05)

Identified: Some Jira issues may not sync with BigPicture due to non-working webhooks.

Workarounds:  • Task data issues → use Resynchronize from the menu  • Other issues → Clear cache

ETA: 08 May (8.05)

Identified: We are continuing to work on a fix for this issue.

Identified: We are currently experiencing issues with webhooks (Jira events), which may result in a lack of data synchronization between Jira and BigPicture. Our team is actively working on resolving the problem. We will provide an update as soon as more information becomes available.