Gong status is Minor Service Outage

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Gong Conversation Intelligence

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Gong Deals and Forecast

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Gong Engage

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Gong Data Platform and APIs

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Gong Mobile

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Active Incidents

Ongoing Twilio Outage Impacting Calling Services
Started 31 Mar 2025 17:23:37 (15 hours ago), still ongoing
Major Incident
Identified
Engage
Mobile

We are currently experiencing intermittent issues with incoming and outgoing voice calls due to an ongoing outage with our telecom provider, Twilio. This may affect some customers’ ability to make or receive calls.

We are actively monitoring the situation and will provide updates as they become available.

You can also follow Twilio’s status directly here: https://status.twilio.com/incidents/djx8tktw4z0p

Recently Resolved Incidents

Incident Detected with Gong Platform
Started 25 Mar 2025 16:44:48 (7 days ago), resolved 25 Mar 2025 19:01:37 (7 days ago)
Minor Incident
Resolved
Conversation Intelligence
Deals and Forecast
Engage
Data Platform and APIs
Mobile

We are currently experiencing an outage, which is impacting access to the Gong Platform. Our team is actively investigating. Please check back here for more updates.

Gong Outage Survival Guide

A step-by-step guide to help you survive a Gong outage
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    Gong Components

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    Gong Conversation Intelligence

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    Incident Detected with Gong Platform
    Started 25 Mar 2025 16:44:48 (7 days ago), resolved 25 Mar 2025 19:01:37 (7 days ago)
    Minor Incident
    Resolved
    Conversation Intelligence
    Deals and Forecast
    Engage
    Data Platform and APIs
    Mobile

    We are currently experiencing an outage, which is impacting access to the Gong Platform. Our team is actively investigating. Please check back here for more updates.

    Gong Deals and Forecast

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    Incident Detected with Gong Platform
    Started 25 Mar 2025 16:44:48 (7 days ago), resolved 25 Mar 2025 19:01:37 (7 days ago)
    Minor Incident
    Resolved
    Conversation Intelligence
    Deals and Forecast
    Engage
    Data Platform and APIs
    Mobile

    We are currently experiencing an outage, which is impacting access to the Gong Platform. Our team is actively investigating. Please check back here for more updates.

    Gong Engage

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    now
    Ongoing Twilio Outage Impacting Calling Services
    Started 31 Mar 2025 17:23:37 (15 hours ago), still ongoing
    Major Incident
    Identified
    Engage
    Mobile

    We are currently experiencing intermittent issues with incoming and outgoing voice calls due to an ongoing outage with our telecom provider, Twilio. This may affect some customers’ ability to make or receive calls.

    We are actively monitoring the situation and will provide updates as they become available.

    You can also follow Twilio’s status directly here: https://status.twilio.com/incidents/djx8tktw4z0p

    Incident Detected with Gong Platform
    Started 25 Mar 2025 16:44:48 (7 days ago), resolved 25 Mar 2025 19:01:37 (7 days ago)
    Minor Incident
    Resolved
    Conversation Intelligence
    Deals and Forecast
    Engage
    Data Platform and APIs
    Mobile

    We are currently experiencing an outage, which is impacting access to the Gong Platform. Our team is actively investigating. Please check back here for more updates.

    Gong Data Platform and APIs

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    now
    Incident Detected with Gong Platform
    Started 25 Mar 2025 16:44:48 (7 days ago), resolved 25 Mar 2025 19:01:37 (7 days ago)
    Minor Incident
    Resolved
    Conversation Intelligence
    Deals and Forecast
    Engage
    Data Platform and APIs
    Mobile

    We are currently experiencing an outage, which is impacting access to the Gong Platform. Our team is actively investigating. Please check back here for more updates.

    Gong Mobile

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    now
    Ongoing Twilio Outage Impacting Calling Services
    Started 31 Mar 2025 17:23:37 (15 hours ago), still ongoing
    Major Incident
    Identified
    Engage
    Mobile

    We are currently experiencing intermittent issues with incoming and outgoing voice calls due to an ongoing outage with our telecom provider, Twilio. This may affect some customers’ ability to make or receive calls.

    We are actively monitoring the situation and will provide updates as they become available.

    You can also follow Twilio’s status directly here: https://status.twilio.com/incidents/djx8tktw4z0p

    Incident Detected with Gong Platform
    Started 25 Mar 2025 16:44:48 (7 days ago), resolved 25 Mar 2025 19:01:37 (7 days ago)
    Minor Incident
    Resolved
    Conversation Intelligence
    Deals and Forecast
    Engage
    Data Platform and APIs
    Mobile

    We are currently experiencing an outage, which is impacting access to the Gong Platform. Our team is actively investigating. Please check back here for more updates.

    Gong Components (Historical data prior to Oct 1st 2023)

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    Salesforce CRM Sync
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