GMO GlobalSign status is Operational

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GCC User Portal
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Certificate Issuance
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

GCC service is not accessible
Started 13 Aug 2026 09:18:02 (6 days ago), resolved 13 Aug 2026 15:24:46 (5 days ago)
Critical Incident
Resolved
GCC User Portal
Certificate Issuance

We’re currently investigating reports of a service interruption with GCC Certificate Issuance. The root cause is currently unknown.
We understand the issues this may be causing and are working hard to resolve the problem as soon as possible.

Occurred at: Aug 13, 08:21 UTC

■Scope of impact

  • GCC User Portal
  • Certificate Issuance
  • SSL API Certificate Issuance
  • SSL (Access to Domain Validation URL)
  • ePKI API Certificate Issuance
  • EPKI (Access to certificate acquisition URL)
  • JCAN User Portal
  • JCAN Certificate Issuance
  • JCAN API Certificate Issuance
  • JCAN (Access to certificate acquisition URL) [Note] There is no impact on the use of issued certificates or revocation confirmation.

GMO GlobalSign Outage Survival Guide

A step-by-step guide to help you survive a GMO GlobalSign outage
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    GMO GlobalSign Components

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    GMO GlobalSign Atlas

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    User Portal
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    now
    Document Signing Service (DSS)
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    Certificate Issuance
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    OCSP & CRL Services
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    now
    Time Stamping
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    now
    Edge Enroll
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    GMO GlobalSign GCC

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    GCC User Portal
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    now
    GCC service is not accessible
    Started 13 Aug 2026 09:18:02 (6 days ago), resolved 13 Aug 2026 15:24:46 (5 days ago)
    Critical Incident
    Resolved
    GCC User Portal
    Certificate Issuance

    We’re currently investigating reports of a service interruption with GCC Certificate Issuance. The root cause is currently unknown.
    We understand the issues this may be causing and are working hard to resolve the problem as soon as possible.

    Occurred at: Aug 13, 08:21 UTC

    ■Scope of impact

    • GCC User Portal
    • Certificate Issuance
    • SSL API Certificate Issuance
    • SSL (Access to Domain Validation URL)
    • ePKI API Certificate Issuance
    • EPKI (Access to certificate acquisition URL)
    • JCAN User Portal
    • JCAN Certificate Issuance
    • JCAN API Certificate Issuance
    • JCAN (Access to certificate acquisition URL) [Note] There is no impact on the use of issued certificates or revocation confirmation.
    Certificate Issuance
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    now
    GCC service is not accessible
    Started 13 Aug 2026 09:18:02 (6 days ago), resolved 13 Aug 2026 15:24:46 (5 days ago)
    Critical Incident
    Resolved
    GCC User Portal
    Certificate Issuance

    We’re currently investigating reports of a service interruption with GCC Certificate Issuance. The root cause is currently unknown.
    We understand the issues this may be causing and are working hard to resolve the problem as soon as possible.

    Occurred at: Aug 13, 08:21 UTC

    ■Scope of impact

    • GCC User Portal
    • Certificate Issuance
    • SSL API Certificate Issuance
    • SSL (Access to Domain Validation URL)
    • ePKI API Certificate Issuance
    • EPKI (Access to certificate acquisition URL)
    • JCAN User Portal
    • JCAN Certificate Issuance
    • JCAN API Certificate Issuance
    • JCAN (Access to certificate acquisition URL) [Note] There is no impact on the use of issued certificates or revocation confirmation.
    OCSP & CRL Services
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    now

    GMO GlobalSign Other Product Lines

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    Timestamping (Japan Certified Timestamp partner) for document signing
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    now
    Timestamping (GlobalSign Japan Accredited Timestamping) for document signing
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    now
    Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing)
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    GMO GlobalSign Marketing Websites

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    Stay ahead of GMO GlobalSign outages
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