Global Payments Status
Real-time updates of Global Payments issues and outages
Global Payments status is Operational
Portico Canada ATL/RIC
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Active Incidents
No active incidents
Recently Resolved Incidents
Service: Portico Maple (ATL\RIC) Impacted Segment: Canada
Impact Timeframe: 05/21/2026 @ 16:35 - 16:37 EDT & 16:39 - 16:45 EDT
Restored: This issue has been resolved as of 16:45 EDT. Summary: Portico merchants may have experienced intermittent timeouts or system errors when processing transactions debit/credit for 9 minutes between 16:35 - 16:37 EDT & 16:39 - 16:45 EDT.
Actions Taken: Support teams are engaged in troubleshooting.
Service: Portico Maple (ATL\RIC) Segment impacté: Canada Période d’impact: 05/21/2026 @ 16:35 - 16:37 HE et 16:39 - 16:45 HE
Résolution: Ce problème a été résolu à 16:45 HE. Résumé: Marchands Portico ont pu rencontrer des délais intermittents ou des erreurs de système lors du traitement des transactions de débit/crédit d'impact pendant une durée totale de 9 minutes, entre 16:35 - 16:37 HE, ainsi qu’entre 16:39 - 16:45 HE.
Action prise: Les équipes de support sont engagées dans le dépannage.
Global Payments Outage Survival Guide
Global Payments Components
Global Payments Central Station
Global Payments ELAPP
Boarding
Email Notification
Global Payments ELAPP API
Global Payments File Transfer Mailbox
Global Payments MerchantFlo
Global Payments SFTP Mailbox
Global Payments Transaction Central
Hosted
Virtual Terminal
Recurring Billing
Batch Upload
Web Services
ACH Processing
Global Payments Transaction Express (TXP)
Hosted
Virtual Terminal
Batch Upload
Recurring Billing
Tokenization / Manual Billing
ProcessNow / Mobile Payment Acceptance
ACH Processing
Web Services
Integrated Widget
Global Payments TransIT
Merchant Center
Hosted
WebPASS / Virtual Terminal
CounterPASS/POS
MultiPASS / API Integration
Mobile Payment Acceptance
Settlement / Funding
Auto-Boarding
Global Payments Transaction Summary
Global Payments TransLink
Global Payments Info Center
Global Payments Merchant Authorization Platform/Core
Batch Authorization System (BAS)
Saratoga
Sierra
Summit
Global Payments Genius POS
Platform Overall
Server & Platform Connectivity (API)
Back Office (Portal)
Global Payments - Canada
GSAP Canada
GNAP Canada
GPEcom Canada
Portico Canada ATL/RIC
Service: Portico Maple (ATL\RIC) Impacted Segment: Canada
Impact Timeframe: 05/21/2026 @ 16:35 - 16:37 EDT & 16:39 - 16:45 EDT
Restored: This issue has been resolved as of 16:45 EDT. Summary: Portico merchants may have experienced intermittent timeouts or system errors when processing transactions debit/credit for 9 minutes between 16:35 - 16:37 EDT & 16:39 - 16:45 EDT.
Actions Taken: Support teams are engaged in troubleshooting.
Service: Portico Maple (ATL\RIC) Segment impacté: Canada Période d’impact: 05/21/2026 @ 16:35 - 16:37 HE et 16:39 - 16:45 HE
Résolution: Ce problème a été résolu à 16:45 HE. Résumé: Marchands Portico ont pu rencontrer des délais intermittents ou des erreurs de système lors du traitement des transactions de débit/crédit d'impact pendant une durée totale de 9 minutes, entre 16:35 - 16:37 HE, ainsi qu’entre 16:39 - 16:45 HE.
Action prise: Les équipes de support sont engagées dans le dépannage.