Global Payments Status: check for Global Payments outages and issues

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Global Payments Central Station

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Global Payments ELAPP

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Boarding

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Email Notification

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Global Payments ELAPP API

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Global Payments File Transfer Mailbox

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Global Payments MerchantFlo

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Global Payments SFTP Mailbox SGS.TSYSACQUIRING.NET

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Global Payments Transaction Central

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Hosted

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Virtual Terminal

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Recurring Billing

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Batch Upload

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Web Services

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ACH Processing

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Global Payments Transaction Express (TXP)

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Hosted

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Virtual Terminal

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Batch Upload

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Recurring Billing

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Tokenization / Manual Billing

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ProcessNow / Mobile Payment Acceptance

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ACH Processing

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Web Services

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Integrated Widget

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Global Payments TransIT

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Merchant Center

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Hosted

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WebPASS / Virtual Terminal

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CounterPASS/POS

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MultiPASS / API Integration

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Mobile Payment Acceptance

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Settlement / Funding

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Auto-Boarding

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Global Payments Transaction Summary

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Global Payments TransLink

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Global Payments TSYS InfoCenter

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Global Payments TSYS Merchant Authorization Platform/Core

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Batch Authorization System (BAS)

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Saratoga

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Sierra

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Summit

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Global Payments Ovation POS

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Platform Overall

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Server & Platform Connectivity (API)

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Back Office (Portal)

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Global Payments - Canada

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GSAP Canada

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Global Payments System Incident - Interac Debit Cards Processing Issue - CUCC Bank - Canada

Started 5 Nov 2025 23:48:06 (7 days ago), resolved 6 Nov 2025 00:03:15 (7 days ago)

Major Incident

Resolved

GSAP Canada

GNAP Canada

Portico Canada ATL/RIC

Portico Canada GCP

Service: Interac Debit Card - CUCC - Credit Union Central of Canada Impacted Segment: Canada

Impact Start time: 11/05/2025 - 18:07 EST Impact End time: ongoing

Summary: Global Payments' merchants may experience intermittent timeouts when processing transactions with CUCC (Credit Union Central of Canada) Bank Interac Debit Cards. This issue is external to Global Payments

Actions Taken: Interac and Issuing Bank are actively investigating

Service: Cartes de débit Interac - Banque Credit Union Central of Canada Segment impacté: Canada

Début de l’impact: 11/05/2025 - 18:07 HE Fin de l’impact: En cours

Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque CUCC (Credit Union Central of Canada). Ce problème est externe à Global Payments

Action prise: Interac et la banque émettrice enquêtent activement

Resolved: Service: Interac Debit Card - CUCC - Credit Union Central of Canada Impacted Segment: Canada

Impact Start time: 11/05/2025 - 18:07 EST Impact End time: 11/05/2025 - 18:46 EST

Restored: This issue has been resolved by Interac/CUCC at 18:46 EST

Summary: Global Payments' merchants may experience intermittent timeouts when processing transactions with CUCC (Credit Union Central of Canada) Bank Interac Debit Cards. This issue is external to Global Payments

Actions Taken: Interac and Issuing Bank are actively investigating

Service: Cartes de débit Interac - Banque Credit Union Central of Canada Segment impacté: Canada

Début de l’impact: 11/05/2025 - 18:07 HE Fin de l’impact: 11/05/2025 - 18:46 HE

Résolution: Ce problème a été résolu par Interac/CUCC à 18:46 HE

Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque CUCC (Credit Union Central of Canada). Ce problème est externe à Global Payments

Action prise: Interac et la banque émettrice enquêtent activement

6 Nov 2025 00:03:15 (7 days ago)

Investigating: Service: Interac Debit Card - CUCC - Credit Union Central of Canada Impacted Segment: Canada

Impact Start time: 11/05/2025 - 18:07 EST Impact End time: ongoing

Summary: Global Payments' merchants may experience intermittent timeouts when processing transactions with CUCC (Credit Union Central of Canada) Bank Interac Debit Cards. This issue is external to Global Payments

Actions Taken: Interac and Issuing Bank are actively investigating

Service: Cartes de débit Interac - Banque Credit Union Central of Canada Segment impacté: Canada

Début de l’impact: 11/05/2025 - 18:07 HE Fin de l’impact: En cours

Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque CUCC (Credit Union Central of Canada). Ce problème est externe à Global Payments

Action prise: Interac et la banque émettrice enquêtent activement

5 Nov 2025 23:48:06 (7 days ago)

See all updates

Global Payments System Incident - Interac Debit cards processing issue - RBC bank - Canada

Started 10 Nov 2025 21:28:58 (2 days ago), resolved 10 Nov 2025 22:27:17 (2 days ago)

Incident without Impact

Resolved

GSAP Canada

GNAP Canada

Portico Canada ATL/RIC

Portico Canada GCP

Service: Interac Debit Card - RBC Bank Impacted Segment: Canada

Impact Start time: 11/10/2025 - 16:09 EST Impact End time: On going

Summary: Global Payments' merchants may experience intermittent timeouts when processing transactions with RBC Bank Interac Debit Cards. This issue is external to Global Payments

Actions Taken: Interac and Issuing Bank are actively investigating

Service: Cartes de débit Interac - Banque NBC Segment impacté: Canada

Début de l’impact: 11/10/2025 - 16:09 HE Fin de l’impact: En cours

Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque RBC. Ce problème est externe à Global Payments

Action prise: Interac et la banque émettrice enquêtent activement

See all updates

Global Payments System Incident - Interac Debit cards processing issue - RBC bank - Canada

Started 12 Nov 2025 19:40:46 (3 hours ago), resolved 12 Nov 2025 19:40:46 (3 hours ago)

Incident without Impact

Resolved

GSAP Canada

GNAP Canada

Portico Canada ATL/RIC

Portico Canada GCP

Service: Interac Debit Card - RBC Bank Impacted Segment: Canada

Impact Start time: 11/12/2025 - 14:11 EST Impact End time: 11/12/2025 - 14:28 EST

Restored: This issue has been resolved by RBC bank at 14:28 EST. This issue is external to Global Payments Summary: Global Payments' merchants may experience intermittent timeouts when processing transactions with RBC Bank Interac Debit Cards. This issue is external to Global Payments

Actions Taken: Interac and Issuing Bank are actively investigating

Service: Cartes de débit Interac - Banque RBC Segment impacté: Canada

Début de l’impact: 11/12/2025 - 14:11 HE Fin de l’impact: 11/12/2025 - 14:28 HE

Résolution: Ce problème a été résolu par la Banque RBC à 14:28 HE. Ce problème est externe à Global Payments Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque RBC. Ce problème est externe à Global Payments