Global Payments Status

Global Payments Status

Real-time updates of Global Payments issues and outages

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Global Payments status is Operational

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GSAP Canada
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GNAP Canada
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Portico Canada ATL/RIC
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Portico Canada GCP
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GPAPI Canada
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Active Incidents

No active incidents

Recently Resolved Incidents

Global Payments System Incident - Interac Debit cards Processing Issue - RBC Bank, Tangerine, ATB and Meridian Credit Union Limited - Canada
Started 4 Mar 2026 17:43:13 (3 days ago), resolved 4 Mar 2026 17:43:13 (3 days ago)
Incident without Impact
Resolved
GSAP Canada
GNAP Canada
Portico Canada ATL/RIC
Portico Canada GCP
GPAPI Canada

Service: Interac Debit Card - RBC, Tangerine, ATB and Meridian Credit Union Limited Impacted Segment: Canada

Impact Start time: 03/04/2026 - 12:02 EST Impact End time: 03/04/2026 - 12:25 EST

Restored: No further timeouts have been observed as of 12:25 EST.

Summary: Global Payments' merchants may have experienced intermittent timeouts when processing transactions with RBC Bank and other issuing banks (Tangerine, ATB and Meridian Credit Union Limited) Interac Debit Cards. This issue was external to Global Payments.

Actions Taken: Interac and Issuing Bank have been engaged.

Service: Cartes de débit Interac - Banques RBC, Tangerine, ATB et Meridian Credit Union Limited Segment impacté: Canada

Début de l’impact: 03/04/2026 - 12:02 HE Fin de l’impact: 03/04/2026 - 12:25 HE

Rétabli: Aucun autre délai n’a été observé depuis 12:25 HE

Résumé: Les marchands de Global Payments pourraient rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque RBC et d’autres banques émettrices (Tangerine, ATB and Meridian Credit Union Limited). Ce problème était externe à Global Payments

Action prise: Interac et la banque émettrice ont été engagés.

Global Payments Outage Survival Guide

A step-by-step guide to help you survive a Global Payments outage
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    Global Payments Components

    Global Payments Status

    Global Payments

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    Global Payments Central Station

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    Global Payments ELAPP

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    Boarding
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    Email Notification
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    Global Payments ELAPP API

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    Global Payments File Transfer Mailbox

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    Global Payments MerchantFlo

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    Global Payments SFTP Mailbox SGS.TSYSACQUIRING.NET

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    Global Payments Transaction Central

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    Hosted
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    Virtual Terminal
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    Recurring Billing
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    Batch Upload
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    Web Services
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    ACH Processing
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    Global Payments Transaction Express (TXP)

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    Hosted
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    Virtual Terminal
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    Batch Upload
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    Recurring Billing
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    Tokenization / Manual Billing
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    ProcessNow / Mobile Payment Acceptance
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    ACH Processing
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    Web Services
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    Integrated Widget
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    Global Payments TransIT

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    Merchant Center
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    Hosted
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    WebPASS / Virtual Terminal
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    CounterPASS/POS
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    MultiPASS / API Integration
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    Mobile Payment Acceptance
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    Settlement / Funding
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    Auto-Boarding
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    Global Payments Transaction Summary

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    Global Payments TransLink

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    Global Payments TSYS InfoCenter

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    Global Payments TSYS Merchant Authorization Platform/Core

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    Batch Authorization System (BAS)
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    Saratoga
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    Sierra
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    Summit
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    Global Payments Genius POS

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    Platform Overall
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    Server & Platform Connectivity (API)
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    Back Office (Portal)
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    Global Payments - Canada

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    GSAP Canada
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    Global Payments System Incident - Interac Debit cards Processing Issue - RBC Bank, Tangerine, ATB and Meridian Credit Union Limited - Canada
    Started 4 Mar 2026 17:43:13 (3 days ago), resolved 4 Mar 2026 17:43:13 (3 days ago)
    Incident without Impact
    Resolved
    GSAP Canada
    GNAP Canada
    Portico Canada ATL/RIC
    Portico Canada GCP
    GPAPI Canada

    Service: Interac Debit Card - RBC, Tangerine, ATB and Meridian Credit Union Limited Impacted Segment: Canada

    Impact Start time: 03/04/2026 - 12:02 EST Impact End time: 03/04/2026 - 12:25 EST

    Restored: No further timeouts have been observed as of 12:25 EST.

    Summary: Global Payments' merchants may have experienced intermittent timeouts when processing transactions with RBC Bank and other issuing banks (Tangerine, ATB and Meridian Credit Union Limited) Interac Debit Cards. This issue was external to Global Payments.

    Actions Taken: Interac and Issuing Bank have been engaged.

    Service: Cartes de débit Interac - Banques RBC, Tangerine, ATB et Meridian Credit Union Limited Segment impacté: Canada

    Début de l’impact: 03/04/2026 - 12:02 HE Fin de l’impact: 03/04/2026 - 12:25 HE

    Rétabli: Aucun autre délai n’a été observé depuis 12:25 HE

    Résumé: Les marchands de Global Payments pourraient rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque RBC et d’autres banques émettrices (Tangerine, ATB and Meridian Credit Union Limited). Ce problème était externe à Global Payments

    Action prise: Interac et la banque émettrice ont été engagés.

    GNAP Canada
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    Global Payments System Incident - Interac Debit cards Processing Issue - RBC Bank, Tangerine, ATB and Meridian Credit Union Limited - Canada
    Started 4 Mar 2026 17:43:13 (3 days ago), resolved 4 Mar 2026 17:43:13 (3 days ago)
    Incident without Impact
    Resolved
    GSAP Canada
    GNAP Canada
    Portico Canada ATL/RIC
    Portico Canada GCP
    GPAPI Canada

    Service: Interac Debit Card - RBC, Tangerine, ATB and Meridian Credit Union Limited Impacted Segment: Canada

    Impact Start time: 03/04/2026 - 12:02 EST Impact End time: 03/04/2026 - 12:25 EST

    Restored: No further timeouts have been observed as of 12:25 EST.

    Summary: Global Payments' merchants may have experienced intermittent timeouts when processing transactions with RBC Bank and other issuing banks (Tangerine, ATB and Meridian Credit Union Limited) Interac Debit Cards. This issue was external to Global Payments.

    Actions Taken: Interac and Issuing Bank have been engaged.

    Service: Cartes de débit Interac - Banques RBC, Tangerine, ATB et Meridian Credit Union Limited Segment impacté: Canada

    Début de l’impact: 03/04/2026 - 12:02 HE Fin de l’impact: 03/04/2026 - 12:25 HE

    Rétabli: Aucun autre délai n’a été observé depuis 12:25 HE

    Résumé: Les marchands de Global Payments pourraient rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque RBC et d’autres banques émettrices (Tangerine, ATB and Meridian Credit Union Limited). Ce problème était externe à Global Payments

    Action prise: Interac et la banque émettrice ont été engagés.

    GPEcom Canada
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    Portico Canada ATL/RIC
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    Global Payments System Incident - Interac Debit cards Processing Issue - RBC Bank, Tangerine, ATB and Meridian Credit Union Limited - Canada
    Started 4 Mar 2026 17:43:13 (3 days ago), resolved 4 Mar 2026 17:43:13 (3 days ago)
    Incident without Impact
    Resolved
    GSAP Canada
    GNAP Canada
    Portico Canada ATL/RIC
    Portico Canada GCP
    GPAPI Canada

    Service: Interac Debit Card - RBC, Tangerine, ATB and Meridian Credit Union Limited Impacted Segment: Canada

    Impact Start time: 03/04/2026 - 12:02 EST Impact End time: 03/04/2026 - 12:25 EST

    Restored: No further timeouts have been observed as of 12:25 EST.

    Summary: Global Payments' merchants may have experienced intermittent timeouts when processing transactions with RBC Bank and other issuing banks (Tangerine, ATB and Meridian Credit Union Limited) Interac Debit Cards. This issue was external to Global Payments.

    Actions Taken: Interac and Issuing Bank have been engaged.

    Service: Cartes de débit Interac - Banques RBC, Tangerine, ATB et Meridian Credit Union Limited Segment impacté: Canada

    Début de l’impact: 03/04/2026 - 12:02 HE Fin de l’impact: 03/04/2026 - 12:25 HE

    Rétabli: Aucun autre délai n’a été observé depuis 12:25 HE

    Résumé: Les marchands de Global Payments pourraient rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque RBC et d’autres banques émettrices (Tangerine, ATB and Meridian Credit Union Limited). Ce problème était externe à Global Payments

    Action prise: Interac et la banque émettrice ont été engagés.

    Portico Canada GCP
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    Global Payments System Incident - Interac Debit cards Processing Issue - RBC Bank, Tangerine, ATB and Meridian Credit Union Limited - Canada
    Started 4 Mar 2026 17:43:13 (3 days ago), resolved 4 Mar 2026 17:43:13 (3 days ago)
    Incident without Impact
    Resolved
    GSAP Canada
    GNAP Canada
    Portico Canada ATL/RIC
    Portico Canada GCP
    GPAPI Canada

    Service: Interac Debit Card - RBC, Tangerine, ATB and Meridian Credit Union Limited Impacted Segment: Canada

    Impact Start time: 03/04/2026 - 12:02 EST Impact End time: 03/04/2026 - 12:25 EST

    Restored: No further timeouts have been observed as of 12:25 EST.

    Summary: Global Payments' merchants may have experienced intermittent timeouts when processing transactions with RBC Bank and other issuing banks (Tangerine, ATB and Meridian Credit Union Limited) Interac Debit Cards. This issue was external to Global Payments.

    Actions Taken: Interac and Issuing Bank have been engaged.

    Service: Cartes de débit Interac - Banques RBC, Tangerine, ATB et Meridian Credit Union Limited Segment impacté: Canada

    Début de l’impact: 03/04/2026 - 12:02 HE Fin de l’impact: 03/04/2026 - 12:25 HE

    Rétabli: Aucun autre délai n’a été observé depuis 12:25 HE

    Résumé: Les marchands de Global Payments pourraient rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque RBC et d’autres banques émettrices (Tangerine, ATB and Meridian Credit Union Limited). Ce problème était externe à Global Payments

    Action prise: Interac et la banque émettrice ont été engagés.

    Portico Canada VT
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    GPAPI Canada
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    Global Payments System Incident - Interac Debit cards Processing Issue - RBC Bank, Tangerine, ATB and Meridian Credit Union Limited - Canada
    Started 4 Mar 2026 17:43:13 (3 days ago), resolved 4 Mar 2026 17:43:13 (3 days ago)
    Incident without Impact
    Resolved
    GSAP Canada
    GNAP Canada
    Portico Canada ATL/RIC
    Portico Canada GCP
    GPAPI Canada

    Service: Interac Debit Card - RBC, Tangerine, ATB and Meridian Credit Union Limited Impacted Segment: Canada

    Impact Start time: 03/04/2026 - 12:02 EST Impact End time: 03/04/2026 - 12:25 EST

    Restored: No further timeouts have been observed as of 12:25 EST.

    Summary: Global Payments' merchants may have experienced intermittent timeouts when processing transactions with RBC Bank and other issuing banks (Tangerine, ATB and Meridian Credit Union Limited) Interac Debit Cards. This issue was external to Global Payments.

    Actions Taken: Interac and Issuing Bank have been engaged.

    Service: Cartes de débit Interac - Banques RBC, Tangerine, ATB et Meridian Credit Union Limited Segment impacté: Canada

    Début de l’impact: 03/04/2026 - 12:02 HE Fin de l’impact: 03/04/2026 - 12:25 HE

    Rétabli: Aucun autre délai n’a été observé depuis 12:25 HE

    Résumé: Les marchands de Global Payments pourraient rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque RBC et d’autres banques émettrices (Tangerine, ATB and Meridian Credit Union Limited). Ce problème était externe à Global Payments

    Action prise: Interac et la banque émettrice ont été engagés.

    Loblaws Only
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    Global Payments EVO

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    Global Payments Heartland

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    NWS / PetroPay
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    VAPS
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    Exchange
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    Portico
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    Heartland ACH
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    Heartland Bill Pay
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    Global Payments Alternatives

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