The Graph Status
Real-time updates of The Graph issues and outages
The Graph status is Partially Degraded Service
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The Graph Network - Subgraph Studio
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Polygon (Matic)
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Active Incidents
Subgraph Shows “Not Started Syncing” Error
Started 11 Sep 2025 14:57:56 (4 days ago), still ongoing
Minor Incident
Investigating
Network - Subgraph Studio
After a successful deployment to Studio, you may encounter the following error when querying your subgraph. We’re currently working on a fix
Store error: query execution failed: Subgraph has not started syncing yet. Wait for it to ingest a few blocks before querying it
Recently Resolved Incidents
Polygon (Matic): Block ingestor lagging behind
Started 11 Sep 2025 11:28:49 (5 days ago), resolved 11 Sep 2025 12:43:43 (5 days ago)
Major Incident
Resolved
Polygon (Matic)
[FIRING:1] Polygon (Matic): Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support) https://thegraph.grafana.net/alerting/list
Firing
Value: B0=0 Labels:
- alertname = Polygon (Matic): Block ingestor lagging behind
- cmp_Polygon (Matic) = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support Annotations:
- statuspage = Polygon (Matic): Block ingestor lagging behind Source: https://thegraph.grafana.net/alerting/grafana/ZdG_62MVk/view?orgId=1 Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DZdG_62MVk&matcher=cmp_Polygon+%28Matic%29%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1 Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1757586480000&orgId=1&to=1757590110341 Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1757586480000&orgId=1&to=1757590110341&viewPanel=61
Polygon (Matic): Block ingestor lagging behind
Started 11 Sep 2025 08:23:31 (5 days ago), resolved 11 Sep 2025 08:58:31 (5 days ago)
Major Incident
Resolved
Polygon (Matic)
[FIRING:1] Polygon (Matic): Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support) https://thegraph.grafana.net/alerting/list
Firing
Value: B0=0 Labels:
- alertname = Polygon (Matic): Block ingestor lagging behind
- cmp_Polygon (Matic) = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support Annotations:
- statuspage = Polygon (Matic): Block ingestor lagging behind Source: https://thegraph.grafana.net/alerting/grafana/ZdG_62MVk/view?orgId=1 Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DZdG_62MVk&matcher=cmp_Polygon+%28Matic%29%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1 Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1757575380000&orgId=1&to=1757579010425 Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1757575380000&orgId=1&to=1757579010425&viewPanel=61
Error 504 deploying subgraphs to Studio
Started 11 Sep 2025 04:40:15 (5 days ago), resolved 11 Sep 2025 07:57:15 (5 days ago)
Minor Incident
Resolved
Network - Subgraph Studio
While deploying subgraph to Subgraph Studio you might be receiving the following error.
✖ HTTP error deploying the subgraph 504
We are currently investigating the issue.
The Graph Outage Survival Guide
A step-by-step guide to help you survive a The Graph outage
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The Graph Components
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The Graph Network - Gateway
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The Graph Network - Subgraph Studio
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Error 504 deploying subgraphs to Studio
Started 11 Sep 2025 04:40:15 (5 days ago), resolved 11 Sep 2025 07:57:15 (5 days ago)
Minor Incident
Resolved
Network - Subgraph Studio
While deploying subgraph to Subgraph Studio you might be receiving the following error.
✖ HTTP error deploying the subgraph 504
We are currently investigating the issue.
Subgraph Shows “Not Started Syncing” Error
Started 11 Sep 2025 14:57:56 (4 days ago), still ongoing
Minor Incident
Investigating
Network - Subgraph Studio
After a successful deployment to Studio, you may encounter the following error when querying your subgraph. We’re currently working on a fix
Store error: query execution failed: Subgraph has not started syncing yet. Wait for it to ingest a few blocks before querying it
The Graph Network - Network Subgraph
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Ethereum Mainnet
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Near Mainnet
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Near Testnet
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Polygon (Matic): Block ingestor lagging behind
Started 11 Sep 2025 08:23:31 (5 days ago), resolved 11 Sep 2025 08:58:31 (5 days ago)
Major Incident
Resolved
Polygon (Matic)
[FIRING:1] Polygon (Matic): Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support) https://thegraph.grafana.net/alerting/list
Firing
Value: B0=0 Labels:
- alertname = Polygon (Matic): Block ingestor lagging behind
- cmp_Polygon (Matic) = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support Annotations:
- statuspage = Polygon (Matic): Block ingestor lagging behind Source: https://thegraph.grafana.net/alerting/grafana/ZdG_62MVk/view?orgId=1 Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DZdG_62MVk&matcher=cmp_Polygon+%28Matic%29%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1 Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1757575380000&orgId=1&to=1757579010425 Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1757575380000&orgId=1&to=1757579010425&viewPanel=61
Polygon (Matic): Block ingestor lagging behind
Started 11 Sep 2025 11:28:49 (5 days ago), resolved 11 Sep 2025 12:43:43 (5 days ago)
Major Incident
Resolved
Polygon (Matic)
[FIRING:1] Polygon (Matic): Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support) https://thegraph.grafana.net/alerting/list
Firing
Value: B0=0 Labels:
- alertname = Polygon (Matic): Block ingestor lagging behind
- cmp_Polygon (Matic) = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support Annotations:
- statuspage = Polygon (Matic): Block ingestor lagging behind Source: https://thegraph.grafana.net/alerting/grafana/ZdG_62MVk/view?orgId=1 Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3DZdG_62MVk&matcher=cmp_Polygon+%28Matic%29%3Dpartial_outage&matcher=component%3Dindexers&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1 Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?from=1757586480000&orgId=1&to=1757590110341 Panel: https://thegraph.grafana.net/d/7rcuDImZk?from=1757586480000&orgId=1&to=1757590110341&viewPanel=61
Polygon Amoy
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