dLocal status is Partially Degraded Service

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dLocal LATAM Payments processing partners

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Payment processors in Brazil
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Payment processors in Mexico
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Payment processors in Colombia
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Payment processors in Paraguay
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Payment processors in Perú
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Payment processors in Ecuador
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[Budpay] Apparent incident with payment processing in Nigeria
Started 21 Nov 2024 03:23:25 (5 hours ago), still ongoing
Minor Incident
Investigating
Payment processors in Nigeria

We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 23 Oct 2024 09:54:00 (29 days ago), still ongoing
Minor Incident
Investigating
Payment processors in Nigeria

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Budpay] Apparent incident with payment processing in Nigeria
Started 9 Oct 2024 10:11:53 (1 month ago), still ongoing
Major Incident
Investigating
Payment processors in Nigeria

We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Place to Pay (P2P)] Apparent incident with payment processing in Ecuador.
Started 17 Sep 2024 18:55:41 (2 months ago), still ongoing
Critical Incident
Identified
Payment processors in Ecuador

There is a possible processor downtime for Diners, as well as Visa and Master, already under review by the processor pending notification.

Peach Payments - Planned Downtime - Capitec
Started 16 Sep 2024 14:25:46 (2 months ago), still ongoing
Incident without Impact
Investigating
Payment processors in South Africa

Planned Downtime - Capitec Upcoming scheduled maintenance notice Capitec Team will be doing changes on their production environment on 18.09.2024.

The estimated downtime is 40 minutes and no transaction will go through for Capitec.

Capitec Engineers will also be on standby if something goes wrong. If you have any questions or concerns, please contact support@peachpayments.com or your account manager. Start time Sep 18, 01:00 SAST Estimated duration 1 hour Components affected Third-party Platforms - Capitec Pay

[Bano de Brazil] Apparent incident with payment processing in Brazil
Started 15 Sep 2024 02:09:31 (2 months ago), still ongoing
Minor Incident
Investigating
Payment processors in Brazil

We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

Vpay Apparent incident with payment processing in Bolivia.
Started 3 Sep 2024 21:16:25 (3 months ago), still ongoing
Critical Incident
Identified
Payment processors in Bolivia

The issue has been identified and a fix is being implemented.

[Banorte]Apparent incident with payment processing in Mexico
Started 25 Aug 2024 02:58:13 (3 months ago), still ongoing
Minor Incident
Investigating
Payment processors in Mexico

We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

[Banorte]Apparent incident with payment processing in Mexico
Started 31 Jul 2024 12:52:05 (4 months ago), still ongoing
Major Incident
Investigating
Payment processors in Mexico

We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

Recently Resolved Incidents

[PlaceToPay] Apparent incident with payment processing in Ecuador
Started 21 Nov 2024 02:51:45 (6 hours ago), resolved 21 Nov 2024 04:56:33 (4 hours ago)
Minor Incident
Resolved
Payment processors in Ecuador

We have identified some processing issues with PLACETOPAY in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.

[Redeban] Apparent incident with payment processing in Colombia
Started 20 Nov 2024 12:15:54 (21 hours ago), resolved 20 Nov 2024 12:40:24 (20 hours ago)
Critical Incident
Resolved
Payment processors in Colombia

We have identified some processing issues with REDEBAN in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

Iyzico- Apparent incident with payment processing in Turkey
Started 20 Nov 2024 08:52:41 (24 hours ago), resolved 20 Nov 2024 09:17:19 (23 hours ago)
Minor Incident
Resolved
Payment processors in Turkey

We have identified some processing issues with the processor Iyzico in Turkey. We have contacted the processor and we will provide an update as soon as it becomes available.

Peru- Niubiz and Izipay incident processing issues BANCO DE CREDITO DEL PERU
Started 20 Nov 2024 01:46:01 (1 day ago), resolved 20 Nov 2024 03:00:28 (1 day ago)
Minor Incident
Resolved
Payment processors in Perú

We have identified some processing issues with BANCO DE CREDITO DEL PERU. We have contacted the processor and we will provide an update as soon as it becomes available.

[Niubiz] Apparent incident with payment processing in Peru
Started 20 Nov 2024 00:34:09 (1 day ago), resolved 20 Nov 2024 01:26:08 (1 day ago)
Minor Incident
Resolved
Payment processors in Perú

We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.

[ NAPS ] Apparent incident with payment processing in Morocco
Started 19 Nov 2024 11:30:59 (2 days ago), resolved 19 Nov 2024 11:30:59 (2 days ago)
Critical Incident
Resolved
Payment processors in Morocco

We have identified some processing issues with NAPS in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.

[PlaceToPay] Apparent incident with payment processing in Ecuador
Started 18 Nov 2024 07:18:10 (3 days ago), resolved 18 Nov 2024 08:08:43 (3 days ago)
Minor Incident
Resolved
Payment processors in Ecuador

We have identified some processing issues with PLACETOPAY in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.

[Bancard] Apparent incident with payment processing in Paraguay
Started 18 Nov 2024 04:23:34 (3 days ago), resolved 18 Nov 2024 04:56:16 (3 days ago)
Minor Incident
Resolved
Payment processors in Paraguay

We have identified some processing issues with BANCARD in PARAGUAY. We have contacted the processor and we will provide an update as soon as it becomes available.

[Bano de Brazil] Apparent incident with payment processing in Brazil
Started 17 Nov 2024 15:00:51 (4 days ago), resolved 17 Nov 2024 20:03:22 (4 days ago)
Major Incident
Resolved
Payment processors in Brazil

We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 17 Nov 2024 01:17:13 (4 days ago), resolved 17 Nov 2024 10:54:38 (4 days ago)
Minor Incident
Resolved
Payment processors in Nigeria

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[ Pago al Paso] Apparent incident with payment processing in Bolivia
Started 17 Nov 2024 03:40:30 (4 days ago), resolved 17 Nov 2024 08:52:33 (4 days ago)
Minor Incident
Resolved
Payment processors in Bolivia

We have identified some processing issues with Pago al Paso in BOLIVIA. We have contacted the processor and we will provide an update as soon as it becomes available.

Costa Rica- processing issues with BANCO NACIONAL DE COSTA RICA
Started 17 Nov 2024 07:06:57 (4 days ago), resolved 17 Nov 2024 08:24:55 (4 days ago)
Minor Incident
Resolved
Payment processors in Costa Rica

We have identified some processing issues with BANCO NACIONAL DE COSTA RICA. We have contacted the processor and we will provide an update as soon as it becomes available.

[LAFISE] Apparent incident with payment processing in Costa Rica
Started 17 Nov 2024 06:56:55 (4 days ago), resolved 17 Nov 2024 07:04:46 (4 days ago)
Minor Incident
Resolved
Payment processors in Costa Rica

We have identified some processing issues with LAFISE in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 16 Nov 2024 05:05:07 (5 days ago), resolved 16 Nov 2024 07:11:59 (5 days ago)
Minor Incident
Resolved
Payment processors in Nigeria

We have identified some processing issues with Micro Finance Banks (Nigeria) in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Bancard] Apparent incident with payment processing in Paraguay
Started 16 Nov 2024 03:36:05 (5 days ago), resolved 16 Nov 2024 04:18:08 (5 days ago)
Major Incident
Resolved
Payment processors in Paraguay

We have identified some processing issues with BANCARD in PARAGUAY. We have contacted the processor and we will provide an update as soon as it becomes available.

BIN 409355- Nequi Apparent incident with payment processing in Colombia
Started 15 Nov 2024 22:07:52 (5 days ago), resolved 16 Nov 2024 01:07:34 (5 days ago)
Major Incident
Resolved
Payment processors in Colombia

We have identified some processing issues with BIN 409355-Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

[Openpay] Apparent incident with payment processing in Mexico
Started 15 Nov 2024 20:12:50 (6 days ago), resolved 15 Nov 2024 20:28:28 (6 days ago)
Minor Incident
Resolved
Payment processors in Mexico

We have identified some processing issues with OPENPAY in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

[Redeban] Apparent incident with payment processing in Colombia
Started 14 Nov 2024 07:39:59 (7 days ago), resolved 14 Nov 2024 14:02:14 (7 days ago)
Minor Incident
Resolved
Payment processors in Colombia

We have identified some processing issues with REDEBAN in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

dLocal Outage Survival Guide

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    dLocal Components

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    dLocal LATAM Payments processing partners

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    Payment processors in Argentina
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    Payment processors in Brazil
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    [Bano de Brazil] Apparent incident with payment processing in Brazil
    Started 17 Nov 2024 15:00:51 (4 days ago), resolved 17 Nov 2024 20:03:22 (4 days ago)
    Major Incident
    Resolved
    Payment processors in Brazil

    We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Bano de Brazil] Apparent incident with payment processing in Brazil
    Started 15 Sep 2024 02:09:31 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Payment processors in Brazil

    We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

    Payment processors in Mexico
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    [Openpay] Apparent incident with payment processing in Mexico
    Started 15 Nov 2024 20:12:50 (6 days ago), resolved 15 Nov 2024 20:28:28 (6 days ago)
    Minor Incident
    Resolved
    Payment processors in Mexico

    We have identified some processing issues with OPENPAY in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Banorte]Apparent incident with payment processing in Mexico
    Started 31 Jul 2024 12:52:05 (4 months ago), still ongoing
    Major Incident
    Investigating
    Payment processors in Mexico

    We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Banorte]Apparent incident with payment processing in Mexico
    Started 25 Aug 2024 02:58:13 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Payment processors in Mexico

    We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    Payment processors in Colombia
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    BIN 409355- Nequi Apparent incident with payment processing in Colombia
    Started 15 Nov 2024 22:07:52 (5 days ago), resolved 16 Nov 2024 01:07:34 (5 days ago)
    Major Incident
    Resolved
    Payment processors in Colombia

    We have identified some processing issues with BIN 409355-Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Redeban] Apparent incident with payment processing in Colombia
    Started 20 Nov 2024 12:15:54 (21 hours ago), resolved 20 Nov 2024 12:40:24 (20 hours ago)
    Critical Incident
    Resolved
    Payment processors in Colombia

    We have identified some processing issues with REDEBAN in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Redeban] Apparent incident with payment processing in Colombia
    Started 14 Nov 2024 07:39:59 (7 days ago), resolved 14 Nov 2024 14:02:14 (7 days ago)
    Minor Incident
    Resolved
    Payment processors in Colombia

    We have identified some processing issues with REDEBAN in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Payment processors in Chile
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    Payment processors in Uruguay
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    Payment processors in Paraguay
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    [Bancard] Apparent incident with payment processing in Paraguay
    Started 16 Nov 2024 03:36:05 (5 days ago), resolved 16 Nov 2024 04:18:08 (5 days ago)
    Major Incident
    Resolved
    Payment processors in Paraguay

    We have identified some processing issues with BANCARD in PARAGUAY. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Bancard] Apparent incident with payment processing in Paraguay
    Started 18 Nov 2024 04:23:34 (3 days ago), resolved 18 Nov 2024 04:56:16 (3 days ago)
    Minor Incident
    Resolved
    Payment processors in Paraguay

    We have identified some processing issues with BANCARD in PARAGUAY. We have contacted the processor and we will provide an update as soon as it becomes available.

    Payment processors in Perú
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    [Niubiz] Apparent incident with payment processing in Peru
    Started 20 Nov 2024 00:34:09 (1 day ago), resolved 20 Nov 2024 01:26:08 (1 day ago)
    Minor Incident
    Resolved
    Payment processors in Perú

    We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.

    Peru- Niubiz and Izipay incident processing issues BANCO DE CREDITO DEL PERU
    Started 20 Nov 2024 01:46:01 (1 day ago), resolved 20 Nov 2024 03:00:28 (1 day ago)
    Minor Incident
    Resolved
    Payment processors in Perú

    We have identified some processing issues with BANCO DE CREDITO DEL PERU. We have contacted the processor and we will provide an update as soon as it becomes available.

    Payment processors in Ecuador
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    [PlaceToPay] Apparent incident with payment processing in Ecuador
    Started 18 Nov 2024 07:18:10 (3 days ago), resolved 18 Nov 2024 08:08:43 (3 days ago)
    Minor Incident
    Resolved
    Payment processors in Ecuador

    We have identified some processing issues with PLACETOPAY in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.

    [PlaceToPay] Apparent incident with payment processing in Ecuador
    Started 21 Nov 2024 02:51:45 (6 hours ago), resolved 21 Nov 2024 04:56:33 (4 hours ago)
    Minor Incident
    Resolved
    Payment processors in Ecuador

    We have identified some processing issues with PLACETOPAY in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Place to Pay (P2P)] Apparent incident with payment processing in Ecuador.
    Started 17 Sep 2024 18:55:41 (2 months ago), still ongoing
    Critical Incident
    Identified
    Payment processors in Ecuador

    There is a possible processor downtime for Diners, as well as Visa and Master, already under review by the processor pending notification.

    Payment processors in Bolivia
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    [ Pago al Paso] Apparent incident with payment processing in Bolivia
    Started 17 Nov 2024 03:40:30 (4 days ago), resolved 17 Nov 2024 08:52:33 (4 days ago)
    Minor Incident
    Resolved
    Payment processors in Bolivia

    We have identified some processing issues with Pago al Paso in BOLIVIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Vpay Apparent incident with payment processing in Bolivia.
    Started 3 Sep 2024 21:16:25 (3 months ago), still ongoing
    Critical Incident
    Identified
    Payment processors in Bolivia

    The issue has been identified and a fix is being implemented.

    dLocal CA Payments processing partners

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    Payment processors in Guatemala
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    Payment processors in Costa Rica
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    Costa Rica- processing issues with BANCO NACIONAL DE COSTA RICA
    Started 17 Nov 2024 07:06:57 (4 days ago), resolved 17 Nov 2024 08:24:55 (4 days ago)
    Minor Incident
    Resolved
    Payment processors in Costa Rica

    We have identified some processing issues with BANCO NACIONAL DE COSTA RICA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [LAFISE] Apparent incident with payment processing in Costa Rica
    Started 17 Nov 2024 06:56:55 (4 days ago), resolved 17 Nov 2024 07:04:46 (4 days ago)
    Minor Incident
    Resolved
    Payment processors in Costa Rica

    We have identified some processing issues with LAFISE in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.

    Payment processors in Panama
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    Payment processors in Dominican Republic
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    Payment processors in Nicaragua
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    Payment processors in Honduras
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    Payment processors in El Salvador
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    dLocal APAC & EMEA Payment processing partners

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    Payment processors in Morocco
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    [ NAPS ] Apparent incident with payment processing in Morocco
    Started 19 Nov 2024 11:30:59 (2 days ago), resolved 19 Nov 2024 11:30:59 (2 days ago)
    Critical Incident
    Resolved
    Payment processors in Morocco

    We have identified some processing issues with NAPS in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.

    Payment processors in India
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    Payment processors in Egypt
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    Payment processors in China
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    Payment processors in Turkey
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    Iyzico- Apparent incident with payment processing in Turkey
    Started 20 Nov 2024 08:52:41 (24 hours ago), resolved 20 Nov 2024 09:17:19 (23 hours ago)
    Minor Incident
    Resolved
    Payment processors in Turkey

    We have identified some processing issues with the processor Iyzico in Turkey. We have contacted the processor and we will provide an update as soon as it becomes available.

    Payment processors in Nigeria
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    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 16 Nov 2024 05:05:07 (5 days ago), resolved 16 Nov 2024 07:11:59 (5 days ago)
    Minor Incident
    Resolved
    Payment processors in Nigeria

    We have identified some processing issues with Micro Finance Banks (Nigeria) in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 17 Nov 2024 01:17:13 (4 days ago), resolved 17 Nov 2024 10:54:38 (4 days ago)
    Minor Incident
    Resolved
    Payment processors in Nigeria

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 23 Oct 2024 09:54:00 (29 days ago), still ongoing
    Minor Incident
    Investigating
    Payment processors in Nigeria

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Budpay] Apparent incident with payment processing in Nigeria
    Started 21 Nov 2024 03:23:25 (5 hours ago), still ongoing
    Minor Incident
    Investigating
    Payment processors in Nigeria

    We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Budpay] Apparent incident with payment processing in Nigeria
    Started 9 Oct 2024 10:11:53 (1 month ago), still ongoing
    Major Incident
    Investigating
    Payment processors in Nigeria

    We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Payment processors in Kenya
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    Payment processors in South Africa
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    Peach Payments - Planned Downtime - Capitec
    Started 16 Sep 2024 14:25:46 (2 months ago), still ongoing
    Incident without Impact
    Investigating
    Payment processors in South Africa

    Planned Downtime - Capitec Upcoming scheduled maintenance notice Capitec Team will be doing changes on their production environment on 18.09.2024.

    The estimated downtime is 40 minutes and no transaction will go through for Capitec.

    Capitec Engineers will also be on standby if something goes wrong. If you have any questions or concerns, please contact support@peachpayments.com or your account manager. Start time Sep 18, 01:00 SAST Estimated duration 1 hour Components affected Third-party Platforms - Capitec Pay

    Payment processors in Indonesia
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    Payment processors in Vietnam
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    Payment processors in Pakistan
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    Payment processors in Malaysia
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    Payment Processor in Senegal
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    Payment processors in Philippines
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    Payment processors in Thailand
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    Payment processors in Ghana
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    Payment Processor in Eswatini
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    Payment processors in Tanzania
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    Payment Processor in Madagsacar
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    Payment Processor in Saudi Arabia
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    Payment processor in Japan
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    Payment processors in Zambia
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    Payment processors in Saudi Arabia
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    dLocal

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    dLocal API
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    dLocal Merchant Dashboard
    Thu 14
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    dLocal website
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    Redirect Payments
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    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Identified
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

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    Home
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    Tasa elevada de errores en servicios de autorización
    Started 13 Aug 2024 21:16:22 (3 months ago), still ongoing
    Major Incident
    Identified
    Home
    Hefesto
    Lancehorn
    Billpocket (Android)
    Hydra
    More...

    Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.

    Dashboard
    Thu 14
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    now
    Tasa elevada de errores en servicios de autorización
    Started 13 Aug 2024 21:16:22 (3 months ago), still ongoing
    Major Incident
    Identified
    Home
    Hefesto
    Lancehorn
    Billpocket (Android)
    Hydra
    More...

    Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.

    See all
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