dLocal status is Operational

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Argentina - Payment Processors
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now
Colombia - Payment Processors
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now
Ecuador - Payment Processors
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now
Paraguay - Payment Processors
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now
Kenya - Payment Processors
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now
Morocco - Payment Processors
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now
Nigeria - Payment Processors
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[MTN RW] - intermittent service issues
Started 14 Nov 2025 16:37:26 (2 days ago), still ongoing
Incident without Impact
Investigating
Rwanda - Payment Processors

MTN Rw are currently experiencing intermittent service issues on our OpenAPI platform, which may temporarily impact the performance of certain APIs. Technical team is actively working to resolve the issue as quickly as possible.

[Boost] Apparent incident with payment processing in Malaysia
Started 10 Nov 2025 14:59:10 (6 days ago), still ongoing
Minor Incident
Investigating
Malaysia - Payment Processors

We have identified some processing issues with Boost Payment Method in Malaysia. We have contacted the processor and we will provide an update as soon as it becomes available.

Recently Resolved Incidents

Union Bank Plc (Nigeria) incident with payment processing in Nigeria
Started 16 Nov 2025 05:34:56 (20 hours ago), resolved 16 Nov 2025 08:54:02 (17 hours ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We are currently investigating this issue.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 16 Nov 2025 06:46:38 (19 hours ago), resolved 16 Nov 2025 06:57:56 (19 hours ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 16 Nov 2025 02:32:52 (23 hours ago), resolved 16 Nov 2025 04:56:57 (21 hours ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

System Intermittencies Affecting Payins Transactions
Started 15 Nov 2025 08:31:59 (2 days ago), resolved 15 Nov 2025 09:05:55 (2 days ago)
Minor Incident
Resolved
dLocal API

The issue has been identified and a fix is being implemented.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 14 Nov 2025 11:36:51 (3 days ago), resolved 14 Nov 2025 13:23:46 (3 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Airtel] Apparent incident with payment processing in Kenya
Started 13 Nov 2025 22:12:25 (3 days ago), resolved 14 Nov 2025 02:18:08 (3 days ago)
Minor Incident
Resolved
Kenya - Payment Processors

We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.

FIRSTRAND BANK LIMITEDincident with payment processing in South Africa
Started 13 Nov 2025 14:43:44 (3 days ago), resolved 13 Nov 2025 15:00:24 (3 days ago)
Minor Incident
Resolved
South Africa - Payment Processors

We are currently investigating this issue.

[ NAPS ] Apparent incident with payment processing in Morocco
Started 13 Nov 2025 04:12:21 (4 days ago), resolved 13 Nov 2025 09:53:01 (4 days ago)
Minor Incident
Resolved
Morocco - Payment Processors

We have identified some processing issues with NAPS in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.

[ NAPS ] Apparent incident with payment processing in Morocco
Started 12 Nov 2025 23:55:38 (4 days ago), resolved 13 Nov 2025 02:14:16 (4 days ago)
Minor Incident
Resolved
Morocco - Payment Processors

We have identified some processing issues with NAPS in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.

[Banco Comercio CVU] Apparent incident with payment processing in Argentina
Started 12 Nov 2025 14:28:54 (4 days ago), resolved 12 Nov 2025 16:51:00 (4 days ago)
Minor Incident
Resolved
Argentina - Payment Processors

We have identified some processing issues with Banco Comercio CVU in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.

[MOVII] Apparent incident with payment processing in Colombia
Started 12 Nov 2025 11:19:06 (5 days ago), resolved 12 Nov 2025 11:45:40 (5 days ago)
Minor Incident
Resolved
Colombia - Payment Processors

We have identified some processing issues with MOVII in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Budpay] Apparent incident with payment processing in Nigeria
Started 11 Nov 2025 10:20:10 (6 days ago), resolved 11 Nov 2025 11:11:59 (6 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[PlaceToPay] Apparent incident with payment processing in Ecuador
Started 10 Nov 2025 07:37:36 (7 days ago), resolved 10 Nov 2025 08:29:09 (7 days ago)
Minor Incident
Resolved
Ecuador - Payment Processors

We have identified some processing issues with PLACETOPAY in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.

[Bancard] Apparent incident with payment processing in Paraguay
Started 10 Nov 2025 05:48:27 (7 days ago), resolved 10 Nov 2025 07:20:50 (7 days ago)
Minor Incident
Resolved
Paraguay - Payment Processors

We have identified some processing issues with BANCARD in PARAGUAY. We have contacted the processor and we will provide an update as soon as it becomes available.

dLocal Outage Survival Guide

A step-by-step guide to help you survive a dLocal outage
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    dLocal Components

    Mon 10
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    now

    dLocal LATAM Payments processing partners

    Mon 10
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    Argentina - Payment Processors
    Mon 10
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    Sun 16
    now
    [Banco Comercio CVU] Apparent incident with payment processing in Argentina
    Started 12 Nov 2025 14:28:54 (4 days ago), resolved 12 Nov 2025 16:51:00 (4 days ago)
    Minor Incident
    Resolved
    Argentina - Payment Processors

    We have identified some processing issues with Banco Comercio CVU in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Bolivia - Payment Processors
    Mon 10
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    now
    Brazil - Payment Processors
    Mon 10
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    now
    Chile - Payment Processors
    Mon 10
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    Fri 14
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    Sun 16
    now
    Colombia - Payment Processors
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    now
    [MOVII] Apparent incident with payment processing in Colombia
    Started 12 Nov 2025 11:19:06 (5 days ago), resolved 12 Nov 2025 11:45:40 (5 days ago)
    Minor Incident
    Resolved
    Colombia - Payment Processors

    We have identified some processing issues with MOVII in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Ecuador - Payment Processors
    Mon 10
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    now
    [PlaceToPay] Apparent incident with payment processing in Ecuador
    Started 10 Nov 2025 07:37:36 (7 days ago), resolved 10 Nov 2025 08:29:09 (7 days ago)
    Minor Incident
    Resolved
    Ecuador - Payment Processors

    We have identified some processing issues with PLACETOPAY in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.

    Mexico - Payment Processors
    Mon 10
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    now
    Paraguay - Payment Processors
    Mon 10
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    now
    [Bancard] Apparent incident with payment processing in Paraguay
    Started 10 Nov 2025 05:48:27 (7 days ago), resolved 10 Nov 2025 07:20:50 (7 days ago)
    Minor Incident
    Resolved
    Paraguay - Payment Processors

    We have identified some processing issues with BANCARD in PARAGUAY. We have contacted the processor and we will provide an update as soon as it becomes available.

    Perú - Payment Processors
    Mon 10
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    now
    Uruguay - Payment Processors
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    dLocal CA Payments processing partners

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    Costa Rica - Payment Processors
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    now
    Dominican Republic - Payment Processors
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    El Salvador - Payment Processors
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    now
    Guatemala - Payment Processors
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    now
    Honduras - Payment Processors
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    now
    Nicaragua - Payment Processors
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    now
    Panama - Payment Processors
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    now

    dLocal EMEA Payment processing partners

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    now
    Bangladesh - Payment Processors
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    now
    Benin - Payment Processors
    Mon 10
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    now
    Egypt - Payment Processors
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    now
    Eswatini - Payment Processors
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    now
    Ghana - Payment Processors
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    now
    Jordan - Payment Processors
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    now
    Kenya - Payment Processors
    Mon 10
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    Sun 16
    now
    [Airtel] Apparent incident with payment processing in Kenya
    Started 13 Nov 2025 22:12:25 (3 days ago), resolved 14 Nov 2025 02:18:08 (3 days ago)
    Minor Incident
    Resolved
    Kenya - Payment Processors

    We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Madagsacar - Payment Processors
    Mon 10
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    now
    Morocco - Payment Processors
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    Sun 16
    now
    [ NAPS ] Apparent incident with payment processing in Morocco
    Started 12 Nov 2025 23:55:38 (4 days ago), resolved 13 Nov 2025 02:14:16 (4 days ago)
    Minor Incident
    Resolved
    Morocco - Payment Processors

    We have identified some processing issues with NAPS in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.

    [ NAPS ] Apparent incident with payment processing in Morocco
    Started 13 Nov 2025 04:12:21 (4 days ago), resolved 13 Nov 2025 09:53:01 (4 days ago)
    Minor Incident
    Resolved
    Morocco - Payment Processors

    We have identified some processing issues with NAPS in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.

    Mozambique - Payment Processors
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    now
    Nigeria - Payment Processors
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    now
    [Budpay] Apparent incident with payment processing in Nigeria
    Started 11 Nov 2025 10:20:10 (6 days ago), resolved 11 Nov 2025 11:11:59 (6 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 14 Nov 2025 11:36:51 (3 days ago), resolved 14 Nov 2025 13:23:46 (3 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 16 Nov 2025 02:32:52 (23 hours ago), resolved 16 Nov 2025 04:56:57 (21 hours ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 16 Nov 2025 06:46:38 (19 hours ago), resolved 16 Nov 2025 06:57:56 (19 hours ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    Union Bank Plc (Nigeria) incident with payment processing in Nigeria
    Started 16 Nov 2025 05:34:56 (20 hours ago), resolved 16 Nov 2025 08:54:02 (17 hours ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We are currently investigating this issue.

    Oman - Payment Processors
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    now
    Qatar - Payment Processors
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    now
    Rwanda - Payment Processors
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    now
    [MTN RW] - intermittent service issues
    Started 14 Nov 2025 16:37:26 (2 days ago), still ongoing
    Incident without Impact
    Investigating
    Rwanda - Payment Processors

    MTN Rw are currently experiencing intermittent service issues on our OpenAPI platform, which may temporarily impact the performance of certain APIs. Technical team is actively working to resolve the issue as quickly as possible.

    Saudi Arabia - Payment Processors
    Mon 10
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    now
    Senegal - Payment Processors
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    now
    South Africa - Payment Processors
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    now
    FIRSTRAND BANK LIMITEDincident with payment processing in South Africa
    Started 13 Nov 2025 14:43:44 (3 days ago), resolved 13 Nov 2025 15:00:24 (3 days ago)
    Minor Incident
    Resolved
    South Africa - Payment Processors

    We are currently investigating this issue.

    Turkey - Payment Processors
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    now
    Tanzania - Payment Processors
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    now
    Zambia - Payment Processors
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    now

    dLocal APAC Payment processing partners

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    now
    China - Payment Processors
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    now
    Saudi Arabia - Payment Processors
    Mon 10
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    now
    India - Payment Processors
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    now
    Indonesia - Payment Processors
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    now
    Japan - Payment Processors
    Mon 10
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    now
    Malaysia - Payment Processors
    Mon 10
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    Fri 14
    Sat 15
    Sun 16
    now
    [Boost] Apparent incident with payment processing in Malaysia
    Started 10 Nov 2025 14:59:10 (6 days ago), still ongoing
    Minor Incident
    Investigating
    Malaysia - Payment Processors

    We have identified some processing issues with Boost Payment Method in Malaysia. We have contacted the processor and we will provide an update as soon as it becomes available.

    Pakistan - Payment Processors
    Mon 10
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    now
    Philippines - Payment Processors
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    now
    Thailand - Payment Processors
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    now
    Vietnam - Payment Processors
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    now
    Bangladesh - Payment Processor
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    now

    dLocal

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    now
    dLocal API
    Mon 10
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    now
    System Intermittencies Affecting Payins Transactions
    Started 15 Nov 2025 08:31:59 (2 days ago), resolved 15 Nov 2025 09:05:55 (2 days ago)
    Minor Incident
    Resolved
    dLocal API

    The issue has been identified and a fix is being implemented.

    dLocal Payment processors in Saudi Arabia

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    dLocal Merchant Dashboard
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    dLocal website
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    Redirect Payments
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    dLocal Sandbox

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    APAC
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    Sandbox - dLocal Merchant Dashboard
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    Sandbox - dLocal API
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    dLocal Twilio SMS, Latin America

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    dLocal Twilio SMS

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    dLocal Twilio PHONE NUMBERS

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