dLocal status is Operational

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Brazil - Payment Processors
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Mexico - Payment Processors
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Colombia - Payment Processors
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Chile - Payment Processors
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Ecuador - Payment Processors
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Bolivia - Payment Processors
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Nigeria - Payment Processors
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[Interswitch] Apparent incident with payment processing in Nigeria
Started 23 Oct 2024 09:54:00 (3 months ago), still ongoing
Minor Incident
Investigating
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Budpay] Apparent incident with payment processing in Nigeria
Started 9 Oct 2024 10:11:53 (3 months ago), still ongoing
Major Incident
Investigating
Nigeria - Payment Processors

We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Place to Pay (P2P)] Apparent incident with payment processing in Ecuador.
Started 17 Sep 2024 18:55:41 (4 months ago), still ongoing
Critical Incident
Identified
Ecuador - Payment Processors

There is a possible processor downtime for Diners, as well as Visa and Master, already under review by the processor pending notification.

Peach Payments - Planned Downtime - Capitec
Started 16 Sep 2024 14:25:46 (4 months ago), still ongoing
Incident without Impact
Investigating
South Africa - Payment Processors

Planned Downtime - Capitec Upcoming scheduled maintenance notice Capitec Team will be doing changes on their production environment on 18.09.2024.

The estimated downtime is 40 minutes and no transaction will go through for Capitec.

Capitec Engineers will also be on standby if something goes wrong. If you have any questions or concerns, please contact support@peachpayments.com or your account manager. Start time Sep 18, 01:00 SAST Estimated duration 1 hour Components affected Third-party Platforms - Capitec Pay

[Bano de Brazil] Apparent incident with payment processing in Brazil
Started 15 Sep 2024 02:09:31 (4 months ago), still ongoing
Minor Incident
Investigating
Brazil - Payment Processors

We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

Vpay Apparent incident with payment processing in Bolivia.
Started 3 Sep 2024 21:16:25 (5 months ago), still ongoing
Critical Incident
Identified
Bolivia - Payment Processors

The issue has been identified and a fix is being implemented.

[Banorte]Apparent incident with payment processing in Mexico
Started 25 Aug 2024 02:58:13 (5 months ago), still ongoing
Minor Incident
Investigating
Mexico - Payment Processors

We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

[Banorte]Apparent incident with payment processing in Mexico
Started 31 Jul 2024 12:52:05 (6 months ago), still ongoing
Major Incident
Investigating
Mexico - Payment Processors

We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

Recently Resolved Incidents

[Nomupay] Apparent incident with payment processing in Thailand
Started 16 Jan 2025 11:29:03 (2 days ago), resolved 16 Jan 2025 14:32:07 (2 days ago)
Critical Incident
Resolved
Thailand - Payment Processors

We have identified some processing issues with NOMUPAY in THAILAND. We have contacted the processor and we will provide an update as soon as it becomes available.

[BANCO ESTADO] Apparent incident with payment processing in Chile
Started 16 Jan 2025 07:06:49 (2 days ago), resolved 16 Jan 2025 07:32:45 (2 days ago)
Minor Incident
Resolved
Chile - Payment Processors

We have identified some processing issues with BANCO ESTADO in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.

[Simpaisa] Apparent incident with payment processing in Pakistan for Easypaisa payment method
Started 14 Jan 2025 22:35:13 (3 days ago), resolved 15 Jan 2025 00:05:29 (3 days ago)
Minor Incident
Resolved
Pakistan - Payment Processors

We have identified some processing issues with Easypaisa payment method in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

[Simpaisa] Apparent incident with payment processing in Pakistan
Started 14 Jan 2025 12:40:27 (4 days ago), resolved 14 Jan 2025 13:14:11 (4 days ago)
Major Incident
Resolved
Pakistan - Payment Processors

We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

[Credibanco] Apparent incident with payment processing in Colombia
Started 14 Jan 2025 09:15:19 (4 days ago), resolved 14 Jan 2025 09:57:50 (4 days ago)
Critical Incident
Resolved
Colombia - Payment Processors

We have identified some processing issues with CREDIBANCO in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Nequi] Apparent incident with payment processing in Colombia
Started 13 Jan 2025 14:20:02 (5 days ago), resolved 13 Jan 2025 20:23:41 (4 days ago)
Critical Incident
Resolved
Colombia - Payment Processors

We have been informed that Nequi is in an emergency status and their services are out of service, they have been removed from the bank list of PSE.

[Ecobank] Apparent incident with payment processing in Nigeria
Started 13 Jan 2025 04:01:16 (5 days ago), resolved 13 Jan 2025 08:58:12 (5 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Ecobank in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Bano de Brazil] Apparent incident with payment processing in Brazil
Started 12 Jan 2025 05:21:03 (6 days ago), resolved 12 Jan 2025 07:41:34 (6 days ago)
Minor Incident
Resolved
Brazil - Payment Processors

We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

[Simpaisa] Apparent incident with payment processing in Pakistan
Started 11 Jan 2025 10:38:31 (7 days ago), resolved 11 Jan 2025 12:35:00 (7 days ago)
Minor Incident
Resolved
Pakistan - Payment Processors

We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

dLocal Outage Survival Guide

A step-by-step guide to help you survive a dLocal outage
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    dLocal Components

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    now

    dLocal LATAM Payments processing partners

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    Argentina - Payment Processors
    Sat 11
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    Brazil - Payment Processors
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    [Bano de Brazil] Apparent incident with payment processing in Brazil
    Started 15 Sep 2024 02:09:31 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Brazil - Payment Processors

    We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Bano de Brazil] Apparent incident with payment processing in Brazil
    Started 12 Jan 2025 05:21:03 (6 days ago), resolved 12 Jan 2025 07:41:34 (6 days ago)
    Minor Incident
    Resolved
    Brazil - Payment Processors

    We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

    Mexico - Payment Processors
    Sat 11
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    now
    [Banorte]Apparent incident with payment processing in Mexico
    Started 31 Jul 2024 12:52:05 (6 months ago), still ongoing
    Major Incident
    Investigating
    Mexico - Payment Processors

    We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Banorte]Apparent incident with payment processing in Mexico
    Started 25 Aug 2024 02:58:13 (5 months ago), still ongoing
    Minor Incident
    Investigating
    Mexico - Payment Processors

    We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    Colombia - Payment Processors
    Sat 11
    Sun 12
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    now
    [Nequi] Apparent incident with payment processing in Colombia
    Started 13 Jan 2025 14:20:02 (5 days ago), resolved 13 Jan 2025 20:23:41 (4 days ago)
    Critical Incident
    Resolved
    Colombia - Payment Processors

    We have been informed that Nequi is in an emergency status and their services are out of service, they have been removed from the bank list of PSE.

    [Credibanco] Apparent incident with payment processing in Colombia
    Started 14 Jan 2025 09:15:19 (4 days ago), resolved 14 Jan 2025 09:57:50 (4 days ago)
    Critical Incident
    Resolved
    Colombia - Payment Processors

    We have identified some processing issues with CREDIBANCO in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Chile - Payment Processors
    Sat 11
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    now
    [BANCO ESTADO] Apparent incident with payment processing in Chile
    Started 16 Jan 2025 07:06:49 (2 days ago), resolved 16 Jan 2025 07:32:45 (2 days ago)
    Minor Incident
    Resolved
    Chile - Payment Processors

    We have identified some processing issues with BANCO ESTADO in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.

    Uruguay - Payment Processors
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    Paraguay - Payment Processors
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    Perú - Payment Processors
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    Ecuador - Payment Processors
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    [Place to Pay (P2P)] Apparent incident with payment processing in Ecuador.
    Started 17 Sep 2024 18:55:41 (4 months ago), still ongoing
    Critical Incident
    Identified
    Ecuador - Payment Processors

    There is a possible processor downtime for Diners, as well as Visa and Master, already under review by the processor pending notification.

    Bolivia - Payment Processors
    Sat 11
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    now
    Vpay Apparent incident with payment processing in Bolivia.
    Started 3 Sep 2024 21:16:25 (5 months ago), still ongoing
    Critical Incident
    Identified
    Bolivia - Payment Processors

    The issue has been identified and a fix is being implemented.

    dLocal CA Payments processing partners

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    Guatemala - Payment Processors
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    Costa Rica - Payment Processors
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    Panama - Payment Processors
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    Dominican Republic - Payment Processors
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    Nicaragua - Payment Processors
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    Honduras - Payment Processors
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    El Salvador - Payment Processors
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    dLocal APAC & EMEA Payment processing partners

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    Morocco - Payment Processors
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    India - Payment Processors
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    Egypt - Payment Processors
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    China - Payment Processors
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    Turkey - Payment Processors
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    Nigeria - Payment Processors
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    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 23 Oct 2024 09:54:00 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Budpay] Apparent incident with payment processing in Nigeria
    Started 9 Oct 2024 10:11:53 (3 months ago), still ongoing
    Major Incident
    Investigating
    Nigeria - Payment Processors

    We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Ecobank] Apparent incident with payment processing in Nigeria
    Started 13 Jan 2025 04:01:16 (5 days ago), resolved 13 Jan 2025 08:58:12 (5 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Ecobank in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    Kenya - Payment Processors
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    South Africa - Payment Processors
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    Peach Payments - Planned Downtime - Capitec
    Started 16 Sep 2024 14:25:46 (4 months ago), still ongoing
    Incident without Impact
    Investigating
    South Africa - Payment Processors

    Planned Downtime - Capitec Upcoming scheduled maintenance notice Capitec Team will be doing changes on their production environment on 18.09.2024.

    The estimated downtime is 40 minutes and no transaction will go through for Capitec.

    Capitec Engineers will also be on standby if something goes wrong. If you have any questions or concerns, please contact support@peachpayments.com or your account manager. Start time Sep 18, 01:00 SAST Estimated duration 1 hour Components affected Third-party Platforms - Capitec Pay

    Indonesia - Payment Processors
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    Vietnam - Payment Processors
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    Pakistan - Payment Processors
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    [Simpaisa] Apparent incident with payment processing in Pakistan
    Started 11 Jan 2025 10:38:31 (7 days ago), resolved 11 Jan 2025 12:35:00 (7 days ago)
    Minor Incident
    Resolved
    Pakistan - Payment Processors

    We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Simpaisa] Apparent incident with payment processing in Pakistan
    Started 14 Jan 2025 12:40:27 (4 days ago), resolved 14 Jan 2025 13:14:11 (4 days ago)
    Major Incident
    Resolved
    Pakistan - Payment Processors

    We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Simpaisa] Apparent incident with payment processing in Pakistan for Easypaisa payment method
    Started 14 Jan 2025 22:35:13 (3 days ago), resolved 15 Jan 2025 00:05:29 (3 days ago)
    Minor Incident
    Resolved
    Pakistan - Payment Processors

    We have identified some processing issues with Easypaisa payment method in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

    Malaysia - Payment Processors
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    Senegal - Payment Processors
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    Philippines - Payment Processors
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    Thailand - Payment Processors
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    [Nomupay] Apparent incident with payment processing in Thailand
    Started 16 Jan 2025 11:29:03 (2 days ago), resolved 16 Jan 2025 14:32:07 (2 days ago)
    Critical Incident
    Resolved
    Thailand - Payment Processors

    We have identified some processing issues with NOMUPAY in THAILAND. We have contacted the processor and we will provide an update as soon as it becomes available.

    Ghana - Payment Processors
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    Eswatini - Payment Processors
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    Tanzania - Payment Processors
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    Madagsacar - Payment Processors
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    Saudi Arabia - Payment Processors
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    Japan - Payment Processors
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    Zambia - Payment Processors
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    Saudi Arabia - Payment Processors
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    dLocal

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    dLocal API
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    dLocal Merchant Dashboard
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    dLocal website
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    Redirect Payments
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    dLocal Twilio SMS, Latin America

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    dLocal Twilio SMS

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    dLocal Twilio PHONE NUMBERS

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    dLocal Sandbox

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    Sandbox - dLocal Merchant Dashboard
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    dLocal Payment processors in Saudi Arabia

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    Sandbox - dLocal API
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    dLocal Alternatives

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    Home
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    Tasa elevada de errores en servicios de autorización
    Started 13 Aug 2024 21:16:22 (5 months ago), still ongoing
    Major Incident
    Identified
    Home
    Hefesto
    Lancehorn
    Billpocket (Android)
    Hydra
    More...

    Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.

    Dashboard
    Sat 11
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    Tasa elevada de errores en servicios de autorización
    Started 13 Aug 2024 21:16:22 (5 months ago), still ongoing
    Major Incident
    Identified
    Home
    Hefesto
    Lancehorn
    Billpocket (Android)
    Hydra
    More...

    Hemos sufrido una desconexión con el procesador de Pagos PROSA, derivado de una caída en los enlaces de comunicación, solo es posible procesar transacciones de American Express e internacionales, en tanto no se resuelva el incidente.

    See all
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    Brex Authentication

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    SLA Violation Detected
    Started 10 Dec 2024 00:55:50 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Authentication

    Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

    See all