dLocal Status

dLocal Status

Real-time updates of dLocal issues and outages

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dLocal LATAM Payments processing partners

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Chile - Payment Processors
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Ecuador - Payment Processors
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Nigeria - Payment Processors
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Active Incidents

No active incidents

Recently Resolved Incidents

[BAC Credomatic International ] Apparent incident with payment processing in Guatemala
Started 8 Nov 2025 08:47:48 (18 hours ago), resolved 8 Nov 2025 11:31:17 (15 hours ago)
Minor Incident
Resolved
Guatemala - Payment Processors

We have identified some processing issues with BAC CREDOMATIC INTERNATIONAL in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.

See all updates
[PagueloFacil] Apparent incident with payment processing in Panama
Started 7 Nov 2025 20:34:12 (1 day ago), resolved 7 Nov 2025 21:11:36 (1 day ago)
Minor Incident
Resolved
Panama - Payment Processors

We have identified some processing issues with PAGUELOFACIL in PANAMA. We have contacted the processor and we will provide an update as soon as it becomes available.

See all updates
SUTTON BANK incident with payment processing in Chile
Started 7 Nov 2025 11:13:29 (2 days ago), resolved 7 Nov 2025 16:12:13 (1 day ago)
Minor Incident
Resolved
Chile - Payment Processors

We are currently investigating this issue.

See all updates
[Mobi] Apparent incident with payment processing in Malaysia
Started 2 Nov 2025 02:29:57 (7 days ago), resolved 7 Nov 2025 12:57:01 (2 days ago)
Minor Incident
Resolved
Malaysia - Payment Processors

We have identified some processing issues with MOBI in MALAYSIA. We have contacted the processor and we will provide an update as soon as it becomes available.

See all updates
[Budpay] Apparent incident with payment processing in Nigeria
Started 6 Nov 2025 07:54:25 (3 days ago), resolved 6 Nov 2025 14:05:47 (3 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

See all updates
[Selcom ] Apparent incident with payment processing in Tanzania
Started 30 Oct 2025 06:39:04 (10 days ago), resolved 4 Nov 2025 12:01:59 (5 days ago)
Minor Incident
Resolved
Tanzania - Payment Processors

We have identified some processing issues with Selcom in Tanzania. We have contacted the processor and have an update that Tanzania held national elections yesterday, which resulted in a temporary internet shutdown. Connectivity is currently being restored as the situation stabilises.

See all updates

dLocal Outage Survival Guide

A step-by-step guide to help you survive a dLocal outage
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    dLocal Components

    dLocal Status

    dLocal

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    dLocal LATAM Payments processing partners

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    Argentina - Payment Processors
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    Bolivia - Payment Processors
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    Brazil - Payment Processors
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    Chile - Payment Processors
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    SUTTON BANK incident with payment processing in Chile
    Started 7 Nov 2025 11:13:29 (2 days ago), resolved 7 Nov 2025 16:12:13 (1 day ago)
    Minor Incident
    Resolved
    Chile - Payment Processors

    We are currently investigating this issue.

    See all updates
    Colombia - Payment Processors
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    Ecuador - Payment Processors
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    Mexico - Payment Processors
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    Paraguay - Payment Processors
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    Perú - Payment Processors
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    Uruguay - Payment Processors
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    dLocal CA Payments processing partners

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    Costa Rica - Payment Processors
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    Dominican Republic - Payment Processors
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    El Salvador - Payment Processors
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    Guatemala - Payment Processors
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    [BAC Credomatic International ] Apparent incident with payment processing in Guatemala
    Started 8 Nov 2025 08:47:48 (18 hours ago), resolved 8 Nov 2025 11:31:17 (15 hours ago)
    Minor Incident
    Resolved
    Guatemala - Payment Processors

    We have identified some processing issues with BAC CREDOMATIC INTERNATIONAL in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.

    See all updates
    Honduras - Payment Processors
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    Nicaragua - Payment Processors
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    Panama - Payment Processors
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    [PagueloFacil] Apparent incident with payment processing in Panama
    Started 7 Nov 2025 20:34:12 (1 day ago), resolved 7 Nov 2025 21:11:36 (1 day ago)
    Minor Incident
    Resolved
    Panama - Payment Processors

    We have identified some processing issues with PAGUELOFACIL in PANAMA. We have contacted the processor and we will provide an update as soon as it becomes available.

    See all updates

    dLocal EMEA Payment processing partners

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    Bangladesh - Payment Processors
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    Benin - Payment Processors
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    Egypt - Payment Processors
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    Eswatini - Payment Processors
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    Ghana - Payment Processors
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    Jordan - Payment Processors
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    Kenya - Payment Processors
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    Madagsacar - Payment Processors
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    Morocco - Payment Processors
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    Mozambique - Payment Processors
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    Nigeria - Payment Processors
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    [Budpay] Apparent incident with payment processing in Nigeria
    Started 6 Nov 2025 07:54:25 (3 days ago), resolved 6 Nov 2025 14:05:47 (3 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    See all updates
    Oman - Payment Processors
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    Qatar - Payment Processors
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    Rwanda - Payment Processors
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    Saudi Arabia - Payment Processors
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    Senegal - Payment Processors
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    Turkey - Payment Processors
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    Tanzania - Payment Processors
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    [Selcom ] Apparent incident with payment processing in Tanzania
    Started 30 Oct 2025 06:39:04 (10 days ago), resolved 4 Nov 2025 12:01:59 (5 days ago)
    Minor Incident
    Resolved
    Tanzania - Payment Processors

    We have identified some processing issues with Selcom in Tanzania. We have contacted the processor and have an update that Tanzania held national elections yesterday, which resulted in a temporary internet shutdown. Connectivity is currently being restored as the situation stabilises.

    See all updates
    Zambia - Payment Processors
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    dLocal APAC Payment processing partners

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    China - Payment Processors
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    Saudi Arabia - Payment Processors
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    India - Payment Processors
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    Indonesia - Payment Processors
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    Japan - Payment Processors
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    Malaysia - Payment Processors
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    [Mobi] Apparent incident with payment processing in Malaysia
    Started 2 Nov 2025 02:29:57 (7 days ago), resolved 7 Nov 2025 12:57:01 (2 days ago)
    Minor Incident
    Resolved
    Malaysia - Payment Processors

    We have identified some processing issues with MOBI in MALAYSIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    See all updates
    Pakistan - Payment Processors
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    Philippines - Payment Processors
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    Thailand - Payment Processors
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    Vietnam - Payment Processors
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    Bangladesh - Payment Processor
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    dLocal

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