dLocal status is Partially Degraded Service

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now

dLocal LATAM Payments processing partners

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Bolivia - Payment Processors
Mon 5
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Brazil - Payment Processors
Mon 5
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now
Colombia - Payment Processors
Mon 5
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Ecuador - Payment Processors
Mon 5
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now
Mexico - Payment Processors
Mon 5
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Paraguay - Payment Processors
Mon 5
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[Izipay] Apparent incident with payment processing in Peru
Started 11 May 2025 12:26:23 (22 hours ago), still ongoing
Minor Incident
Investigating
Perú - Payment Processors

We have identified some processing issues with IZIPAY in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.

[Simpaisa] Apparent incident with payment processing in Pakistan
Started 31 Mar 2025 07:25:53 (1 month ago), still ongoing
Minor Incident
Investigating
Pakistan - Payment Processors

We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

[SAFE HAVEN MICROFINANCE BANK LIMITED] Apparent incident with payment processing in Nigeria
Started 25 Mar 2025 04:28:54 (2 months ago), still ongoing
Minor Incident
Investigating
Nigeria - Payment Processors

We have identified some processing issues with SAFE HAVEN MICROFINANCE BANK LIMITED in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[STP] Apparent incident with payment processing in Mexico for Spei Payment method
Started 10 Mar 2025 12:00:05 (2 months ago), still ongoing
Minor Incident
Investigating
Mexico - Payment Processors

We are currently investigating this issue.

[BAC Credomatic International ] Apparent incident with payment processing in Guatemala
Started 19 Feb 2025 10:31:27 (3 months ago), still ongoing
Minor Incident
Investigating
Guatemala - Payment Processors

We have identified some processing issues with BAC CREDOMATIC INTERNATIONAL in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 23 Oct 2024 09:54:00 (7 months ago), still ongoing
Minor Incident
Investigating
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Budpay] Apparent incident with payment processing in Nigeria
Started 9 Oct 2024 10:11:53 (7 months ago), still ongoing
Major Incident
Investigating
Nigeria - Payment Processors

We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Place to Pay (P2P)] Apparent incident with payment processing in Ecuador.
Started 17 Sep 2024 18:55:41 (8 months ago), still ongoing
Critical Incident
Identified
Ecuador - Payment Processors

There is a possible processor downtime for Diners, as well as Visa and Master, already under review by the processor pending notification.

Peach Payments - Planned Downtime - Capitec
Started 16 Sep 2024 14:25:46 (8 months ago), still ongoing
Incident without Impact
Investigating
South Africa - Payment Processors

Planned Downtime - Capitec Upcoming scheduled maintenance notice Capitec Team will be doing changes on their production environment on 18.09.2024.

The estimated downtime is 40 minutes and no transaction will go through for Capitec.

Capitec Engineers will also be on standby if something goes wrong. If you have any questions or concerns, please contact [email protected] or your account manager. Start time Sep 18, 01:00 SAST Estimated duration 1 hour Components affected Third-party Platforms - Capitec Pay

[Bano de Brazil] Apparent incident with payment processing in Brazil
Started 15 Sep 2024 02:09:31 (8 months ago), still ongoing
Minor Incident
Investigating
Brazil - Payment Processors

We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

Vpay Apparent incident with payment processing in Bolivia.
Started 3 Sep 2024 21:16:25 (8 months ago), still ongoing
Critical Incident
Identified
Bolivia - Payment Processors

The issue has been identified and a fix is being implemented.

[Banorte]Apparent incident with payment processing in Mexico
Started 25 Aug 2024 02:58:13 (9 months ago), still ongoing
Minor Incident
Investigating
Mexico - Payment Processors

We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

[Banorte]Apparent incident with payment processing in Mexico
Started 31 Jul 2024 12:52:05 (9 months ago), still ongoing
Major Incident
Investigating
Mexico - Payment Processors

We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

Recently Resolved Incidents

BANCO PICHINCHA C.A. incident with payment processing in Ecuador
Started 12 May 2025 07:49:34 (3 hours ago), resolved 12 May 2025 08:10:22 (3 hours ago)
Minor Incident
Resolved
Ecuador - Payment Processors

We are currently investigating this issue.

BANCO MULTIPLE BHD, S. A. incident with payment processing in Dominican Republic
Started 11 May 2025 07:30:32 (1 day ago), resolved 11 May 2025 07:47:04 (1 day ago)
Minor Incident
Resolved
Dominican Republic - Payment Processors

We are currently investigating this issue.

BBVA BANCOMER S.A incident with payment processing in Mexico
Started 11 May 2025 04:34:21 (1 day ago), resolved 11 May 2025 04:44:45 (1 day ago)
Minor Incident
Resolved
Mexico - Payment Processors

We are currently investigating this issue.

[Issuer Impacted: CREDICENTRO SAECA] Apparent incident with payment processing in Paraguay
Started 10 May 2025 20:27:08 (2 days ago), resolved 10 May 2025 21:43:48 (2 days ago)
Minor Incident
Resolved
Paraguay - Payment Processors

We have identified some processing issues with CREDICENTRO SAECA in Paraguay. We have contacted the processor and we will provide an update as soon as it becomes available.

[Airtel] Apparent incident with payment processing in Kenya
Started 10 May 2025 09:45:46 (2 days ago), resolved 10 May 2025 09:56:08 (2 days ago)
Minor Incident
Resolved
Kenya - Payment Processors

We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Issuer Impacted: Sterling Bank Plc Apparent incident with payment processing in Nigeria
Started 9 May 2025 19:49:28 (3 days ago), resolved 9 May 2025 20:24:49 (3 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Sterling Bank Plc in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Fawry] Apparent incident with payment processing in Egypt
Started 9 May 2025 11:26:56 (3 days ago), resolved 9 May 2025 12:24:00 (3 days ago)
Major Incident
Resolved
Egypt - Payment Processors

We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

[Airtel] Apparent incident with payment processing in Kenya
Started 4 May 2025 08:21:49 (8 days ago), resolved 9 May 2025 11:09:26 (3 days ago)
Minor Incident
Resolved
Kenya - Payment Processors

We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.

Intermittencies detected in Payins services.
Started 9 May 2025 08:14:35 (3 days ago), resolved 9 May 2025 08:15:36 (3 days ago)
Major Incident
Resolved
dLocal API

We are currently investigating this issue.

[BANCO PICHINCHA C.A.] Apparent incident with payment processing in Ecuador.
Started 9 May 2025 07:14:44 (3 days ago), resolved 9 May 2025 08:03:18 (3 days ago)
Minor Incident
Resolved
Ecuador - Payment Processors

We have identified some processing issues with BANCO PICHINCHA C.A. in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.

[Simpaisa] Apparent incident with payment processing in Pakistan
Started 8 May 2025 10:00:00 (4 days ago), resolved 8 May 2025 10:28:14 (4 days ago)
Minor Incident
Resolved
Pakistan - Payment Processors

We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

MEEZA and NATIONAL BANK OF EGYPT incident with payment processing in Egypt
Started 8 May 2025 09:36:35 (4 days ago), resolved 8 May 2025 09:55:35 (4 days ago)
Minor Incident
Resolved
Egypt - Payment Processors

We are currently investigating this issue.

Rep. Dominicana | Azul
Started 8 May 2025 01:25:26 (4 days ago), resolved 8 May 2025 03:28:35 (4 days ago)
Minor Incident
Resolved
Dominican Republic - Payment Processors

We are currently investigating this issue.

[Firstdata] Apparent incident with payment processing in Brazil
Started 8 May 2025 00:48:03 (4 days ago), resolved 8 May 2025 03:21:57 (4 days ago)
Major Incident
Resolved
Brazil - Payment Processors

We have identified some processing issues with Firstdata in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

[Pago Efectivo] Apparent incident with payment processing in Peru
Started 7 May 2025 14:06:35 (5 days ago), resolved 7 May 2025 15:15:05 (5 days ago)
Incident without Impact
Resolved
Perú - Payment Processors

We have identified some processing issues with Pago Efectivo in PERU. We have contacted the processor and we will provide an update as soon as it becomes available. There is no approved transactions at the moment.

[PSE] Apparent incident with payment processing in Colombia
Started 7 May 2025 14:25:27 (5 days ago), resolved 7 May 2025 14:52:23 (5 days ago)
Major Incident
Resolved
Colombia - Payment Processors

We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Cardnet] Apparent incident with payment processing in Domincian Republic.
Started 7 May 2025 09:52:11 (5 days ago), resolved 7 May 2025 12:20:57 (5 days ago)
Minor Incident
Resolved
Dominican Republic - Payment Processors

We have identified some processing issues with CARDNET in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.

[ Sipay ] Apparent incident with payment processing in Turkey
Started 7 May 2025 10:06:52 (5 days ago), resolved 7 May 2025 11:57:07 (5 days ago)
Minor Incident
Resolved
Turkey - Payment Processors

We have identified some processing issues with SIPAY in TURKEY. We have contacted the processor and we will provide an update as soon as it becomes available.

[Fawry] Apparent incident with payment processing in Egypt
Started 7 May 2025 00:17:32 (5 days ago), resolved 7 May 2025 10:00:54 (5 days ago)
Minor Incident
Resolved
Egypt - Payment Processors

We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

[Fawry] Apparent incident with payment processing in Egypt
Started 6 May 2025 02:56:01 (6 days ago), resolved 6 May 2025 06:15:50 (6 days ago)
Minor Incident
Resolved
Egypt - Payment Processors

We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

[Issuer Impacted: Micro Finance Bank] Apparent incident with payment processing in Nigeria
Started 6 May 2025 03:56:18 (6 days ago), resolved 6 May 2025 05:01:49 (6 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Micro Finance Bank in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Fawry] Apparent incident with payment processing in Egypt
Started 5 May 2025 23:46:04 (6 days ago), resolved 6 May 2025 00:48:12 (6 days ago)
Major Incident
Resolved
Egypt - Payment Processors

We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

dLocal Outage Survival Guide

A step-by-step guide to help you survive a dLocal outage
NaN%

    dLocal Components

    Mon 5
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    now

    dLocal LATAM Payments processing partners

    Mon 5
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    Wed 7
    Thu 8
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    Sat 10
    Sun 11
    now
    Argentina - Payment Processors
    Mon 5
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    Wed 7
    Thu 8
    Fri 9
    Sat 10
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    now
    Bolivia - Payment Processors
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Vpay Apparent incident with payment processing in Bolivia.
    Started 3 Sep 2024 21:16:25 (8 months ago), still ongoing
    Critical Incident
    Identified
    Bolivia - Payment Processors

    The issue has been identified and a fix is being implemented.

    Brazil - Payment Processors
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    [Bano de Brazil] Apparent incident with payment processing in Brazil
    Started 15 Sep 2024 02:09:31 (8 months ago), still ongoing
    Minor Incident
    Investigating
    Brazil - Payment Processors

    We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Firstdata] Apparent incident with payment processing in Brazil
    Started 8 May 2025 00:48:03 (4 days ago), resolved 8 May 2025 03:21:57 (4 days ago)
    Major Incident
    Resolved
    Brazil - Payment Processors

    We have identified some processing issues with Firstdata in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

    Chile - Payment Processors
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Colombia - Payment Processors
    Mon 5
    Tue 6
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    Sat 10
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    now
    [PSE] Apparent incident with payment processing in Colombia
    Started 7 May 2025 14:25:27 (5 days ago), resolved 7 May 2025 14:52:23 (5 days ago)
    Major Incident
    Resolved
    Colombia - Payment Processors

    We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Ecuador - Payment Processors
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    [Place to Pay (P2P)] Apparent incident with payment processing in Ecuador.
    Started 17 Sep 2024 18:55:41 (8 months ago), still ongoing
    Critical Incident
    Identified
    Ecuador - Payment Processors

    There is a possible processor downtime for Diners, as well as Visa and Master, already under review by the processor pending notification.

    [BANCO PICHINCHA C.A.] Apparent incident with payment processing in Ecuador.
    Started 9 May 2025 07:14:44 (3 days ago), resolved 9 May 2025 08:03:18 (3 days ago)
    Minor Incident
    Resolved
    Ecuador - Payment Processors

    We have identified some processing issues with BANCO PICHINCHA C.A. in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.

    BANCO PICHINCHA C.A. incident with payment processing in Ecuador
    Started 12 May 2025 07:49:34 (3 hours ago), resolved 12 May 2025 08:10:22 (3 hours ago)
    Minor Incident
    Resolved
    Ecuador - Payment Processors

    We are currently investigating this issue.

    Mexico - Payment Processors
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    [Banorte]Apparent incident with payment processing in Mexico
    Started 31 Jul 2024 12:52:05 (9 months ago), still ongoing
    Major Incident
    Investigating
    Mexico - Payment Processors

    We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Banorte]Apparent incident with payment processing in Mexico
    Started 25 Aug 2024 02:58:13 (9 months ago), still ongoing
    Minor Incident
    Investigating
    Mexico - Payment Processors

    We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    [STP] Apparent incident with payment processing in Mexico for Spei Payment method
    Started 10 Mar 2025 12:00:05 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Mexico - Payment Processors

    We are currently investigating this issue.

    BBVA BANCOMER S.A incident with payment processing in Mexico
    Started 11 May 2025 04:34:21 (1 day ago), resolved 11 May 2025 04:44:45 (1 day ago)
    Minor Incident
    Resolved
    Mexico - Payment Processors

    We are currently investigating this issue.

    Paraguay - Payment Processors
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    [Issuer Impacted: CREDICENTRO SAECA] Apparent incident with payment processing in Paraguay
    Started 10 May 2025 20:27:08 (2 days ago), resolved 10 May 2025 21:43:48 (2 days ago)
    Minor Incident
    Resolved
    Paraguay - Payment Processors

    We have identified some processing issues with CREDICENTRO SAECA in Paraguay. We have contacted the processor and we will provide an update as soon as it becomes available.

    Perú - Payment Processors
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    [Pago Efectivo] Apparent incident with payment processing in Peru
    Started 7 May 2025 14:06:35 (5 days ago), resolved 7 May 2025 15:15:05 (5 days ago)
    Incident without Impact
    Resolved
    Perú - Payment Processors

    We have identified some processing issues with Pago Efectivo in PERU. We have contacted the processor and we will provide an update as soon as it becomes available. There is no approved transactions at the moment.

    [Izipay] Apparent incident with payment processing in Peru
    Started 11 May 2025 12:26:23 (22 hours ago), still ongoing
    Minor Incident
    Investigating
    Perú - Payment Processors

    We have identified some processing issues with IZIPAY in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.

    Uruguay - Payment Processors
    Mon 5
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    dLocal CA Payments processing partners

    Mon 5
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    Costa Rica - Payment Processors
    Mon 5
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    Wed 7
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    now
    Dominican Republic - Payment Processors
    Mon 5
    Tue 6
    Wed 7
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    Fri 9
    Sat 10
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    now
    [Cardnet] Apparent incident with payment processing in Domincian Republic.
    Started 7 May 2025 09:52:11 (5 days ago), resolved 7 May 2025 12:20:57 (5 days ago)
    Minor Incident
    Resolved
    Dominican Republic - Payment Processors

    We have identified some processing issues with CARDNET in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.

    Rep. Dominicana | Azul
    Started 8 May 2025 01:25:26 (4 days ago), resolved 8 May 2025 03:28:35 (4 days ago)
    Minor Incident
    Resolved
    Dominican Republic - Payment Processors

    We are currently investigating this issue.

    BANCO MULTIPLE BHD, S. A. incident with payment processing in Dominican Republic
    Started 11 May 2025 07:30:32 (1 day ago), resolved 11 May 2025 07:47:04 (1 day ago)
    Minor Incident
    Resolved
    Dominican Republic - Payment Processors

    We are currently investigating this issue.

    El Salvador - Payment Processors
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    Guatemala - Payment Processors
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    Sun 11
    now
    [BAC Credomatic International ] Apparent incident with payment processing in Guatemala
    Started 19 Feb 2025 10:31:27 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Guatemala - Payment Processors

    We have identified some processing issues with BAC CREDOMATIC INTERNATIONAL in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Honduras - Payment Processors
    Mon 5
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    Nicaragua - Payment Processors
    Mon 5
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    Panama - Payment Processors
    Mon 5
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    now

    dLocal EMEA Payment processing partners

    Mon 5
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    now
    Egypt - Payment Processors
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
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    now
    [Fawry] Apparent incident with payment processing in Egypt
    Started 5 May 2025 23:46:04 (6 days ago), resolved 6 May 2025 00:48:12 (6 days ago)
    Major Incident
    Resolved
    Egypt - Payment Processors

    We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Fawry] Apparent incident with payment processing in Egypt
    Started 6 May 2025 02:56:01 (6 days ago), resolved 6 May 2025 06:15:50 (6 days ago)
    Minor Incident
    Resolved
    Egypt - Payment Processors

    We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Fawry] Apparent incident with payment processing in Egypt
    Started 7 May 2025 00:17:32 (5 days ago), resolved 7 May 2025 10:00:54 (5 days ago)
    Minor Incident
    Resolved
    Egypt - Payment Processors

    We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

    MEEZA and NATIONAL BANK OF EGYPT incident with payment processing in Egypt
    Started 8 May 2025 09:36:35 (4 days ago), resolved 8 May 2025 09:55:35 (4 days ago)
    Minor Incident
    Resolved
    Egypt - Payment Processors

    We are currently investigating this issue.

    [Fawry] Apparent incident with payment processing in Egypt
    Started 9 May 2025 11:26:56 (3 days ago), resolved 9 May 2025 12:24:00 (3 days ago)
    Major Incident
    Resolved
    Egypt - Payment Processors

    We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

    Eswatini - Payment Processors
    Mon 5
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    now
    Ghana - Payment Processors
    Mon 5
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    now
    Jordan - Payment Processors
    Mon 5
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    now
    Kenya - Payment Processors
    Mon 5
    Tue 6
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    Fri 9
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    now
    [Airtel] Apparent incident with payment processing in Kenya
    Started 4 May 2025 08:21:49 (8 days ago), resolved 9 May 2025 11:09:26 (3 days ago)
    Minor Incident
    Resolved
    Kenya - Payment Processors

    We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Airtel] Apparent incident with payment processing in Kenya
    Started 10 May 2025 09:45:46 (2 days ago), resolved 10 May 2025 09:56:08 (2 days ago)
    Minor Incident
    Resolved
    Kenya - Payment Processors

    We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Madagsacar - Payment Processors
    Mon 5
    Tue 6
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    now
    Morocco - Payment Processors
    Mon 5
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    now
    Nigeria - Payment Processors
    Mon 5
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    now
    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 23 Oct 2024 09:54:00 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Budpay] Apparent incident with payment processing in Nigeria
    Started 9 Oct 2024 10:11:53 (7 months ago), still ongoing
    Major Incident
    Investigating
    Nigeria - Payment Processors

    We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [SAFE HAVEN MICROFINANCE BANK LIMITED] Apparent incident with payment processing in Nigeria
    Started 25 Mar 2025 04:28:54 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Nigeria - Payment Processors

    We have identified some processing issues with SAFE HAVEN MICROFINANCE BANK LIMITED in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Issuer Impacted: Micro Finance Bank] Apparent incident with payment processing in Nigeria
    Started 6 May 2025 03:56:18 (6 days ago), resolved 6 May 2025 05:01:49 (6 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Micro Finance Bank in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Issuer Impacted: Sterling Bank Plc Apparent incident with payment processing in Nigeria
    Started 9 May 2025 19:49:28 (3 days ago), resolved 9 May 2025 20:24:49 (3 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Sterling Bank Plc in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    Oman - Payment Processors
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
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    Rwanda - Payment Processors
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    Saudi Arabia - Payment Processors
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    Senegal - Payment Processors
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    South Africa - Payment Processors
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    Peach Payments - Planned Downtime - Capitec
    Started 16 Sep 2024 14:25:46 (8 months ago), still ongoing
    Incident without Impact
    Investigating
    South Africa - Payment Processors

    Planned Downtime - Capitec Upcoming scheduled maintenance notice Capitec Team will be doing changes on their production environment on 18.09.2024.

    The estimated downtime is 40 minutes and no transaction will go through for Capitec.

    Capitec Engineers will also be on standby if something goes wrong. If you have any questions or concerns, please contact [email protected] or your account manager. Start time Sep 18, 01:00 SAST Estimated duration 1 hour Components affected Third-party Platforms - Capitec Pay

    Turkey - Payment Processors
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    [ Sipay ] Apparent incident with payment processing in Turkey
    Started 7 May 2025 10:06:52 (5 days ago), resolved 7 May 2025 11:57:07 (5 days ago)
    Minor Incident
    Resolved
    Turkey - Payment Processors

    We have identified some processing issues with SIPAY in TURKEY. We have contacted the processor and we will provide an update as soon as it becomes available.

    Tanzania - Payment Processors
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    Zambia - Payment Processors
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    dLocal APAC Payment processing partners

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    China - Payment Processors
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    India - Payment Processors
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    Indonesia - Payment Processors
    Mon 5
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    Japan - Payment Processors
    Mon 5
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    Malaysia - Payment Processors
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    Saudi Arabia - Payment Processors
    Mon 5
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    Pakistan - Payment Processors
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    [Simpaisa] Apparent incident with payment processing in Pakistan
    Started 31 Mar 2025 07:25:53 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Pakistan - Payment Processors

    We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Simpaisa] Apparent incident with payment processing in Pakistan
    Started 8 May 2025 10:00:00 (4 days ago), resolved 8 May 2025 10:28:14 (4 days ago)
    Minor Incident
    Resolved
    Pakistan - Payment Processors

    We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

    Philippines - Payment Processors
    Mon 5
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    Thailand - Payment Processors
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    Vietnam - Payment Processors
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    dLocal

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    dLocal API
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    Intermittencies detected in Payins services.
    Started 9 May 2025 08:14:35 (3 days ago), resolved 9 May 2025 08:15:36 (3 days ago)
    Major Incident
    Resolved
    dLocal API

    We are currently investigating this issue.

    dLocal Merchant Dashboard
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    dLocal website
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    Redirect Payments
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    dLocal Sandbox

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    Sandbox - dLocal Merchant Dashboard
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    Sandbox - dLocal API
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    dLocal Payment processors in Saudi Arabia

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    dLocal Twilio SMS, Latin America

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    dLocal Twilio SMS

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    dLocal Twilio PHONE NUMBERS

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    APAC
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