dLocal status is Partially Degraded Service

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dLocal LATAM Payments processing partners

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Argentina - Payment Processors
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Bolivia - Payment Processors
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Brazil - Payment Processors
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Colombia - Payment Processors
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Ecuador - Payment Processors
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Mexico - Payment Processors
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[BAC Credomatic International ] Apparent incident with payment processing in Guatemala
Started 19 Feb 2025 10:31:27 (1 day ago), still ongoing
Minor Incident
Investigating
Guatemala - Payment Processors

We have identified some processing issues with BAC CREDOMATIC INTERNATIONAL in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 23 Oct 2024 09:54:00 (4 months ago), still ongoing
Minor Incident
Investigating
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Budpay] Apparent incident with payment processing in Nigeria
Started 9 Oct 2024 10:11:53 (4 months ago), still ongoing
Major Incident
Investigating
Nigeria - Payment Processors

We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Place to Pay (P2P)] Apparent incident with payment processing in Ecuador.
Started 17 Sep 2024 18:55:41 (5 months ago), still ongoing
Critical Incident
Identified
Ecuador - Payment Processors

There is a possible processor downtime for Diners, as well as Visa and Master, already under review by the processor pending notification.

Peach Payments - Planned Downtime - Capitec
Started 16 Sep 2024 14:25:46 (5 months ago), still ongoing
Incident without Impact
Investigating
South Africa - Payment Processors

Planned Downtime - Capitec Upcoming scheduled maintenance notice Capitec Team will be doing changes on their production environment on 18.09.2024.

The estimated downtime is 40 minutes and no transaction will go through for Capitec.

Capitec Engineers will also be on standby if something goes wrong. If you have any questions or concerns, please contact [email protected] or your account manager. Start time Sep 18, 01:00 SAST Estimated duration 1 hour Components affected Third-party Platforms - Capitec Pay

[Bano de Brazil] Apparent incident with payment processing in Brazil
Started 15 Sep 2024 02:09:31 (5 months ago), still ongoing
Minor Incident
Investigating
Brazil - Payment Processors

We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

Vpay Apparent incident with payment processing in Bolivia.
Started 3 Sep 2024 21:16:25 (6 months ago), still ongoing
Critical Incident
Identified
Bolivia - Payment Processors

The issue has been identified and a fix is being implemented.

[Banorte]Apparent incident with payment processing in Mexico
Started 25 Aug 2024 02:58:13 (6 months ago), still ongoing
Minor Incident
Investigating
Mexico - Payment Processors

We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

[Banorte]Apparent incident with payment processing in Mexico
Started 31 Jul 2024 12:52:05 (7 months ago), still ongoing
Major Incident
Investigating
Mexico - Payment Processors

We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

Recently Resolved Incidents

[Interswitch] Apparent incident with payment processing in Nigeria
Started 20 Feb 2025 11:31:28 (11 hours ago), resolved 20 Feb 2025 11:38:55 (10 hours ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Flutterwave] Apparent incident with payment processing in Nigeria
Started 20 Feb 2025 02:12:58 (20 hours ago), resolved 20 Feb 2025 05:41:51 (16 hours ago)
Major Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Flutterwave in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

]Apparent incident with payment processing in Mexico
Started 19 Feb 2025 10:24:12 (1 day ago), resolved 19 Feb 2025 20:12:30 (1 day ago)
Minor Incident
Resolved
Mexico - Payment Processors

We have identified some processing issues in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 19 Feb 2025 10:08:08 (1 day ago), resolved 19 Feb 2025 10:40:20 (1 day ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Banco Comercio CVU] Apparent incident with payment processing in Argentina
Started 19 Feb 2025 09:00:37 (2 days ago), resolved 19 Feb 2025 09:44:46 (2 days ago)
Minor Incident
Resolved
Argentina - Payment Processors

We have identified some processing issues with Banco Comercio CVU in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.

Stitch degraded performance.
Started 18 Feb 2025 11:33:13 (2 days ago), resolved 18 Feb 2025 16:30:35 (2 days ago)
Incident without Impact
Resolved
South Africa - Payment Processors

Stitch is currently experiencing degraded performance. Some users may experience slow response times or intermittent errors when making requests. They are actively working to resolve this.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 18 Feb 2025 09:03:34 (3 days ago), resolved 18 Feb 2025 12:19:48 (2 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Flutterwave] Apparent incident with payment processing in Nigeria
Started 18 Feb 2025 08:52:55 (3 days ago), resolved 18 Feb 2025 09:02:25 (3 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Flutterwave in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 17 Feb 2025 11:01:20 (3 days ago), resolved 17 Feb 2025 13:50:13 (3 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Simpaisa] Apparent incident with payment processing in Pakistan
Started 17 Feb 2025 04:04:22 (4 days ago), resolved 17 Feb 2025 05:57:57 (4 days ago)
Minor Incident
Resolved
Pakistan - Payment Processors

We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

[Credibanco] Apparent incident with payment processing in Colombia
Started 17 Feb 2025 03:15:30 (4 days ago), resolved 17 Feb 2025 03:56:17 (4 days ago)
Minor Incident
Resolved
Colombia - Payment Processors

We have identified some processing issues with CREDIBANCO in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 17 Feb 2025 01:12:13 (4 days ago), resolved 17 Feb 2025 03:34:18 (4 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Simpaisa] Apparent incident with payment processing in Pakistan
Started 16 Feb 2025 05:14:58 (5 days ago), resolved 16 Feb 2025 05:58:33 (5 days ago)
Minor Incident
Resolved
Pakistan - Payment Processors

We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

[Simpaisa] Apparent incident with payment processing in Pakistan for Jazzcash Payment method
Started 15 Feb 2025 08:13:54 (6 days ago), resolved 15 Feb 2025 13:20:04 (5 days ago)
Minor Incident
Resolved
Pakistan - Payment Processors

We have identified transactions getting impacted with error ( Invalid transaction status or retry operation not allowed, please create a new one). Simpaisa is already working on it.

[Peach NedBank /XB] Apparent incident with payment processing in South Africa
Started 15 Feb 2025 08:44:59 (6 days ago), resolved 15 Feb 2025 12:05:04 (5 days ago)
Major Incident
Resolved
South Africa - Payment Processors

We have identified some processing issues with PEACH NEDBANK/XB in SOUTH AFRICA. We have contacted the processor and we will provide an update as soon as it becomes available.

[ Sipay ] Apparent incident with payment processing in Turkey
Started 15 Feb 2025 09:44:37 (6 days ago), resolved 15 Feb 2025 12:03:59 (5 days ago)
Major Incident
Resolved
Turkey - Payment Processors

We have identified some processing issues with SIPAY in TURKEY. We have contacted the processor and we will provide an update as soon as it becomes available.

[2C2P] Apparent incident with payment processing in Thailand
Started 15 Feb 2025 02:13:13 (6 days ago), resolved 15 Feb 2025 02:22:41 (6 days ago)
Minor Incident
Resolved
Thailand - Payment Processors

We have identified some processing issues with 2C2P in THAILAND. We have contacted the processor and we will provide an update as soon as it becomes available.

[PSE] Apparent incident with payment processing in Colombia
Started 14 Feb 2025 20:03:40 (6 days ago), resolved 14 Feb 2025 20:43:12 (6 days ago)
Major Incident
Resolved
Colombia - Payment Processors

We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Simpaisa] Apparent incident with payment processing in Pakistan for Jazzcash Payment method
Started 14 Feb 2025 11:48:32 (6 days ago), resolved 14 Feb 2025 11:54:45 (6 days ago)
Major Incident
Resolved
Pakistan - Payment Processors

We have identified some processing issues with Jazzcash payment method in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

[PagueloFacil] Apparent incident with payment processing in Panama
Started 13 Feb 2025 20:23:46 (7 days ago), resolved 14 Feb 2025 02:17:18 (7 days ago)
Critical Incident
Resolved
Panama - Payment Processors

We have identified some processing issues with PAGUELOFACIL in PANAMA. We have contacted the processor and we will provide an update as soon as it becomes available.

[MOVII] Apparent incident with payment processing in Colombia
Started 14 Feb 2025 00:59:38 (7 days ago), resolved 14 Feb 2025 01:28:40 (7 days ago)
Minor Incident
Resolved
Colombia - Payment Processors

We have identified some processing issues with MOVII in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

dLocal Outage Survival Guide

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    dLocal Components

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    now

    dLocal LATAM Payments processing partners

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    Argentina - Payment Processors
    Thu 13
    Fri 14
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    [Banco Comercio CVU] Apparent incident with payment processing in Argentina
    Started 19 Feb 2025 09:00:37 (2 days ago), resolved 19 Feb 2025 09:44:46 (2 days ago)
    Minor Incident
    Resolved
    Argentina - Payment Processors

    We have identified some processing issues with Banco Comercio CVU in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Bolivia - Payment Processors
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    Vpay Apparent incident with payment processing in Bolivia.
    Started 3 Sep 2024 21:16:25 (6 months ago), still ongoing
    Critical Incident
    Identified
    Bolivia - Payment Processors

    The issue has been identified and a fix is being implemented.

    Brazil - Payment Processors
    Thu 13
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    now
    [Bano de Brazil] Apparent incident with payment processing in Brazil
    Started 15 Sep 2024 02:09:31 (5 months ago), still ongoing
    Minor Incident
    Investigating
    Brazil - Payment Processors

    We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

    Chile - Payment Processors
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    Colombia - Payment Processors
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    [PSE] Apparent incident with payment processing in Colombia
    Started 14 Feb 2025 20:03:40 (6 days ago), resolved 14 Feb 2025 20:43:12 (6 days ago)
    Major Incident
    Resolved
    Colombia - Payment Processors

    We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [MOVII] Apparent incident with payment processing in Colombia
    Started 14 Feb 2025 00:59:38 (7 days ago), resolved 14 Feb 2025 01:28:40 (7 days ago)
    Minor Incident
    Resolved
    Colombia - Payment Processors

    We have identified some processing issues with MOVII in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Credibanco] Apparent incident with payment processing in Colombia
    Started 17 Feb 2025 03:15:30 (4 days ago), resolved 17 Feb 2025 03:56:17 (4 days ago)
    Minor Incident
    Resolved
    Colombia - Payment Processors

    We have identified some processing issues with CREDIBANCO in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Ecuador - Payment Processors
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    now
    [Place to Pay (P2P)] Apparent incident with payment processing in Ecuador.
    Started 17 Sep 2024 18:55:41 (5 months ago), still ongoing
    Critical Incident
    Identified
    Ecuador - Payment Processors

    There is a possible processor downtime for Diners, as well as Visa and Master, already under review by the processor pending notification.

    Mexico - Payment Processors
    Thu 13
    Fri 14
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    now
    [Banorte]Apparent incident with payment processing in Mexico
    Started 31 Jul 2024 12:52:05 (7 months ago), still ongoing
    Major Incident
    Investigating
    Mexico - Payment Processors

    We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Banorte]Apparent incident with payment processing in Mexico
    Started 25 Aug 2024 02:58:13 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Mexico - Payment Processors

    We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    ]Apparent incident with payment processing in Mexico
    Started 19 Feb 2025 10:24:12 (1 day ago), resolved 19 Feb 2025 20:12:30 (1 day ago)
    Minor Incident
    Resolved
    Mexico - Payment Processors

    We have identified some processing issues in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    Paraguay - Payment Processors
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    Perú - Payment Processors
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    Uruguay - Payment Processors
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    dLocal CA Payments processing partners

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    Costa Rica - Payment Processors
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    Dominican Republic - Payment Processors
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    El Salvador - Payment Processors
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    Guatemala - Payment Processors
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    [BAC Credomatic International ] Apparent incident with payment processing in Guatemala
    Started 19 Feb 2025 10:31:27 (1 day ago), still ongoing
    Minor Incident
    Investigating
    Guatemala - Payment Processors

    We have identified some processing issues with BAC CREDOMATIC INTERNATIONAL in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Honduras - Payment Processors
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    Nicaragua - Payment Processors
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    Panama - Payment Processors
    Thu 13
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    now
    [PagueloFacil] Apparent incident with payment processing in Panama
    Started 13 Feb 2025 20:23:46 (7 days ago), resolved 14 Feb 2025 02:17:18 (7 days ago)
    Critical Incident
    Resolved
    Panama - Payment Processors

    We have identified some processing issues with PAGUELOFACIL in PANAMA. We have contacted the processor and we will provide an update as soon as it becomes available.

    dLocal APAC & EMEA Payment processing partners

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    China - Payment Processors
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    Egypt - Payment Processors
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    Eswatini - Payment Processors
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    Ghana - Payment Processors
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    India - Payment Processors
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    Indonesia - Payment Processors
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    Japan - Payment Processors
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    Jordan - Payment Processors
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    Kenya - Payment Processors
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    Madagsacar - Payment Processors
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    Malaysia - Payment Processors
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    Morocco - Payment Processors
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    Nigeria - Payment Processors
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    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 23 Oct 2024 09:54:00 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Budpay] Apparent incident with payment processing in Nigeria
    Started 9 Oct 2024 10:11:53 (4 months ago), still ongoing
    Major Incident
    Investigating
    Nigeria - Payment Processors

    We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 17 Feb 2025 01:12:13 (4 days ago), resolved 17 Feb 2025 03:34:18 (4 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 17 Feb 2025 11:01:20 (3 days ago), resolved 17 Feb 2025 13:50:13 (3 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Flutterwave] Apparent incident with payment processing in Nigeria
    Started 18 Feb 2025 08:52:55 (3 days ago), resolved 18 Feb 2025 09:02:25 (3 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Flutterwave in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 18 Feb 2025 09:03:34 (3 days ago), resolved 18 Feb 2025 12:19:48 (2 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 19 Feb 2025 10:08:08 (1 day ago), resolved 19 Feb 2025 10:40:20 (1 day ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Flutterwave] Apparent incident with payment processing in Nigeria
    Started 20 Feb 2025 02:12:58 (20 hours ago), resolved 20 Feb 2025 05:41:51 (16 hours ago)
    Major Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Flutterwave in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 20 Feb 2025 11:31:28 (11 hours ago), resolved 20 Feb 2025 11:38:55 (10 hours ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    Pakistan - Payment Processors
    Thu 13
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    now
    [Simpaisa] Apparent incident with payment processing in Pakistan for Jazzcash Payment method
    Started 14 Feb 2025 11:48:32 (6 days ago), resolved 14 Feb 2025 11:54:45 (6 days ago)
    Major Incident
    Resolved
    Pakistan - Payment Processors

    We have identified some processing issues with Jazzcash payment method in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Simpaisa] Apparent incident with payment processing in Pakistan for Jazzcash Payment method
    Started 15 Feb 2025 08:13:54 (6 days ago), resolved 15 Feb 2025 13:20:04 (5 days ago)
    Minor Incident
    Resolved
    Pakistan - Payment Processors

    We have identified transactions getting impacted with error ( Invalid transaction status or retry operation not allowed, please create a new one). Simpaisa is already working on it.

    [Simpaisa] Apparent incident with payment processing in Pakistan
    Started 16 Feb 2025 05:14:58 (5 days ago), resolved 16 Feb 2025 05:58:33 (5 days ago)
    Minor Incident
    Resolved
    Pakistan - Payment Processors

    We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Simpaisa] Apparent incident with payment processing in Pakistan
    Started 17 Feb 2025 04:04:22 (4 days ago), resolved 17 Feb 2025 05:57:57 (4 days ago)
    Minor Incident
    Resolved
    Pakistan - Payment Processors

    We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

    Philippines - Payment Processors
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    Rwanda - Payment Processors
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    Saudi Arabia - Payment Processors
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    Senegal - Payment Processors
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    South Africa - Payment Processors
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    now
    Peach Payments - Planned Downtime - Capitec
    Started 16 Sep 2024 14:25:46 (5 months ago), still ongoing
    Incident without Impact
    Investigating
    South Africa - Payment Processors

    Planned Downtime - Capitec Upcoming scheduled maintenance notice Capitec Team will be doing changes on their production environment on 18.09.2024.

    The estimated downtime is 40 minutes and no transaction will go through for Capitec.

    Capitec Engineers will also be on standby if something goes wrong. If you have any questions or concerns, please contact [email protected] or your account manager. Start time Sep 18, 01:00 SAST Estimated duration 1 hour Components affected Third-party Platforms - Capitec Pay

    [Peach NedBank /XB] Apparent incident with payment processing in South Africa
    Started 15 Feb 2025 08:44:59 (6 days ago), resolved 15 Feb 2025 12:05:04 (5 days ago)
    Major Incident
    Resolved
    South Africa - Payment Processors

    We have identified some processing issues with PEACH NEDBANK/XB in SOUTH AFRICA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Stitch degraded performance.
    Started 18 Feb 2025 11:33:13 (2 days ago), resolved 18 Feb 2025 16:30:35 (2 days ago)
    Incident without Impact
    Resolved
    South Africa - Payment Processors

    Stitch is currently experiencing degraded performance. Some users may experience slow response times or intermittent errors when making requests. They are actively working to resolve this.

    Thailand - Payment Processors
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    [2C2P] Apparent incident with payment processing in Thailand
    Started 15 Feb 2025 02:13:13 (6 days ago), resolved 15 Feb 2025 02:22:41 (6 days ago)
    Minor Incident
    Resolved
    Thailand - Payment Processors

    We have identified some processing issues with 2C2P in THAILAND. We have contacted the processor and we will provide an update as soon as it becomes available.

    Turkey - Payment Processors
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    [ Sipay ] Apparent incident with payment processing in Turkey
    Started 15 Feb 2025 09:44:37 (6 days ago), resolved 15 Feb 2025 12:03:59 (5 days ago)
    Major Incident
    Resolved
    Turkey - Payment Processors

    We have identified some processing issues with SIPAY in TURKEY. We have contacted the processor and we will provide an update as soon as it becomes available.

    Tanzania - Payment Processors
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    Vietnam - Payment Processors
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    Zambia - Payment Processors
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    Oman - Payment Processors
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    dLocal

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    dLocal website
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    dLocal Twilio SMS, Latin America

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    dLocal Twilio SMS

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    dLocal Twilio PHONE NUMBERS

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    dLocal Sandbox

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    dLocal Payment processors in Saudi Arabia

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    Sandbox - dLocal Merchant Dashboard
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    Sandbox - dLocal API
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