dLocal status is Partially Degraded Service

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Bolivia - Payment Processors
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Brazil - Payment Processors
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Chile - Payment Processors
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Colombia - Payment Processors
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Ecuador - Payment Processors
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Mexico - Payment Processors
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dLocal CA Payments processing partners

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[Cardnet] Apparent incident with payment processing in Domincian Republic.
Started 1 Apr 2025 07:58:56 (6 hours ago), still ongoing
Minor Incident
Investigating
Dominican Republic - Payment Processors

We have identified some processing issues with CARDNET in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.

[Simpaisa] Apparent incident with payment processing in Pakistan
Started 31 Mar 2025 07:25:53 (1 day ago), still ongoing
Minor Incident
Investigating
Pakistan - Payment Processors

We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

[SAFE HAVEN MICROFINANCE BANK LIMITED] Apparent incident with payment processing in Nigeria
Started 25 Mar 2025 04:28:54 (7 days ago), still ongoing
Minor Incident
Investigating
Nigeria - Payment Processors

We have identified some processing issues with SAFE HAVEN MICROFINANCE BANK LIMITED in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[STP] Apparent incident with payment processing in Mexico for Spei Payment method
Started 10 Mar 2025 12:00:05 (22 days ago), still ongoing
Minor Incident
Investigating
Mexico - Payment Processors

We are currently investigating this issue.

[BAC Credomatic International ] Apparent incident with payment processing in Guatemala
Started 19 Feb 2025 10:31:27 (1 month ago), still ongoing
Minor Incident
Investigating
Guatemala - Payment Processors

We have identified some processing issues with BAC CREDOMATIC INTERNATIONAL in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 23 Oct 2024 09:54:00 (5 months ago), still ongoing
Minor Incident
Investigating
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[Budpay] Apparent incident with payment processing in Nigeria
Started 9 Oct 2024 10:11:53 (6 months ago), still ongoing
Major Incident
Investigating
Nigeria - Payment Processors

We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Place to Pay (P2P)] Apparent incident with payment processing in Ecuador.
Started 17 Sep 2024 18:55:41 (7 months ago), still ongoing
Critical Incident
Identified
Ecuador - Payment Processors

There is a possible processor downtime for Diners, as well as Visa and Master, already under review by the processor pending notification.

Peach Payments - Planned Downtime - Capitec
Started 16 Sep 2024 14:25:46 (7 months ago), still ongoing
Incident without Impact
Investigating
South Africa - Payment Processors

Planned Downtime - Capitec Upcoming scheduled maintenance notice Capitec Team will be doing changes on their production environment on 18.09.2024.

The estimated downtime is 40 minutes and no transaction will go through for Capitec.

Capitec Engineers will also be on standby if something goes wrong. If you have any questions or concerns, please contact [email protected] or your account manager. Start time Sep 18, 01:00 SAST Estimated duration 1 hour Components affected Third-party Platforms - Capitec Pay

[Bano de Brazil] Apparent incident with payment processing in Brazil
Started 15 Sep 2024 02:09:31 (7 months ago), still ongoing
Minor Incident
Investigating
Brazil - Payment Processors

We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

Vpay Apparent incident with payment processing in Bolivia.
Started 3 Sep 2024 21:16:25 (7 months ago), still ongoing
Critical Incident
Identified
Bolivia - Payment Processors

The issue has been identified and a fix is being implemented.

[Banorte]Apparent incident with payment processing in Mexico
Started 25 Aug 2024 02:58:13 (7 months ago), still ongoing
Minor Incident
Investigating
Mexico - Payment Processors

We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

[Banorte]Apparent incident with payment processing in Mexico
Started 31 Jul 2024 12:52:05 (8 months ago), still ongoing
Major Incident
Investigating
Mexico - Payment Processors

We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

Recently Resolved Incidents

[Banco estado] Apparent incident with payment processing in Chile
Started 1 Apr 2025 06:15:05 (8 hours ago), resolved 1 Apr 2025 07:13:08 (7 hours ago)
Minor Incident
Resolved
Chile - Payment Processors

We have identified some processing issues with Banco estado in CHILE with error System malfunction.. We have contacted the processor and we will provide an update as soon as it becomes available.

[PAYMOB_WALLET] Apparent incident with payment processing in Pakistan
Started 31 Mar 2025 10:17:42 (1 day ago), resolved 31 Mar 2025 13:33:38 (1 day ago)
Minor Incident
Resolved
Pakistan - Payment Processors

We have identified some processing issues with PAYMOB_WALLET in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

DC ECUADOR incident with payment processing in Ecuador
Started 31 Mar 2025 12:20:32 (1 day ago), resolved 31 Mar 2025 12:32:54 (1 day ago)
Minor Incident
Resolved
Ecuador - Payment Processors

We are currently investigating this issue.

NUBANK incident with payment processing in Brazil
Started 31 Mar 2025 07:13:25 (1 day ago), resolved 31 Mar 2025 07:34:30 (1 day ago)
Minor Incident
Resolved
Brazil - Payment Processors

We are currently investigating this issue.

[Simpaisa] Apparent incident with payment processing in Pakistan
Started 30 Mar 2025 12:12:58 (2 days ago), resolved 30 Mar 2025 13:05:55 (2 days ago)
Minor Incident
Resolved
Pakistan - Payment Processors

We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

[2C2P] Apparent incident with payment processing in Thailand
Started 28 Mar 2025 12:33:58 (4 days ago), resolved 28 Mar 2025 12:53:42 (4 days ago)
Major Incident
Resolved
Thailand - Payment Processors

We have identified some processing issues with 2C2P in THAILAND. We have contacted the processor and we will provide an update as soon as it becomes available.

[ Sipay ] Apparent incident with payment processing in Turkey
Started 28 Mar 2025 07:34:36 (4 days ago), resolved 28 Mar 2025 12:00:36 (4 days ago)
Major Incident
Resolved
Turkey - Payment Processors

We have identified some processing issues with SIPAY in TURKEY. We have contacted the processor and we will provide an update as soon as it becomes available.

[Nequi] Apparent incident with payment processing in Colombia
Started 28 Mar 2025 09:21:50 (4 days ago), resolved 28 Mar 2025 11:04:06 (4 days ago)
Major Incident
Resolved
Colombia - Payment Processors

We have identified some processing issues with NEQUI in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Egypt] Issuer National Bank of Egypt and Mezza is expiriencing issues with card payment processing
Started 27 Mar 2025 20:20:17 (5 days ago), resolved 28 Mar 2025 03:13:27 (4 days ago)
Minor Incident
Resolved
Egypt - Payment Processors

we have identified some processing issues with National Bank Egypt and Mezza.

[Interswitch] Apparent incident with payment processing in Nigeria
Started 27 Mar 2025 09:49:44 (5 days ago), resolved 27 Mar 2025 18:24:59 (5 days ago)
Major Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

[ Banco de Costa Rica] Apparent incident with payment processing in Costa Rica.
Started 27 Mar 2025 03:55:05 (5 days ago), resolved 27 Mar 2025 17:29:01 (5 days ago)
Minor Incident
Resolved
Costa Rica - Payment Processors

We have identified some processing issues with Banco de Costa Rica in COSTA RICA. We have contacted the processor and we will provide an update as soon as it becomes available.

[NATIONAL BANK OF EGYPT and Meeza] Apparent incident with payment processing in Egypt
Started 27 Mar 2025 10:21:32 (5 days ago), resolved 27 Mar 2025 12:49:14 (5 days ago)
Minor Incident
Resolved
Egypt - Payment Processors

We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

[Budpay] Apparent incident with payment processing in Nigeria
Started 27 Mar 2025 08:09:17 (5 days ago), resolved 27 Mar 2025 09:45:19 (5 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[Budpay] Apparent incident with payment processing in Nigeria
Started 26 Mar 2025 22:08:30 (6 days ago), resolved 27 Mar 2025 06:03:17 (5 days ago)
Minor Incident
Resolved
Nigeria - Payment Processors

We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

[PICPAY] Apparent incident with payment processing in Brazil
Started 26 Mar 2025 06:51:49 (6 days ago), resolved 26 Mar 2025 08:00:13 (6 days ago)
Major Incident
Resolved
Brazil - Payment Processors

We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.

[Egypt] Issuer National Bank of Egypt is expieriencing issues with card payment processing
Started 25 Mar 2025 15:42:19 (7 days ago), resolved 25 Mar 2025 17:04:53 (7 days ago)
Minor Incident
Resolved
Egypt - Payment Processors

We have identified some processing issues with National Bank of Egypt

dLocal Outage Survival Guide

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    dLocal Components

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    dLocal LATAM Payments processing partners

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    Argentina - Payment Processors
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    Bolivia - Payment Processors
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    Vpay Apparent incident with payment processing in Bolivia.
    Started 3 Sep 2024 21:16:25 (7 months ago), still ongoing
    Critical Incident
    Identified
    Bolivia - Payment Processors

    The issue has been identified and a fix is being implemented.

    Brazil - Payment Processors
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    now
    [Bano de Brazil] Apparent incident with payment processing in Brazil
    Started 15 Sep 2024 02:09:31 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Brazil - Payment Processors

    We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.

    [PICPAY] Apparent incident with payment processing in Brazil
    Started 26 Mar 2025 06:51:49 (6 days ago), resolved 26 Mar 2025 08:00:13 (6 days ago)
    Major Incident
    Resolved
    Brazil - Payment Processors

    We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.

    NUBANK incident with payment processing in Brazil
    Started 31 Mar 2025 07:13:25 (1 day ago), resolved 31 Mar 2025 07:34:30 (1 day ago)
    Minor Incident
    Resolved
    Brazil - Payment Processors

    We are currently investigating this issue.

    Chile - Payment Processors
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    now
    [Banco estado] Apparent incident with payment processing in Chile
    Started 1 Apr 2025 06:15:05 (8 hours ago), resolved 1 Apr 2025 07:13:08 (7 hours ago)
    Minor Incident
    Resolved
    Chile - Payment Processors

    We have identified some processing issues with Banco estado in CHILE with error System malfunction.. We have contacted the processor and we will provide an update as soon as it becomes available.

    Colombia - Payment Processors
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    Wed 26
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    now
    [Nequi] Apparent incident with payment processing in Colombia
    Started 28 Mar 2025 09:21:50 (4 days ago), resolved 28 Mar 2025 11:04:06 (4 days ago)
    Major Incident
    Resolved
    Colombia - Payment Processors

    We have identified some processing issues with NEQUI in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Ecuador - Payment Processors
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    [Place to Pay (P2P)] Apparent incident with payment processing in Ecuador.
    Started 17 Sep 2024 18:55:41 (7 months ago), still ongoing
    Critical Incident
    Identified
    Ecuador - Payment Processors

    There is a possible processor downtime for Diners, as well as Visa and Master, already under review by the processor pending notification.

    DC ECUADOR incident with payment processing in Ecuador
    Started 31 Mar 2025 12:20:32 (1 day ago), resolved 31 Mar 2025 12:32:54 (1 day ago)
    Minor Incident
    Resolved
    Ecuador - Payment Processors

    We are currently investigating this issue.

    Mexico - Payment Processors
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    now
    [Banorte]Apparent incident with payment processing in Mexico
    Started 31 Jul 2024 12:52:05 (8 months ago), still ongoing
    Major Incident
    Investigating
    Mexico - Payment Processors

    We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Banorte]Apparent incident with payment processing in Mexico
    Started 25 Aug 2024 02:58:13 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Mexico - Payment Processors

    We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

    [STP] Apparent incident with payment processing in Mexico for Spei Payment method
    Started 10 Mar 2025 12:00:05 (22 days ago), still ongoing
    Minor Incident
    Investigating
    Mexico - Payment Processors

    We are currently investigating this issue.

    Paraguay - Payment Processors
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    Perú - Payment Processors
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    Uruguay - Payment Processors
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    dLocal CA Payments processing partners

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    Costa Rica - Payment Processors
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    [ Banco de Costa Rica] Apparent incident with payment processing in Costa Rica.
    Started 27 Mar 2025 03:55:05 (5 days ago), resolved 27 Mar 2025 17:29:01 (5 days ago)
    Minor Incident
    Resolved
    Costa Rica - Payment Processors

    We have identified some processing issues with Banco de Costa Rica in COSTA RICA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Dominican Republic - Payment Processors
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    now
    [Cardnet] Apparent incident with payment processing in Domincian Republic.
    Started 1 Apr 2025 07:58:56 (6 hours ago), still ongoing
    Minor Incident
    Investigating
    Dominican Republic - Payment Processors

    We have identified some processing issues with CARDNET in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.

    El Salvador - Payment Processors
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    Guatemala - Payment Processors
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    [BAC Credomatic International ] Apparent incident with payment processing in Guatemala
    Started 19 Feb 2025 10:31:27 (1 month ago), still ongoing
    Minor Incident
    Investigating
    Guatemala - Payment Processors

    We have identified some processing issues with BAC CREDOMATIC INTERNATIONAL in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.

    Honduras - Payment Processors
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    Nicaragua - Payment Processors
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    Panama - Payment Processors
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    dLocal EMEA Payment processing partners

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    Egypt - Payment Processors
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    now
    [Egypt] Issuer National Bank of Egypt and Mezza is expiriencing issues with card payment processing
    Started 27 Mar 2025 20:20:17 (5 days ago), resolved 28 Mar 2025 03:13:27 (4 days ago)
    Minor Incident
    Resolved
    Egypt - Payment Processors

    we have identified some processing issues with National Bank Egypt and Mezza.

    [Egypt] Issuer National Bank of Egypt is expieriencing issues with card payment processing
    Started 25 Mar 2025 15:42:19 (7 days ago), resolved 25 Mar 2025 17:04:53 (7 days ago)
    Minor Incident
    Resolved
    Egypt - Payment Processors

    We have identified some processing issues with National Bank of Egypt

    [NATIONAL BANK OF EGYPT and Meeza] Apparent incident with payment processing in Egypt
    Started 27 Mar 2025 10:21:32 (5 days ago), resolved 27 Mar 2025 12:49:14 (5 days ago)
    Minor Incident
    Resolved
    Egypt - Payment Processors

    We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

    Eswatini - Payment Processors
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    Ghana - Payment Processors
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    Jordan - Payment Processors
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    Kenya - Payment Processors
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    Madagsacar - Payment Processors
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    Morocco - Payment Processors
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    Nigeria - Payment Processors
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    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 23 Oct 2024 09:54:00 (5 months ago), still ongoing
    Minor Incident
    Investigating
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Budpay] Apparent incident with payment processing in Nigeria
    Started 9 Oct 2024 10:11:53 (6 months ago), still ongoing
    Major Incident
    Investigating
    Nigeria - Payment Processors

    We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [SAFE HAVEN MICROFINANCE BANK LIMITED] Apparent incident with payment processing in Nigeria
    Started 25 Mar 2025 04:28:54 (7 days ago), still ongoing
    Minor Incident
    Investigating
    Nigeria - Payment Processors

    We have identified some processing issues with SAFE HAVEN MICROFINANCE BANK LIMITED in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Budpay] Apparent incident with payment processing in Nigeria
    Started 26 Mar 2025 22:08:30 (6 days ago), resolved 27 Mar 2025 06:03:17 (5 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Budpay] Apparent incident with payment processing in Nigeria
    Started 27 Mar 2025 08:09:17 (5 days ago), resolved 27 Mar 2025 09:45:19 (5 days ago)
    Minor Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Interswitch] Apparent incident with payment processing in Nigeria
    Started 27 Mar 2025 09:49:44 (5 days ago), resolved 27 Mar 2025 18:24:59 (5 days ago)
    Major Incident
    Resolved
    Nigeria - Payment Processors

    We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

    Rwanda - Payment Processors
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    Saudi Arabia - Payment Processors
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    Senegal - Payment Processors
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    South Africa - Payment Processors
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    now
    Peach Payments - Planned Downtime - Capitec
    Started 16 Sep 2024 14:25:46 (7 months ago), still ongoing
    Incident without Impact
    Investigating
    South Africa - Payment Processors

    Planned Downtime - Capitec Upcoming scheduled maintenance notice Capitec Team will be doing changes on their production environment on 18.09.2024.

    The estimated downtime is 40 minutes and no transaction will go through for Capitec.

    Capitec Engineers will also be on standby if something goes wrong. If you have any questions or concerns, please contact [email protected] or your account manager. Start time Sep 18, 01:00 SAST Estimated duration 1 hour Components affected Third-party Platforms - Capitec Pay

    Turkey - Payment Processors
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    [ Sipay ] Apparent incident with payment processing in Turkey
    Started 28 Mar 2025 07:34:36 (4 days ago), resolved 28 Mar 2025 12:00:36 (4 days ago)
    Major Incident
    Resolved
    Turkey - Payment Processors

    We have identified some processing issues with SIPAY in TURKEY. We have contacted the processor and we will provide an update as soon as it becomes available.

    Tanzania - Payment Processors
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    Zambia - Payment Processors
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    Oman - Payment Processors
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    dLocal APAC Payment processing partners

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    China - Payment Processors
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    India - Payment Processors
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    Indonesia - Payment Processors
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    Japan - Payment Processors
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    Malaysia - Payment Processors
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    Saudi Arabia - Payment Processors
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    Pakistan - Payment Processors
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    now
    [Simpaisa] Apparent incident with payment processing in Pakistan
    Started 30 Mar 2025 12:12:58 (2 days ago), resolved 30 Mar 2025 13:05:55 (2 days ago)
    Minor Incident
    Resolved
    Pakistan - Payment Processors

    We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

    [Simpaisa] Apparent incident with payment processing in Pakistan
    Started 31 Mar 2025 07:25:53 (1 day ago), still ongoing
    Minor Incident
    Investigating
    Pakistan - Payment Processors

    We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

    [PAYMOB_WALLET] Apparent incident with payment processing in Pakistan
    Started 31 Mar 2025 10:17:42 (1 day ago), resolved 31 Mar 2025 13:33:38 (1 day ago)
    Minor Incident
    Resolved
    Pakistan - Payment Processors

    We have identified some processing issues with PAYMOB_WALLET in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.

    Philippines - Payment Processors
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    Thailand - Payment Processors
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    [2C2P] Apparent incident with payment processing in Thailand
    Started 28 Mar 2025 12:33:58 (4 days ago), resolved 28 Mar 2025 12:53:42 (4 days ago)
    Major Incident
    Resolved
    Thailand - Payment Processors

    We have identified some processing issues with 2C2P in THAILAND. We have contacted the processor and we will provide an update as soon as it becomes available.

    Vietnam - Payment Processors
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    dLocal

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    APAC
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