
Diligent Status
Real-time updates of Diligent issues and outages
Diligent status is Operational
Boards (North America - Canada)
Boards (North America - US)
Boards (Europe - Germany)
Boards (Europe - UK)
Boards (Asia Pacific - Australia)
Messenger (North America - Canada)
Messenger (North America - US)
Active Incidents
Please be advised that the BoardDocs support line is currently unavailable. Customers can still reach our Customer Support by using the primary support line at 1-866-262-7326 or via email at [email protected]
We are currently investigating this issue.
Users are not able to reach SFS site from Diligent Boards Web. We are currently investigating.
Users are encountering blank "My Agenda" items appearing across the site. We are currently investigating.
The Securimate API may causing failures. Specifically, the Securimate Custom Fields create API is failing with an error "Error message received from Http Server, Code 422: Unprocessable Entity"- but still adding the questionnaire in Securimate.
After creating a Securmiate third party profile, while updating the custom fields on that profile, the API is throwing the following error.
"Error message received from Http Server, Code 422: Unprocessable Entity".
Multiple applications are affected. We are currently investigating.
Users are reporting errors when using The Risk Intelligence feature in Entities
Recently Resolved Incidents
Users from Canada are unable to access Minutes module on admin and director portals
Users in the APAC region are experiencing latency issues. The team is actively investigating and working to resolve the problem as a priority.
We are currently investigating this issue.
Users in the APAC region are currently experiencing a service disruption. Our team is actively investigating the issue with high priority. We apologize for the inconvenience and appreciate your patience as we work to resolve it.
We are currently investigating this issue.
Diligent Outage Survival Guide
Diligent Components
Diligent Board & Leadership - Boards
Boards (North America - Canada)
Multiple applications are affected. We are currently investigating.
Boards (North America - US)
Multiple applications are affected. We are currently investigating.
Boards (Europe - Germany)
Multiple applications are affected. We are currently investigating.
Boards (Europe - UK)
Multiple applications are affected. We are currently investigating.
Boards (Asia Pacific - Australia)
Multiple applications are affected. We are currently investigating.
We are currently investigating this issue.
Users in the APAC region are currently experiencing a service disruption. Our team is actively investigating the issue with high priority. We apologize for the inconvenience and appreciate your patience as we work to resolve it.
We are currently investigating this issue.
Users in the APAC region are experiencing latency issues. The team is actively investigating and working to resolve the problem as a priority.
Boards (South America - Brazil)
Boards (Africa - South Africa)
Boards (Asia Pacific - Japan)
Boards (Asia Pacific - Singapore)
Diligent Board & Leadership - Messenger
Messenger (North America - Canada)
Multiple applications are affected. We are currently investigating.
Messenger (North America - US)
Multiple applications are affected. We are currently investigating.
The Securimate API may causing failures. Specifically, the Securimate Custom Fields create API is failing with an error "Error message received from Http Server, Code 422: Unprocessable Entity"- but still adding the questionnaire in Securimate.
After creating a Securmiate third party profile, while updating the custom fields on that profile, the API is throwing the following error.
"Error message received from Http Server, Code 422: Unprocessable Entity".
Messenger (Europe - Germany)
Multiple applications are affected. We are currently investigating.
Messenger (Europe - UK)
Multiple applications are affected. We are currently investigating.
Messenger (Asia Pacific - Australia)
Multiple applications are affected. We are currently investigating.
Diligent Board & Leadership - Minutes
Minutes (North America - Canada)
Users from Canada are unable to access Minutes module on admin and director portals
Minutes (North America - US)
Minutes (Europe - Germany)
Minutes (Europe - UK)
Minutes (Asia Pacific - Australia)
Diligent Board & Leadership - Secure File Sharing
Diligent Board & Leadership - Questionnaires
Questionnaires (North America - Canada)
Secure File Sharing (North America - Canada)
Secure File Sharing (North America - US)
Questionnaires (North America - US)
Questionnaires (Europe - Germany)
Secure File Sharing (Europe - Germany)
Questionnaires (Europe - UK)
Secure File Sharing (Europe - UK)
Users are not able to reach SFS site from Diligent Boards Web. We are currently investigating.
Questionnaires (Asia Pacific - Australia)
Secure File Sharing (Asia Pacific - Australia)
Diligent Board & Leadership - Director Network
Director Network (Europe - Germany)
Diligent Board & Leadership - BoardPacks
Diligent Board & Leadership - Workflow
BoardPacks
Workflow (Europe - UK)
Diligent Compliance - COI Manager
Diligent Board & Leadership - Directorpoint
COI Manager (North America - US)
Directorpoint (North America - US)
Diligent Board & Leadership - Boardpaq
COI Manager (Europe - Germany)
Boardpaq (North America - US)
Diligent Compliance - Compliance Wave
Workflow (North America - US)
Compliance Wave (North America - US)
Diligent Compliance - Entities
Entities (North America - Canada)
Multiple applications are affected. We are currently investigating.
Diligent Board & Leadership - Virtualboardroom
Entities (North America - US)
Users are reporting errors when using The Risk Intelligence feature in Entities
Multiple applications are affected. We are currently investigating.
Virtualboardroom (Europe - UK)
Virtualboardroom (Europe - Ireland)
Entities (Europe - Germany)
Multiple applications are affected. We are currently investigating.
Diligent Board & Leadership - Boardpaq
Entities (Europe - UK)
Multiple applications are affected. We are currently investigating.
We are currently investigating this issue.
Entities (Asia Pacific - Australia)
Multiple applications are affected. We are currently investigating.
Diligent Compliance - Equity (Equityeffect)
Equity (North America - US)
Diligent Compliance - ESG (Accuvio)
ESG (Europe - Germany)
ESG (North America - US)
Diligent Compliance - Policy
Policy (North America - US)
Policy (Europe - Germany)
Diligent Compliance - Incident Manager
Incident Manager (North America - US)
Diligent Compliance - Third-Party Manager
Third-Party Manager (North America - US)
Incident Manager (Europe - Germany)
Third-Party Manager (Europe - Germany)
Diligent Data - Compensation & Governance Intel (CgLytics)
Compensation & Governance Intel (Europe - Germany)
Data - Diligent Governance Intel (Manzama)
Diligent Governance Intel (North America - US)
Data - Diligent Market Intelligence
Diligent Market Intelligence (North America - US)
Diligent Data - Risk Intelligence Data
Risk Intelligence Data (North America - US)
Diligent ESG (Europe - Ireland)
Multiple applications are affected. We are currently investigating.
Risk Intelligence Data (Europe - Germany)
Diligent Data - Info4c
Info4c (North America - US)
Info4c (Europe - Germany)
Diligent Mission Driven - BoardDocs
BoardDocs (North America - US)
Users are encountering blank "My Agenda" items appearing across the site. We are currently investigating.
Diligent Mission Driven - Boardeffect
Boardeffect (North America - Canada)
Boardeffect (North America - US)
Boardeffect (Europe - Germany)
Boardeffect (Europe - UK)
Boardeffect (Asia Pacific - Australia)
BoardEffect (Gov US - Fed)
Diligent Mission Driven - Community
Community (North America - Canada)
Community (North America - US)
Diligent Mission Driven - iCompass
iCompass (North America - Canada)
Multiple applications are affected. We are currently investigating.
iCompass (North America - US)
Multiple applications are affected. We are currently investigating.
Diligent Platform - ACL Analytics
ACL Analytics (North America - Canada)
ACL Analytics (North America - US)
ACL Analytics (Europe - Germany)
ACL Analytics (Europe - UK)
ACL Analytics (Africa - South Africa)
ACL Analytics (Asia Pacific - Australia)
ACL Analytics (Asia Pacific - Japan)
ACL Analytics (South America - Brazil)
ACL Analytics (Gov US - Fed)
ACL Analytics (Gov - US SLED)
Diligent Platform - Activity Center
Activity Center (North America - Canada)
Activity Center (North America - US)
Activity Center (Europe - Germany)
Activity Center (Europe - UK)
Activity Center (Africa - South Africa)
Activity Center (Asia Pacific - Australia)
Activity Center (Asia Pacific - Japan)
Activity Center (Asia Pacific - Singapore)
Activity Center (South America - Brazil)
Activity Center (Gov - US DOD)
Diligent Platform - Activity Tracker
Activity Tracker (North America - US)
Activity Tracker (North America - Canada)
Activity Tracker (South America - Brazil)
Activity Tracker (Europe - Germany)
Activity Tracker (Europe - UK)
Activity Tracker (Africa - South Africa)
Activity Tracker (Asia Pacific - Japan)
Activity Tracker (Asia Pacific - Singapore)
Activity Tracker (Asia Pacific - Australia)
Activity Tracker (Gov US - Fed)
Activity Tracker (Gov - US SLED)
Diligent Platform - Assessments
Assessments (North America - Canada)
Assessments (North America - US)
Assessments (Europe - Germany)
Assessments (Europe - UK)
Assessments (Africa - South Africa)
Assessments (Asia Pacific - Australia)
Assessments (Asia Pacific - Singapore)
Assessments (Asia Pacific - Japan)
Assessments (South America - Brazil)
Assessments (Gov US - Fed)
Assessments (Gov - US SLED)
Diligent Platform - Asset Inventory
Asset Inventory (North America - Canada)
Asset Inventory (North America - US)
Asset Inventory (Europe - Germany)
Asset Inventory (Europe - UK)
Asset Inventory (Africa - South Africa)
Asset Inventory (Asia Pacific - Australia)
Asset Inventory (Asia Pacific - Japan)
Asset Inventory (Asia Pacific - Singapore)
Asset Inventory (South America - Brazil)
Asset Inventory (Gov US - Fed)
Asset Inventory (Gov - US SLED)
Diligent Platform - Asset Manager
Asset Manager (North America - Canada)
Asset Manager (North America - US)
Asset Manager (Europe - Germany)
Asset Manager (Europe - UK)
Asset Manager (Africa - South Africa)
Asset Manager (Asia Pacific - Australia)
Asset Manager (Asia Pacific - Japan)
Asset Manager (South America - Brazil)
Asset Manager (Asia Pacific - Singapore)
Asset Manager (Gov US - Fed)
Asset Manager (Gov - US SLED)
Diligent Platform - Assets & Workflows
Assets & Workflows (North America - Canada)
Assets & Workflows (North America - US)
Assets & Workflows (Europe - Germany)
Assets & Workflows (Europe - UK)
Assets & Workflows (Africa - South Africa)
Assets & Workflows (Asia Pacific - Australia)
Assets & Workflows (Asia Pacific - Japan)
Assets & Workflows (Asia Pacific - Singapore)
Assets & Workflows (South America - Brazil)
Assets & Workflows (Gov US - Fed)
Assets & Workflows (Gov - US SLED)
Assets & Workflows (Gov - US DOD)
Diligent Platform - Assurance Plans
Assurance Plans (North America - Canada)
Assurance Plans (North America - US)
Assurance Plans (Europe - Germany)
Assurance Plans (Europe - UK)
Assurance Plans (Africa - South Africa)
Assurance Plans (Asia Pacific - Australia)
Assurance Plans (Asia Pacific - Japan)
Assurance Plans (Asia Pacific - Singapore)
Assurance Plans (South America - Brazil)
Assurance Plans (Gov US - Fed)
Assurance Plans (Gov - US SLED)
Diligent Platform - Audit
Audit (North America - Canada)
Audit (North America - US)
Audit (Europe - Germany)
Audit (Europe - UK)
Audit (South America - Brazil)
Audit (Africa - South Africa)
Audit (Asia Pacific - Australia)
Audit (Asia Pacific - Japan)
Audit (Asia Pacific - Singapore)
Diligent Platform - Compliance Maps
Compliance Maps (North America - Canada)
Compliance Maps (North America - US)
Compliance Maps (Europe - Germany)
Compliance Maps (Europe - UK)
Compliance Maps (Africa - South Africa)
Compliance Maps (Asia Pacific - Australia)
Compliance Maps (Asia Pacific - Singapore)
Compliance Maps (Asia Pacific - Japan)
Compliance Maps (South America - Brazil)
Compliance Maps (Gov - US Fed)
Compliance Maps (Gov - US SLED)
Diligent Platform - Downloads
Downloads (North America - Canada)
Downloads (North America - US)
Downloads (Europe - Germany)
Downloads (Europe - UK)
Downloads (Africa - South Africa)
Downloads (Asia Pacific - Australia)
Downloads (Asia Pacific - Japan)
Downloads (Asia Pacific - Singapore)
Downloads (South America - Brazil)
Downloads (Gov - US Fed)
Diligent HighBond - Help Docs
Downloads (Gov - US SLED)
Help Docs (North America - Canada)
Diligent Platform - Frameworks
Help Docs (North America - US)
Frameworks (North America - Canada)
Help Docs (Europe - Germany)
Help Docs (Africa - South Africa)
Frameworks (North America - US)
Help Docs (Asia Pacific - Australia)
Frameworks (Europe - Germany)
Frameworks (Europe - UK)
Help Docs (Asia Pacific - Japan)
Frameworks (Africa - South Africa)
Help Docs (South America - Brazil)
Frameworks (Asia Pacific - Australia)
Help Docs (GovCloud US Federal)
Frameworks (Asia Pacific - Japan)
Help Docs (GovCloud US SLED)
Frameworks (Asia Pacific - Singapore)
Frameworks (South America - Brazil)
Frameworks (Gov - US Fed)
Frameworks (Gov - US SLED)
Diligent Platform - Issue Tracker
Issue Tracker (North America - Canada)
Issue Tracker (North America - US)
Issue Tracker (Europe - Germany)
Issue Tracker (Europe - UK)
Issue Tracker (Africa - South Africa)
Issue Tracker (Asia Pacific - Australia)
Issue Tracker (Asia Pacific - Japan)
Issue Tracker (Asia Pacific - Singapore)
Issue Tracker (South America - Brazil)
Issue Tracker (Gov - US Fed)
Issue Tracker (Gov - US SLED)
Diligent Platform - Launchpad
Launchpad (North America - US)
Launchpad (Gov - US Fed)
Launchpad (Gov - US SLED)
Launchpad (Gov - US DOD)
Diligent Platform - Mission Control
Mission Control (North America - Canada)
Mission Control (North America - US)
Mission Control (Europe - Germany)
Mission Control (Europe - UK)
Diligent HighBond - Notification Service
Notification Service (North America - US)
Mission Control (Africa - South Africa)
Notification Service (North America - Canada)
Mission Control (Asia Pacific - Australia)
Mission Control (Asia Pacific - Japan)
Notification Service (South America - Brazil)
Notification Service (Europe - Germany)
Mission Control (Asia Pacific - Singapore)
Mission Control (South America - Brazil)
Notification Service (Africa - South Africa)
Notification Service (Asia Pacific - Japan)
Mission Control (Gov - US Fed)
Notification Service (Asia Pacific - Singapore)
Mission Control (Gov - US SLED)
Notification Service (Asia Pacific - Australia)
Diligent Platform - Projects
Notification Service (GovCloud US Federal)
Projects (North America - Canada)
Projects (North America - US)
Notification Service (GovCloud US SLED)
Projects (Europe - Germany)
Projects (Europe - UK)
Projects (Africa - South Africa)
Projects (Asia Pacific - Australia)
Projects (Asia Pacific - Japan)
Projects (Asia Pacific - Singapore)
Projects (South America - Brazil)
Projects (Gov - US Fed)
Projects (Gov - US SLED)
Projects (Gov - US DOD)
Diligent Platform - Reports
Reports (North America - Canada)
Reports (North America - US)
Reports (Europe - Germany)
Reports (Europe - UK)
Reports (Africa - South Africa)
Reports (Asia Pacific - Australia)
Reports (Asia Pacific - Japan)
Reports (Asia Pacific - Singapore)
Reports (South America - Brazil)
Reports (Gov - US Fed)
Reports (Gov - US SLED)
Diligent Platform - Results
Results (North America - Canada)
Results (North America - US)
Results (Europe - Germany)
Results (Europe - UK)
Results (Africa - South Africa)
Results (Asia Pacific - Australia)
Results (Asia Pacific - Japan)
Results (Asia Pacific - Singapore)
Results (South America - Brazil)
Results (Gov - US Fed)
Results (Gov - US SLED)
Results (Gov - US DOD)
Diligent Platform - Risk Manager
Risk Manager (North America - Canada)
Risk Manager (North America - US)
Risk Manager (Europe - Germany)
Risk Manager (Europe - UK)
Risk Manager (Africa - South Africa)
Risk Manager (Asia Pacific - Australia)
Risk Manager (Asia Pacific - Japan)
Risk Manager (Asia Pacific - Singapore)
Risk Manager (South America - Brazil)
Risk Manager (Gov - US Fed)
Risk Manager (Gov - US SLED)
Diligent Platform - Robots
Robots (North America - Canada)
Robots (North America - US)
Robots (Europe - Germany)
Robots (Europe - UK)
Robots (Africa - South Africa)
Robots (Asia Pacific - Australia)
Robots (Asia Pacific - Japan)
Robots (Asia Pacific - Singapore)
Robots (South America - Brazil)
Robots (Gov - US Fed)
Robots (Gov - US SLED)
Robots (Gov - US DOD)
Diligent Platform - Scheduler
Scheduler (North America - Canada)
Scheduler (North America - US)
Scheduler (Europe - Germany)
Scheduler (Europe - UK)
Scheduler (Africa - South Africa)
Scheduler (Asia Pacific - Australia)
Scheduler (Asia Pacific - Singapore)
Scheduler (Asia Pacific - Japan)
Scheduler (South America - Brazil)
Scheduler (Gov - US Fed)
Scheduler (Gov - US SLED)
Diligent Platform - Strategy
Strategy (North America - Canada)
Strategy (North America - US)
Strategy (Europe - Germany)
Strategy (Africa - South Africa)
Strategy (Asia Pacific - Australia)
Strategy (Europe - UK)
Strategy (Asia Pacific - Japan)
Strategy (Asia Pacific - Singapore)
Strategy (South America - Brazil)
Strategy (Gov - US Fed)
Strategy (Gov - US SLED)
Strategy (Gov - US DOD)
Diligent Platform - Storyboards
Storyboards (North America - Canada)
Storyboards (North America - US)
Storyboards (Europe - Germany)
Storyboards (Europe - UK)
Storyboards (Africa - South Africa)
Storyboards (Asia Pacific - Australia)
Storyboards (Asia Pacific - Japan)
Storyboards (South America - Brazil)
Storyboards (Gov - US Fed)
Storyboards (Gov - US SLED)
Diligent Platform - Task Tracker
Task Tracker (North America - Canada)
Task Tracker (North America - US)
Task Tracker (Europe - Germany)
Task Tracker (Europe - UK)
Task Tracker (Africa - South Africa)
Task Tracker (Asia Pacific - Australia)
Task Tracker (Asia Pacific - Japan)
Task Tracker (Asia Pacific - Singapore)
Task Tracker (South America - Brazil)
Task Tracker (Gov - US Fed)
Task Tracker (Gov - US SLED)
Diligent Platform - Timesheets
Timesheets (North America - Canada)
Timesheets (North America - US)
Timesheets (Europe - Germany)
Timesheets (Europe - UK)
Timesheets (Africa - South Africa)
Timesheets (Asia Pacific - Australia)
Timesheets (Asia Pacific - Singapore)
Timesheets (Asia Pacific - Japan)
Timesheets (South America - Brazil)
Timesheets (Gov - US Fed)
Timesheets (Gov - US SLED)
Diligent Platform - Toolkits
Toolkits (North America - Canada)
Toolkits (North America - US)
Toolkits (Europe - Germany)
Toolkits (Europe - UK)
Toolkits (Africa - South Africa)
Toolkits (Asia Pacific - Australia)
Toolkits (Asia Pacific - Japan)
Toolkits (Asia Pacific - Singapore)
Toolkits (South America - Brazil)
Toolkits (Gov - US Fed)
Toolkits (Gov - US SLED)
Toolkits (Gov - US DOD)
Diligent Tools - Academy
Academy (North America - US)
Diligent Tools - Connect
Connect (North America - US)
Diligent Tools - Contact Center
Contact Center (North America - US)
Please be advised that the BoardDocs support line is currently unavailable. Customers can still reach our Customer Support by using the primary support line at 1-866-262-7326 or via email at [email protected]