CoinJar Status
Real-time updates of CoinJar issues and outages
CoinJar status is Partially Degraded Service
CoinJar Cryptocurrency conversions (buying & selling)
CoinJar Cryptocurrency Payments
CoinJar Support
Active Incidents
We have experienced a significant surge in new memberships and cryptocurrency trading activity over the recent weeks. This unprecedented growth has led to a substantial increase in support requests, impacting our usual response times.
Our dedicated support team is working diligently to address all inquiries as efficiently as possible. However, due to the high volume of new requests we continue to receive daily, we are currently experiencing longer than normal response times.
To help us manage this increased demand effectively, we kindly request that members with existing support tickets refrain from submitting multiple requests for the same issue. This will allow us to process all inquiries more efficiently and reduce overall wait times.
We sincerely apologise for any inconvenience these delays may cause. Please be assured that we are committed to resolving your concerns and will respond to your inquiry as soon as possible.
In the meantime, we encourage you to explore our comprehensive Knowledge Base, which may provide immediate answers to your questions: https://support.coinjar.com/hc/
Thank you for your patience and understanding during this period of exceptional growth.
Recently Resolved Incidents
We're currently investigating an issue affecting withdrawals of Ethereum and ERC-20 tokens.
All other cryptocurrency transfers are being processed as normal.
We will provide updates as soon as they become available.
CoinJar is working with our payment provider to investigate an issue related to cryptocurrency purchases using Google Pay not being processed.
We will provide updates as soon as they become available. In the meantime, please use another payment method such as credit card, debit card or deposit into your CoinJar directly from your bank account.
A guide on how to deposit from your bank account into your CoinJar can be found here: https://support.coinjar.com/hc/en-us/articles/202911495-How-to-deposit-funds-to-your-CoinJar
Apologies for any inconvenience caused.
CoinJar's custody provider has identified an issue affecting Cardano (ADA) transfers and are working on a fix.
This affects ADA only. All other cryptocurrency transfers are being processed as normal.
We will provide updates as soon as they become available.
CoinJar Outage Survival Guide
CoinJar Components
CoinJar Website
CoinJar Exchange
CoinJar Bank Deposits & Withdrawals
CoinJar Cryptocurrency conversions (buying & selling)
CoinJar is working with our payment provider to investigate an issue related to cryptocurrency purchases using Google Pay not being processed.
We will provide updates as soon as they become available. In the meantime, please use another payment method such as credit card, debit card or deposit into your CoinJar directly from your bank account.
A guide on how to deposit from your bank account into your CoinJar can be found here: https://support.coinjar.com/hc/en-us/articles/202911495-How-to-deposit-funds-to-your-CoinJar
Apologies for any inconvenience caused.
CoinJar Cryptocurrency Payments
We're currently investigating an issue affecting withdrawals of Ethereum and ERC-20 tokens.
All other cryptocurrency transfers are being processed as normal.
We will provide updates as soon as they become available.
CoinJar's custody provider has identified an issue affecting Cardano (ADA) transfers and are working on a fix.
This affects ADA only. All other cryptocurrency transfers are being processed as normal.
We will provide updates as soon as they become available.
CoinJar Card
CoinJar for iOS and Android
CoinJar Sandbox
CoinJar Support
We have experienced a significant surge in new memberships and cryptocurrency trading activity over the recent weeks. This unprecedented growth has led to a substantial increase in support requests, impacting our usual response times.
Our dedicated support team is working diligently to address all inquiries as efficiently as possible. However, due to the high volume of new requests we continue to receive daily, we are currently experiencing longer than normal response times.
To help us manage this increased demand effectively, we kindly request that members with existing support tickets refrain from submitting multiple requests for the same issue. This will allow us to process all inquiries more efficiently and reduce overall wait times.
We sincerely apologise for any inconvenience these delays may cause. Please be assured that we are committed to resolving your concerns and will respond to your inquiry as soon as possible.
In the meantime, we encourage you to explore our comprehensive Knowledge Base, which may provide immediate answers to your questions: https://support.coinjar.com/hc/
Thank you for your patience and understanding during this period of exceptional growth.
CoinJar Alternatives
Uphold Deposits & Withdrawals
Despite Casper recently restarting their blockchain following a fix for an earlier exploit, deposits and withdrawals of CSPR remain suspended on most venues, including Uphold, so trading remains limited.
This suspension is likely to remain in place until there is confidence in the fix.
Our team is closely monitoring the situation and awaiting updates from the Casper Foundation to ensure we can move as quickly and securely as possible.
