CoinJar Status
Real-time updates of CoinJar issues and outages
CoinJar status is Partially Degraded Service
CoinJar Cryptocurrency Payments
CoinJar Support
Active Incidents
We have experienced a significant surge in new memberships and cryptocurrency trading activity over the recent weeks. This unprecedented growth has led to a substantial increase in support requests, impacting our usual response times.
Our dedicated support team is working diligently to address all inquiries as efficiently as possible. However, due to the high volume of new requests we continue to receive daily, we are currently experiencing longer than normal response times.
To help us manage this increased demand effectively, we kindly request that members with existing support tickets refrain from submitting multiple requests for the same issue. This will allow us to process all inquiries more efficiently and reduce overall wait times.
We sincerely apologise for any inconvenience these delays may cause. Please be assured that we are committed to resolving your concerns and will respond to your inquiry as soon as possible.
In the meantime, we encourage you to explore our comprehensive Knowledge Base, which may provide immediate answers to your questions: https://support.coinjar.com/hc/
Thank you for your patience and understanding during this period of exceptional growth.
Recently Resolved Incidents
We're currently investigating an issue with finalising transactions on Cardano blockchain affecting ADA transfers.
This affects ADA only. All other cryptocurrency transfers are being processed as normal.
We will provide updates as soon as they become available.
CoinJar Outage Survival Guide
CoinJar Components
CoinJar Website
CoinJar Exchange
CoinJar Bank Deposits & Withdrawals
CoinJar Cryptocurrency conversions (buying & selling)
CoinJar Cryptocurrency Payments
We're currently investigating an issue with finalising transactions on Cardano blockchain affecting ADA transfers.
This affects ADA only. All other cryptocurrency transfers are being processed as normal.
We will provide updates as soon as they become available.
CoinJar Card
CoinJar for iOS and Android
CoinJar Sandbox
CoinJar Support
We have experienced a significant surge in new memberships and cryptocurrency trading activity over the recent weeks. This unprecedented growth has led to a substantial increase in support requests, impacting our usual response times.
Our dedicated support team is working diligently to address all inquiries as efficiently as possible. However, due to the high volume of new requests we continue to receive daily, we are currently experiencing longer than normal response times.
To help us manage this increased demand effectively, we kindly request that members with existing support tickets refrain from submitting multiple requests for the same issue. This will allow us to process all inquiries more efficiently and reduce overall wait times.
We sincerely apologise for any inconvenience these delays may cause. Please be assured that we are committed to resolving your concerns and will respond to your inquiry as soon as possible.
In the meantime, we encourage you to explore our comprehensive Knowledge Base, which may provide immediate answers to your questions: https://support.coinjar.com/hc/
Thank you for your patience and understanding during this period of exceptional growth.
CoinJar Alternatives
CEX.IO Crypto Deposits
MERC
We understand the inconvenience this may cause and appreciate your patience and understanding as we work to enhance our services. Please be assured that your funds and assets will remain secure throughout the maintenance period.
We will notify you as soon as the maintenance is completed and operations are fully restored.
Affected Services:
Trade Deposits Withdrawals
Uphold Deposits & Withdrawals
Despite Casper recently restarting their blockchain following a fix for an earlier exploit, deposits and withdrawals of CSPR remain suspended on most venues, including Uphold, so trading remains limited.
This suspension is likely to remain in place until there is confidence in the fix.
Our team is closely monitoring the situation and awaiting updates from the Casper Foundation to ensure we can move as quickly and securely as possible.
Due to a security concern on the Nexera Network the chain is currently halted. As such NXRA deposits and withdrawals are disabled. Team is monitoring with the Nexera Foundation to resume regular processing.
Tokeny ONCHAINID
Identity Service
Azupay api
Azupay External NPP Network
We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.
Payment Requests and Payments are not believed to currently be affected.
Please do subscribe to our status page for the latest and most accurate information.
We apologise for the inconvenience caused.
