
Prisma Access Status
Real-time updates of Prisma Access issues and outages
Prisma Access status is Operational
Visibility & Reporting (Base Visibility)
Visibility & Reporting (Base Visibility)
Prisma Access Control Plane
Prisma Access Control Plane China
Cloud Collectors
Authentication Service
UI & Portal Access
Active Incidents
At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity. We need to schedule a maintenance window for your tenant to facilitate this upgrade. We intend to execute this upgrade over the weekend of March 28th, 2025. Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.
Recently Resolved Incidents
We are investigating the SD-WAN SCM UI outage in the FedRamp region. This page will be updated as progress is made toward resolution.
At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access China instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity. We will be scheduling a maintenance window for your tenant to facilitate this upgrade. We will execute this upgrade over the weekend of March 28th, 2025. Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.
We are currently investigating the issue.
We are experiencing degraded performance in the SCM - US region (Command Center and related dashboards) and are working on remediation.
We are seeing degraded performance in Command Center - JP region.
We identified an issue causing services degradation in Prisma Access Browser services, we are working to resolve it. We issued a fix and we are monitoring the services.
Prisma Access Outage Survival Guide
Prisma Access Components
Prisma Access Strata Cloud Manager North America (Canada)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Commercial Website
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager North America (United States)
Commercial Website
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
We are currently investigating the issue.
We are experiencing degraded performance in the SCM - US region (Command Center and related dashboards) and are working on remediation.
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (United Kingdom)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Germany)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Switzerland)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Singapore)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (India)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Japan)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
We are seeing degraded performance in Command Center - JP region.
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Australia)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Middle East (Qatar)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Control Plane
At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity. We need to schedule a maintenance window for your tenant to facilitate this upgrade. We intend to execute this upgrade over the weekend of March 28th, 2025. Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.
Prisma Access FedRAMP Control Plane
Prisma Access Control Plane China
At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity. We need to schedule a maintenance window for your tenant to facilitate this upgrade. We intend to execute this upgrade over the weekend of March 28th, 2025. Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.
Prisma Access Agent Manager
Prisma Access Prisma RBI Control Plane
Prisma Access Browser Control Plane - US Region
Cloud Collectors
Browser Update Service
Authentication Service
Admin Console
Prisma Access Browser Control Plane - EU Region
Cloud Collectors
We identified an issue causing services degradation in Prisma Access Browser services, we are working to resolve it. We issued a fix and we are monitoring the services.
Browser Update Service
Authentication Service
We identified an issue causing services degradation in Prisma Access Browser services, we are working to resolve it. We issued a fix and we are monitoring the services.
Admin Console
Prisma Access Cloud Management
United States - AMER
Australia - APAC
Singapore - APAC
Germany - EMEA
United Kingdom - EMEA
Japan - APAC
Prisma Access Prisma SDWAN Control Plane - AMER1 (El Capitan)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - AMER2 (Hood)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - EMEA1 (Sugarloaf)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - APAC2 (Faber)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - APAC1 (Townsend)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - EMEA2 (Bowfell)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Device Status
Configuration
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN FedRAMP Moderate Control Plane - AMER1 (Rogers)
Alarms & Alerts
Alarms & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
We are investigating the SD-WAN SCM UI outage in the FedRamp region. This page will be updated as progress is made toward resolution.
Prisma Access (MU/RN/SC) Data Plane - AMER
Argentina
Bolivia
Brazil Central
Brazil East
Brazil South
Canada Central
Canada East
Canada West
Chile
Colombia
Costa Rica
Ecuador
Guatemala
Mexico Central
Mexico West
Panama
Paraguay
Peru
South America West (Lima)**
US Central
US Central (Chicago)**
US Central West
US East
US North Central
US Northeast
US Northwest
US South
US Southeast
US Southeast (Miami)**
US Southwest
US West
US West Central
Uruguay
Venezuela
Prisma Access (MU/RN/SC) Data Plane - APAC
Australia East
Australia South
Australia Southeast
Australia West (Perth)**
Bangladesh
Cambodia
Hong Kong
India North
India South
India West
Indonesia
Japan Central
Japan South
Malaysia
Myanmar
New Zealand
New Zealand (Auckland)**
Pakistan South
Pakistan West
Pakistan West (II)
Papua New Guinea
Philippines
Singapore
South Korea
Sri Lanka
Taiwan
Thailand
Vietnam
Prisma Access (MU/RN/SC) Data Plane - EMEA
Andorra
Austria
Bahrain
Belarus
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Egypt
Finland
France North
France South
Germany Central
Germany North
Germany South
Ghana
Greece
Hungary
Ireland
Israel
Italy
Jordan
Kazakhstan
Kenya
Kuwait
Latvia
Liechtenstein
Lithuania
Luxembourg
Moldova
Monaco
Netherlands Central
Netherlands South
Nigeria
Nigeria (Lagos)**
Norway
Poland
Portugal
Qatar
Romania
Russia Central
Russia Northwest
Saudi Arabia
Senegal
Slovakia
Slovenia
South Africa Central
South Africa West
Spain Central
Spain East
Sweden
Switzerland
Turkey
UK
Uganda
Ukraine
United Arab Emirates
Uzbekistan
Prisma Access FedRAMP (MU/RN/SC) Data Plane - AMER
Brazil South
Canada East
US Central
US East
US Gov East
US Gov West
US Northwest
US South
US Southeast
US Southwest
US Central West
Prisma Access FedRAMP (MU/RN/SC) Data Plane - APAC
Australia Southeast
India West
Japan Central
Japan South
Singapore
Taiwan
Indonesia
Prisma Access FedRAMP (MU/RN/SC) Data Plane - EMEA
Belgium
Finland
Germany Central
Netherlands Central
Switzerland
UK
Poland
Prisma Access China (MU/RN/SC)
At Palo Alto Networks, we are committed to providing best-in-class security and operational excellence. As part of our proactive approach, we will be upgrading your Prisma Access China instances to a version that includes a wide range of stability and security enhancements. These enhancements are designed to strengthen our services to safeguard your data and network integrity. We will be scheduling a maintenance window for your tenant to facilitate this upgrade. We will execute this upgrade over the weekend of March 28th, 2025. Thank you for your understanding and cooperation during this time. If you have any further questions or require assistance, please feel free to reach out to your Palo Alto Networks account team, the customer success team, or the support team.