
Prisma Access Status
Real-time updates of Prisma Access issues and outages
Prisma Access status is Operational
Prisma Access Browser - US Region
Prisma Access China (MU/RN/SC)
Active Incidents
To ensure seamless service and prevent potential disruptions caused by enabled TLS 1.3 sessions, as well as to resolve known slow packet buffer leaks, we will be upgrading all Prisma Access environments to a new version that includes critical fixes and optimizations.
Canary Region upgrade on Oct 24th: China North West Full Region upgrade on Oct 31st: China North
Thank you for your understanding and cooperation during this time and if you wish to change the canary region or have further questions then please reach out to your Palo Alto Networks account team, the customer success team, or the support team.
Recently Resolved Incidents
We are currently investigating this issue.
Prisma Access Outage Survival Guide
Prisma Access Components
Prisma Access Strata Cloud Manager North America (Canada)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Commercial Website
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager North America (FedRamp Moderate)
Commercial Website
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager North America (FedRamp High)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager North America (United States)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (France)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Germany)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Italy)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Netherlands)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Poland)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Spain)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Switzerland)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (United Kingdom)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Australia)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (China)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (India)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Indonesia)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Japan)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Singapore)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (South Korea)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Taiwan)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Middle East (Israel)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Middle East (Qatar)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Middle East (Saudi Arabia)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Africa (South Africa)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Control Plane
Prisma Access FedRAMP Control Plane
Prisma Access Control Plane China
Prisma Access Agent Manager
Prisma Access Prisma RBI Control Plane
Prisma Access Browser - US Region
We are currently investigating this issue.
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - EU Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - SG Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - AU Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - UK Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - JP Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - CA Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - India Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - Indonesia Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Cloud Management
United States - AMER
Australia - APAC
Singapore - APAC
Germany - EMEA
United Kingdom - EMEA
Japan - APAC
Prisma Access Prisma SDWAN Control Plane - AMER1 (El Capitan)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - AMER2 (Hood)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - EMEA1 (Sugarloaf)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - APAC2 (Faber)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - APAC1 (Townsend)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - EMEA2 (Bowfell)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Device Status
Configuration
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN FedRAMP Moderate Control Plane - AMER1 (Rogers)
Alarms & Alerts
Alarms & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access (MU/RN/SC) Data Plane - AMER
Argentina
Bolivia
Brazil Central
Brazil East
Brazil South
Canada Central
Canada East
Canada West
Chile
Colombia
Costa Rica
Ecuador
Guatemala
Mexico Central
Mexico West
Panama
Paraguay
Peru
South America West (Lima)**
US Central
US Central (Chicago)**
US Central West
US East
US North Central
US Northeast
US Northwest
US South
US Southeast
US Southeast (Miami)**
US Southwest
US West
US West Central
Uruguay
Venezuela
Prisma Access (MU/RN/SC) Data Plane - APAC
Australia East
Australia South
Australia Southeast
Australia West (Perth)**
Bangladesh
Cambodia
Hong Kong
India North
India South
India West
Indonesia
Japan Central
Japan South
Malaysia
Myanmar
New Zealand
New Zealand (Auckland)**
Pakistan South
Pakistan West
Pakistan West (II)
Papua New Guinea
Philippines
Singapore
South Korea
Sri Lanka
Taiwan
Thailand
Vietnam
Prisma Access (MU/RN/SC) Data Plane - EMEA
Andorra
Austria
Bahrain
Belarus
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Egypt
Finland
France North
France South
Germany Central
Germany North
Germany South
Ghana
Greece
Hungary
Ireland
Israel
Italy
Jordan
Kazakhstan
Kenya
Kuwait
Latvia
Liechtenstein
Lithuania
Luxembourg
Moldova
Monaco
Netherlands Central
Netherlands South
Nigeria
Nigeria (Lagos)**
Norway
Poland
Portugal
Qatar
Romania
Russia Central
Russia Northwest
Saudi Arabia
Senegal
Slovakia
Slovenia
South Africa Central
South Africa West
Spain Central
Spain East
Sweden
Switzerland
Turkey
UK
Uganda
Ukraine
United Arab Emirates
Uzbekistan
Prisma Access FedRAMP (MU/RN/SC) Data Plane - AMER
Brazil South
Canada East
US Central
US East
US Gov East
US Gov West
US Northwest
US South
US Southeast
US Southwest
US Central West
Prisma Access FedRAMP (MU/RN/SC) Data Plane - APAC
Australia Southeast
India West
Japan Central
Japan South
Singapore
Taiwan
Indonesia
Prisma Access FedRAMP (MU/RN/SC) Data Plane - EMEA
Belgium
Finland
Germany Central
Netherlands Central
Switzerland
UK
Poland
Prisma Access China (MU/RN/SC)
To ensure seamless service and prevent potential disruptions caused by enabled TLS 1.3 sessions, as well as to resolve known slow packet buffer leaks, we will be upgrading all Prisma Access environments to a new version that includes critical fixes and optimizations.
Canary Region upgrade on Oct 24th: China North West Full Region upgrade on Oct 31st: China North
Thank you for your understanding and cooperation during this time and if you wish to change the canary region or have further questions then please reach out to your Palo Alto Networks account team, the customer success team, or the support team.