
Prisma Access Status
Real-time updates of Prisma Access issues and outages
Prisma Access status is Under Maintenance
Browser Access
Prisma Access
Configuration
Prisma Access Prisma SDWAN
Metrics & Stats
Active Incidents
We are currently investigating an issue affecting Configuration
Status: Investigating Severity: Degraded Affected Locations: San Francisco Customer Impact: Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.
When: Friday 30th January, from 10 PM ISTto 00:00 IST. Workaround: Rollback to the previous version
We will provide updates as we learn more.
Recently Resolved Incidents
We are currently investigating an issue affecting Browser Access
Status: Investigating Severity: Degraded Affected Locations: San Francisco Customer Impact: We’ve identified an engine mismatch causing loading errors for browser versions 143 and older. An automatic fix is being deployed within the next few minutes—{}no action is required on your part.{} If you need immediate access, updating your browser to version 144 or higher will resolve the issue. Workaround: Updating your browser to version 144 or higher will resolve the issue
We will provide updates as we learn more.
Prisma Access Outage Survival Guide
Prisma Access Components
Prisma Access Strata Cloud Manager North America (Canada)
Prisma Access Strata Cloud Manager North America (FedRamp High)
HUB UI
HUB UI
Authentication Service (CIE)
Authentication Service (CIE)
Configuration
Configuration
Application Experience (ADEM)
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Visibility & Reporting (Base Visibility)
Commercial Website
Alerts & Incidents (AIOps & Insights)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Notification (Email, Webhooks, SNOW integration)
Copilot
Copilot
AI Runtime Security (AIRS)
AI Runtime Security (AIRS)
Admin Console
Admin Console
Prisma Access Strata Cloud Manager North America (FedRamp Moderate)
Prisma Access Strata Cloud Manager North America (United States)
HUB UI
HUB UI
Commercial Website
Authentication Service (CIE)
Authentication Service (CIE)
Configuration
Configuration
Application Experience (ADEM)
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Notification (Email, Webhooks, SNOW integration)
Copilot
Copilot
AI Runtime Security (AIRS)
AI Runtime Security (AIRS)
Admin Console
Admin Console
Prisma Access Strata Cloud Manager Europe (France)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Germany)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Italy)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Netherlands)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Poland)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Spain)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (Switzerland)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Europe (United Kingdom)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Australia)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (China)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (India)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Indonesia)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Japan)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Singapore)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (South Korea)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager APAC (Taiwan)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Middle East (Israel)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Middle East (Qatar)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Middle East (Saudi Arabia)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Strata Cloud Manager Africa (South Africa)
HUB UI
Authentication Service (CIE)
Configuration
Application Experience (ADEM)
Visibility & Reporting (Base Visibility)
Alerts & Incidents (AIOps & Insights)
Notification (Email, Webhooks, SNOW integration)
Copilot
AI Runtime Security (AIRS)
Admin Console
Prisma Access Agent Manager
Prisma Access Browser - US Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - EU Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - SG Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - AU Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - UK Region
Admin Console
Prisma Access Control Plane
Browser Access
Prisma Access FedRAMP Moderate Control Plane
Private Apps
Prisma Access FedRAMP High Control Plane
Prisma Access Control Plane China
Browser Updates
Prisma Access Browser - JP Region
Prisma Access Prisma RBI Control Plane
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - CA Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - India Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Browser - Indonesia Region
Admin Console
Browser Access
Private Apps
Browser Updates
Prisma Access Cloud Management
United States - AMER
Australia - APAC
Singapore - APAC
Germany - EMEA
United Kingdom - EMEA
Japan - APAC
Prisma Access Prisma SDWAN Control Plane - AMER1 (El Capitan)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - AMER2 (Hood)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - EMEA1 (Sugarloaf)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - APAC2 (Faber)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - APAC1 (Townsend)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN Control Plane - EMEA2 (Bowfell)
Alarms & Alerts
Alarm & Alert Notifications
CloudBlades
Device Status
Configuration
Metrics & Stats
Topology
UI & Portal Access
Prisma Access Prisma SDWAN FedRAMP Moderate Control Plane - AMER1 (Rogers)
Alarms & Alerts
Alarms & Alert Notifications
CloudBlades
Configuration
Device Status
Metrics & Stats
Topology
UI & Portal Access
Prisma Access (MU/RN/SC) Data Plane - AMER
Argentina
Bolivia
Brazil Central
Brazil East
Brazil South
Canada Central
Canada East
Canada West
Chile
Colombia
Costa Rica
Ecuador
Guatemala
Mexico Central
Mexico West
Panama
Paraguay
Peru
South America West (Lima)**
US Central
US Central (Chicago)**
US Central West
US East
US North Central
US Northeast
US Northwest
US South
US Southeast
US Southeast (Miami)**
US Southwest
US West
US West Central
Uruguay
Venezuela
Prisma Access (MU/RN/SC) Data Plane - APAC
Australia East
Australia South
Australia Southeast
Australia West (Perth)**
Bangladesh
Cambodia
Hong Kong
India North
India South
India West
Indonesia
Japan Central
Japan South
Malaysia
Myanmar
New Zealand
New Zealand (Auckland)**
Pakistan South
Pakistan West
Pakistan West (II)
Papua New Guinea
Philippines
Singapore
South Korea
Sri Lanka
Taiwan
Thailand
Vietnam
Prisma Access (MU/RN/SC) Data Plane - EMEA
Andorra
Austria
Bahrain
Belarus
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Egypt
Finland
France North
France South
Germany Central
Germany North
Germany South
Ghana
Greece
Hungary
Ireland
Israel
Italy
Jordan
Kazakhstan
Kenya
Kuwait
Latvia
Liechtenstein
Lithuania
Luxembourg
Moldova
Monaco
Netherlands Central
Netherlands South
Nigeria
Nigeria (Lagos)**
Norway
Poland
Portugal
Qatar
Romania
Russia Central
Russia Northwest
Saudi Arabia
Senegal
Slovakia
Slovenia
South Africa Central
South Africa West
Spain Central
Spain East
Sweden
Switzerland
Turkey
UK
Uganda
Ukraine
United Arab Emirates
Uzbekistan
Prisma Access FedRAMP High (MU/RN/SC) Data Plane - AMER
US-GOV-WEST
US-GOV-EAST
Prisma Access FedRAMP Moderate (MU/RN/SC) Data Plane - AMER
Brazil South
Canada East
US Central
US East
US Gov East
US Gov West
US Northwest
US South
US Southeast
US Southwest
US Central West
Prisma Access FedRAMP (MU/RN/SC) Data Plane - APAC
Australia Southeast
India West
Japan Central
Japan South
Singapore
Taiwan
Indonesia
Prisma Access FedRAMP (MU/RN/SC) Data Plane - EMEA
Belgium
Finland
Germany Central
Netherlands Central
Switzerland
UK
Poland
Prisma Access ZTNA Data Plane - AMER
Argentina
Bolivia
Brazil Central
Brazil East
Brazil South
Canada Central
Canada East
Canada West
Chile
Colombia
Costa Rica
Ecuador
Guatemala
Mexico Central
Mexico West
Panama
Paraguay
Peru
South America West (Lima)**
Uruguay
US Central
US Central West
US East
US Gov East
US Gov West
US Northeast
US Northwest
Prisma Access China (MU/RN/SC)
US South
US Southeast
US Southwest
US West
US-Central (Chicago)**
US-Southeast (Miami)**
Venezuela
Prisma Access ZTNA Data Plane - APAC
Australia East
Australia South
Australia Southeast
Australia West (Perth)**
Bangladesh
Cambodia
China North
China North West
Hong Kong
India North
India South
India West
Indonesia
Japan Central
Japan South
Malaysia
Myanmar
New Zealand
New Zealand (Auckland)**
Pakistan South
Pakistan West
Pakistan West (II)
Papua New Guinea
Philippines
Singapore
South Korea
Sri Lanka
Taiwan
Thailand
Vietnam
Prisma Access ZTNA Data Plane - EMEA
Andorra
Austria
Bahrain
Belarus
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Egypt
Finland
France North
France South
Germany Central
Germany North
Germany South
Ghana
Greece
Hungary
Ireland
Israel
Italy
Jordan
Kazakhstan
Kenya
Kuwait
Latvia
Liechtenstein
Lithuania
Luxembourg
Moldova
Monaco
Netherlands Central
Netherlands South
Nigeria
Nigeria (Lagos)**
Norway
Poland
Portugal
Qatar
Romania
Russia Central
Russia Northwest
Saudi Arabia
Senegal
Slovakia
Slovenia
South Africa Central
South Africa West
Spain Central
Spain East
Sweden
Switzerland
Turkey
Uganda
UK
Ukraine
United Arab Emirates
Uzbekistan
Prisma Access RBI Data Plane - AMER
US Central
US Northwest
US Southeast
Prisma Access RBI Data Plane - APAC
Australia Southeast
India West
Singapore
Taiwan
Prisma Access RBI Data Plane - EMEA
Belgium
Finland
Israel
Prisma Access SWG Data Plane - AMER
Argentina
Bolivia
Brazil Central
Brazil East
Brazil South
Canada Central
Canada East
Canada West
Chile
Colombia
Costa Rica
Ecuador
Guatemala
Mexico Central
Mexico West
Panama
Paraguay
Peru
South America West (Lima)**
Uruguay
US Central
US Central West
US East
US Gov East
US Gov West
US Northeast
US Northwest
US South
US Southeast
US Southwest
US West
US-Central (Chicago)**
US-Southeast (Miami)**
Venezuela
Prisma Access SWG Data Plane - APAC
Australia East
Australia South
Australia Southeast
Australia West (Perth)**
Bangladesh
Cambodia
China North
China North West
Hong Kong
India North
India South
India West
Indonesia
Japan Central
Japan South
Malaysia
Myanmar
New Zealand
New Zealand (Auckland)**
Pakistan South
Pakistan West
Pakistan West (II)
Papua New Guinea
Philippines
Singapore
South Korea
Sri Lanka
Taiwan
Thailand
Vietnam
Prisma Access SWG Data Plane - EMEA
Andorra
Austria
Bahrain
Belarus
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Egypt
Finland
France North
France South
Germany Central
Germany North
Germany South
Ghana
Greece
Hungary
Ireland
Israel
Italy
Jordan
Kazakhstan
Kenya
Kuwait
Latvia
Liechtenstein
Lithuania
Luxembourg
Moldova
Monaco
Netherlands Central
Netherlands South
Nigeria
Nigeria (Lagos)**
Norway
Poland
Portugal
Qatar
Romania
Russia Central
Russia Northwest
Saudi Arabia
Senegal
Slovakia
Slovenia
South Africa Central
South Africa West
Spain Central
Spain East
Sweden
Switzerland
Turkey
Uganda
UK
Ukraine
United Arab Emirates
Uzbekistan
Prisma Access SWG FedRAMP Data Plane - AMER
US Northwest
US East
US Northwest
US Southwest
US East
US Southeast
US Central
Canada East
US South
Brazil South
US Central West
Prisma Access SWG FedRAMP Data Plane - APAC
Australia Southeast
India West
Japan Central
Taiwan
Singapore
Indonesia
Japan South
Prisma Access SWG FedRAMP Data Plane - EMEA
UK
Germany Central
Netherlands Central
Finland
Belgium
Poland
Switzerland
Prisma Access Prisma SDWAN - Data Plane
Customer Network
Policy Enforcements
Prisma Access Mobile Users
Prisma Access ZTNA Connector
Prisma Access Explicit Proxy
Prisma Access Service Connections
Prisma Access Remote Networks
Prisma Access Strata Logging Service
Prisma Access Cloud Identity Engine
Prisma Access Prisma Browser
Admin Console
Browser Access
We are currently investigating an issue affecting Browser Access
Status: Investigating Severity: Degraded Affected Locations: San Francisco Customer Impact: We’ve identified an engine mismatch causing loading errors for browser versions 143 and older. An automatic fix is being deployed within the next few minutes—{}no action is required on your part.{} If you need immediate access, updating your browser to version 144 or higher will resolve the issue. Workaround: Updating your browser to version 144 or higher will resolve the issue
We will provide updates as we learn more.
Private Apps
Browser Updates
Browser Productivity Features
Prisma Access
Configuration
We are currently investigating an issue affecting Configuration
Status: Investigating Severity: Degraded Affected Locations: San Francisco Customer Impact: Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.
When: Friday 30th January, from 10 PM ISTto 00:00 IST. Workaround: Rollback to the previous version
We will provide updates as we learn more.