FormAssembly status is Under Maintenance

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Salesforce Connector
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Submission and Connector Errors for a Subset of Accounts
Started 30 Sep 2026 17:49:23 (5 days ago), resolved 30 Sep 2026 18:18:35 (5 days ago)
Incident without Impact
Resolved
Salesforce Connector
Salesforce Prefill Connector
Salesforce Marketing Cloud Connector

Between approximately 10:30 AM and 12:40 PM ET, a small number of customers experienced errors during our scheduled release. Affected actions included submitting a form, editing or finalizing a response, resending a response, and running workflow connectors and form-level connectors.

The issue was resolved once the release was fully deployed, and we have confirmed that no new errors have occurred.

If a workflow connector step failed during this window, you can replay the step from the workflow response. https://help.formassembly.com/help/replay#replaying-a-connector-step

If a form-level connector failed, you can reprocess the response to send it through your connectors again. https://help.formassembly.com/help/responses#reprocess-a-response

If a payment connector failed, please reopen the response so the respondent can re-enter their payment information. and submit the form again. https://help.formassembly.com/help/responses#reopen-response

We apologize for the disruption this caused.

FormAssembly Outage Survival Guide

A step-by-step guide to help you survive a FormAssembly outage
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    Salesforce Connector
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    Submission and Connector Errors for a Subset of Accounts
    Started 30 Sep 2026 17:49:23 (5 days ago), resolved 30 Sep 2026 18:18:35 (5 days ago)
    Incident without Impact
    Resolved
    Salesforce Connector
    Salesforce Prefill Connector
    Salesforce Marketing Cloud Connector

    Between approximately 10:30 AM and 12:40 PM ET, a small number of customers experienced errors during our scheduled release. Affected actions included submitting a form, editing or finalizing a response, resending a response, and running workflow connectors and form-level connectors.

    The issue was resolved once the release was fully deployed, and we have confirmed that no new errors have occurred.

    If a workflow connector step failed during this window, you can replay the step from the workflow response. https://help.formassembly.com/help/replay#replaying-a-connector-step

    If a form-level connector failed, you can reprocess the response to send it through your connectors again. https://help.formassembly.com/help/responses#reprocess-a-response

    If a payment connector failed, please reopen the response so the respondent can re-enter their payment information. and submit the form again. https://help.formassembly.com/help/responses#reopen-response

    We apologize for the disruption this caused.

    Salesforce Prefill Connector
    Mon 28
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    now
    Submission and Connector Errors for a Subset of Accounts
    Started 30 Sep 2026 17:49:23 (5 days ago), resolved 30 Sep 2026 18:18:35 (5 days ago)
    Incident without Impact
    Resolved
    Salesforce Connector
    Salesforce Prefill Connector
    Salesforce Marketing Cloud Connector

    Between approximately 10:30 AM and 12:40 PM ET, a small number of customers experienced errors during our scheduled release. Affected actions included submitting a form, editing or finalizing a response, resending a response, and running workflow connectors and form-level connectors.

    The issue was resolved once the release was fully deployed, and we have confirmed that no new errors have occurred.

    If a workflow connector step failed during this window, you can replay the step from the workflow response. https://help.formassembly.com/help/replay#replaying-a-connector-step

    If a form-level connector failed, you can reprocess the response to send it through your connectors again. https://help.formassembly.com/help/responses#reprocess-a-response

    If a payment connector failed, please reopen the response so the respondent can re-enter their payment information. and submit the form again. https://help.formassembly.com/help/responses#reopen-response

    We apologize for the disruption this caused.

    Salesforce Marketing Cloud Connector
    Mon 28
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    now
    Submission and Connector Errors for a Subset of Accounts
    Started 30 Sep 2026 17:49:23 (5 days ago), resolved 30 Sep 2026 18:18:35 (5 days ago)
    Incident without Impact
    Resolved
    Salesforce Connector
    Salesforce Prefill Connector
    Salesforce Marketing Cloud Connector

    Between approximately 10:30 AM and 12:40 PM ET, a small number of customers experienced errors during our scheduled release. Affected actions included submitting a form, editing or finalizing a response, resending a response, and running workflow connectors and form-level connectors.

    The issue was resolved once the release was fully deployed, and we have confirmed that no new errors have occurred.

    If a workflow connector step failed during this window, you can replay the step from the workflow response. https://help.formassembly.com/help/replay#replaying-a-connector-step

    If a form-level connector failed, you can reprocess the response to send it through your connectors again. https://help.formassembly.com/help/responses#reprocess-a-response

    If a payment connector failed, please reopen the response so the respondent can re-enter their payment information. and submit the form again. https://help.formassembly.com/help/responses#reopen-response

    We apologize for the disruption this caused.

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