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Recently Resolved Incidents
Between approximately 10:30 AM and 12:40 PM ET, a small number of customers experienced errors during our scheduled release. Affected actions included submitting a form, editing or finalizing a response, resending a response, and running workflow connectors and form-level connectors.
The issue was resolved once the release was fully deployed, and we have confirmed that no new errors have occurred.
If a workflow connector step failed during this window, you can replay the step from the workflow response. https://help.formassembly.com/help/replay#replaying-a-connector-step
If a form-level connector failed, you can reprocess the response to send it through your connectors again. https://help.formassembly.com/help/responses#reprocess-a-response
If a payment connector failed, please reopen the response so the respondent can re-enter their payment information. and submit the form again. https://help.formassembly.com/help/responses#reopen-response
We apologize for the disruption this caused.
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Salesforce Connector
Between approximately 10:30 AM and 12:40 PM ET, a small number of customers experienced errors during our scheduled release. Affected actions included submitting a form, editing or finalizing a response, resending a response, and running workflow connectors and form-level connectors.
The issue was resolved once the release was fully deployed, and we have confirmed that no new errors have occurred.
If a workflow connector step failed during this window, you can replay the step from the workflow response. https://help.formassembly.com/help/replay#replaying-a-connector-step
If a form-level connector failed, you can reprocess the response to send it through your connectors again. https://help.formassembly.com/help/responses#reprocess-a-response
If a payment connector failed, please reopen the response so the respondent can re-enter their payment information. and submit the form again. https://help.formassembly.com/help/responses#reopen-response
We apologize for the disruption this caused.
Salesforce Prefill Connector
Between approximately 10:30 AM and 12:40 PM ET, a small number of customers experienced errors during our scheduled release. Affected actions included submitting a form, editing or finalizing a response, resending a response, and running workflow connectors and form-level connectors.
The issue was resolved once the release was fully deployed, and we have confirmed that no new errors have occurred.
If a workflow connector step failed during this window, you can replay the step from the workflow response. https://help.formassembly.com/help/replay#replaying-a-connector-step
If a form-level connector failed, you can reprocess the response to send it through your connectors again. https://help.formassembly.com/help/responses#reprocess-a-response
If a payment connector failed, please reopen the response so the respondent can re-enter their payment information. and submit the form again. https://help.formassembly.com/help/responses#reopen-response
We apologize for the disruption this caused.
Salesforce Marketing Cloud Connector
Between approximately 10:30 AM and 12:40 PM ET, a small number of customers experienced errors during our scheduled release. Affected actions included submitting a form, editing or finalizing a response, resending a response, and running workflow connectors and form-level connectors.
The issue was resolved once the release was fully deployed, and we have confirmed that no new errors have occurred.
If a workflow connector step failed during this window, you can replay the step from the workflow response. https://help.formassembly.com/help/replay#replaying-a-connector-step
If a form-level connector failed, you can reprocess the response to send it through your connectors again. https://help.formassembly.com/help/responses#reprocess-a-response
If a payment connector failed, please reopen the response so the respondent can re-enter their payment information. and submit the form again. https://help.formassembly.com/help/responses#reopen-response
We apologize for the disruption this caused.