airSlate Status
Real-time updates of airSlate issues and outages
airSlate status is Operational
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airSlate Components
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airSlate API
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airSlate Web
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Browser Extensions
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Microsoft Edge Bug Impacting Extensions
Started 22 Oct 2024 16:40:05 (30 days ago), still ongoing
Major Incident
Identified
Browser Extensions
Due to a bug introduced in the newest Microsoft Edge version, many browser extensions, including the WalkMe extension, may fail to work properly on Edge V+. As there is currently no status of the bug fix provided by Microsoft, WalkMe engineering has been able to determine the following workarounds to review with your IT team for an immediate solution.
- Unique Extension Deployment: WalkMe can provide a new extension (version 4.0.225) that can be mass-deployed by your IT team. Please reach out to WalkMe Support for assistance. The unique extension has the storage file integrated which allows the extension to access the necessary files.
- Reverting Edge Version: Revert to a previous version of Microsoft Edge, specifically version 128.
Please find a link to the Microsoft bug here: https://github.com/microsoft/MicrosoftEdge-Extensions/issues/179
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