NinjaOne Trust Status

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating this issue.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We have identified the root cause of the issue and a fix has been scheduled for deployment at 8:00 PM Central Time tonight.

During this maintenance window, some customers may experience brief interruptions or degraded performance while the update is applied.

We will post another update once the deployment is complete and the issue has been fully resolved.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently investigating an issue affecting Mac device installers that is preventing installation for some users. We are actively working to identify the root cause and implement a fix as soon as possible.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to work on a fix for this issue.

Identified: We have identified an issue where organization and location custom field data is missing after the update and are in the process of restoring the values now

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are aware of an issue causing the Splashtop icon to not appear on newly added devices. We are actively investigating this matter to identify the root cause and implement a solution as soon as possible.