Breach Secure Now status is Partially Degraded Service

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Breach Secure Now Simulated Phishing

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Breach Secure Now User Management

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Breach Secure Now Amazon Web Services (AWS)

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Breach Secure Now Catch Phish

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Active Incidents

AWS Outage Impacting the BSN Portal
Started 20 Oct 2025 14:58:17 (7 days ago), still ongoing
Minor Incident
Monitoring
Amazon Web Services (AWS)

The BSN portal is hosted on AWS, which experienced an outage between approximately 4:00 AM and 6:00 AM EST. As a result, the BSN portal and related services, including welcome and notification emails, were temporarily affected.

AWS has implemented mitigation measures and is progressing toward full recovery. We are observing continued improvement across the BSN portal and affected systems. Our team will continue to monitor the situation closely to ensure full restoration and stability.

Active Directory Sync Issue
Started 15 Oct 2025 18:26:27 (11 days ago), still ongoing
Minor Incident
Monitoring
User Management

We’ve received reports of delays and disruptions affecting Active Directory Sync. Our team is currently investigating the issue. We will share additional updates as soon as more information becomes available. Thank you for your patience.

Catch Phish Upgrade Needed Before Microsoft Exchange Online Token Shutdown
Started 25 Sep 2025 14:09:47 (1 month ago), still ongoing
Incident without Impact
Monitoring
Catch Phish

Microsoft will shut off their legacy Exchange Online Token in October. This change affects older Catch Phish deployments.

Partners currently using the workaround (re-enabling Exchange Online Tokens) must upgrade to the latest version of Catch Phish from the Microsoft Add-on Store.

Partners who have not yet acted and are just learning about this deadline also need to upgrade.

Upgrades can be completed by following the instructions in the Help Center. Alternatively, partners can open a support ticket, and our team will assist with the deployment.

Issue with SSO Setup
Started 22 Sep 2025 21:33:34 (1 month ago), still ongoing
Minor Incident
Monitoring
User Management

An issue with SSO setup has been identified. When trying to save the SSO configuration, an error is displayed saying, “Failed to save Federated Login: Failed to save Metadata URL.” This issue only impacts new SSO setups. Existing SSO setups are still working correctly.

Our team is investigating the issue and will provide updates as we learn more. Thank you for your patience and understanding.

Simulated Phishing Processing Issue
Started 15 Sep 2025 15:51:02 (1 month ago), still ongoing
Major Incident
Identified
Simulated Phishing

We have identified an issue with our simulated phishing system that is causing delays in processing emails in the queue. As a result, simulated phishing emails are taking longer than expected to be sent out.

Our team is actively working on a fix and will provide updates as soon as more information is available. We appreciate your patience and understanding as we resolve this matter.

Recently Resolved Incidents

No recent incidents

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    Breach Secure Now Components

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    Breach Secure Now Portal Stability

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    Breach Secure Now Portal Login

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    Breach Secure Now Training

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    Breach Secure Now Simulated Phishing

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    Simulated Phishing Processing Issue
    Started 15 Sep 2025 15:51:02 (1 month ago), still ongoing
    Major Incident
    Identified
    Simulated Phishing

    We have identified an issue with our simulated phishing system that is causing delays in processing emails in the queue. As a result, simulated phishing emails are taking longer than expected to be sent out.

    Our team is actively working on a fix and will provide updates as soon as more information is available. We appreciate your patience and understanding as we resolve this matter.

    Breach Secure Now Dark Web Monitoring

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    Breach Secure Now Policies and Procedures

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    Breach Secure Now Security/HIPAA Risk Assessments

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    Breach Secure Now Employee Assessments

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    Breach Secure Now User Management

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    Issue with SSO Setup
    Started 22 Sep 2025 21:33:34 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    User Management

    An issue with SSO setup has been identified. When trying to save the SSO configuration, an error is displayed saying, “Failed to save Federated Login: Failed to save Metadata URL.” This issue only impacts new SSO setups. Existing SSO setups are still working correctly.

    Our team is investigating the issue and will provide updates as we learn more. Thank you for your patience and understanding.

    Active Directory Sync Issue
    Started 15 Oct 2025 18:26:27 (11 days ago), still ongoing
    Minor Incident
    Monitoring
    User Management

    We’ve received reports of delays and disruptions affecting Active Directory Sync. Our team is currently investigating the issue. We will share additional updates as soon as more information becomes available. Thank you for your patience.

    Breach Secure Now Reporting

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    Breach Secure Now Product Purchasing

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    Breach Secure Now Notifications

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    Breach Secure Now Integrations

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    Breach Secure Now Amazon Web Services (AWS)

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    AWS Outage Impacting the BSN Portal
    Started 20 Oct 2025 14:58:17 (7 days ago), still ongoing
    Minor Incident
    Monitoring
    Amazon Web Services (AWS)

    The BSN portal is hosted on AWS, which experienced an outage between approximately 4:00 AM and 6:00 AM EST. As a result, the BSN portal and related services, including welcome and notification emails, were temporarily affected.

    AWS has implemented mitigation measures and is progressing toward full recovery. We are observing continued improvement across the BSN portal and affected systems. Our team will continue to monitor the situation closely to ensure full restoration and stability.

    Breach Secure Now Employee Secure Score (ESS)

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    Breach Secure Now Catch Phish

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    Catch Phish Upgrade Needed Before Microsoft Exchange Online Token Shutdown
    Started 25 Sep 2025 14:09:47 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    Catch Phish

    Microsoft will shut off their legacy Exchange Online Token in October. This change affects older Catch Phish deployments.

    Partners currently using the workaround (re-enabling Exchange Online Tokens) must upgrade to the latest version of Catch Phish from the Microsoft Add-on Store.

    Partners who have not yet acted and are just learning about this deadline also need to upgrade.

    Upgrades can be completed by following the instructions in the Help Center. Alternatively, partners can open a support ticket, and our team will assist with the deployment.

    Breach Secure Now Marketing Resources

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