Breach Secure Now status is Partially Degraded Service

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Breach Secure Now Simulated Phishing

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Breach Secure Now Notifications

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Breach Secure Now Catch Phish

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Active Incidents

Reminder: New Email Sender Domain
Started 2 Apr 2025 20:03:47 (19 days ago), still ongoing
Incident without Impact
Monitoring
Notifications

As a reminder, phase 2 of our brand transition from PII & PHI Protect to Breach Secure Now is now complete. With this transition, users will begin receiving all emails, including Micro Training emails, from Breachsecurenow.com starting on Thursday, April 3rd. Previously, these emails came from the domains security-reminders.com, pii-protect.com, and phi-protect.com.

We recommend using the email template below to remind your clients of this brand transition.

Brand Transition Email Template: https://portal.breachsecurenow.com/#/marketingResources/PII%20to%20BSN%20Brand%20Transition?assetId=r9cz59f5kwnkps99rxs547g

You can also visit the Marketing Resource Center for additional resources related to the brand transition.

Catch Phish Loading Issue
Started 25 Feb 2025 17:41:50 (2 months ago), still ongoing
Minor Incident
Monitoring
Catch Phish

An issue has been identified with the Catch Phish Email Plug-in not loading for some users. The cause of this issue has been linked to an update made by Microsoft which turns off all legacy Exchange user identity and callback tokens by default for Exchange Online tenants, encouraging the adoption of Nested App Authentication (NAA). This change affects Outlook add-ins that rely on these tokens, potentially impacting their functionality. Administrators can temporarily turn legacy tokens back on, but Microsoft will permanently disable them for all tenants by June 2025. We are working to ensure the smooth operation of Catch Phish while looking into options for the future. Thank you for your patience.

Phishing Tab Accessibility Issue for Users of ESET
Started 18 Feb 2025 19:51:13 (2 months ago), still ongoing
Minor Incident
Identified
Simulated Phishing

An issue has been identified which is preventing a small percentage of partners using the ESET endpoint security solution from accessing the phishing tab in the portal. There is a workaround to whitelist our AWS URL in ESET. Partners can open a support ticket if they would like our team to guide them through whitelisting ESET. Our team is currently working on a permanent fix and will provide an update as soon as possible. Thank you for your patience.

Recently Resolved Incidents

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    Breach Secure Now Components

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    Breach Secure Now Portal Stability

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    Breach Secure Now Portal Login

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    Breach Secure Now Training

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    Breach Secure Now Simulated Phishing

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    Phishing Tab Accessibility Issue for Users of ESET
    Started 18 Feb 2025 19:51:13 (2 months ago), still ongoing
    Minor Incident
    Identified
    Simulated Phishing

    An issue has been identified which is preventing a small percentage of partners using the ESET endpoint security solution from accessing the phishing tab in the portal. There is a workaround to whitelist our AWS URL in ESET. Partners can open a support ticket if they would like our team to guide them through whitelisting ESET. Our team is currently working on a permanent fix and will provide an update as soon as possible. Thank you for your patience.

    Breach Secure Now Dark Web Monitoring

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    Breach Secure Now Policies and Procedures

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    Breach Secure Now Security/HIPAA Risk Assessments

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    Breach Secure Now Employee Assessments

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    Breach Secure Now User Management

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    Breach Secure Now Reporting

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    Breach Secure Now Product Purchasing

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    Breach Secure Now Notifications

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    Reminder: New Email Sender Domain
    Started 2 Apr 2025 20:03:47 (19 days ago), still ongoing
    Incident without Impact
    Monitoring
    Notifications

    As a reminder, phase 2 of our brand transition from PII & PHI Protect to Breach Secure Now is now complete. With this transition, users will begin receiving all emails, including Micro Training emails, from Breachsecurenow.com starting on Thursday, April 3rd. Previously, these emails came from the domains security-reminders.com, pii-protect.com, and phi-protect.com.

    We recommend using the email template below to remind your clients of this brand transition.

    Brand Transition Email Template: https://portal.breachsecurenow.com/#/marketingResources/PII%20to%20BSN%20Brand%20Transition?assetId=r9cz59f5kwnkps99rxs547g

    You can also visit the Marketing Resource Center for additional resources related to the brand transition.

    Breach Secure Now Integrations

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    Breach Secure Now Amazon Web Services (AWS)

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    Breach Secure Now Employee Secure Score (ESS)

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    Breach Secure Now Catch Phish

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    Catch Phish Loading Issue
    Started 25 Feb 2025 17:41:50 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Catch Phish

    An issue has been identified with the Catch Phish Email Plug-in not loading for some users. The cause of this issue has been linked to an update made by Microsoft which turns off all legacy Exchange user identity and callback tokens by default for Exchange Online tenants, encouraging the adoption of Nested App Authentication (NAA). This change affects Outlook add-ins that rely on these tokens, potentially impacting their functionality. Administrators can temporarily turn legacy tokens back on, but Microsoft will permanently disable them for all tenants by June 2025. We are working to ensure the smooth operation of Catch Phish while looking into options for the future. Thank you for your patience.

    Breach Secure Now Marketing Resources

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