Bazaarvoice Status: check for Bazaarvoice outages and issues

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Bazaarvoice Conversations Platform

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Content Display

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Degradation - Product and Review Display Impact

Started 24 Apr 2026 17:15:16 (2 days ago), still ongoing

Minor Incident

Identified

Content Display

Portal Applications

Content Submission

Bazaarvoice has identified an issue that removed a subset of products with reviews, which is impacting review display, submission, and the Manage Content tool. Please note that the review data has not been lost, and we are working to restore all affected products. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 2:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Identified: Bazaarvoice has restored product IDs and other non-localized attributes (category ID, brand ID, etc.) for products that were removed due to an earlier issue. Review display and category specific questions in the submission form are back up. Additional parameters will continue to be added until the original product data is fully restored. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 27th, 2026, 11:00AM CST

24 Apr 2026 22:48:18 (2 days ago)

Identified: Bazaarvoice continues to restore the subset of products that were removed from an earlier issue, and we can confirm reviews are beginning to display on PDPs for some of these products. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 6:00PM CST

24 Apr 2026 20:50:58 (2 days ago)

Identified: Bazaarvoice continues to restore the subset of products that were removed from an earlier issue that impacted display, submission and data in the Manage Content tool. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 4:00PM CST

24 Apr 2026 18:54:00 (2 days ago)

Identified: Bazaarvoice has identified an issue that removed a subset of products with reviews, which is impacting review display, submission, and the Manage Content tool. Please note that the review data has not been lost, and we are working to restore all affected products. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 2:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

24 Apr 2026 17:15:16 (2 days ago)

See all updates

Content Submission

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Degradation - Product and Review Display Impact

Started 24 Apr 2026 17:15:16 (2 days ago), still ongoing

Minor Incident

Identified

Content Display

Portal Applications

Content Submission

Bazaarvoice has identified an issue that removed a subset of products with reviews, which is impacting review display, submission, and the Manage Content tool. Please note that the review data has not been lost, and we are working to restore all affected products. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 2:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Identified: Bazaarvoice has restored product IDs and other non-localized attributes (category ID, brand ID, etc.) for products that were removed due to an earlier issue. Review display and category specific questions in the submission form are back up. Additional parameters will continue to be added until the original product data is fully restored. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 27th, 2026, 11:00AM CST

24 Apr 2026 22:48:18 (2 days ago)

Identified: Bazaarvoice continues to restore the subset of products that were removed from an earlier issue, and we can confirm reviews are beginning to display on PDPs for some of these products. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 6:00PM CST

24 Apr 2026 20:50:58 (2 days ago)

Identified: Bazaarvoice continues to restore the subset of products that were removed from an earlier issue that impacted display, submission and data in the Manage Content tool. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 4:00PM CST

24 Apr 2026 18:54:00 (2 days ago)

Identified: Bazaarvoice has identified an issue that removed a subset of products with reviews, which is impacting review display, submission, and the Manage Content tool. Please note that the review data has not been lost, and we are working to restore all affected products. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 2:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

24 Apr 2026 17:15:16 (2 days ago)

See all updates

Syndication

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

API Services

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Moderation Service

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Email Notifications

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SEO Service

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Feed Processing

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SFTP Service

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Bazaarvoice Legacy (PRR) Platform

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Content Display

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Content Submission

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Syndication

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

API Services

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Moderation Service

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Email Notifications

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SEO Service

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Feed Processing

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SFTP Service

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Bazaarvoice Vibe

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Content Display

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Content Collection

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Portal

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Syndication

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

API Services

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Moderation Service

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Contextual Commerce (CoCo)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Creator Marketing

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Bazaarvoice Portal

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Portal Applications

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Degradation - Product and Review Display Impact

Started 24 Apr 2026 17:15:16 (2 days ago), still ongoing

Minor Incident

Identified

Content Display

Portal Applications

Content Submission

Bazaarvoice has identified an issue that removed a subset of products with reviews, which is impacting review display, submission, and the Manage Content tool. Please note that the review data has not been lost, and we are working to restore all affected products. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 2:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Identified: Bazaarvoice has restored product IDs and other non-localized attributes (category ID, brand ID, etc.) for products that were removed due to an earlier issue. Review display and category specific questions in the submission form are back up. Additional parameters will continue to be added until the original product data is fully restored. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 27th, 2026, 11:00AM CST

24 Apr 2026 22:48:18 (2 days ago)

Identified: Bazaarvoice continues to restore the subset of products that were removed from an earlier issue, and we can confirm reviews are beginning to display on PDPs for some of these products. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 6:00PM CST

24 Apr 2026 20:50:58 (2 days ago)

Identified: Bazaarvoice continues to restore the subset of products that were removed from an earlier issue that impacted display, submission and data in the Manage Content tool. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 4:00PM CST

24 Apr 2026 18:54:00 (2 days ago)

Identified: Bazaarvoice has identified an issue that removed a subset of products with reviews, which is impacting review display, submission, and the Manage Content tool. Please note that the review data has not been lost, and we are working to restore all affected products. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 24th, 2026, 2:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

24 Apr 2026 17:15:16 (2 days ago)

See all updates

Try It and Retailer Sampling

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Configuration Hub

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Workbench

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Connections

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Brand Edge

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Bazaarvoice Brand Community Sampling

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Branded Sampling Portal

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Content Submission

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Email Notifications

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Bazaarvoice Support Community

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Case Submission

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Live Chat

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Phone Support

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Bazaarvoice Knowledge

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Knowledge Base

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Bazaarvoice Developer Portal

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Bazaarvoice Partner Integrations

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Partner Integrations

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Bazaarvoice Contextual Commerce

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Shopify

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Hybris

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Salesforce Commerce Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Magento

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Bazaarvoice Status

Real-time updates of Bazaarvoice issues and outages

Bazaarvoice status is Partially Degraded Service

Bazaarvoice Conversations Platform

Content Display

Content Submission

Bazaarvoice Portal

Portal Applications

You're checking on Bazaarvoice - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Bazaarvoice Outage Survival Guide

Bazaarvoice Components

Bazaarvoice Conversations Platform

Content Display

Content Submission

Syndication

API Services

Moderation Service

Email Notifications

SEO Service

Feed Processing

SFTP Service

Bazaarvoice Legacy (PRR) Platform

Content Display

Content Submission

Syndication

API Services

Moderation Service

Email Notifications

SEO Service

Feed Processing

SFTP Service

Bazaarvoice Vibe

Content Display

Content Collection

Portal

Syndication

API Services

Moderation Service

Contextual Commerce (CoCo)

Creator Marketing

Bazaarvoice Portal

Portal Applications

Try It and Retailer Sampling

Configuration Hub

Workbench

Connections

Brand Edge

Bazaarvoice Brand Community Sampling

Branded Sampling Portal

Content Submission

Email Notifications

Bazaarvoice Support Community

Case Submission

Live Chat

Phone Support

Bazaarvoice Knowledge

Knowledge Base

Bazaarvoice Developer Portal

Bazaarvoice Partner Integrations

Partner Integrations

Bazaarvoice Contextual Commerce

Shopify

Hybris

Salesforce Commerce Cloud

Magento

Bazaarvoice Alternatives

Commonly Used Together