Bazaarvoice Status: check for Bazaarvoice outages and issues

Bazaarvoice status is Partially Degraded Service

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Bazaarvoice Portal

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Portal Applications

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See all 55 Bazaarvoice components

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Active Incidents

Degradation - Portal Insights delays

Started 4 Mar 2026 10:23:55 (3 hours ago), still ongoing

Minor Incident

Identified

Portal Applications

Bazaarvoice has identified an issue that is causing a degradation of the Insights application in the Bazaarvoice Portal. The root cause has been identified and a fix has been applied. Scheduled reports are expected to be slightly delayed and Insights dashboards will have delays of 24-48 hours until the system processes all the data. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

March 4th, 2026, 1:00 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Degradation: Intermittent login failure when accessing Portal

Started 2 Mar 2026 08:03:29 (2 days ago), still ongoing

Minor Incident

Monitoring

Portal Applications

Bazaarvoice has identified an issue causing intermittent login failures when accessing Portal (portal.bazaarvoice.com). We have implemented the fix and are currently monitoring the results. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: March 2nd, 2026, 07:00 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Monitoring: Bazaarvoice continues to monitor for issues relating to intermittent login failures to ensure there are no further disruptions for the Bazaarvoice Portal. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: March 3rd, 2026, 6:00 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

3 Mar 2026 11:07:38 (1 day ago)

Monitoring: Bazaarvoice will continue monitoring for any intermittent login failure issues to ensure there are no further disruptions for the Bazaarvoice Portal users. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: March 3rd, 2026, 5AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

2 Mar 2026 20:59:43 (2 days ago)

Monitoring: Bazaarvoice will continue monitoring for any intermittent login failure issues to ensure there are no further disruptions for the Bazaaarvoice Portal users. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: March 2nd, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

2 Mar 2026 14:06:07 (2 days ago)

Identified: Bazaarvoice has identified an issue causing intermittent login failures when accessing Portal (portal.bazaarvoice.com). We have implemented the fix and are currently monitoring the results. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: March 2nd, 2026, 07:00 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

2 Mar 2026 08:03:29 (2 days ago)

See all updates

Degradation - Portal Reports missing product data

Started 27 Feb 2026 16:43:54 (5 days ago), still ongoing

Minor Incident

Monitoring

Portal Applications

Bazaarvoice has identified an issue where on-demand and scheduled reports are missing product data. We are currently working on a fix and will regenerate the reports once resolved. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: February 27th, 2026, 03:00 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Monitoring: Bazaarvoice continues monitoring Portal Reports to ensure all available product data is included. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: March 3rd, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

2 Mar 2026 20:58:01 (2 days ago)

Monitoring: Bazaarvoice has implemented a fix for an issue that caused product data to be missing from on-demand and scheduled reports. All affected reports have been regenerated. We will continue to monitor the situation and will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: March 2nd, 2026, 03:00 PM CST

27 Feb 2026 20:14:38 (5 days ago)

Identified: Bazaarvoice has identified an issue where on-demand and scheduled reports are missing product data. We are currently working on a fix and will regenerate the reports once resolved. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: February 27th, 2026, 03:00 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

27 Feb 2026 16:43:55 (5 days ago)

See all updates

Portal Reporting has currently been impacted

Started 25 Feb 2026 06:40:48 (7 days ago), still ongoing

Minor Incident

Monitoring

Portal Applications

Bazaarvoice has identified an issue that the Portal Reporting has been currently impacted. Our engineering team is investigating the issue and working to restore Portal Reports. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: February 25th, 2026, 2:30 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Monitoring: Bazaarvoice continues monitoring Portal Reports tool to ensure all reports are being sent out successfully and the tool remains accessible. We will provide an update at the time designated below, or as soon as new information becomes available.

NEXT UPDATE: March 3rd, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

2 Mar 2026 20:58:55 (2 days ago)

Monitoring: Bazaarvoice is continuing to monitor the fix for an issue that caused an outage with Portal Reports. We will provide an update at the time designated below, or as soon as new information becomes available.

NEXT UPDATE: March 2nd, 2026, 5:00 PM CST

27 Feb 2026 20:28:44 (5 days ago)

Monitoring: Bazaarvoice continues to monitor the fix for an issue that caused an outage with Portal Reports. Bazaarvoice engineers also identified a small subset of on-demand reports that are still processing on a delay and we are working to ensure all reports will be delivered

We will provide an update at the time designated below, or as soon as new information becomes available.

NEXT UPDATE: February 27th, 2026, 5:00 PM CST

26 Feb 2026 22:59:59 (6 days ago)

Monitoring: Bazaarvoice continues to monitor the fix for an issue that caused an outage with Portal Reports. Any reports scheduled to be delivered during the outage have been generated. We will provide an update at the time designated below, or as soon as new information becomes available.

NEXT UPDATE: February 26th, 2026, 5:00 PM CST

25 Feb 2026 22:40:41 (7 days ago)

Monitoring: Bazaarvoice has implemented a fix to resolve an issue that caused an outage with Portal Reports and will continue to monitor the situation. Any reports scheduled to be delivered during the outage were paused, and will be generated soon. We will provide an update at the time designated below, or as soon as new information becomes available.

NEXT UPDATE: February 25th, 2026, 5:00 PM CST

25 Feb 2026 13:48:57 (7 days ago)

Investigating: Bazaarvoice has identified an issue that the Portal Reporting has been currently impacted. Our engineering team is continuing to investigate the issue and is working to restore Portal Reports. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: February 25th, 2026, 7:30 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

25 Feb 2026 09:12:32 (7 days ago)

Investigating: Bazaarvoice has identified an issue that the Portal Reporting has been currently impacted. Our engineering team is investigating the issue and working to restore Portal Reports. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: February 25th, 2026, 2:30 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

25 Feb 2026 06:40:48 (7 days ago)

See all updates

Recently Resolved Incidents

No recent incidents

Bazaarvoice Outage Survival Guide

A step-by-step guide to help you survive a Bazaarvoice outage

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Bazaarvoice Components

Bazaarvoice

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Bazaarvoice Conversations Platform

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Content Display

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Content Submission

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Syndication

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API Services

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Moderation Service

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Email Notifications

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SEO Service

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Feed Processing

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SFTP Service

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Bazaarvoice Legacy (PRR) Platform

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Content Display

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Content Submission

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Syndication

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API Services

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Moderation Service

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Email Notifications

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SEO Service

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Feed Processing

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SFTP Service

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Bazaarvoice Vibe

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Content Display

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Content Collection

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Portal

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Syndication

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API Services

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Moderation Service

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Contextual Commerce (CoCo)

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Creator Marketing

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Bazaarvoice Portal

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Portal Applications

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Portal Reporting has currently been impacted

Started 25 Feb 2026 06:40:48 (7 days ago), still ongoing

Minor Incident

Monitoring

Portal Applications

NEXT UPDATE: February 25th, 2026, 2:30 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

NEXT UPDATE: March 3rd, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

2 Mar 2026 20:58:55 (2 days ago)

NEXT UPDATE: March 2nd, 2026, 5:00 PM CST

27 Feb 2026 20:28:44 (5 days ago)

We will provide an update at the time designated below, or as soon as new information becomes available.

NEXT UPDATE: February 27th, 2026, 5:00 PM CST

26 Feb 2026 22:59:59 (6 days ago)

NEXT UPDATE: February 26th, 2026, 5:00 PM CST

25 Feb 2026 22:40:41 (7 days ago)

NEXT UPDATE: February 25th, 2026, 5:00 PM CST

25 Feb 2026 13:48:57 (7 days ago)

NEXT UPDATE: February 25th, 2026, 7:30 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

25 Feb 2026 09:12:32 (7 days ago)

NEXT UPDATE: February 25th, 2026, 2:30 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

25 Feb 2026 06:40:48 (7 days ago)

See all updates

Degradation - Portal Reports missing product data

Started 27 Feb 2026 16:43:54 (5 days ago), still ongoing

Minor Incident

Monitoring

Portal Applications

NEXT UPDATE: February 27th, 2026, 03:00 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

NEXT UPDATE: March 3rd, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

2 Mar 2026 20:58:01 (2 days ago)

NEXT UPDATE: March 2nd, 2026, 03:00 PM CST

27 Feb 2026 20:14:38 (5 days ago)

NEXT UPDATE: February 27th, 2026, 03:00 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

27 Feb 2026 16:43:55 (5 days ago)

See all updates

Degradation: Intermittent login failure when accessing Portal

Started 2 Mar 2026 08:03:29 (2 days ago), still ongoing

Minor Incident

Monitoring

Portal Applications

NEXT UPDATE: March 2nd, 2026, 07:00 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

NEXT UPDATE: March 3rd, 2026, 6:00 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

3 Mar 2026 11:07:38 (1 day ago)

NEXT UPDATE: March 3rd, 2026, 5AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

2 Mar 2026 20:59:43 (2 days ago)

NEXT UPDATE: March 2nd, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

2 Mar 2026 14:06:07 (2 days ago)

NEXT UPDATE: March 2nd, 2026, 07:00 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

2 Mar 2026 08:03:29 (2 days ago)

See all updates

Degradation - Portal Insights delays

Started 4 Mar 2026 10:23:55 (3 hours ago), still ongoing

Minor Incident

Identified

Portal Applications

NEXT UPDATE:

March 4th, 2026, 1:00 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Try It and Retailer Sampling

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Configuration Hub

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Workbench

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Connections

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Brand Edge

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Bazaarvoice Brand Community Sampling

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Branded Sampling Portal

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Content Submission

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Email Notifications

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Bazaarvoice Support Community

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Case Submission

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Live Chat

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Phone Support

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Bazaarvoice Knowledge

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Knowledge Base

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Bazaarvoice Developer Portal

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Bazaarvoice Partner Integrations

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Partner Integrations

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Bazaarvoice Contextual Commerce

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Shopify

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Hybris

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Salesforce Commerce Cloud

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Magento

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Bazaarvoice Status

Real-time updates of Bazaarvoice issues and outages

Bazaarvoice status is Partially Degraded Service

Bazaarvoice Portal

Portal Applications

Active Incidents

Recently Resolved Incidents

Bazaarvoice Outage Survival Guide

Bazaarvoice Components

Bazaarvoice Conversations Platform

Content Display

Content Submission

Syndication

API Services

Moderation Service

Email Notifications

SEO Service

Feed Processing

SFTP Service

Bazaarvoice Legacy (PRR) Platform

Content Display

Content Submission

Syndication

API Services

Moderation Service

Email Notifications

SEO Service

Feed Processing

SFTP Service

Bazaarvoice Vibe

Content Display

Content Collection

Portal

Syndication

API Services

Moderation Service

Contextual Commerce (CoCo)

Creator Marketing

Bazaarvoice Portal

Portal Applications

Try It and Retailer Sampling

Configuration Hub

Workbench

Connections

Brand Edge

Bazaarvoice Brand Community Sampling

Branded Sampling Portal

Content Submission

Email Notifications

Bazaarvoice Support Community

Case Submission

Live Chat

Phone Support

Bazaarvoice Knowledge

Knowledge Base

Bazaarvoice Developer Portal

Bazaarvoice Partner Integrations

Partner Integrations

Bazaarvoice Contextual Commerce

Shopify

Hybris

Salesforce Commerce Cloud

Magento

Bazaarvoice Alternatives

Commonly Used Together