Bazaarvoice status is Operational

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Active Incidents

No active incidents

Recently Resolved Incidents

Degradation: Portal Reports and Insights Dashboards data delay
Started 29 Sep 2025 08:38:13 (8 days ago), resolved 30 Sep 2025 07:58:44 (7 days ago)
Minor Incident
Resolved
Portal Applications

Bazaarvoice has identified a data delay issue affecting Portal Reports and Insights Dashboards data. The current estimated data delay is 48 hours, and the Portal report delivery will be delayed by approximately 8 hours. We will provide an update at the designated time below or as new information becomes available.

NEXT UPDATE:

September 29 th, 2025, 11:00 AM CST

[1343]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Bazaarvoice Outage Survival Guide

A step-by-step guide to help you survive a Bazaarvoice outage
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    Bazaarvoice Components

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    Bazaarvoice Conversations Platform

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    Content Display
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    Content Submission
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    Syndication
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    API Services
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    Moderation Service
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    Email Notifications
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    SEO Service
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    Feed Processing
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    SFTP Service
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    Bazaarvoice Legacy (PRR) Platform

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    Content Display
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    Content Submission
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    Syndication
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    API Services
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    Moderation Service
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    Email Notifications
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    SEO Service
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    Feed Processing
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    SFTP Service
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    Bazaarvoice Social Commerce

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    Content Display
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    Content Collection
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    Portal
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    Syndication
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    API Services
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    Moderation Service
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    Granify
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    Affable
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    Bazaarvoice Portal

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    Portal Applications
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    Degradation: Portal Reports and Insights Dashboards data delay
    Started 29 Sep 2025 08:38:13 (8 days ago), resolved 30 Sep 2025 07:58:44 (7 days ago)
    Minor Incident
    Resolved
    Portal Applications

    Bazaarvoice has identified a data delay issue affecting Portal Reports and Insights Dashboards data. The current estimated data delay is 48 hours, and the Portal report delivery will be delayed by approximately 8 hours. We will provide an update at the designated time below or as new information becomes available.

    NEXT UPDATE:

    September 29 th, 2025, 11:00 AM CST

    [1343]

    If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

    PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

    SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

    CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

    Try It and Retailer Sampling
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    Configuration Hub
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    Workbench
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    Connections
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    Brand Edge
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    Bazaarvoice Brand Community Sampling

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    Branded Sampling Portal
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    Content Submission
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    Email Notifications
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    Bazaarvoice Support Community

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    Case Submission
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    Live Chat
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    Phone Support
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    Bazaarvoice Knowledge

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    Knowledge Base
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    Bazaarvoice Developer Portal
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    Bazaarvoice Partner Integrations

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    Bazaarvoice Contextual Commerce

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