Bazaarvoice status is Operational

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Content Submission
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Outage - Production Service Interruption on all Sites
Started 31 Aug 2025 09:52:17 (2 days ago), resolved 31 Aug 2025 09:52:17 (2 days ago)
Incident without Impact
Resolved
Content Submission
API Services

Bazaarvoice has identified an issue with the portal's functionality was unavailable. All user actions, including login, data submission, and content retrieval, were blocked for around 30 mins time. The root cause of this issue has been identified. This could have impacted their operations, data submission, and user experience. However, the issue has been resolved from our end.

[1337]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Bazaarvoice Outage Survival Guide

A step-by-step guide to help you survive a Bazaarvoice outage
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    Bazaarvoice Components

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    Bazaarvoice Conversations Platform

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    Content Display
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    Content Submission
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    Outage - Production Service Interruption on all Sites
    Started 31 Aug 2025 09:52:17 (2 days ago), resolved 31 Aug 2025 09:52:17 (2 days ago)
    Incident without Impact
    Resolved
    Content Submission
    API Services

    Bazaarvoice has identified an issue with the portal's functionality was unavailable. All user actions, including login, data submission, and content retrieval, were blocked for around 30 mins time. The root cause of this issue has been identified. This could have impacted their operations, data submission, and user experience. However, the issue has been resolved from our end.

    [1337]

    If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

    PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

    SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

    CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

    Syndication
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    API Services
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    Outage - Production Service Interruption on all Sites
    Started 31 Aug 2025 09:52:17 (2 days ago), resolved 31 Aug 2025 09:52:17 (2 days ago)
    Incident without Impact
    Resolved
    Content Submission
    API Services

    Bazaarvoice has identified an issue with the portal's functionality was unavailable. All user actions, including login, data submission, and content retrieval, were blocked for around 30 mins time. The root cause of this issue has been identified. This could have impacted their operations, data submission, and user experience. However, the issue has been resolved from our end.

    [1337]

    If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

    PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

    SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

    CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

    Moderation Service
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    Email Notifications
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    SEO Service
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    Feed Processing
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    SFTP Service
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    Bazaarvoice Legacy (PRR) Platform

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    Content Display
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    Content Submission
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    Syndication
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    API Services
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    Moderation Service
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    Email Notifications
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    SEO Service
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    Feed Processing
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    SFTP Service
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    Bazaarvoice Social Commerce

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    Content Display
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    Content Collection
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    Portal
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    Syndication
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    API Services
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    Moderation Service
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    Granify
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    Affable
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    Bazaarvoice Portal

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    Portal Applications
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    Try It and Retailer Sampling
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    Configuration Hub
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    Workbench
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    Connections
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    Brand Edge
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    Bazaarvoice Brand Community Sampling

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    Branded Sampling Portal
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    Content Submission
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    Email Notifications
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    Bazaarvoice Support Community

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    Case Submission
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    Live Chat
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    Phone Support
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    Bazaarvoice Knowledge

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    Knowledge Base
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    Bazaarvoice Developer Portal
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    Bazaarvoice Partner Integrations

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    Bazaarvoice Contextual Commerce

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