Bazaarvoice Status: check for Bazaarvoice outages and issues

Bazaarvoice status is Operational

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Portal Applications

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See all 55 Bazaarvoice components

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Active Incidents

Degradation - Portal Alerts

Started 7 Apr 2026 19:08:14 (1 day ago), still ongoing

Minor Incident

Monitoring

Portal Applications

Bazaarvoice has identified a failure of event-triggered Portal Alerts that have a Moderation Status selection. Other alerts with Content, Products, or Product Feed selections remain operational.

A root cause has been determined and a solution is in progress. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

April 7th, 2026, 9:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Monitoring: Bazaarvoice has applied a fix and continues to monitor the situation to ensure a full resolution. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

April 9th, 2026, 11:00AM CST

If you have any questions, please contact Bazaarvoice Support.

8 Apr 2026 15:53:06 (15 hours ago)

Identified: Bazaarvoice is currently investigating a technical issue affecting Portal Alerts that specifically use Moderation Status filters. While these event-triggered notifications are currently failing to send, all other alert types - including those for Content, Products, and Product Feeds - remain fully operational.

Our engineering team has identified the root cause and is currently working on a fix. We will provide a further update at the time noted below or as soon as more information is available.

NEXT UPDATE:

April 8th, 2026, 3:00AM CST

[1391]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

8 Apr 2026 01:28:55 (1 day ago)

Identified: Bazaarvoice has identified a failure of event-triggered Portal Alerts that have a Moderation Status selection. Other alerts with Content, Products, or Product Feed selections remain operational.

A root cause has been determined and a solution is in progress. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

April 7th, 2026, 9:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

7 Apr 2026 19:08:14 (1 day ago)

See all updates

Degradation - Delayed Reports

Started 7 Apr 2026 15:33:15 (2 days ago), still ongoing

Minor Incident

Monitoring

Portal Applications

Bazaarvoice has identified an issue that is causing a delay of on-demand and scheduled reports. A root cause has been determined and a solution is in progress. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

April 7th, 2026, 5:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Monitoring: Bazaarvoice is continuing to monitor the situation to ensure a full resolution. We will provide an update at the time designated below or as soon as new information becomes available.

NEXT UPDATE:

April 9th, 2026, 1:00 PM CST

If you have any questions, please contact Bazaarvoice Support.

8 Apr 2026 20:08:30 (11 hours ago)

Monitoring: Bazaarvoice has deployed a fix and the failed on-demand and scheduled reports have been re-generated. We are continuing to monitor the situation to ensure a full resolution. We will provide an update at the time designated below or as soon as new information becomes available.

NEXT UPDATE:

April 8th, 2026, 5:00 PM CST

If you have any questions, please contact Bazaarvoice Support.

8 Apr 2026 14:36:35 (16 hours ago)

Monitoring: Bazaarvoice continues to work towards a resolution and is currently monitoring the delay of on-demand and scheduled Portal Reports. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

April 8th, 2026, 10:00AM CST

[1390]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

8 Apr 2026 10:27:08 (21 hours ago)

Identified: Bazaarvoice is continuing to see positive progress in resolving the processing delays affecting both on-demand and scheduled Portal Reports. Our engineering team remains fully engaged on a fix. We will provide a further update at the time noted below, or sooner if new information becomes available.

NEXT UPDATE:

April 8th, 2026, 4:00 AM CST

[1390]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

8 Apr 2026 03:58:22 (1 day ago)

Identified: Bazaarvoice is continuing to make progress in resolving the delay of on-demand and scheduled Portal Reports. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

April 7th, 2026, 11:00PM CST

If you have any questions, please contact Bazaarvoice Support.

7 Apr 2026 21:09:49 (1 day ago)

Identified: Bazaarvoice has identified an issue that is causing a delay of on-demand and scheduled reports. A root cause has been determined and a solution is in progress. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

April 7th, 2026, 5:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

7 Apr 2026 15:33:15 (2 days ago)

See all updates

Recently Resolved Incidents

No recent incidents

Bazaarvoice Outage Survival Guide

Tue 7

Wed 8

now

Degradation - Delayed Reports

Started 7 Apr 2026 15:33:15 (2 days ago), still ongoing

Minor Incident

Monitoring

Portal Applications

NEXT UPDATE:

April 7th, 2026, 5:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Monitoring: Bazaarvoice is continuing to monitor the situation to ensure a full resolution. We will provide an update at the time designated below or as soon as new information becomes available.

NEXT UPDATE:

April 9th, 2026, 1:00 PM CST

If you have any questions, please contact Bazaarvoice Support.

8 Apr 2026 20:08:30 (11 hours ago)

NEXT UPDATE:

April 8th, 2026, 5:00 PM CST

If you have any questions, please contact Bazaarvoice Support.

8 Apr 2026 14:36:35 (16 hours ago)

NEXT UPDATE:

April 8th, 2026, 10:00AM CST

[1390]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

8 Apr 2026 10:27:08 (21 hours ago)

NEXT UPDATE:

April 8th, 2026, 4:00 AM CST

[1390]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

8 Apr 2026 03:58:22 (1 day ago)

NEXT UPDATE:

April 7th, 2026, 11:00PM CST

If you have any questions, please contact Bazaarvoice Support.

7 Apr 2026 21:09:49 (1 day ago)

NEXT UPDATE:

April 7th, 2026, 5:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

7 Apr 2026 15:33:15 (2 days ago)

See all updates

Degradation - Portal Alerts

Started 7 Apr 2026 19:08:14 (1 day ago), still ongoing

Minor Incident

Monitoring

Portal Applications

Bazaarvoice has identified a failure of event-triggered Portal Alerts that have a Moderation Status selection. Other alerts with Content, Products, or Product Feed selections remain operational.

A root cause has been determined and a solution is in progress. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

April 7th, 2026, 9:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

NEXT UPDATE:

April 9th, 2026, 11:00AM CST

If you have any questions, please contact Bazaarvoice Support.

8 Apr 2026 15:53:06 (15 hours ago)

Our engineering team has identified the root cause and is currently working on a fix. We will provide a further update at the time noted below or as soon as more information is available.

NEXT UPDATE:

April 8th, 2026, 3:00AM CST

[1391]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

8 Apr 2026 01:28:55 (1 day ago)

A root cause has been determined and a solution is in progress. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

April 7th, 2026, 9:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

7 Apr 2026 19:08:14 (1 day ago)

See all updates

Try It and Retailer Sampling

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Configuration Hub

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Workbench

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Connections

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Brand Edge

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Bazaarvoice Brand Community Sampling

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Branded Sampling Portal

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Content Submission

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Email Notifications

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Bazaarvoice Support Community

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Case Submission

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Live Chat

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Phone Support

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Bazaarvoice Knowledge

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Knowledge Base

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Bazaarvoice Developer Portal

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Bazaarvoice Partner Integrations

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Bazaarvoice Contextual Commerce

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Partner Integrations

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Shopify

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Hybris

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Salesforce Commerce Cloud

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Magento

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Bazaarvoice Status

Real-time updates of Bazaarvoice issues and outages

Bazaarvoice status is Operational

Portal Applications

You're checking on Bazaarvoice - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Bazaarvoice Outage Survival Guide

Bazaarvoice Components

Bazaarvoice Conversations Platform

Content Display

Content Submission

Syndication

API Services

Moderation Service

Email Notifications

SEO Service

Feed Processing

SFTP Service

Bazaarvoice Legacy (PRR) Platform

Content Display

Content Submission

Syndication

API Services

Moderation Service

Email Notifications

SEO Service

Feed Processing

SFTP Service

Bazaarvoice Vibe

Content Display

Content Collection

Portal

Syndication

API Services

Moderation Service

Contextual Commerce (CoCo)

Creator Marketing

Bazaarvoice Portal

Portal Applications

Try It and Retailer Sampling

Configuration Hub

Workbench

Connections

Brand Edge

Bazaarvoice Brand Community Sampling

Branded Sampling Portal

Content Submission

Email Notifications

Bazaarvoice Support Community

Case Submission

Live Chat

Phone Support

Bazaarvoice Knowledge

Knowledge Base

Bazaarvoice Developer Portal

Bazaarvoice Partner Integrations

Bazaarvoice Contextual Commerce

Partner Integrations

Shopify

Hybris

Salesforce Commerce Cloud

Magento

Bazaarvoice Alternatives

Commonly Used Together