Bazaarvoice Status
Real-time updates of Bazaarvoice issues and outages
Bazaarvoice status is Operational
Shopify
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Active Incidents
No active incidents
Recently Resolved Incidents
Bazaarvoice has detected an issue with the backend service for our plugin for Shopify. We do not expect this is affecting the shopper-facing display or submission components, but it will affect client's ability to access the plugin settings within Shopify. It may also cause delays in feed related services (ex. catalog feed delivery to Bazaarvoice may happen later than usual). We are currently working to restore access so clients can resume making updates to the plugin settings as needed.
Next Update: July 24th, 2026, 1:00PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)
Bazaarvoice Outage Survival Guide
Bazaarvoice Components
Bazaarvoice Conversations Platform
Content Display
Content Submission
Syndication
API Services
Moderation Service
Email Notifications
SEO Service
Feed Processing
SFTP Service
Bazaarvoice Legacy (PRR) Platform
Content Display
Content Submission
Syndication
API Services
Moderation Service
Email Notifications
SEO Service
Feed Processing
SFTP Service
Bazaarvoice Vibe
Content Display
Content Collection
Portal
Syndication
API Services
Moderation Service
Contextual Commerce (CoCo)
Creator Marketing
Bazaarvoice Portal
Portal Applications
Try It and Retailer Sampling
Configuration Hub
Workbench
Connections
Brand Edge
Bazaarvoice Brand Community Sampling
Branded Sampling Portal
Content Submission
Email Notifications
Bazaarvoice Support Community
Case Submission
Live Chat
Phone Support
Bazaarvoice Knowledge
Knowledge Base
Bazaarvoice Developer Portal
Bazaarvoice Partner Integrations
Partner Integrations
Bazaarvoice Contextual Commerce
Shopify
Bazaarvoice has detected an issue with the backend service for our plugin for Shopify. We do not expect this is affecting the shopper-facing display or submission components, but it will affect client's ability to access the plugin settings within Shopify. It may also cause delays in feed related services (ex. catalog feed delivery to Bazaarvoice may happen later than usual). We are currently working to restore access so clients can resume making updates to the plugin settings as needed.
Next Update: July 24th, 2026, 1:00PM CDT
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question
CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)