Bazaarvoice Status: check for Bazaarvoice outages and issues

Bazaarvoice status is Operational

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Feed Processing

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Portal

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Portal Applications

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See all 49 Bazaarvoice components

Last updated 1 minute ago from official status page. Learn more

Stay ahead of Bazaarvoice outages

Active Incidents

No active incidents

Recently Resolved Incidents

Degradation - Instagram Analytics follower count not up to date

Started 13 Jan 2025 17:02:42 (5 days ago), resolved 14 Jan 2025 21:10:34 (3 days ago)

Minor Incident

Resolved

Portal

Bazaarvoice has identified an issue that is causing a degradation with Instagram Analytics, specifically in the follower count data, within the Vibe platform. We are investigating the matter further, and we will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 13th, 2025, 3:30 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Resolved: Bazaarvoice has verified that the issue has been resolved, and all services are fully functioning and closing this incident.

This is the final update.

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll free) / 866 522 9227, Option 4 (toll free) UNITED KINGDOM: 0800 368 0991 (toll free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question

CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

14 Jan 2025 21:10:34 (3 days ago)

Monitoring: Bazaarvoice has implemented a fix for the Instagram Analytics follower count data, and we are monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 14th, 2025, 3:30 PM CST

13 Jan 2025 21:25:21 (4 days ago)

Investigating: Bazaarvoice has identified an issue that is causing a degradation with Instagram Analytics, specifically in the follower count data, within the Vibe platform. We are investigating the matter further, and we will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 13th, 2025, 3:30 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

13 Jan 2025 17:02:42 (5 days ago)

See all updates

Degradation - SEO feeds and Bulk Export Feeds

Started 8 Jan 2025 13:09:46 (10 days ago), resolved 14 Jan 2025 10:18:04 (4 days ago)

Minor Incident

Resolved

Feed Processing

Bazaarvoice has identified an issue that is causing a degradation of the SEO feeds (US region) and the Bulk Export Feeds (EU region) delivery service. Due to this issue the export feeds for the 7th of January, 2025 will be delayed.

We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 8th, 2025, 3 PM CST

[1279]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Resolved: Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident.

This is the final update.

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

14 Jan 2025 10:18:04 (4 days ago)

Monitoring: We are continuing to monitor this situation with the bulk export and SEO feeds. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 14th, 2025, 11 AM CST

13 Jan 2025 16:56:58 (5 days ago)

Monitoring: All bulk processes are running fine. We will continue to monitor the situation and provide updates as needed.

NEXT UPDATE: January 13th, 2025, 11 AM CST

10 Jan 2025 17:01:51 (8 days ago)

Monitoring: All bulk processes are running smoothly. Delivery timelines: feeds from January 7th and 8th have been delivered, and all Bulk Export (EU) and SEO (US) feeds for January 9th are on track for timely delivery on January 10th, 2025, at 2:00 AM CST. We will continue to monitor the situation and provide updates as needed.

NEXT UPDATE: January 10th, 2025, 11 AM CST

9 Jan 2025 20:22:38 (8 days ago)

Monitoring: Bazaarvoice has now successfully delivered the SEO and Export Feeds for the 7th of January, 2025. However, subsequent feed delivery delays are expected. Bazaarvoice will continue to monitor the situation and provide further updates.

We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 9th, 2025, 3 PM CST

[1279]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

9 Jan 2025 11:00:11 (9 days ago)

Identified: Bazaarvoice continues to work on a fix for the issue. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 8th, 2025, 9 PM CST

8 Jan 2025 21:02:22 (9 days ago)

Identified: Bazaarvoice has identified an issue that is causing a degradation of the SEO feeds (US region) and the Bulk Export Feeds (EU region) delivery service. Due to this issue the export feeds for the 7th of January, 2025 will be delayed.

We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 8th, 2025, 3 PM CST

[1279]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

8 Jan 2025 13:09:46 (10 days ago)

See all updates

Portal password reset errors

Started 9 Jan 2025 21:00:24 (8 days ago), resolved 13 Jan 2025 15:47:44 (5 days ago)

Minor Incident

Resolved

Portal Applications

Bazaarvoice is currently investigating an issue affecting the user password reset functionality. Users attempting to reset their passwords may encounter errors. The root cause has not yet been identified. We will share an update at the scheduled time below or as soon as new information becomes available.

NEXT UPDATE: January 9th, 2025, 5 PM CST

[1280]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Resolved: Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident.

This is the final update.

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question

CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

13 Jan 2025 15:47:44 (5 days ago)

Monitoring: The Portal user password reset is working fine. We will continue to monitor the situation and provide updates as needed.

NEXT UPDATE: January 13th, 2025, 1 PM CST

10 Jan 2025 20:33:36 (7 days ago)

Monitoring: Bazaarvoice will continue to monitor the Portal user account password reset functionality to ensure it is working as expected and that the issue is fully resolved.

We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 10th, 2025, 3 PM CST

[1280]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

10 Jan 2025 14:05:48 (8 days ago)

Monitoring: Bazaarvoice has implemented a fix for the Portal user password reset functionality and we are monitoring the situation to verify that the issue has been fully resolved. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 10th, 2025, 8:00 AM CST

[1280]

10 Jan 2025 07:54:52 (8 days ago)

Identified: Bazaarvoice has identified the issue affecting the user password reset functionality and is actively investigating it. We will provide the next update at the scheduled time below, or earlier if new information becomes available.

NEXT UPDATE: January 10th, 2025, 2 AM CST

10 Jan 2025 05:10:57 (8 days ago)

Identified: Bazaarvoice has identified the issue affecting the user password reset functionality and continues investigating it. We will provide the next update at the time below or when new information becomes available.

NEXT UPDATE: January 9th, 2025, 11 PM CST

9 Jan 2025 22:45:25 (8 days ago)

Investigating: Bazaarvoice is currently investigating an issue affecting the user password reset functionality. Users attempting to reset their passwords may encounter errors. The root cause has not yet been identified. We will share an update at the scheduled time below or as soon as new information becomes available.

NEXT UPDATE: January 9th, 2025, 5 PM CST

[1280]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

9 Jan 2025 21:00:24 (8 days ago)

See all updates

Bazaarvoice Outage Survival Guide

A step-by-step guide to help you survive a Bazaarvoice outage

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Bazaarvoice Components

Bazaarvoice

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Bazaarvoice Conversations Platform

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Content Display

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Content Submission

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Syndication

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API Services

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Moderation Service

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Email Notifications

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SEO Service

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Feed Processing

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Degradation - SEO feeds and Bulk Export Feeds

Started 8 Jan 2025 13:09:46 (10 days ago), resolved 14 Jan 2025 10:18:04 (4 days ago)

Minor Incident

Resolved

Feed Processing

We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 8th, 2025, 3 PM CST

[1279]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Resolved: Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident.

This is the final update.

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

14 Jan 2025 10:18:04 (4 days ago)

Monitoring: We are continuing to monitor this situation with the bulk export and SEO feeds. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 14th, 2025, 11 AM CST

13 Jan 2025 16:56:58 (5 days ago)

Monitoring: All bulk processes are running fine. We will continue to monitor the situation and provide updates as needed.

NEXT UPDATE: January 13th, 2025, 11 AM CST

10 Jan 2025 17:01:51 (8 days ago)

NEXT UPDATE: January 10th, 2025, 11 AM CST

9 Jan 2025 20:22:38 (8 days ago)

We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 9th, 2025, 3 PM CST

[1279]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

9 Jan 2025 11:00:11 (9 days ago)

Identified: Bazaarvoice continues to work on a fix for the issue. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 8th, 2025, 9 PM CST

8 Jan 2025 21:02:22 (9 days ago)

We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 8th, 2025, 3 PM CST

[1279]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

8 Jan 2025 13:09:46 (10 days ago)

See all updates

SFTP Service

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Bazaarvoice Legacy (PRR) Platform

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Content Display

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Content Submission

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Syndication

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API Services

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Moderation Service

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Email Notifications

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SEO Service

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Feed Processing

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SFTP Service

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Bazaarvoice Social Commerce

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Content Display

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Content Collection

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Portal

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Degradation - Instagram Analytics follower count not up to date

Started 13 Jan 2025 17:02:42 (5 days ago), resolved 14 Jan 2025 21:10:34 (3 days ago)

Minor Incident

Resolved

Portal

NEXT UPDATE: January 13th, 2025, 3:30 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Resolved: Bazaarvoice has verified that the issue has been resolved, and all services are fully functioning and closing this incident.

This is the final update.

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question

CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

14 Jan 2025 21:10:34 (3 days ago)

NEXT UPDATE: January 14th, 2025, 3:30 PM CST

13 Jan 2025 21:25:21 (4 days ago)

NEXT UPDATE: January 13th, 2025, 3:30 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

13 Jan 2025 17:02:42 (5 days ago)

See all updates

Syndication

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API Services

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Moderation Service

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Granify

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Affable

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Bazaarvoice Portal

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Portal Applications

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Portal password reset errors

Started 9 Jan 2025 21:00:24 (8 days ago), resolved 13 Jan 2025 15:47:44 (5 days ago)

Minor Incident

Resolved

Portal Applications

NEXT UPDATE: January 9th, 2025, 5 PM CST

[1280]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Resolved: Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident.

This is the final update.

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Go to https://support.bazaarvoice.com and click on the "Open a Case" button to submit a case with your question

CHAT: Log into the Bazaarvoice Support Community and click the "Live Chat" button (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days)

13 Jan 2025 15:47:44 (5 days ago)

Monitoring: The Portal user password reset is working fine. We will continue to monitor the situation and provide updates as needed.

NEXT UPDATE: January 13th, 2025, 1 PM CST

10 Jan 2025 20:33:36 (7 days ago)

Monitoring: Bazaarvoice will continue to monitor the Portal user account password reset functionality to ensure it is working as expected and that the issue is fully resolved.

We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 10th, 2025, 3 PM CST

[1280]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

10 Jan 2025 14:05:48 (8 days ago)

NEXT UPDATE: January 10th, 2025, 8:00 AM CST

[1280]

10 Jan 2025 07:54:52 (8 days ago)

NEXT UPDATE: January 10th, 2025, 2 AM CST

10 Jan 2025 05:10:57 (8 days ago)

NEXT UPDATE: January 9th, 2025, 11 PM CST

9 Jan 2025 22:45:25 (8 days ago)

NEXT UPDATE: January 9th, 2025, 5 PM CST

[1280]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

9 Jan 2025 21:00:24 (8 days ago)

See all updates

Try It and Retailer Sampling

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Configuration Hub

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Workbench

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Connections

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Brand Edge

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Bazaarvoice Brand Community Sampling

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Branded Sampling Portal

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Content Submission

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Email Notifications

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Bazaarvoice Support Community

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Case Submission

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Live Chat

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Phone Support

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Bazaarvoice Knowledge

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Knowledge Base

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Bazaarvoice Developer Portal

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Bazaarvoice Partner Integrations

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Bazaarvoice Alternatives

ChannelAdvisor

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Bloomreach

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Productsup

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Channable

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Paytronix

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Mercos

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Invoca

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Mention Me

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Bazaarvoice Status

Real-time updates of Bazaarvoice issues and outages

Bazaarvoice status is Operational

Feed Processing

Portal

Portal Applications

Active Incidents

Recently Resolved Incidents

Bazaarvoice Outage Survival Guide

Bazaarvoice Components

Bazaarvoice Conversations Platform

Content Display

Content Submission

Syndication

API Services

Moderation Service

Email Notifications

SEO Service

Feed Processing

SFTP Service

Bazaarvoice Legacy (PRR) Platform

Content Display

Content Submission

Syndication

API Services

Moderation Service

Email Notifications

SEO Service

Feed Processing

SFTP Service

Bazaarvoice Social Commerce

Content Display

Content Collection

Portal

Syndication

API Services

Moderation Service

Granify

Affable

Bazaarvoice Portal

Portal Applications

Try It and Retailer Sampling

Configuration Hub

Workbench

Connections

Brand Edge

Bazaarvoice Brand Community Sampling

Branded Sampling Portal

Content Submission

Email Notifications

Bazaarvoice Support Community

Case Submission

Live Chat

Phone Support

Bazaarvoice Knowledge

Knowledge Base

Bazaarvoice Developer Portal

Bazaarvoice Partner Integrations

Bazaarvoice Alternatives

Commonly Used Together