Bazaarvoice Status
Real-time updates of Bazaarvoice issues and outages
Bazaarvoice status is Operational
Portal Applications
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Active Incidents
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Recently Resolved Incidents
Bazaarvoice is currently investigating a data processing delay affecting our Insights dashboards. As a result, data within both Network and Sentiment dashboards is temporarily stale. This issue impacts most client packages, excluding Essentials.
Next Steps: Our teams are actively working to restore the data feed and refresh the reporting. We will provide another update as soon as more information is available. We apologize for the inconvenience.
NEXT UPDATE: June 23rd, 2026, 11:00 AM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Bazaarvoice Outage Survival Guide
Bazaarvoice Components
Bazaarvoice Conversations Platform
Content Display
Content Submission
Syndication
API Services
Moderation Service
Email Notifications
SEO Service
Feed Processing
SFTP Service
Bazaarvoice Legacy (PRR) Platform
Content Display
Content Submission
Syndication
API Services
Moderation Service
Email Notifications
SEO Service
Feed Processing
SFTP Service
Bazaarvoice Vibe
Content Display
Content Collection
Portal
Syndication
API Services
Moderation Service
Contextual Commerce (CoCo)
Creator Marketing
Bazaarvoice Portal
Portal Applications
Bazaarvoice is currently investigating a data processing delay affecting our Insights dashboards. As a result, data within both Network and Sentiment dashboards is temporarily stale. This issue impacts most client packages, excluding Essentials.
Next Steps: Our teams are actively working to restore the data feed and refresh the reporting. We will provide another update as soon as more information is available. We apologize for the inconvenience.
NEXT UPDATE: June 23rd, 2026, 11:00 AM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)