Bazaarvoice Status
Real-time updates of Bazaarvoice issues and outages
Bazaarvoice status is Operational
Syndication
Portal Applications
Active Incidents
No active incidents
Recently Resolved Incidents
Bazaarvoice has identified an issue that the limited number of products don't get their status updated. The impact is limited to potential delays in syndication for the affected products. Our engineering team has identified the root cause and is actively working on a resolution. We will provide an update at the time designated below or as soon as new information becomes available.
NEXT UPDATE: February 9th, 2026, 8:00 AM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Bazaarvoice has identified an issue impacting Portal Reports. Ad-hoc reports are not impacted, but any recurring reports using the templates below run from Jan. 31 4am CST until Feb. 4 12.30pm CST will have either arrived blank or been delayed. Recurring reports after the end time are not impacted, as the root cause was addressed. Bazaarvoice is currently reviewing potential remediation actions for the impacted reports. Clients can manually run reports in the meantime if data is needed sooner.
Affected templates: Coverage Opportunity, Multi-instance R&R key metrics, Multi-instance Network impact, Message Engagement, Network Content Response Efficiency, Conversion Impact Report e-Commerce, Conversion Impact Report non-Commerce, Vendor Scorecard, Network reviews & responses, Network questions & answers, Sampling Campaign Performance, ReviewSource Impact on Destination Sites, Connections brand engagement, ReviewSource Native Impact, Popular products with few reviews, Adverse and legally sensitive syndicated content, ReviewSource Impact on Destination Products, Popular categories with few reviews, Network Performance, Network Sentiment, Popular brands with few reviews, Network Common Keywords - All Network Reviews
NEXT UPDATE: February 5th, 2026 11:00AM CST
Bazaarvoice Outage Survival Guide
Bazaarvoice Components
Bazaarvoice Conversations Platform
Content Display
Content Submission
Syndication
Bazaarvoice has identified an issue that the limited number of products don't get their status updated. The impact is limited to potential delays in syndication for the affected products. Our engineering team has identified the root cause and is actively working on a resolution. We will provide an update at the time designated below or as soon as new information becomes available.
NEXT UPDATE: February 9th, 2026, 8:00 AM CST
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
API Services
Moderation Service
Email Notifications
SEO Service
Feed Processing
SFTP Service
Bazaarvoice Legacy (PRR) Platform
Content Display
Content Submission
Syndication
API Services
Moderation Service
Email Notifications
SEO Service
Feed Processing
SFTP Service
Bazaarvoice Vibe
Content Display
Content Collection
Portal
Syndication
API Services
Moderation Service
Contextual Commerce (CoCo)
Creator Marketing
Bazaarvoice Portal
Portal Applications
Bazaarvoice has identified an issue impacting Portal Reports. Ad-hoc reports are not impacted, but any recurring reports using the templates below run from Jan. 31 4am CST until Feb. 4 12.30pm CST will have either arrived blank or been delayed. Recurring reports after the end time are not impacted, as the root cause was addressed. Bazaarvoice is currently reviewing potential remediation actions for the impacted reports. Clients can manually run reports in the meantime if data is needed sooner.
Affected templates: Coverage Opportunity, Multi-instance R&R key metrics, Multi-instance Network impact, Message Engagement, Network Content Response Efficiency, Conversion Impact Report e-Commerce, Conversion Impact Report non-Commerce, Vendor Scorecard, Network reviews & responses, Network questions & answers, Sampling Campaign Performance, ReviewSource Impact on Destination Sites, Connections brand engagement, ReviewSource Native Impact, Popular products with few reviews, Adverse and legally sensitive syndicated content, ReviewSource Impact on Destination Products, Popular categories with few reviews, Network Performance, Network Sentiment, Popular brands with few reviews, Network Common Keywords - All Network Reviews
NEXT UPDATE: February 5th, 2026 11:00AM CST