Bazaarvoice Status
Real-time updates of Bazaarvoice issues and outages
Bazaarvoice status is Operational
Portal Applications
Active Incidents
No active incidents
Recently Resolved Incidents
Bazaarvoice has identified an issue causing delays in Portal report generation (both scheduled and on-demand) for the majority of clients today, Tuesday, January 6th.
Our engineering team is actively working on a resolution. We will provide an update at the time designated below or as soon as new information becomes available.
NEXT UPDATE:
January 6th, 2026, 11:00 AM CST
[1364]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll-free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll-free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT:
Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Bazaarvoice has identified an issue causing delays in Portal report generation (both scheduled and on-demand) for the majority of clients today, Monday, January 5th.
Our engineering team is actively working on a resolution. We will provide an update at the time designated below or as soon as new information becomes available.
NEXT UPDATE:
January 5th, 2026, 11:00 AM CST
[1364]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll-free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll-free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT:
Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Bazaarvoice Outage Survival Guide
Bazaarvoice Components
Bazaarvoice Conversations Platform
Content Display
Content Submission
Syndication
API Services
Moderation Service
Email Notifications
SEO Service
Feed Processing
SFTP Service
Bazaarvoice Legacy (PRR) Platform
Content Display
Content Submission
Syndication
API Services
Moderation Service
Email Notifications
SEO Service
Feed Processing
SFTP Service
Bazaarvoice Vibe
Content Display
Content Collection
Portal
Syndication
API Services
Moderation Service
Contextual Commerce (CoCo)
Creator Marketing
Bazaarvoice Portal
Portal Applications
Bazaarvoice has identified an issue causing delays in Portal report generation (both scheduled and on-demand) for the majority of clients today, Monday, January 5th.
Our engineering team is actively working on a resolution. We will provide an update at the time designated below or as soon as new information becomes available.
NEXT UPDATE:
January 5th, 2026, 11:00 AM CST
[1364]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll-free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll-free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT:
Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Bazaarvoice has identified an issue causing delays in Portal report generation (both scheduled and on-demand) for the majority of clients today, Tuesday, January 6th.
Our engineering team is actively working on a resolution. We will provide an update at the time designated below or as soon as new information becomes available.
NEXT UPDATE:
January 6th, 2026, 11:00 AM CST
[1364]
If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE:
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 0800 368 0991 (toll-free)
FRANCE: 08 05 08 94 80 (toll free)
GERMANY: 0800 188 8904 (toll-free)
REST OF EMEA: +44(0)20 8080 1100, Option 4
AUSTRALIA: 1300 089 962 (toll-free)
APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY:
Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.
CHAT:
Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)