Bazaarvoice Status: check for Bazaarvoice outages and issues

Bazaarvoice status is Operational

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Active Incidents

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Recently Resolved Incidents

Degradation - 24 hour content delay within the Portal: Insights application

Started 19 Jan 2026 09:36:52 (3 days ago), resolved 20 Jan 2026 10:00:03 (2 days ago)

Minor Incident

Resolved

Portal Applications

Bazaarvoice has identified an issue that is causing a degradation of the Portal - Insights application to have a 24 hour delay to the data available in Insights. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 19th, 2026, 11:00 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Resolved: Bazaarvoice has resolved the issue that was causing a degradation of the Portal: Insights application to have a 24 hour delay to the data available in Insights. The Portal - Insights application is now working as expected.

This is the final update.

[1366]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

20 Jan 2026 10:00:03 (2 days ago)

Monitoring: Bazaarvoice has rolled out a fix for the issue of data in Insights being delayed, and we are expecting full service to be restored by 1:00AM UTC, 20th of January. We will continue monitoring the issue until full resolution is confirmed.

NEXT UPDATE:

January 20th, 2026, 8:00 AM CST

[1366]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

19 Jan 2026 16:09:37 (2 days ago)

Investigating: Bazaarvoice has identified an issue that is causing a degradation of the Portal - Insights application to have a 24 hour delay to the data available in Insights. A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: January 19th, 2026, 11:00 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

19 Jan 2026 09:36:52 (3 days ago)

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Bazaarvoice Outage Survival Guide

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Degradation - 24 hour content delay within the Portal: Insights application

Started 19 Jan 2026 09:36:52 (3 days ago), resolved 20 Jan 2026 10:00:03 (2 days ago)

Minor Incident

Resolved

Portal Applications

NEXT UPDATE: January 19th, 2026, 11:00 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

This is the final update.

[1366]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

20 Jan 2026 10:00:03 (2 days ago)

NEXT UPDATE:

January 20th, 2026, 8:00 AM CST

[1366]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

19 Jan 2026 16:09:37 (2 days ago)

NEXT UPDATE: January 19th, 2026, 11:00 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

19 Jan 2026 09:36:52 (3 days ago)

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Bazaarvoice Status

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