Bazaarvoice Status: check for Bazaarvoice outages and issues

Bazaarvoice status is Operational

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Feed Processing

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Portal Applications

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See all 55 Bazaarvoice components

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Active Incidents

No active incidents

Recently Resolved Incidents

Degradation - Recent data missing in Export Feeds and Network Reports/Insights data starting April 25th

Started 28 Apr 2026 19:31:12 (9 days ago), resolved 4 May 2026 09:19:12 (3 days ago)

Minor Incident

Resolved

Portal Applications

Feed Processing

Bazaarvoice has identified an issue affecting all clients that is causing a degradation of Export Feeds generation process. Generated feeds are missing recent data collected or updated since the 25th of April. The following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The root cause of the issue is yet to be determined. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 28th, 2026, 7:00PM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Resolved: Bazaarvoice has successfully delivered all the missing feeds and all the missing data has been back-filled. No further disruptions have been observed.

This is the final update.

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

4 May 2026 09:19:12 (3 days ago)

Monitoring: Bazaarvoice has delivered the missing April 29th Cloud SEO feeds, bringing all feed deliveries up to date. We continue monitoring the situation to ensure no further disruptions occur.

Monitoring will continue until full resolution of the issue is confirmed.

NEXT UPDATE: May 4th, 2026, 4AM CDT

1 May 2026 19:51:23 (6 days ago)

Monitoring: Bazaarvoice systems have caught up in delivering all the missing feeds that were affected by the issue, with the exception of the Cloud SEO Feeds. These feeds with missing data from the 29th of April are planned to be delivered on the 1st of May 19:00 UTC.

Bazaarvoice will continue to monitor the status of the data and feeds to ensure there are no further delays, disruptions or data degradation.

NEXT UPDATE: May 1st, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

1 May 2026 09:20:54 (6 days ago)

Identified: Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

April 25th - 28th's missing data will be delivered within April 29th's feeds. April 29th's feeds will have the following behavioral changes:

Incremental Standard Client Feed: will be delivered as a Full Standard Client Feed (containing all data).
Incremental DCE Feeds: will be delivered as Full DCE Feeds.
Other Feeds: No behavioural changes.

Expected Delivery Timelines of feeds affected by the issue (UTC):

April 30, 10:30PM UTC – April 29th's Feeds are expected to be delivered.
May 1, 9:30AM UTC – April 30th's Feeds are expected to be delivered.
Feeds for May 1st and beyond are expected to be delivered on the regular schedule.

Additionally, it was discovered that Portal Reports and Insights that utilize Network (syndication) data are also affected, specifically, network data from April 25th to April 30th. Any Insights dashboards containing Network data for this time frame may reflect inaccurate values due to the missing Network data. Full recovery of this data is expected on the 2nd of May.

NEXT UPDATE: April 30th, 2026, 7PM CDT

30 Apr 2026 17:52:51 (7 days ago)

Identified: Bazaarvoice is currently addressing an issue affecting all clients that was causing a degradation of the Export Feeds generation process as well as Portal Reports and Insights that utilize Network (syndication) data, specifically, data from April 25th to April 30th. Full recovery of this Portal Reports/Insights data is expected on/by the 2nd of May.

For the Feed Exports:

Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data). DCE: A Full Feed will be generated. Other Feeds: No behavioral changes.

Expected Data Delivery Timelines affected by the issue (UTC):

May 1, 05:00 UTC – April 29th Feed
May 1, 19:30 UTC – April 30th Feed
May 2, 09:30 UTC – May 1st Feed

NEXT UPDATE: April 30th, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

30 Apr 2026 10:30:10 (7 days ago)

Identified: Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

April 25th - 28th's missing data will be delivered within April 29th's feeds. April 29th's feeds will have the following behavioral changes:

Incremental Standard Client Feed: will be delivered as a Full Standard Client Feed (containing all data).
Incremental DCE Feeds: will be delivered as Full DCE Feeds.
Other Feeds: No behavioural changes.

Expected Delivery Timelines of feeds affected by the issue (UTC):

April 30, 10:30PM UTC – April 29th's Feeds are expected to be delivered.
May 1, 9:30AM UTC – April 30th's Feeds are expected to be delivered.
Feeds for May 1st and beyond are expected to be delivered on the regular schedule.

NEXT UPDATE: April 30th, 2026, 6AM CDT

29 Apr 2026 20:28:16 (8 days ago)

Identified: Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process.

For the data exports, the following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The above mentioned feed updates that are missing from April 25th to 28th will be delivered within the April 29th Feed.

Further delays listed below:

Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data). DCE: A Full Feed will be generated. Other Feeds: No behavioral changes.

Expected Delivery Timelines affected by the issue (UTC):

May 1, 05:00 UTC – April 29th Feed

May 1, 19:30 UTC – April 30th Feed

May 2, 09:30 UTC – May 1st Feed

NEXT UPDATE: April 29th, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

29 Apr 2026 10:41:54 (8 days ago)

Identified: Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The generated feeds are missing recent data collected or updated since the 25th of April. The following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The root cause of the issue has been determined and is being addressed. However, the full resolution will take time to implement. Please find the schedule below:

The above mentioned feed updates that are missing from April 25th to 28th will be delivered within the April 29th Feed.

There is also a delayed schedule for the below feed types:

Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data). DCE: A Full Feed will be generated. Other Feeds: No behavioral changes.

Expected Delivery Timelines affected by the issue (UTC):

May 1, 05:00 UTC – April 29th Feed

May 1, 19:30 UTC – April 30th Feed

May 2, 09:30 UTC – May 1st Feed

NEXT UPDATE: April 29th, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

29 Apr 2026 08:26:43 (8 days ago)

Investigating: Bazaarvoice has identified an issue affecting all clients that is causing a degradation of Export Feeds generation process. Generated feeds are missing recent data collected or updated since the 25th of April. The following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The root cause of the issue is yet to be determined. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 28th, 2026, 7:00PM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

28 Apr 2026 19:31:12 (9 days ago)

See all updates

Bazaarvoice Outage Survival Guide

A step-by-step guide to help you survive a Bazaarvoice outage

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Bazaarvoice Components

Bazaarvoice

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Bazaarvoice Conversations Platform

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Content Display

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Content Submission

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Syndication

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API Services

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Moderation Service

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Email Notifications

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SEO Service

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Feed Processing

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Degradation - Recent data missing in Export Feeds and Network Reports/Insights data starting April 25th

Started 28 Apr 2026 19:31:12 (9 days ago), resolved 4 May 2026 09:19:12 (3 days ago)

Minor Incident

Resolved

Portal Applications

Feed Processing

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The root cause of the issue is yet to be determined. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 28th, 2026, 7:00PM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Resolved: Bazaarvoice has successfully delivered all the missing feeds and all the missing data has been back-filled. No further disruptions have been observed.

This is the final update.

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

4 May 2026 09:19:12 (3 days ago)

Monitoring: Bazaarvoice has delivered the missing April 29th Cloud SEO feeds, bringing all feed deliveries up to date. We continue monitoring the situation to ensure no further disruptions occur.

Monitoring will continue until full resolution of the issue is confirmed.

NEXT UPDATE: May 4th, 2026, 4AM CDT

1 May 2026 19:51:23 (6 days ago)

Bazaarvoice will continue to monitor the status of the data and feeds to ensure there are no further delays, disruptions or data degradation.

NEXT UPDATE: May 1st, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

1 May 2026 09:20:54 (6 days ago)

Identified: Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

April 25th - 28th's missing data will be delivered within April 29th's feeds. April 29th's feeds will have the following behavioral changes:

Incremental Standard Client Feed: will be delivered as a Full Standard Client Feed (containing all data).
Incremental DCE Feeds: will be delivered as Full DCE Feeds.
Other Feeds: No behavioural changes.

Expected Delivery Timelines of feeds affected by the issue (UTC):

April 30, 10:30PM UTC – April 29th's Feeds are expected to be delivered.
May 1, 9:30AM UTC – April 30th's Feeds are expected to be delivered.
Feeds for May 1st and beyond are expected to be delivered on the regular schedule.

NEXT UPDATE: April 30th, 2026, 7PM CDT

30 Apr 2026 17:52:51 (7 days ago)

For the Feed Exports:

Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data). DCE: A Full Feed will be generated. Other Feeds: No behavioral changes.

Expected Data Delivery Timelines affected by the issue (UTC):

May 1, 05:00 UTC – April 29th Feed
May 1, 19:30 UTC – April 30th Feed
May 2, 09:30 UTC – May 1st Feed

NEXT UPDATE: April 30th, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

30 Apr 2026 10:30:10 (7 days ago)

Identified: Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

April 25th - 28th's missing data will be delivered within April 29th's feeds. April 29th's feeds will have the following behavioral changes:

Incremental Standard Client Feed: will be delivered as a Full Standard Client Feed (containing all data).
Incremental DCE Feeds: will be delivered as Full DCE Feeds.
Other Feeds: No behavioural changes.

Expected Delivery Timelines of feeds affected by the issue (UTC):

April 30, 10:30PM UTC – April 29th's Feeds are expected to be delivered.
May 1, 9:30AM UTC – April 30th's Feeds are expected to be delivered.
Feeds for May 1st and beyond are expected to be delivered on the regular schedule.

NEXT UPDATE: April 30th, 2026, 6AM CDT

29 Apr 2026 20:28:16 (8 days ago)

Identified: Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process.

For the data exports, the following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The above mentioned feed updates that are missing from April 25th to 28th will be delivered within the April 29th Feed.

Further delays listed below:

Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data). DCE: A Full Feed will be generated. Other Feeds: No behavioral changes.

Expected Delivery Timelines affected by the issue (UTC):

May 1, 05:00 UTC – April 29th Feed

May 1, 19:30 UTC – April 30th Feed

May 2, 09:30 UTC – May 1st Feed

NEXT UPDATE: April 29th, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

29 Apr 2026 10:41:54 (8 days ago)

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The root cause of the issue has been determined and is being addressed. However, the full resolution will take time to implement. Please find the schedule below:

The above mentioned feed updates that are missing from April 25th to 28th will be delivered within the April 29th Feed.

There is also a delayed schedule for the below feed types:

Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data). DCE: A Full Feed will be generated. Other Feeds: No behavioral changes.

Expected Delivery Timelines affected by the issue (UTC):

May 1, 05:00 UTC – April 29th Feed

May 1, 19:30 UTC – April 30th Feed

May 2, 09:30 UTC – May 1st Feed

NEXT UPDATE: April 29th, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

29 Apr 2026 08:26:43 (8 days ago)

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The root cause of the issue is yet to be determined. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 28th, 2026, 7:00PM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

28 Apr 2026 19:31:12 (9 days ago)

See all updates

SFTP Service

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Bazaarvoice Legacy (PRR) Platform

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Content Display

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Content Submission

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Syndication

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API Services

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Moderation Service

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Email Notifications

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SEO Service

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Feed Processing

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SFTP Service

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Bazaarvoice Vibe

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Content Display

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Content Collection

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Portal

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Syndication

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API Services

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Moderation Service

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Contextual Commerce (CoCo)

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Creator Marketing

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Bazaarvoice Portal

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Degradation - Recent data missing in Export Feeds and Network Reports/Insights data starting April 25th

Started 28 Apr 2026 19:31:12 (9 days ago), resolved 4 May 2026 09:19:12 (3 days ago)

Minor Incident

Resolved

Portal Applications

Feed Processing

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The root cause of the issue is yet to be determined. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 28th, 2026, 7:00PM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

Resolved: Bazaarvoice has successfully delivered all the missing feeds and all the missing data has been back-filled. No further disruptions have been observed.

This is the final update.

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

4 May 2026 09:19:12 (3 days ago)

Monitoring: Bazaarvoice has delivered the missing April 29th Cloud SEO feeds, bringing all feed deliveries up to date. We continue monitoring the situation to ensure no further disruptions occur.

Monitoring will continue until full resolution of the issue is confirmed.

NEXT UPDATE: May 4th, 2026, 4AM CDT

1 May 2026 19:51:23 (6 days ago)

Bazaarvoice will continue to monitor the status of the data and feeds to ensure there are no further delays, disruptions or data degradation.

NEXT UPDATE: May 1st, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

1 May 2026 09:20:54 (6 days ago)

Identified: Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

April 25th - 28th's missing data will be delivered within April 29th's feeds. April 29th's feeds will have the following behavioral changes:

Incremental Standard Client Feed: will be delivered as a Full Standard Client Feed (containing all data).
Incremental DCE Feeds: will be delivered as Full DCE Feeds.
Other Feeds: No behavioural changes.

Expected Delivery Timelines of feeds affected by the issue (UTC):

April 30, 10:30PM UTC – April 29th's Feeds are expected to be delivered.
May 1, 9:30AM UTC – April 30th's Feeds are expected to be delivered.
Feeds for May 1st and beyond are expected to be delivered on the regular schedule.

NEXT UPDATE: April 30th, 2026, 7PM CDT

30 Apr 2026 17:52:51 (7 days ago)

For the Feed Exports:

Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data). DCE: A Full Feed will be generated. Other Feeds: No behavioral changes.

Expected Data Delivery Timelines affected by the issue (UTC):

May 1, 05:00 UTC – April 29th Feed
May 1, 19:30 UTC – April 30th Feed
May 2, 09:30 UTC – May 1st Feed

NEXT UPDATE: April 30th, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

30 Apr 2026 10:30:10 (7 days ago)

Identified: Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

April 25th - 28th's missing data will be delivered within April 29th's feeds. April 29th's feeds will have the following behavioral changes:

Incremental Standard Client Feed: will be delivered as a Full Standard Client Feed (containing all data).
Incremental DCE Feeds: will be delivered as Full DCE Feeds.
Other Feeds: No behavioural changes.

Expected Delivery Timelines of feeds affected by the issue (UTC):

April 30, 10:30PM UTC – April 29th's Feeds are expected to be delivered.
May 1, 9:30AM UTC – April 30th's Feeds are expected to be delivered.
Feeds for May 1st and beyond are expected to be delivered on the regular schedule.

NEXT UPDATE: April 30th, 2026, 6AM CDT

29 Apr 2026 20:28:16 (8 days ago)

Identified: Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process.

For the data exports, the following feed types are affected:

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The above mentioned feed updates that are missing from April 25th to 28th will be delivered within the April 29th Feed.

Further delays listed below:

Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data). DCE: A Full Feed will be generated. Other Feeds: No behavioral changes.

Expected Delivery Timelines affected by the issue (UTC):

May 1, 05:00 UTC – April 29th Feed

May 1, 19:30 UTC – April 30th Feed

May 2, 09:30 UTC – May 1st Feed

NEXT UPDATE: April 29th, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

29 Apr 2026 10:41:54 (8 days ago)

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The root cause of the issue has been determined and is being addressed. However, the full resolution will take time to implement. Please find the schedule below:

The above mentioned feed updates that are missing from April 25th to 28th will be delivered within the April 29th Feed.

There is also a delayed schedule for the below feed types:

Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data). DCE: A Full Feed will be generated. Other Feeds: No behavioral changes.

Expected Delivery Timelines affected by the issue (UTC):

May 1, 05:00 UTC – April 29th Feed

May 1, 19:30 UTC – April 30th Feed

May 2, 09:30 UTC – May 1st Feed

NEXT UPDATE: April 29th, 2026, 5PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

29 Apr 2026 08:26:43 (8 days ago)

Standard Client Feed (Full/Incremental)
Ratings Feed
Displayable Content Export / DCE
Partner Export Feed
SEO Feeds

The root cause of the issue is yet to be determined. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE: April 28th, 2026, 7:00PM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

28 Apr 2026 19:31:12 (9 days ago)

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Try It and Retailer Sampling

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Configuration Hub

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Workbench

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Connections

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Brand Edge

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Bazaarvoice Brand Community Sampling

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Branded Sampling Portal

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Content Submission

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Email Notifications

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Bazaarvoice Support Community

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Case Submission

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Live Chat

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Phone Support

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Bazaarvoice Knowledge

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Knowledge Base

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Bazaarvoice Developer Portal

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Bazaarvoice Partner Integrations

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Bazaarvoice Contextual Commerce

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Partner Integrations

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Shopify

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Hybris

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Salesforce Commerce Cloud

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Magento

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Bazaarvoice Status

Real-time updates of Bazaarvoice issues and outages

Bazaarvoice status is Operational

Feed Processing

Portal Applications

You're checking on Bazaarvoice - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Bazaarvoice Outage Survival Guide

Bazaarvoice Components

Bazaarvoice Conversations Platform

Content Display

Content Submission

Syndication

API Services

Moderation Service

Email Notifications

SEO Service

Feed Processing

SFTP Service

Bazaarvoice Legacy (PRR) Platform

Content Display

Content Submission

Syndication

API Services

Moderation Service

Email Notifications

SEO Service

Feed Processing

SFTP Service

Bazaarvoice Vibe

Content Display

Content Collection

Portal

Syndication

API Services

Moderation Service

Contextual Commerce (CoCo)

Creator Marketing

Bazaarvoice Portal

Portal Applications

Try It and Retailer Sampling

Configuration Hub

Workbench

Connections

Brand Edge

Bazaarvoice Brand Community Sampling

Branded Sampling Portal

Content Submission

Email Notifications

Bazaarvoice Support Community

Case Submission

Live Chat

Phone Support

Bazaarvoice Knowledge

Knowledge Base

Bazaarvoice Developer Portal

Bazaarvoice Partner Integrations

Bazaarvoice Contextual Commerce

Partner Integrations

Shopify

Hybris

Salesforce Commerce Cloud

Magento

Bazaarvoice Alternatives

Commonly Used Together