Bazaarvoice status is Operational

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Feed Processing
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Degradation – Catalog data ingestion issue
Started 29 May 2026 07:01:26 (10 days ago), resolved 4 Jun 2026 13:05:24 (4 days ago)
Minor Incident
Resolved
Feed Processing

Bazaarvoice has identified a catalog data ingestion issue resulting in delayed catalog updates from the respective product feeds. Our engineering team has identified the root cause and is actively working to restore the data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.

NEXT UPDATE: May 29th, 2026, 8AM CDT

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Bazaarvoice Outage Survival Guide

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    Bazaarvoice Components

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    Bazaarvoice Conversations Platform

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    Content Display
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    Content Submission
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    Syndication
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    API Services
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    Moderation Service
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    Feed Processing
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    Degradation – Catalog data ingestion issue
    Started 29 May 2026 07:01:26 (10 days ago), resolved 4 Jun 2026 13:05:24 (4 days ago)
    Minor Incident
    Resolved
    Feed Processing

    Bazaarvoice has identified a catalog data ingestion issue resulting in delayed catalog updates from the respective product feeds. Our engineering team has identified the root cause and is actively working to restore the data ingestion. We will provide an update at the time designated below, or sooner if new information becomes available.

    NEXT UPDATE: May 29th, 2026, 8AM CDT

    If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

    PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

    SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question.

    CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

    SFTP Service
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    Bazaarvoice Legacy (PRR) Platform

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    Content Submission
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    Syndication
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    Bazaarvoice Vibe

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    Content Collection
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    Portal
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    Bazaarvoice Portal

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    Portal Applications
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    Bazaarvoice Brand Community Sampling

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    Content Submission
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    Bazaarvoice Partner Integrations

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    Partner Integrations
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    Bazaarvoice Contextual Commerce

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    Hybris
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