Bazaarvoice Status

Resolved: Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident.

This is the final update.

If you have any questions, please contact Bazaarvoice Support.

Monitoring: Bazaarvoice has resolved the issue causing new content to be published at a reduced rate for a subset of clients in the US region. We will continue to monitor to ensure a full resolution. We will provide an update at the time below or as soon as new information becomes available.

NEXT UPDATE:

July 18th, 2025, 5:00PM CST

If you have any questions, please contact Bazaarvoice Support.

Investigating: Bazaarvoice has identified an issue that is causing new content to be published at a reduced rate for a subset of clients in the US region. Content may be delayed from populating in the Bazaarvoice Portal or on client display pages.

A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

July 18th, 2025, 8:00 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select “Open a Case” to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the “Live Chat” button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)

Resolved: Bazaarvoice has verified that the issue has been resolved and all services are fully functioning and closing this incident.

This is the final update.

If you have any questions, please contact Bazaarvoice Support.

Monitoring: Bazaarvoice has resolved the issue causing new content to be published at a reduced rate for a subset of clients in the US region. We will continue to monitor to ensure a full resolution. We will provide an update at the time below or as soon as new information becomes available.

NEXT UPDATE:

July 18th, 2025, 5:00PM CST

If you have any questions, please contact Bazaarvoice Support.

Investigating: Bazaarvoice has identified an issue that is causing new content to be published at a reduced rate for a subset of clients in the US region. Content may be delayed from populating in the Bazaarvoice Portal or on client display pages.

A root cause has yet to be determined. We will provide an update at the designated time below or when new information becomes available.

NEXT UPDATE:

July 18th, 2025, 8:00 AM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select “Open a Case” to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the “Live Chat” button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)