Bazaarvoice status is Operational

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Content Display
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Moderation Service
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Active Incidents

No active incidents

Recently Resolved Incidents

Degradation: Delay in content processing
Started 11 Sep 2025 16:15:58 (5 days ago), resolved 15 Sep 2025 14:15:29 (1 day ago)
Minor Incident
Resolved
Content Display
Moderation Service

Bazaarvoice has identified a degradation of content processing impacting clients on Cluster 4 in the US region. Users are able to submit content, but content processing is delayed up to 24 hours. We are currently investigating this issue and will provide an update at the designated time below or when new information becomes available.

Note: Clients can identify which cluster they are on by navigating to the Portal > Hosting Summary section.

NEXT UPDATE:

September 11th, 2025, 5:00 PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu, and select “Open a Case” to submit a case with your question.

CHAT: Sign in to Portal, select Access the Support Community, and select the “Live Chat” button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days, 8:30 am - 5:00 pm GMT on regular UK business days and 9:00 am – 5:00 pm AEST on regular AU business days.)

Bazaarvoice Outage Survival Guide

A step-by-step guide to help you survive a Bazaarvoice outage
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    Bazaarvoice Components

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    Bazaarvoice Conversations Platform

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    Content Display
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    Degradation: Delay in content processing
    Started 11 Sep 2025 16:15:58 (5 days ago), resolved 15 Sep 2025 14:15:29 (1 day ago)
    Minor Incident
    Resolved
    Content Display
    Moderation Service

    Bazaarvoice has identified a degradation of content processing impacting clients on Cluster 4 in the US region. Users are able to submit content, but content processing is delayed up to 24 hours. We are currently investigating this issue and will provide an update at the designated time below or when new information becomes available.

    Note: Clients can identify which cluster they are on by navigating to the Portal > Hosting Summary section.

    NEXT UPDATE:

    September 11th, 2025, 5:00 PM CST

    If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

    PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

    SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu, and select “Open a Case” to submit a case with your question.

    CHAT: Sign in to Portal, select Access the Support Community, and select the “Live Chat” button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days, 8:30 am - 5:00 pm GMT on regular UK business days and 9:00 am – 5:00 pm AEST on regular AU business days.)

    Content Submission
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    Syndication
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    API Services
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    Moderation Service
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    Degradation: Delay in content processing
    Started 11 Sep 2025 16:15:58 (5 days ago), resolved 15 Sep 2025 14:15:29 (1 day ago)
    Minor Incident
    Resolved
    Content Display
    Moderation Service

    Bazaarvoice has identified a degradation of content processing impacting clients on Cluster 4 in the US region. Users are able to submit content, but content processing is delayed up to 24 hours. We are currently investigating this issue and will provide an update at the designated time below or when new information becomes available.

    Note: Clients can identify which cluster they are on by navigating to the Portal > Hosting Summary section.

    NEXT UPDATE:

    September 11th, 2025, 5:00 PM CST

    If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

    PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4

    SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu, and select “Open a Case” to submit a case with your question.

    CHAT: Sign in to Portal, select Access the Support Community, and select the “Live Chat” button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days, 8:30 am - 5:00 pm GMT on regular UK business days and 9:00 am – 5:00 pm AEST on regular AU business days.)

    Email Notifications
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    SEO Service
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    Feed Processing
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    SFTP Service
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    Bazaarvoice Legacy (PRR) Platform

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    Content Display
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    Content Submission
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    Syndication
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    API Services
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    Moderation Service
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    Email Notifications
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    SEO Service
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    Feed Processing
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    SFTP Service
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    Bazaarvoice Social Commerce

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    Content Display
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    Content Collection
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    Portal
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    Syndication
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    API Services
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    Moderation Service
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    Granify
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    Affable
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    Bazaarvoice Portal

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    Portal Applications
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    Try It and Retailer Sampling
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    Configuration Hub
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    Workbench
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    Connections
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    Brand Edge
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    Bazaarvoice Brand Community Sampling

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    Branded Sampling Portal
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    Content Submission
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    Email Notifications
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    Bazaarvoice Support Community

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    Case Submission
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    Live Chat
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    Phone Support
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    Bazaarvoice Knowledge

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    Knowledge Base
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    Bazaarvoice Developer Portal
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    Bazaarvoice Partner Integrations

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    Bazaarvoice Contextual Commerce

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