Channable status is Minor Service Outage

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Channable tool

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Channable Importing items

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Channable Creative suite (Dynamic Image Editor)

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Active Incidents

Problems with feed imports originating from Google
Started 26 Aug 2025 06:46:37 (2 hours ago), still ongoing
Major Incident
Investigating
Channable tool
Importing items

We are currently investigating this issue.

Recently Resolved Incidents

Creatives suite experiencing problems
Started 13 Aug 2025 14:26:53 (13 days ago), resolved 20 Aug 2025 13:54:39 (6 days ago)
Major Incident
Resolved
Creative suite (Dynamic Image Editor)

We are seeing an increase in failed exports because part of the creatives suite is not working as expected. We are actively working to resolve this problem, however for certain exports that use the Image Editor it could result in failures. The hosted feeds are unaffected, but won't be updated when this problem happens.

Other parts of the tool, including the downloading of images, are not affected.

Channable Outage Survival Guide

A step-by-step guide to help you survive a Channable outage
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    Channable Components

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    Channable tool

    Tue 19
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    now
    Problems with feed imports originating from Google
    Started 26 Aug 2025 06:46:37 (2 hours ago), still ongoing
    Major Incident
    Investigating
    Channable tool
    Importing items

    We are currently investigating this issue.

    Channable Importing items

    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    Mon 25
    now
    Problems with feed imports originating from Google
    Started 26 Aug 2025 06:46:37 (2 hours ago), still ongoing
    Major Incident
    Investigating
    Channable tool
    Importing items

    We are currently investigating this issue.

    Channable Hosted feeds

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    Channable Ads

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    Channable Marketplaces

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    Channable Order synchronization & stock updates

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    Channable Repricers

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    Channable Insights & Analytics

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    Channable Creative suite (Dynamic Image Editor)

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    Creatives suite experiencing problems
    Started 13 Aug 2025 14:26:53 (13 days ago), resolved 20 Aug 2025 13:54:39 (6 days ago)
    Major Incident
    Resolved
    Creative suite (Dynamic Image Editor)

    We are seeing an increase in failed exports because part of the creatives suite is not working as expected. We are actively working to resolve this problem, however for certain exports that use the Image Editor it could result in failures. The hosted feeds are unaffected, but won't be updated when this problem happens.

    Other parts of the tool, including the downloading of images, are not affected.

    Channable Comparison Shopping Service (CSS)

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    Channable Support

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    Phones
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    Help Center
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    Email
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