Channable Status
Real-time updates of Channable issues and outages
Channable status is Operational
Channable Importing items
Channable Ads
Channable Marketplaces
Channable Order synchronization & stock updates
Channable Repricers
Active Incidents
No active incidents
Recently Resolved Incidents
We have identified an issue preventing Channable from importing items using Shopify API connections. We are working to resolve this issue as quickly as possible.
While this incident is ongoing, any Shopify API connections in the Channable tool might show a red "Failed" marker or become stuck on the "Queued" status. Once this incident is resolved, any missed imports will be reattempted automatically.
We are seeing elevated error rates for synchronizing items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
It is currently not possible to synchronize items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
Channable Outage Survival Guide
Channable Components
Channable tool
Channable Importing items
We have identified an issue preventing Channable from importing items using Shopify API connections. We are working to resolve this issue as quickly as possible.
While this incident is ongoing, any Shopify API connections in the Channable tool might show a red "Failed" marker or become stuck on the "Queued" status. Once this incident is resolved, any missed imports will be reattempted automatically.
Channable Hosted feeds
Channable Ads
It is currently not possible to synchronize items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
We are seeing elevated error rates for synchronizing items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
Channable Marketplaces
It is currently not possible to synchronize items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
We are seeing elevated error rates for synchronizing items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
Channable Order synchronization & stock updates
It is currently not possible to synchronize items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
We are seeing elevated error rates for synchronizing items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
Channable Repricers
It is currently not possible to synchronize items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
We are seeing elevated error rates for synchronizing items, stock updates, prices, ads and orders between Channable and bol. bol has identified the issue (https://developers.bol.com/en/news/issue-with-connecting-to-our-api)
Channable Insights & Analytics
Channable Creative suite (Dynamic Image Editor)
Channable Comparison Shopping Service (CSS)
Channable Support
Phones
Help Center
Channable Alternatives
Demandbase Platform
We are aware of performance issues with the DB1 platform and are investigating.
TapClicks TapAnalytics/TapReports
Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.
Impact: Only Spend metrics are affected; all other metrics are operational as expected. Cause:
Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.
For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].
We will continue to monitor the situation and provide updates as soon as more information becomes available.
Thank you for your patience.
