Productsup Status

Resolved: The networking configuration conflict caused by the backup node rejoining the cluster has been fully resolved. The cluster auto-recovered and all nodes are operating normally. No data loss or lasting impact. We will review the backup node rejoin behavior and networking config to prevent recurrence. Thanks for your patience.

Identified: We have identified the root cause of the incident. A backup node rejoined the cluster unexpectedly, which triggered networking configuration conflicts preventing other nodes from connecting to it. This caused a brief cluster-wide pause (~2 minutes) while the state auto-resolved. Services are now operating normally. We are monitoring the situation and will provide further updates if needed.

Investigating: Dear customers,

we're currently investigating some database cluster issues that may have caused some jobs to fail. We will update this incident when the root cause will be identified.

Your Productsup Tech Operations Team

Resolved: The networking configuration conflict caused by the backup node rejoining the cluster has been fully resolved. The cluster auto-recovered and all nodes are operating normally. No data loss or lasting impact. We will review the backup node rejoin behavior and networking config to prevent recurrence. Thanks for your patience.

Identified: We have identified the root cause of the incident. A backup node rejoined the cluster unexpectedly, which triggered networking configuration conflicts preventing other nodes from connecting to it. This caused a brief cluster-wide pause (~2 minutes) while the state auto-resolved. Services are now operating normally. We are monitoring the situation and will provide further updates if needed.

Investigating: Dear customers,

we're currently investigating some database cluster issues that may have caused some jobs to fail. We will update this incident when the root cause will be identified.

Your Productsup Tech Operations Team