Productsup Status
Real-time updates of Productsup issues and outages
Productsup status is Operational
Active Incidents
No active incidents
Recently Resolved Incidents
No recent incidents
Productsup Outage Survival Guide
Productsup Components
Productsup Platform API
Productsup Platform
Productsup Data Processing
Destination "Productsup Server"
Productsup Image Service
Productsup FTP Service
Productsup Proxy Service
Productsup Tracking Service
Productsup Stream API
Productsup Authentication Service
Productsup Retail PX - API
Productsup Retail PX - Platform
Productsup Retail PX - Open API
Productsup Export API
Productsup Content Portal
Productsup Alternatives
Bazaarvoice Conversations Platform
Feed Processing
Bazaarvoice is preparing for the Bulk feeds system update on November 16th 00:00 CST. The export Feeds, DCE, and SEO feed will be delayed. We will provide an update at the designated time below or when new information becomes available.
NEXT UPDATE: November 16th, 2024, 6:00 am CST
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If you have any questions, please contact Bazaarvoice Support via any of the methods included below:
PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4
SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu, and select "Open a Case" to submit a case with your question.
CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
Demandbase Platform
We are aware of performance issues with the DB1 platform and are investigating.
