Axis Status

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Monitoring: An additional fix has been implemented and the solution is working as expected. We are monitoring the service and will update this status if there are any changes. We apologize for the inconvenience.

Investigating: The implemented solutions did not reach expected results, investigating different solutions. We apologize for the inconvenience, we will update the status page when we have more information.

Monitoring: A solution is implemented and we are monitoring the services.

Investigating: Investigating - We are seeing intermittent performance issues in Secure Remote Access version 1 in the Americas. This will affect clients connecting remotely to AXIS Camera Station 5 and Pro using SRAv1. We apologize for the inconvenience this may cause and we are working on solving the issue.

You may also use an alternate method for remote access:

• Upgrade to AXIS Camera Station Pro 6.8 and enable Secure Remote Access version 2. This available at no cost for AXIS Camera Station 5 and Pro systems. More details can be found here: https://www.axis.com/support/secure-remote-access

• The Axis Cloud Portal (https://acs.mysystems.axis.com) provides web client access to AXIS Camera Station Pro systems with version 6.0 and above.

• Implement VPN access or similar networking solution for remote access.

Investigating: We are seeing intermittent performance issues in Secure Remote Access version 1 in the Americas. This will affect connecting to AXIS Camera Station over the internet. We apologize for the inconvenience this may cause.

Identified: AXIS Store Reporter : maintenance and server upgrade required (2024-10-17 09:00-12:00 CET) and downtime expected during the maintenance window.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.

Resolved: The incident has been resolved according to our own test results. We continue to monitor the system.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.

Investigating: We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.