ShipWorks Status
Real-time updates of ShipWorks issues and outages
ShipWorks status is Operational
UPS
InsureShip
Active Incidents
An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the following operational adjustments for Air shipments scheduled for delivery on November 6, 2025:
The money-back guarantee (also known as the UPS® Service Guarantee) is suspended for all packages either shipped from or delivered to the United States until further notice.
Delivery commitment times for:
- UPS Next Day Air® Early and UPS Worldwide Express Plus® services to the U.S will be extended by 90 minutes.
- UPS Next Day Air®, UPS 2nd Day Air A.M.®, and UPS Worldwide Express® services to commercial and residential locations in the U.S., and all other time-definite Air and International Air services will be extended to end-of-day (11:59 p.m. on the guaranteed day of delivery).
Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.
Recently Resolved Incidents
ShipWorks is aware of the technical issues impacting user's ability to insure shipments with Insureship. We are in contact with Insureship and we are actively monitoring the status of these issues. We will provide updates as they become available.
Thank you for your patience!
ShipWorks Outage Survival Guide
ShipWorks Components
ShipWorks
ShipWorks Warehouse Services
ShipWorks HUB
Orders API
ShipWorks Support Services
Phone Support
Email Support
ShipWorks Carriers
Stamps.com
UPS
An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the following operational adjustments for Air shipments scheduled for delivery on November 6, 2025:
The money-back guarantee (also known as the UPS® Service Guarantee) is suspended for all packages either shipped from or delivered to the United States until further notice.
Delivery commitment times for:
- UPS Next Day Air® Early and UPS Worldwide Express Plus® services to the U.S will be extended by 90 minutes.
- UPS Next Day Air®, UPS 2nd Day Air A.M.®, and UPS Worldwide Express® services to commercial and residential locations in the U.S., and all other time-definite Air and International Air services will be extended to end-of-day (11:59 p.m. on the guaranteed day of delivery).
Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.
FedEx
Amazon Buy Shipping API
Endicia
OnTrac
DHL
ShipWorks Marketplaces
Amazon US
Shopify
Magento
eBay
ChannelAdvisor
Walmart
ShipWorks Integrations
InsureShip
ShipWorks is aware of the technical issues impacting user's ability to insure shipments with Insureship. We are in contact with Insureship and we are actively monitoring the status of these issues. We will provide updates as they become available.
Thank you for your patience!