Retail Zipline status is Operational

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Core Platform
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Search
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Publishing
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Notifications
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Files
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Insights
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Resource Library
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

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Recently Resolved Incidents

Widespread AWS Outage Impacting Access to Zipline
Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
Major Incident
Resolved
Core Platform
Login/SSO
GraphQL API
Search
Email Handling
More...

As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

Retail Zipline Outage Survival Guide

A step-by-step guide to help you survive a Retail Zipline outage
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    Retail Zipline Components

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    Retail Zipline Zipline Application

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    Core Platform
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    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Search
    Sun 19
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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Publishing
    Sun 19
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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Notifications
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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Files
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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Insights
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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Resource Library
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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Mobile App - Android
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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Mobile App - iOS
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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Retail Zipline Integrations

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    Login/SSO
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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    GraphQL API
    Sun 19
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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    3rd Party Applications
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    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Zippy
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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Retail Zipline Email Handling

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    now
    Widespread AWS Outage Impacting Access to Zipline
    Started 20 Oct 2025 14:53:10 (6 days ago), resolved 20 Oct 2025 23:02:03 (6 days ago)
    Major Incident
    Resolved
    Core Platform
    Login/SSO
    GraphQL API
    Search
    Email Handling
    More...

    As a result of the current ongoing widespread outage with Amazon Web Services (AWS) access to Zipline may be impacted along with certain functionality within the application. We are currently assessing all the areas of impact and working to mitigate and or resolve.

    Retail Zipline Heroku

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    Retail Zipline Customer Support

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    Retail Zipline Intercom Web Messenger

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    Retail Zipline Intercom Intercom Web Application

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    Retail Zipline Intercom Mobile Messenger

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