Bentley Systems status is Operational

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Software Downloads
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Authentication / Login
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User Management
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ProjectWise Design Integration
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Degraded Performance for Software Downloads
Started 7 Mar 2025 14:46:59 (25 days ago), still ongoing
Minor Incident
Identified
Software Downloads

We are aware some accounts are intermittently being denied access to Software Downloads Center. We are working to resolve the issue as soon as possible. If the access is not resolved after clearing browser cache, please create a support case here for Login & Website Support, Category: Software Downloads, Sub Category: Access Denied)

IMS Login Issue for WSFED Users
Started 17 Dec 2024 13:46:16 (3 months ago), still ongoing
Major Incident
Identified
Authentication / Login
User Management

We have identified an issue within IMS that is preventing users with a federation from logging in.

This issue is due to an unexpected certificate change in Microsoft Azure. Please be assured that we are actively working to resolve this matter as quickly as possible.

Thank you for your understanding and patience.

IMS Team

Recently Resolved Incidents

Microsoft Azure- Performance Degradation for multiple Azure services in North Europe
Started 1 Apr 2025 10:26:55 (3 hours ago), resolved 1 Apr 2025 11:38:29 (2 hours ago)
Incident without Impact
Resolved
ProjectWise Design Integration

The Microsoft Azure team is currently investigating an issue with ProjectWise. Some users may be having trouble to access Virtual Machines or using certain features. Microsoft Team is working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

Bentley Systems Outage Survival Guide

A step-by-step guide to help you survive a Bentley Systems outage
NaN%

    Bentley Systems Components

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    now

    Bentley Systems ALIM

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    Session Service
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    Bentley Systems Base Services

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    Bentley Communities
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    Bentley.com
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    CONNECT Center
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    now
    Learn
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    now
    Managed Services (Global Status)
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    Phone System
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    Product Documentation
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    now
    Software Downloads
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    now
    Degraded Performance for Software Downloads
    Started 7 Mar 2025 14:46:59 (25 days ago), still ongoing
    Minor Incident
    Identified
    Software Downloads

    We are aware some accounts are intermittently being denied access to Software Downloads Center. We are working to resolve the issue as soon as possible. If the access is not resolved after clearing browser cache, please create a support case here for Login & Website Support, Category: Software Downloads, Sub Category: Access Denied)

    Support Portal
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    now
    URL Directory Service (BUDDI)
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    now
    Virtuosity Digital Storefront
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    now

    Bentley Systems Identity Management Systems (IMS)

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    now
    Authentication / Login
    Tue 25
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    Sun 30
    Mon 31
    now
    IMS Login Issue for WSFED Users
    Started 17 Dec 2024 13:46:16 (3 months ago), still ongoing
    Major Incident
    Identified
    Authentication / Login
    User Management

    We have identified an issue within IMS that is preventing users with a federation from logging in.

    This issue is due to an unexpected certificate change in Microsoft Azure. Please be assured that we are actively working to resolve this matter as quickly as possible.

    Thank you for your understanding and patience.

    IMS Team

    User Management
    Tue 25
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    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    now
    IMS Login Issue for WSFED Users
    Started 17 Dec 2024 13:46:16 (3 months ago), still ongoing
    Major Incident
    Identified
    Authentication / Login
    User Management

    We have identified an issue within IMS that is preventing users with a federation from logging in.

    This issue is due to an unexpected certificate change in Microsoft Azure. Please be assured that we are actively working to resolve this matter as quickly as possible.

    Thank you for your understanding and patience.

    IMS Team

    Bentley Systems iTwin Platform

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    Access Control
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    now
    Carbon Calculation
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    now
    Changed Elements
    Tue 25
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    now
    Clash Detection
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    now
    Export
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    now
    Forms
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    now
    iModels
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    iModels OData
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    Issues
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    iTwins
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    Library
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    Mesh Export
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    PnID to iTwin
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    Projects
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    now
    Property Validation
    Tue 25
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    now
    Reality Analysis
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    Reality Conversion
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    Reality Data
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    Reality Management
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    Reality Modeling
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    now
    Reporting
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    Saved Views
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    Sensor Data
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    Storage
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    now
    Synchronization
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    now
    Transformations
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    now
    Users
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    Visualization
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    Webhooks
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    now

    Bentley Systems iTwin Products

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    now
    iTwin Experience
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    now
    iTwin IoT
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    now
    OpenCities Planner
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    now
    OpenFlows WaterSight
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    now
    OpenTower iQ
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    now
    OpenUtilities (Digital Twin Services)
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    now
    PlantSight
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    now
    Reality Data View
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    now

    Bentley Systems iTwin Services

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    Design Insights
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    now
    Design Validation
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    GeoCoordination Service
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    iModel Manager
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    Network Topology Service
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    Platform APIs
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    Platform Developer Portal
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    Reality Analysis Service
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    Reality Conversion Service
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    Reality Management Service
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    Reality Modeling Service
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    Bentley Systems ProjectWise Services

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    Components Center
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    Deliverables Management
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    Design Review
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    now
    Forms
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    now
    Issue Resolution
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    now
    Portfolio Insights
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    Project Insights
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    Project Share
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    Project Synchronization
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    ProjectWise 365
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    now
    ProjectWise Design Integration
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    now
    Microsoft Azure- Performance Degradation for multiple Azure services in North Europe
    Started 1 Apr 2025 10:26:55 (3 hours ago), resolved 1 Apr 2025 11:38:29 (2 hours ago)
    Incident without Impact
    Resolved
    ProjectWise Design Integration

    The Microsoft Azure team is currently investigating an issue with ProjectWise. Some users may be having trouble to access Virtual Machines or using certain features. Microsoft Team is working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

    ProjectWise Drive
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    now
    ProjectWise Web View
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    now

    Bentley Systems Subscription Entitlement Services

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    Alerting Service
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    now
    CONNECTION Client
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    Entitlement Management Portal
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    now
    Policy Service
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    now
    Roles and Permissions
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    now
    Subscription Analytics
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    Mon 31
    now
    Usage Logging Service
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    Bentley Systems SYNCHRO

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    SYNCHRO 4D
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    SYNCHRO Control
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    SYNCHRO Cost
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    now