Bentley Systems Status: check for Bentley Systems outages and issues

Bentley Systems status is Partially Degraded Service

Tue 15

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now

Software Downloads

Tue 15

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now

Authentication / Login

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User Management

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Bentley Systems ProjectWise Services

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ProjectWise Design Integration

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See all 95 Bentley Systems components

Last updated 1 minute ago from official status page. Learn more

Stay ahead of Bentley Systems outages

Active Incidents

Degraded Performance for Software Downloads

Started 7 Mar 2025 14:46:59 (2 months ago), still ongoing

Minor Incident

Identified

Software Downloads

We are aware some accounts are intermittently being denied access to Software Downloads Center. We are working to resolve the issue as soon as possible. If the access is not resolved after clearing browser cache, please create a support case here for Login & Website Support, Category: Software Downloads, Sub Category: Access Denied)

IMS Login Issue for WSFED Users

Started 17 Dec 2024 13:46:16 (4 months ago), still ongoing

Major Incident

Identified

Authentication / Login

User Management

We have identified an issue within IMS that is preventing users with a federation from logging in.

This issue is due to an unexpected certificate change in Microsoft Azure. Please be assured that we are actively working to resolve this matter as quickly as possible.

Thank you for your understanding and patience.

IMS Team

Recently Resolved Incidents

ProjectWise Explorer Sign In Issue

Started 15 Apr 2025 21:03:13 (7 days ago), resolved 16 Apr 2025 15:04:56 (6 days ago)

Minor Incident

Resolved

ProjectWise Design Integration

Please be aware that a recent Windows 11 Cumulative Update (KB5055523) is impacting ProjectWise Explorer versions 2023 and later which may result in users being unable to sign-in to ProjectWise Explorer.

We are reviewing this issue, but note that this Windows Update is also impacting other applications. Currently the only available resolution is to not install and/or remove the update until Microsoft provides a mitigation for this issue. For impacted accounts, we recommend that you review this issue with your IT & Security department.

Resolved: The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. Please kindly continue to check he CrowdStrike support page for further information. https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

16 Apr 2025 15:04:56 (6 days ago)

Identified: The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 13:47:25 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 12:38:48 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 11:20:21 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 10:19:06 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 09:22:34 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 07:58:22 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 06:22:08 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 05:29:09 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 04:08:32 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 02:49:30 (6 days ago)

Identified: We are continuing to investigate this issue.

16 Apr 2025 02:14:35 (6 days ago)

Identified: We are continuing to investigate this issue.

16 Apr 2025 01:07:59 (6 days ago)

Identified: We are continuing to investigate this issue.

16 Apr 2025 00:10:13 (7 days ago)

Identified: We are continuing to investigate this issue.

15 Apr 2025 23:09:49 (7 days ago)

Identified: We are continuing to investigate this issue.

15 Apr 2025 22:07:27 (7 days ago)

Identified: The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may be related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter.

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

15 Apr 2025 21:03:13 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 19:58:45 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 19:01:07 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 18:05:44 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 16:58:35 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 15:59:40 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 15:00:05 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 12:53:55 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 11:33:31 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 10:29:18 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 09:23:23 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 08:15:22 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 07:04:36 (7 days ago)

Identified: We are continuing to work on a fix this issue.

15 Apr 2025 06:08:02 (7 days ago)

Identified: We are continuing to work on a fix this issue.

15 Apr 2025 05:08:21 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 04:00:11 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 03:00:05 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 01:53:30 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 00:53:51 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

14 Apr 2025 23:53:57 (8 days ago)

Identified: We are continuing to work on a fix for this issue.

14 Apr 2025 22:56:10 (8 days ago)

Identified: We are continuing to work on a fix for this issue.

14 Apr 2025 21:55:12 (8 days ago)

Identified: We are continuing to work on a fix for this issue.

14 Apr 2025 20:48:24 (8 days ago)

Identified: We are continuing to work on a fix for this issue.

14 Apr 2025 19:42:04 (8 days ago)

Identified: We are continuing to work on a fix this issue.

14 Apr 2025 18:29:58 (8 days ago)

Identified: We have identified the issue and are working with Microsoft to resolve it. We will provide updates as we learn more and once a fix is implemented. Thank you for your patience.

14 Apr 2025 17:08:56 (8 days ago)

Investigating: We are continuing to investigate this issue.

14 Apr 2025 16:05:07 (8 days ago)

Investigating: Please be aware that a recent Windows 11 Cumulative Update (KB5055523) is impacting ProjectWise Explorer versions 2023 and later which may result in users being unable to sign-in to ProjectWise Explorer.

11 Apr 2025 22:18:39 (11 days ago)

See all updates

Bentley Systems Outage Survival Guide

A step-by-step guide to help you survive a Bentley Systems outage

NaN%

Bentley Systems Components

Bentley Systems

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Bentley Systems ALIM

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Session Service

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Bentley Systems Base Services

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Bentley Communities

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Bentley.com

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CONNECT Center

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Learn

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Managed Services (Global Status)

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Phone System

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Product Documentation

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Software Downloads

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Degraded Performance for Software Downloads

Started 7 Mar 2025 14:46:59 (2 months ago), still ongoing

Minor Incident

Identified

Software Downloads

Support Portal

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

URL Directory Service (BUDDI)

Tue 15

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Virtuosity Digital Storefront

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Bentley Systems Identity Management Systems (IMS)

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Authentication / Login

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

IMS Login Issue for WSFED Users

Started 17 Dec 2024 13:46:16 (4 months ago), still ongoing

Major Incident

Identified

Authentication / Login

User Management

We have identified an issue within IMS that is preventing users with a federation from logging in.

This issue is due to an unexpected certificate change in Microsoft Azure. Please be assured that we are actively working to resolve this matter as quickly as possible.

Thank you for your understanding and patience.

IMS Team

User Management

Tue 15

Wed 16

Thu 17

Fri 18

Sat 19

Sun 20

Mon 21

now

IMS Login Issue for WSFED Users

Started 17 Dec 2024 13:46:16 (4 months ago), still ongoing

Major Incident

Identified

Authentication / Login

User Management

We have identified an issue within IMS that is preventing users with a federation from logging in.

This issue is due to an unexpected certificate change in Microsoft Azure. Please be assured that we are actively working to resolve this matter as quickly as possible.

Thank you for your understanding and patience.

IMS Team

Bentley Systems iTwin Platform

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now

Access Control

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Carbon Calculation

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Changed Elements

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Clash Detection

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Export

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Forms

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iModels

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iModels OData

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Issues

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iTwins

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Library

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Mesh Export

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PnID to iTwin

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Projects

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Property Validation

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Reality Analysis

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Reality Conversion

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Reality Data

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Reality Management

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Reality Modeling

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Reporting

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Saved Views

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Sensor Data

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Storage

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Synchronization

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Transformations

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Users

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Visualization

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Webhooks

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Bentley Systems iTwin Products

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iTwin Experience

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iTwin IoT

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OpenCities Planner

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OpenFlows WaterSight

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OpenTower iQ

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OpenUtilities (Digital Twin Services)

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PlantSight

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Reality Data View

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Bentley Systems iTwin Services

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Design Insights

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Design Validation

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GeoCoordination Service

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iModel Manager

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Network Topology Service

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Platform APIs

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Platform Developer Portal

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Reality Analysis Service

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Reality Conversion Service

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Reality Management Service

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Reality Modeling Service

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Bentley Systems ProjectWise Services

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Components Center

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Deliverables Management

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Design Review

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Forms

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Issue Resolution

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Portfolio Insights

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Project Insights

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Project Share

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Project Synchronization

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ProjectWise 365

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ProjectWise Design Integration

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ProjectWise Explorer Sign In Issue

Started 15 Apr 2025 21:03:13 (7 days ago), resolved 16 Apr 2025 15:04:56 (6 days ago)

Minor Incident

Resolved

ProjectWise Design Integration

16 Apr 2025 15:04:56 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 13:47:25 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 12:38:48 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 11:20:21 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 10:19:06 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 09:22:34 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 07:58:22 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 06:22:08 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 05:29:09 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 04:08:32 (6 days ago)

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

16 Apr 2025 02:49:30 (6 days ago)

Identified: We are continuing to investigate this issue.

16 Apr 2025 02:14:35 (6 days ago)

Identified: We are continuing to investigate this issue.

16 Apr 2025 01:07:59 (6 days ago)

Identified: We are continuing to investigate this issue.

16 Apr 2025 00:10:13 (7 days ago)

Identified: We are continuing to investigate this issue.

15 Apr 2025 23:09:49 (7 days ago)

Identified: We are continuing to investigate this issue.

15 Apr 2025 22:07:27 (7 days ago)

Identified: The issue appears to only be impacting users with a combination of KB5055523 on Windows 11 while using CrowdStrike software. CrowdStrike has published an update on their support page which may be related https://supportportal.crowdstrike.com/s/article/Some-applications-may-crash-after-installing-Windows-KB5055523-when-AUMD-is-enabled%EF%BF%BCAfter.

We are continuing to investigate this issue with Microsoft and CrowdStrike. This article will be updated as more information becomes available.

15 Apr 2025 21:03:13 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 19:58:45 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 19:01:07 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 18:05:44 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 16:58:35 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 15:59:40 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 15:00:05 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 12:53:55 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 11:33:31 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 10:29:18 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 09:23:23 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 08:15:22 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 07:04:36 (7 days ago)

Identified: We are continuing to work on a fix this issue.

15 Apr 2025 06:08:02 (7 days ago)

Identified: We are continuing to work on a fix this issue.

15 Apr 2025 05:08:21 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 04:00:11 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 03:00:05 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 01:53:30 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

15 Apr 2025 00:53:51 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

14 Apr 2025 23:53:57 (8 days ago)

Identified: We are continuing to work on a fix for this issue.

14 Apr 2025 22:56:10 (8 days ago)

Identified: We are continuing to work on a fix for this issue.

14 Apr 2025 21:55:12 (8 days ago)

Identified: We are continuing to work on a fix for this issue.

14 Apr 2025 20:48:24 (8 days ago)

Identified: We are continuing to work on a fix for this issue.

14 Apr 2025 19:42:04 (8 days ago)

Identified: We are continuing to work on a fix this issue.

14 Apr 2025 18:29:58 (8 days ago)

Identified: We have identified the issue and are working with Microsoft to resolve it. We will provide updates as we learn more and once a fix is implemented. Thank you for your patience.

14 Apr 2025 17:08:56 (8 days ago)

Investigating: We are continuing to investigate this issue.

14 Apr 2025 16:05:07 (8 days ago)

11 Apr 2025 22:18:39 (11 days ago)

See all updates

ProjectWise Drive

Tue 15

Wed 16

Thu 17

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now

ProjectWise Web View

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now

Bentley Systems Subscription Entitlement Services

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now

Alerting Service

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now

CONNECTION Client

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Entitlement Management Portal

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Policy Service

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Roles and Permissions

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Subscription Analytics

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Usage Logging Service

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now

Bentley Systems SYNCHRO

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SYNCHRO 4D

Tue 15

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SYNCHRO Control

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SYNCHRO Cost

Tue 15

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now

Bentley Systems Status

Real-time updates of Bentley Systems issues and outages

Bentley Systems status is Partially Degraded Service

Software Downloads

Authentication / Login

User Management

Bentley Systems ProjectWise Services

ProjectWise Design Integration

Active Incidents

Recently Resolved Incidents

Bentley Systems Outage Survival Guide

Bentley Systems Components

Bentley Systems ALIM

Session Service

Bentley Systems Base Services

Bentley Communities

Bentley.com

CONNECT Center

Learn

Managed Services (Global Status)

Phone System

Product Documentation

Software Downloads

Support Portal

URL Directory Service (BUDDI)

Virtuosity Digital Storefront

Bentley Systems Identity Management Systems (IMS)

Authentication / Login

User Management

Bentley Systems iTwin Platform

Access Control

Carbon Calculation

Changed Elements

Clash Detection

Export

Forms

iModels

iModels OData

Issues

iTwins

Library

Mesh Export

PnID to iTwin

Projects

Property Validation

Reality Analysis

Reality Conversion

Reality Data

Reality Management

Reality Modeling

Reporting

Saved Views

Sensor Data

Storage

Synchronization

Transformations

Users

Visualization

Webhooks

Bentley Systems iTwin Products

iTwin Experience

iTwin IoT

OpenCities Planner

OpenFlows WaterSight

OpenTower iQ

OpenUtilities (Digital Twin Services)

PlantSight

Reality Data View

Bentley Systems iTwin Services

Design Insights

Design Validation

GeoCoordination Service

iModel Manager

Network Topology Service

Platform APIs

Platform Developer Portal

Reality Analysis Service

Reality Conversion Service

Reality Management Service

Reality Modeling Service