Zapier status is Operational

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Zapier Website

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Zapier Zaps

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Polling Triggers
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Active Incidents

We're seeing issues with live chat where customers may be experiencing increased error rates and high latencies in the Inbox, Messenger, and Fin.
Started 21 Oct 2024 10:44:04 (6 months ago), still ongoing
Minor Incident
Investigating
Apps

Our team has identified an issue as of 9:43 am UTC that may be causing increased error rates and high latencies in live chat for both agents and customers using Zapier services.

The specific error being reported is intermittent and may present as "This message failed to send. Click to retry."

Currently, we are actively investigating this problem to fully understand its nature and identify a resolution. No data loss has been reported or expected due to this incident.

Live chat will be disabled until the incident is resolved.

We will continue to update as more information becomes available. We appreciate your patience and understanding.

Facebook Lead Ads: Error with hydrating data and permissions
Started 12 Sep 2024 08:50:21 (7 months ago), still ongoing
Minor Incident
Investigating
Apps

We’re currently experiencing an issue with the Facebook Lead Ads Integration where users may receive the following error message:

"Error while hydrating data from Facebook Lead Ads: Unsupported get request. Object with ID '123456789' does not exist, cannot be loaded due to missing permissions"

This incident is impacting all users of the Facebook Graph API, including Zapier’s.

Specifically, we’re unable to retrieve lead information. We’ve identified that 30% of Zap runs can still run successfully.

We’re currently investigating this issue and working on how to mitigate the impacts.

We appreciate your patience while we resolve the issue. Please reach out to our Support Team if you need anything: https://zapier.com/app/get-help

Zap runs may show as being in a "Playing" status
Started 23 Jul 2024 16:28:05 (9 months ago), still ongoing
Minor Incident
Investigating
Website
Instant Triggers
Polling Triggers
Zaps
Searches & Writes
More...

We are currently investigating an issue with our service where some Zaps may run with a slight delay or appear in the "Playing" status within the Zap History.

As a result of this issue, you may notice a delay in your Zaps completing their tasks. We understand the inconvenience this may be causing, and we assure you that our team is diligently working to understand and resolve this issue.

The status of the issue will be continuously updated as more information becomes available to us.

Facebook Leads - New Lead trigger is intermittently missing leads.
Started 16 Jul 2024 12:45:13 (9 months ago), still ongoing
Minor Incident
Identified
Apps

Meta is currently experiencing an intermittent issue whereby not all leads (webhooks) are being sent. This means the majority of leads are still initiating the Trigger, while some are being missed entirely.

Engineers from both Meta and Zapier are actively working on finding a solution.

Thank you for your patience while we and Meta aim to resolve the issue.

Recently Resolved Incidents

Issue with Instagram for Business - Publish Photo Functionality
Started 17 Apr 2025 16:29:28 (4 days ago), resolved 17 Apr 2025 22:10:21 (4 days ago)
Major Incident
Resolved
Apps

We are aware of a problem affecting the 'Publish Photo' action within 'Instagram for Business'.

We are actively collaborating with the team at Meta, who handle Instagram's operations, to rectify the situation as quickly as possible. We are hopeful that a swift resolution can be found, and we appreciate your patience during this time.

We understand the importance this feature has in your day-to-day operations, so please rest assured that its restoration is our absolute priority.

Updates will be communicated via this status page, so kindly keep an eye out. We're deeply sorry for any inconvenience this may cause and we're grateful for your understanding.

Quickbooks Online Integration Triggers Failing
Started 15 Apr 2025 19:47:10 (6 days ago), resolved 16 Apr 2025 21:07:43 (5 days ago)
Major Incident
Resolved
Instant Triggers

We’re currently monitoring for the recurrence of an issue that was previously resolved. Earlier, we observed delays in webhooks from QuickBooks, and those delays appear to have returned.

Intuit QuickBooks is actively working to resolve these delays. Our team is continuing to monitor the situation to ensure stability and will share updates as needed.

Zapier Outage Survival Guide

A step-by-step guide to help you survive a Zapier outage
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    Zapier Components

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    Zapier Website

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    Zap runs may show as being in a "Playing" status
    Started 23 Jul 2024 16:28:05 (9 months ago), still ongoing
    Minor Incident
    Investigating
    Website
    Instant Triggers
    Polling Triggers
    Zaps
    Searches & Writes
    More...

    We are currently investigating an issue with our service where some Zaps may run with a slight delay or appear in the "Playing" status within the Zap History.

    As a result of this issue, you may notice a delay in your Zaps completing their tasks. We understand the inconvenience this may be causing, and we assure you that our team is diligently working to understand and resolve this issue.

    The status of the issue will be continuously updated as more information becomes available to us.

    Zapier Zaps

    Tue 15
    Wed 16
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    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Zap runs may show as being in a "Playing" status
    Started 23 Jul 2024 16:28:05 (9 months ago), still ongoing
    Minor Incident
    Investigating
    Website
    Instant Triggers
    Polling Triggers
    Zaps
    Searches & Writes
    More...

    We are currently investigating an issue with our service where some Zaps may run with a slight delay or appear in the "Playing" status within the Zap History.

    As a result of this issue, you may notice a delay in your Zaps completing their tasks. We understand the inconvenience this may be causing, and we assure you that our team is diligently working to understand and resolve this issue.

    The status of the issue will be continuously updated as more information becomes available to us.

    Instant Triggers
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Zap runs may show as being in a "Playing" status
    Started 23 Jul 2024 16:28:05 (9 months ago), still ongoing
    Minor Incident
    Investigating
    Website
    Instant Triggers
    Polling Triggers
    Zaps
    Searches & Writes
    More...

    We are currently investigating an issue with our service where some Zaps may run with a slight delay or appear in the "Playing" status within the Zap History.

    As a result of this issue, you may notice a delay in your Zaps completing their tasks. We understand the inconvenience this may be causing, and we assure you that our team is diligently working to understand and resolve this issue.

    The status of the issue will be continuously updated as more information becomes available to us.

    Quickbooks Online Integration Triggers Failing
    Started 15 Apr 2025 19:47:10 (6 days ago), resolved 16 Apr 2025 21:07:43 (5 days ago)
    Major Incident
    Resolved
    Instant Triggers

    We’re currently monitoring for the recurrence of an issue that was previously resolved. Earlier, we observed delays in webhooks from QuickBooks, and those delays appear to have returned.

    Intuit QuickBooks is actively working to resolve these delays. Our team is continuing to monitor the situation to ensure stability and will share updates as needed.

    Polling Triggers
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Zap runs may show as being in a "Playing" status
    Started 23 Jul 2024 16:28:05 (9 months ago), still ongoing
    Minor Incident
    Investigating
    Website
    Instant Triggers
    Polling Triggers
    Zaps
    Searches & Writes
    More...

    We are currently investigating an issue with our service where some Zaps may run with a slight delay or appear in the "Playing" status within the Zap History.

    As a result of this issue, you may notice a delay in your Zaps completing their tasks. We understand the inconvenience this may be causing, and we assure you that our team is diligently working to understand and resolve this issue.

    The status of the issue will be continuously updated as more information becomes available to us.

    Searches & Writes
    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Zap runs may show as being in a "Playing" status
    Started 23 Jul 2024 16:28:05 (9 months ago), still ongoing
    Minor Incident
    Investigating
    Website
    Instant Triggers
    Polling Triggers
    Zaps
    Searches & Writes
    More...

    We are currently investigating an issue with our service where some Zaps may run with a slight delay or appear in the "Playing" status within the Zap History.

    As a result of this issue, you may notice a delay in your Zaps completing their tasks. We understand the inconvenience this may be causing, and we assure you that our team is diligently working to understand and resolve this issue.

    The status of the issue will be continuously updated as more information becomes available to us.

    Zapier Apps

    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Facebook Leads - New Lead trigger is intermittently missing leads.
    Started 16 Jul 2024 12:45:13 (9 months ago), still ongoing
    Minor Incident
    Identified
    Apps

    Meta is currently experiencing an intermittent issue whereby not all leads (webhooks) are being sent. This means the majority of leads are still initiating the Trigger, while some are being missed entirely.

    Engineers from both Meta and Zapier are actively working on finding a solution.

    Thank you for your patience while we and Meta aim to resolve the issue.

    We're seeing issues with live chat where customers may be experiencing increased error rates and high latencies in the Inbox, Messenger, and Fin.
    Started 21 Oct 2024 10:44:04 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Apps

    Our team has identified an issue as of 9:43 am UTC that may be causing increased error rates and high latencies in live chat for both agents and customers using Zapier services.

    The specific error being reported is intermittent and may present as "This message failed to send. Click to retry."

    Currently, we are actively investigating this problem to fully understand its nature and identify a resolution. No data loss has been reported or expected due to this incident.

    Live chat will be disabled until the incident is resolved.

    We will continue to update as more information becomes available. We appreciate your patience and understanding.

    Facebook Lead Ads: Error with hydrating data and permissions
    Started 12 Sep 2024 08:50:21 (7 months ago), still ongoing
    Minor Incident
    Investigating
    Apps

    We’re currently experiencing an issue with the Facebook Lead Ads Integration where users may receive the following error message:

    "Error while hydrating data from Facebook Lead Ads: Unsupported get request. Object with ID '123456789' does not exist, cannot be loaded due to missing permissions"

    This incident is impacting all users of the Facebook Graph API, including Zapier’s.

    Specifically, we’re unable to retrieve lead information. We’ve identified that 30% of Zap runs can still run successfully.

    We’re currently investigating this issue and working on how to mitigate the impacts.

    We appreciate your patience while we resolve the issue. Please reach out to our Support Team if you need anything: https://zapier.com/app/get-help

    Issue with Instagram for Business - Publish Photo Functionality
    Started 17 Apr 2025 16:29:28 (4 days ago), resolved 17 Apr 2025 22:10:21 (4 days ago)
    Major Incident
    Resolved
    Apps

    We are aware of a problem affecting the 'Publish Photo' action within 'Instagram for Business'.

    We are actively collaborating with the team at Meta, who handle Instagram's operations, to rectify the situation as quickly as possible. We are hopeful that a swift resolution can be found, and we appreciate your patience during this time.

    We understand the importance this feature has in your day-to-day operations, so please rest assured that its restoration is our absolute priority.

    Updates will be communicated via this status page, so kindly keep an eye out. We're deeply sorry for any inconvenience this may cause and we're grateful for your understanding.

    Zapier Developer Platform

    Tue 15
    Wed 16
    Thu 17
    Fri 18
    Sat 19
    Sun 20
    Mon 21
    now
    Zap runs may show as being in a "Playing" status
    Started 23 Jul 2024 16:28:05 (9 months ago), still ongoing
    Minor Incident
    Investigating
    Website
    Instant Triggers
    Polling Triggers
    Zaps
    Searches & Writes
    More...

    We are currently investigating an issue with our service where some Zaps may run with a slight delay or appear in the "Playing" status within the Zap History.

    As a result of this issue, you may notice a delay in your Zaps completing their tasks. We understand the inconvenience this may be causing, and we assure you that our team is diligently working to understand and resolve this issue.

    The status of the issue will be continuously updated as more information becomes available to us.