Zapier Status
Real-time updates of Zapier issues and outages
Zapier status is Operational
Zapier Website
Instant Triggers
Polling Triggers
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently experiencing an issue where template detail pages are not loading for both logged-in and logged-out users. Affected users may see timeout errors when trying to access these pages (for example, https://zapier.com/templates/details/newsletter-signup-form). Other parts of the site remain unaffected.
Our engineering team has identified that a backend process was causing increased load on our systems. While that process has been stopped, the issue is still ongoing and we are actively investigating further. We will provide an update as soon as we have more information or a resolution.
Thank you for your patience while we work to restore full functionality.
We identified an issue where a very small fraction (less than 0.0012 percent) of Zap triggers did not retry after encountering an unexpected error.
This resulted in a very low but ongoing loss of automations.
Impact:
The issue had been present for some time and affected hundreds of triggers per day, compared with ~1 billion successful executions daily ( less than 0.0001 percent of traffic). While the overall impact was minimal, we understand even small disruptions can affect critical workflows.
Root Cause:
Zap triggers run on background tasks designed to retry after encountering an error. We discovered that, in rare cases, these tasks were stopping before the final retry could complete. Because of this, some Zaps that should have run were silently dropped instead.
Resolution:
A permanent fix has been deployed and verified; no customer action is required. We are also improving how Zap triggers are processed to further increase reliability and prevent similar issues in the future.
We’ll continue monitoring closely to ensure stability. If you notice anything unusual with your Zaps, our Support Team is here to help: https://zapier.com/app/get-help
Zapier Outage Survival Guide
Zapier Components
Zapier Website
We are currently experiencing an issue where template detail pages are not loading for both logged-in and logged-out users. Affected users may see timeout errors when trying to access these pages (for example, https://zapier.com/templates/details/newsletter-signup-form). Other parts of the site remain unaffected.
Our engineering team has identified that a backend process was causing increased load on our systems. While that process has been stopped, the issue is still ongoing and we are actively investigating further. We will provide an update as soon as we have more information or a resolution.
Thank you for your patience while we work to restore full functionality.
Zapier Zaps
Instant Triggers
We identified an issue where a very small fraction (less than 0.0012 percent) of Zap triggers did not retry after encountering an unexpected error.
This resulted in a very low but ongoing loss of automations.
Impact:
The issue had been present for some time and affected hundreds of triggers per day, compared with ~1 billion successful executions daily ( less than 0.0001 percent of traffic). While the overall impact was minimal, we understand even small disruptions can affect critical workflows.
Root Cause:
Zap triggers run on background tasks designed to retry after encountering an error. We discovered that, in rare cases, these tasks were stopping before the final retry could complete. Because of this, some Zaps that should have run were silently dropped instead.
Resolution:
A permanent fix has been deployed and verified; no customer action is required. We are also improving how Zap triggers are processed to further increase reliability and prevent similar issues in the future.
We’ll continue monitoring closely to ensure stability. If you notice anything unusual with your Zaps, our Support Team is here to help: https://zapier.com/app/get-help
Polling Triggers
We identified an issue where a very small fraction (less than 0.0012 percent) of Zap triggers did not retry after encountering an unexpected error.
This resulted in a very low but ongoing loss of automations.
Impact:
The issue had been present for some time and affected hundreds of triggers per day, compared with ~1 billion successful executions daily ( less than 0.0001 percent of traffic). While the overall impact was minimal, we understand even small disruptions can affect critical workflows.
Root Cause:
Zap triggers run on background tasks designed to retry after encountering an error. We discovered that, in rare cases, these tasks were stopping before the final retry could complete. Because of this, some Zaps that should have run were silently dropped instead.
Resolution:
A permanent fix has been deployed and verified; no customer action is required. We are also improving how Zap triggers are processed to further increase reliability and prevent similar issues in the future.
We’ll continue monitoring closely to ensure stability. If you notice anything unusual with your Zaps, our Support Team is here to help: https://zapier.com/app/get-help
