Spotnana Status

Resolved: The internal hotel synthetic tests have been updated to handle optional API field returns in a more nuanced way, effectively resolving the issue.

Investigating: We have confirmed customers are not impacted. We are investigating the reason why our internal hotel synthetic tests are still failing.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Just a correction on the above update. There was intermittent failure on hotel price check api's. This was for 5 minutes and is not happening now. We are checking more and will update the status page as soon as we have more details.

Investigating: Our engineering team has been alerted to high error rate with Air search API

We will update as soon as we have more information.

Resolved: This incident has been resolved.

Investigating: We have narrowed down on the problem to specific trips. We are trying to mitigate and check if those steps fix the issue.

Investigating: We are still investigating it and have narrowed it down to a database connection issue. Will update the status page with more updates soon.

Investigating: We have noticed an issue with Spotnana Booking tool where booking related operations will be impacted. We are investigating the same and will update the status page as soon as possible.

Resolved: This incident has been resolved.

Monitoring: The error rate has improved over the last 30 minutes but we're waiting for confirmation regarding full resolution.

Identified: Our engineering team has been alerted to issues with Sabre that may result in errors when booking, canceling, or modifying booking for Hilton Properties. Our technical teams are engaged with the supplier technical teams working on mitigation actions.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with Sabre that may result in errors when booking, canceling, or modifying booking for Hilton Properties. Our technical teams are engaged with the supplier technical teams working on mitigation actions.

We will update as soon as we have more information.

Resolved: This incident has been resolved.

Investigating: We have narrowed down on the problem to specific trips. We are trying to mitigate and check if those steps fix the issue.

Investigating: We are still investigating it and have narrowed it down to a database connection issue. Will update the status page with more updates soon.

Investigating: We have noticed an issue with Spotnana Booking tool where booking related operations will be impacted. We are investigating the same and will update the status page as soon as possible.

Resolved: This incident has been resolved.

Monitoring: The error rate has improved over the last 30 minutes but we're waiting for confirmation regarding full resolution.

Identified: Our engineering team has been alerted to issues with Sabre that may result in errors when booking, canceling, or modifying booking for Hilton Properties. Our technical teams are engaged with the supplier technical teams working on mitigation actions.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with Sabre that may result in errors when booking, canceling, or modifying booking for Hilton Properties. Our technical teams are engaged with the supplier technical teams working on mitigation actions.

We will update as soon as we have more information.

Resolved: This incident has been resolved.

Investigating: We have narrowed down on the problem to specific trips. We are trying to mitigate and check if those steps fix the issue.

Investigating: We are still investigating it and have narrowed it down to a database connection issue. Will update the status page with more updates soon.

Investigating: We have noticed an issue with Spotnana Booking tool where booking related operations will be impacted. We are investigating the same and will update the status page as soon as possible.

Resolved: This incident has been resolved.

Monitoring: The error rate has improved over the last 30 minutes but we're waiting for confirmation regarding full resolution.

Identified: Our engineering team has been alerted to issues with Sabre that may result in errors when booking, canceling, or modifying booking for Hilton Properties. Our technical teams are engaged with the supplier technical teams working on mitigation actions.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with Sabre that may result in errors when booking, canceling, or modifying booking for Hilton Properties. Our technical teams are engaged with the supplier technical teams working on mitigation actions.

We will update as soon as we have more information.

Resolved: This incident has been resolved.

Investigating: We have narrowed down on the problem to specific trips. We are trying to mitigate and check if those steps fix the issue.

Investigating: We are still investigating it and have narrowed it down to a database connection issue. Will update the status page with more updates soon.

Investigating: We have noticed an issue with Spotnana Booking tool where booking related operations will be impacted. We are investigating the same and will update the status page as soon as possible.

Resolved: This incident has been resolved.

Monitoring: The error rate has improved over the last 30 minutes but we're waiting for confirmation regarding full resolution.

Identified: Our engineering team has been alerted to issues with Sabre that may result in errors when booking, canceling, or modifying booking for Hilton Properties. Our technical teams are engaged with the supplier technical teams working on mitigation actions.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with Sabre that may result in errors when booking, canceling, or modifying booking for Hilton Properties. Our technical teams are engaged with the supplier technical teams working on mitigation actions.

We will update as soon as we have more information.