Spotnana status is Operational

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Air - Search
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Air - Booking
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Air - Cancellation
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Air - Exchange
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Air - Credits
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Air Shopping
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Trip Management
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Seat-mapping issues
Started 11 Aug 2026 10:00:00 (4 days ago), resolved 11 Aug 2026 10:48:33 (4 days ago)
Incident without Impact
Resolved
Air Shopping
Air - Booking
Air - Exchange
Trip Management
Mobile

Customers may experience issues selecting seats while booking Air tickets. To mitigate the impact, we have temporarily disabled the seat selection feature while we work on a fix in the meantime.

Supplier down for few airlines
Started 11 Aug 2026 05:23:53 (4 days ago), resolved 11 Aug 2026 05:23:53 (4 days ago)
Incident without Impact
Resolved
Air Shopping
Air - Search
Air - Booking
Air - Cancellation
Air - Exchange

There was an incident with one of our suppliers which impacted below Airlines intermittently.

Aegean Olympic Airlines Aegean Olympic Airlines Qantas Airline Qantas Airline

Approximate timelines:

Start of Incident - 11:55 pm UTC End of Incident - 00:37 UTC

Supplier Service Degradation - Southwest Intermittent payment errors (Booking and Modifications)
Started 10 Aug 2026 21:54:15 (4 days ago), resolved 11 Aug 2026 01:14:17 (4 days ago)
Major Incident
Resolved
Air Shopping
Air - Booking
Air - Cancellation
Air - Exchange
Air - Credits
More...

At 21:28 UTC on 2026-08-10, we were alerted by our partner, Southwest Airlines, regarding an intermittent issue with payment processing.

This service degradation is currently impacting the following areas:

  • New Bookings
  • Booking Modifications

We are monitoring the situation closely and will provide further updates as more information becomes available.

Spotnana Outage Survival Guide

A step-by-step guide to help you survive a Spotnana outage
NaN%

    Spotnana Components

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    Spotnana APIs

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    now
    Authentication
    Sat 8
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    Trip Management
    Sat 8
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    Trip Approvals
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    Air - Search
    Sat 8
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    now
    Supplier down for few airlines
    Started 11 Aug 2026 05:23:53 (4 days ago), resolved 11 Aug 2026 05:23:53 (4 days ago)
    Incident without Impact
    Resolved
    Air Shopping
    Air - Search
    Air - Booking
    Air - Cancellation
    Air - Exchange

    There was an incident with one of our suppliers which impacted below Airlines intermittently.

    Aegean Olympic Airlines Aegean Olympic Airlines Qantas Airline Qantas Airline

    Approximate timelines:

    Start of Incident - 11:55 pm UTC End of Incident - 00:37 UTC

    Air - Booking
    Sat 8
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    now
    Supplier Service Degradation - Southwest Intermittent payment errors (Booking and Modifications)
    Started 10 Aug 2026 21:54:15 (4 days ago), resolved 11 Aug 2026 01:14:17 (4 days ago)
    Major Incident
    Resolved
    Air Shopping
    Air - Booking
    Air - Cancellation
    Air - Exchange
    Air - Credits
    More...

    At 21:28 UTC on 2026-08-10, we were alerted by our partner, Southwest Airlines, regarding an intermittent issue with payment processing.

    This service degradation is currently impacting the following areas:

    • New Bookings
    • Booking Modifications

    We are monitoring the situation closely and will provide further updates as more information becomes available.

    Supplier down for few airlines
    Started 11 Aug 2026 05:23:53 (4 days ago), resolved 11 Aug 2026 05:23:53 (4 days ago)
    Incident without Impact
    Resolved
    Air Shopping
    Air - Search
    Air - Booking
    Air - Cancellation
    Air - Exchange

    There was an incident with one of our suppliers which impacted below Airlines intermittently.

    Aegean Olympic Airlines Aegean Olympic Airlines Qantas Airline Qantas Airline

    Approximate timelines:

    Start of Incident - 11:55 pm UTC End of Incident - 00:37 UTC

    Seat-mapping issues
    Started 11 Aug 2026 10:00:00 (4 days ago), resolved 11 Aug 2026 10:48:33 (4 days ago)
    Incident without Impact
    Resolved
    Air Shopping
    Air - Booking
    Air - Exchange
    Trip Management
    Mobile

    Customers may experience issues selecting seats while booking Air tickets. To mitigate the impact, we have temporarily disabled the seat selection feature while we work on a fix in the meantime.

    Air - Cancellation
    Sat 8
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    now
    Supplier Service Degradation - Southwest Intermittent payment errors (Booking and Modifications)
    Started 10 Aug 2026 21:54:15 (4 days ago), resolved 11 Aug 2026 01:14:17 (4 days ago)
    Major Incident
    Resolved
    Air Shopping
    Air - Booking
    Air - Cancellation
    Air - Exchange
    Air - Credits
    More...

    At 21:28 UTC on 2026-08-10, we were alerted by our partner, Southwest Airlines, regarding an intermittent issue with payment processing.

    This service degradation is currently impacting the following areas:

    • New Bookings
    • Booking Modifications

    We are monitoring the situation closely and will provide further updates as more information becomes available.

    Supplier down for few airlines
    Started 11 Aug 2026 05:23:53 (4 days ago), resolved 11 Aug 2026 05:23:53 (4 days ago)
    Incident without Impact
    Resolved
    Air Shopping
    Air - Search
    Air - Booking
    Air - Cancellation
    Air - Exchange

    There was an incident with one of our suppliers which impacted below Airlines intermittently.

    Aegean Olympic Airlines Aegean Olympic Airlines Qantas Airline Qantas Airline

    Approximate timelines:

    Start of Incident - 11:55 pm UTC End of Incident - 00:37 UTC

    Air - Exchange
    Sat 8
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    now
    Supplier Service Degradation - Southwest Intermittent payment errors (Booking and Modifications)
    Started 10 Aug 2026 21:54:15 (4 days ago), resolved 11 Aug 2026 01:14:17 (4 days ago)
    Major Incident
    Resolved
    Air Shopping
    Air - Booking
    Air - Cancellation
    Air - Exchange
    Air - Credits
    More...

    At 21:28 UTC on 2026-08-10, we were alerted by our partner, Southwest Airlines, regarding an intermittent issue with payment processing.

    This service degradation is currently impacting the following areas:

    • New Bookings
    • Booking Modifications

    We are monitoring the situation closely and will provide further updates as more information becomes available.

    Supplier down for few airlines
    Started 11 Aug 2026 05:23:53 (4 days ago), resolved 11 Aug 2026 05:23:53 (4 days ago)
    Incident without Impact
    Resolved
    Air Shopping
    Air - Search
    Air - Booking
    Air - Cancellation
    Air - Exchange

    There was an incident with one of our suppliers which impacted below Airlines intermittently.

    Aegean Olympic Airlines Aegean Olympic Airlines Qantas Airline Qantas Airline

    Approximate timelines:

    Start of Incident - 11:55 pm UTC End of Incident - 00:37 UTC

    Seat-mapping issues
    Started 11 Aug 2026 10:00:00 (4 days ago), resolved 11 Aug 2026 10:48:33 (4 days ago)
    Incident without Impact
    Resolved
    Air Shopping
    Air - Booking
    Air - Exchange
    Trip Management
    Mobile

    Customers may experience issues selecting seats while booking Air tickets. To mitigate the impact, we have temporarily disabled the seat selection feature while we work on a fix in the meantime.

    Air - Credits
    Sat 8
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    now
    Supplier Service Degradation - Southwest Intermittent payment errors (Booking and Modifications)
    Started 10 Aug 2026 21:54:15 (4 days ago), resolved 11 Aug 2026 01:14:17 (4 days ago)
    Major Incident
    Resolved
    Air Shopping
    Air - Booking
    Air - Cancellation
    Air - Exchange
    Air - Credits
    More...

    At 21:28 UTC on 2026-08-10, we were alerted by our partner, Southwest Airlines, regarding an intermittent issue with payment processing.

    This service degradation is currently impacting the following areas:

    • New Bookings
    • Booking Modifications

    We are monitoring the situation closely and will provide further updates as more information becomes available.

    Hotel - Search
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    Hotel - Booking
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    Hotel - Cancellation
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    Hotel - Modify
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    Car - Search
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    Car - Booking
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    Car - Cancellation
    Sat 8
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    Profile Management
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    now
    RBAC
    Sat 8
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    Company Management
    Sat 8
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    now
    Policy Management
    Sat 8
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    now
    Payments
    Sat 8
    Sun 9
    Mon 10
    Tue 11
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    Thu 13
    Fri 14
    now
    Events
    Sat 8
    Sun 9
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    now
    Document Management
    Sat 8
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    Webhooks
    Sat 8
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    Legacy APIs
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    Spotnana Online Booking Tool

    Sat 8
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    Air Shopping
    Sat 8
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    Mon 10
    Tue 11
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    now
    Supplier Service Degradation - Southwest Intermittent payment errors (Booking and Modifications)
    Started 10 Aug 2026 21:54:15 (4 days ago), resolved 11 Aug 2026 01:14:17 (4 days ago)
    Major Incident
    Resolved
    Air Shopping
    Air - Booking
    Air - Cancellation
    Air - Exchange
    Air - Credits
    More...

    At 21:28 UTC on 2026-08-10, we were alerted by our partner, Southwest Airlines, regarding an intermittent issue with payment processing.

    This service degradation is currently impacting the following areas:

    • New Bookings
    • Booking Modifications

    We are monitoring the situation closely and will provide further updates as more information becomes available.

    Supplier down for few airlines
    Started 11 Aug 2026 05:23:53 (4 days ago), resolved 11 Aug 2026 05:23:53 (4 days ago)
    Incident without Impact
    Resolved
    Air Shopping
    Air - Search
    Air - Booking
    Air - Cancellation
    Air - Exchange

    There was an incident with one of our suppliers which impacted below Airlines intermittently.

    Aegean Olympic Airlines Aegean Olympic Airlines Qantas Airline Qantas Airline

    Approximate timelines:

    Start of Incident - 11:55 pm UTC End of Incident - 00:37 UTC

    Seat-mapping issues
    Started 11 Aug 2026 10:00:00 (4 days ago), resolved 11 Aug 2026 10:48:33 (4 days ago)
    Incident without Impact
    Resolved
    Air Shopping
    Air - Booking
    Air - Exchange
    Trip Management
    Mobile

    Customers may experience issues selecting seats while booking Air tickets. To mitigate the impact, we have temporarily disabled the seat selection feature while we work on a fix in the meantime.

    Hotel Shopping
    Sat 8
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    now
    Car Shopping
    Sat 8
    Sun 9
    Mon 10
    Tue 11
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    Thu 13
    Fri 14
    now
    Rail Shopping
    Sat 8
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    now
    User Management
    Sat 8
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    now
    Trip Management
    Sat 8
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    Fri 14
    now
    Seat-mapping issues
    Started 11 Aug 2026 10:00:00 (4 days ago), resolved 11 Aug 2026 10:48:33 (4 days ago)
    Incident without Impact
    Resolved
    Air Shopping
    Air - Booking
    Air - Exchange
    Trip Management
    Mobile

    Customers may experience issues selecting seats while booking Air tickets. To mitigate the impact, we have temporarily disabled the seat selection feature while we work on a fix in the meantime.

    Policy Management
    Sat 8
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    now
    Company Management
    Sat 8
    Sun 9
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    now
    TMC Management
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    now
    Payments
    Sat 8
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    now
    Supplier Service Degradation - Southwest Intermittent payment errors (Booking and Modifications)
    Started 10 Aug 2026 21:54:15 (4 days ago), resolved 11 Aug 2026 01:14:17 (4 days ago)
    Major Incident
    Resolved
    Air Shopping
    Air - Booking
    Air - Cancellation
    Air - Exchange
    Air - Credits
    More...

    At 21:28 UTC on 2026-08-10, we were alerted by our partner, Southwest Airlines, regarding an intermittent issue with payment processing.

    This service degradation is currently impacting the following areas:

    • New Bookings
    • Booking Modifications

    We are monitoring the situation closely and will provide further updates as more information becomes available.

    Legacy Web
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    Embedded UI
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    now
    Mobile
    Sat 8
    Sun 9
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    Tue 11
    Wed 12
    Thu 13
    Fri 14
    now
    Seat-mapping issues
    Started 11 Aug 2026 10:00:00 (4 days ago), resolved 11 Aug 2026 10:48:33 (4 days ago)
    Incident without Impact
    Resolved
    Air Shopping
    Air - Booking
    Air - Exchange
    Trip Management
    Mobile

    Customers may experience issues selecting seats while booking Air tickets. To mitigate the impact, we have temporarily disabled the seat selection feature while we work on a fix in the meantime.

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