Spotnana Status

Resolved: The incident is resolved. We are waiting from supplier for more details and will backfill status page when we get the details.

If you still have issues, please reach out to our support team.

Monitoring: Current Status: The impacted services have recovered and internal monitoring indicates that the previously observed intermittent transaction failures have subsided. Sabre technical teams continue to monitor service stability, while customer validation remains in progress to confirm successful transaction processing across the impacted services. The next update will be shared once monitoring is complete or if there is any change in impact.

Monitoring: Spotnana's engineering team has been watching ticketing failures and supplier behavior closely, and are seeing a recovery since approximately 02:40 UTC. The supplier still has the incident open, but we appear to be seeing recovery.

The Spotnana team will continue to monitor the situation and post additional information as it becomes available.

Monitoring: Update - Nov 04, 23:10 UTC

Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre. Sabre and Delta are working on a fix.

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL), causing Delta bookings and ticket issuance made through Sabre to fail intermittently. Sabre's teams are working with Delta toward a fix. We don't yet have an estimated time of recovery. All other airlines, suppliers and platform functions are operating normally.

We are monitoring closely and will post another update as we get more information.

Identified: Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL). The cause is a Sabre/Delta connection issue outside Spotnana's systems. Delta searches, bookings and ticket issuance made through Sabre are failing intermittently. Ticket issuance for Delta is running at roughly half its normal rate. All other airlines, suppliers and platform functions are operating normally.

Some Delta bookings may be confirmed but not yet ticketed. We are tracking these bookings and will work to ticket them once Delta service recovers. Some have already ticketed on automatic retry.

If a Delta booking fails or times out, please don't retry it repeatedly. It may have completed. Check your trips or contact our support team, who can confirm its status and help you avoid duplicate bookings.

Sabre's teams are engaged on an incident bridge with Delta. We are monitoring closely and will post another update by 23:30 UTC, or sooner if there is a change.

Identified: We are continuing observe an increased error rate in Sabre transactions having to do with Delta.

All other airlines, suppliers, and platform functions are operating normally.

Investigating: Our engineering team has been alerted to issues with the downstream supplier, Sabre.

Description: Users are reporting failures affecting Delta (DL) transactions, when doing ticketing issuance, ticket display, shop and book.

Business Impact: Because of this, customers may be unable to successfully complete Delta (DL) transactions. Regular sales and servicing operations involving Delta may be impacted.

Current Status: Sabre's technical teams are engaged in the incident bridge investigating intermittent failures affecting Delta (DL) transactions. Teams continue to monitor transaction behavior and coordinate with Delta to progress toward resolution.

We will update as soon as we have more information.

Resolved: The incident is resolved. We are waiting from supplier for more details and will backfill status page when we get the details.

If you still have issues, please reach out to our support team.

Monitoring: Current Status: The impacted services have recovered and internal monitoring indicates that the previously observed intermittent transaction failures have subsided. Sabre technical teams continue to monitor service stability, while customer validation remains in progress to confirm successful transaction processing across the impacted services. The next update will be shared once monitoring is complete or if there is any change in impact.

Monitoring: Spotnana's engineering team has been watching ticketing failures and supplier behavior closely, and are seeing a recovery since approximately 02:40 UTC. The supplier still has the incident open, but we appear to be seeing recovery.

The Spotnana team will continue to monitor the situation and post additional information as it becomes available.

Monitoring: Update - Nov 04, 23:10 UTC

Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre. Sabre and Delta are working on a fix.

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL), causing Delta bookings and ticket issuance made through Sabre to fail intermittently. Sabre's teams are working with Delta toward a fix. We don't yet have an estimated time of recovery. All other airlines, suppliers and platform functions are operating normally.

We are monitoring closely and will post another update as we get more information.

Identified: Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL). The cause is a Sabre/Delta connection issue outside Spotnana's systems. Delta searches, bookings and ticket issuance made through Sabre are failing intermittently. Ticket issuance for Delta is running at roughly half its normal rate. All other airlines, suppliers and platform functions are operating normally.

Some Delta bookings may be confirmed but not yet ticketed. We are tracking these bookings and will work to ticket them once Delta service recovers. Some have already ticketed on automatic retry.

If a Delta booking fails or times out, please don't retry it repeatedly. It may have completed. Check your trips or contact our support team, who can confirm its status and help you avoid duplicate bookings.

Sabre's teams are engaged on an incident bridge with Delta. We are monitoring closely and will post another update by 23:30 UTC, or sooner if there is a change.

Identified: We are continuing observe an increased error rate in Sabre transactions having to do with Delta.

All other airlines, suppliers, and platform functions are operating normally.

Investigating: Our engineering team has been alerted to issues with the downstream supplier, Sabre.

Description: Users are reporting failures affecting Delta (DL) transactions, when doing ticketing issuance, ticket display, shop and book.

Business Impact: Because of this, customers may be unable to successfully complete Delta (DL) transactions. Regular sales and servicing operations involving Delta may be impacted.

Current Status: Sabre's technical teams are engaged in the incident bridge investigating intermittent failures affecting Delta (DL) transactions. Teams continue to monitor transaction behavior and coordinate with Delta to progress toward resolution.

We will update as soon as we have more information.

Resolved: The incident is resolved. We are waiting from supplier for more details and will backfill status page when we get the details.

If you still have issues, please reach out to our support team.

Monitoring: Current Status: The impacted services have recovered and internal monitoring indicates that the previously observed intermittent transaction failures have subsided. Sabre technical teams continue to monitor service stability, while customer validation remains in progress to confirm successful transaction processing across the impacted services. The next update will be shared once monitoring is complete or if there is any change in impact.

Monitoring: Spotnana's engineering team has been watching ticketing failures and supplier behavior closely, and are seeing a recovery since approximately 02:40 UTC. The supplier still has the incident open, but we appear to be seeing recovery.

The Spotnana team will continue to monitor the situation and post additional information as it becomes available.

Monitoring: Update - Nov 04, 23:10 UTC

Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre. Sabre and Delta are working on a fix.

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL), causing Delta bookings and ticket issuance made through Sabre to fail intermittently. Sabre's teams are working with Delta toward a fix. We don't yet have an estimated time of recovery. All other airlines, suppliers and platform functions are operating normally.

We are monitoring closely and will post another update as we get more information.

Identified: Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL). The cause is a Sabre/Delta connection issue outside Spotnana's systems. Delta searches, bookings and ticket issuance made through Sabre are failing intermittently. Ticket issuance for Delta is running at roughly half its normal rate. All other airlines, suppliers and platform functions are operating normally.

Some Delta bookings may be confirmed but not yet ticketed. We are tracking these bookings and will work to ticket them once Delta service recovers. Some have already ticketed on automatic retry.

If a Delta booking fails or times out, please don't retry it repeatedly. It may have completed. Check your trips or contact our support team, who can confirm its status and help you avoid duplicate bookings.

Sabre's teams are engaged on an incident bridge with Delta. We are monitoring closely and will post another update by 23:30 UTC, or sooner if there is a change.

Identified: We are continuing observe an increased error rate in Sabre transactions having to do with Delta.

All other airlines, suppliers, and platform functions are operating normally.

Investigating: Our engineering team has been alerted to issues with the downstream supplier, Sabre.

Description: Users are reporting failures affecting Delta (DL) transactions, when doing ticketing issuance, ticket display, shop and book.

Business Impact: Because of this, customers may be unable to successfully complete Delta (DL) transactions. Regular sales and servicing operations involving Delta may be impacted.

Current Status: Sabre's technical teams are engaged in the incident bridge investigating intermittent failures affecting Delta (DL) transactions. Teams continue to monitor transaction behavior and coordinate with Delta to progress toward resolution.

We will update as soon as we have more information.

Resolved: The incident is resolved. We are waiting from supplier for more details and will backfill status page when we get the details.

If you still have issues, please reach out to our support team.

Monitoring: Current Status: The impacted services have recovered and internal monitoring indicates that the previously observed intermittent transaction failures have subsided. Sabre technical teams continue to monitor service stability, while customer validation remains in progress to confirm successful transaction processing across the impacted services. The next update will be shared once monitoring is complete or if there is any change in impact.

Monitoring: Spotnana's engineering team has been watching ticketing failures and supplier behavior closely, and are seeing a recovery since approximately 02:40 UTC. The supplier still has the incident open, but we appear to be seeing recovery.

The Spotnana team will continue to monitor the situation and post additional information as it becomes available.

Monitoring: Update - Nov 04, 23:10 UTC

Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre. Sabre and Delta are working on a fix.

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL), causing Delta bookings and ticket issuance made through Sabre to fail intermittently. Sabre's teams are working with Delta toward a fix. We don't yet have an estimated time of recovery. All other airlines, suppliers and platform functions are operating normally.

We are monitoring closely and will post another update as we get more information.

Identified: Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL). The cause is a Sabre/Delta connection issue outside Spotnana's systems. Delta searches, bookings and ticket issuance made through Sabre are failing intermittently. Ticket issuance for Delta is running at roughly half its normal rate. All other airlines, suppliers and platform functions are operating normally.

Some Delta bookings may be confirmed but not yet ticketed. We are tracking these bookings and will work to ticket them once Delta service recovers. Some have already ticketed on automatic retry.

If a Delta booking fails or times out, please don't retry it repeatedly. It may have completed. Check your trips or contact our support team, who can confirm its status and help you avoid duplicate bookings.

Sabre's teams are engaged on an incident bridge with Delta. We are monitoring closely and will post another update by 23:30 UTC, or sooner if there is a change.

Identified: We are continuing observe an increased error rate in Sabre transactions having to do with Delta.

All other airlines, suppliers, and platform functions are operating normally.

Investigating: Our engineering team has been alerted to issues with the downstream supplier, Sabre.

Description: Users are reporting failures affecting Delta (DL) transactions, when doing ticketing issuance, ticket display, shop and book.

Business Impact: Because of this, customers may be unable to successfully complete Delta (DL) transactions. Regular sales and servicing operations involving Delta may be impacted.

Current Status: Sabre's technical teams are engaged in the incident bridge investigating intermittent failures affecting Delta (DL) transactions. Teams continue to monitor transaction behavior and coordinate with Delta to progress toward resolution.

We will update as soon as we have more information.

Resolved: The incident is resolved. We are waiting from supplier for more details and will backfill status page when we get the details.

If you still have issues, please reach out to our support team.

Monitoring: Current Status: The impacted services have recovered and internal monitoring indicates that the previously observed intermittent transaction failures have subsided. Sabre technical teams continue to monitor service stability, while customer validation remains in progress to confirm successful transaction processing across the impacted services. The next update will be shared once monitoring is complete or if there is any change in impact.

Monitoring: Spotnana's engineering team has been watching ticketing failures and supplier behavior closely, and are seeing a recovery since approximately 02:40 UTC. The supplier still has the incident open, but we appear to be seeing recovery.

The Spotnana team will continue to monitor the situation and post additional information as it becomes available.

Monitoring: Update - Nov 04, 23:10 UTC

Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre. Sabre and Delta are working on a fix.

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL), causing Delta bookings and ticket issuance made through Sabre to fail intermittently. Sabre's teams are working with Delta toward a fix. We don't yet have an estimated time of recovery. All other airlines, suppliers and platform functions are operating normally.

We are monitoring closely and will post another update as we get more information.

Identified: Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL). The cause is a Sabre/Delta connection issue outside Spotnana's systems. Delta searches, bookings and ticket issuance made through Sabre are failing intermittently. Ticket issuance for Delta is running at roughly half its normal rate. All other airlines, suppliers and platform functions are operating normally.

Some Delta bookings may be confirmed but not yet ticketed. We are tracking these bookings and will work to ticket them once Delta service recovers. Some have already ticketed on automatic retry.

If a Delta booking fails or times out, please don't retry it repeatedly. It may have completed. Check your trips or contact our support team, who can confirm its status and help you avoid duplicate bookings.

Sabre's teams are engaged on an incident bridge with Delta. We are monitoring closely and will post another update by 23:30 UTC, or sooner if there is a change.

Identified: We are continuing observe an increased error rate in Sabre transactions having to do with Delta.

All other airlines, suppliers, and platform functions are operating normally.

Investigating: Our engineering team has been alerted to issues with the downstream supplier, Sabre.

Description: Users are reporting failures affecting Delta (DL) transactions, when doing ticketing issuance, ticket display, shop and book.

Business Impact: Because of this, customers may be unable to successfully complete Delta (DL) transactions. Regular sales and servicing operations involving Delta may be impacted.

Current Status: Sabre's technical teams are engaged in the incident bridge investigating intermittent failures affecting Delta (DL) transactions. Teams continue to monitor transaction behavior and coordinate with Delta to progress toward resolution.

We will update as soon as we have more information.

Resolved: The incident is resolved. We are waiting from supplier for more details and will backfill status page when we get the details.

If you still have issues, please reach out to our support team.

Monitoring: Current Status: The impacted services have recovered and internal monitoring indicates that the previously observed intermittent transaction failures have subsided. Sabre technical teams continue to monitor service stability, while customer validation remains in progress to confirm successful transaction processing across the impacted services. The next update will be shared once monitoring is complete or if there is any change in impact.

Monitoring: Spotnana's engineering team has been watching ticketing failures and supplier behavior closely, and are seeing a recovery since approximately 02:40 UTC. The supplier still has the incident open, but we appear to be seeing recovery.

The Spotnana team will continue to monitor the situation and post additional information as it becomes available.

Monitoring: Update - Nov 04, 23:10 UTC

Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre. Sabre and Delta are working on a fix.

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL), causing Delta bookings and ticket issuance made through Sabre to fail intermittently. Sabre's teams are working with Delta toward a fix. We don't yet have an estimated time of recovery. All other airlines, suppliers and platform functions are operating normally.

We are monitoring closely and will post another update as we get more information.

Identified: Identified: Delta (DL) bookings and ticketing failing or delayed via Sabre

Since about 20:20 UTC, Sabre has been returning "carrier not responding" errors for Delta (DL). The cause is a Sabre/Delta connection issue outside Spotnana's systems. Delta searches, bookings and ticket issuance made through Sabre are failing intermittently. Ticket issuance for Delta is running at roughly half its normal rate. All other airlines, suppliers and platform functions are operating normally.

Some Delta bookings may be confirmed but not yet ticketed. We are tracking these bookings and will work to ticket them once Delta service recovers. Some have already ticketed on automatic retry.

If a Delta booking fails or times out, please don't retry it repeatedly. It may have completed. Check your trips or contact our support team, who can confirm its status and help you avoid duplicate bookings.

Sabre's teams are engaged on an incident bridge with Delta. We are monitoring closely and will post another update by 23:30 UTC, or sooner if there is a change.

Identified: We are continuing observe an increased error rate in Sabre transactions having to do with Delta.

All other airlines, suppliers, and platform functions are operating normally.

Investigating: Our engineering team has been alerted to issues with the downstream supplier, Sabre.

Description: Users are reporting failures affecting Delta (DL) transactions, when doing ticketing issuance, ticket display, shop and book.

Business Impact: Because of this, customers may be unable to successfully complete Delta (DL) transactions. Regular sales and servicing operations involving Delta may be impacted.

Current Status: Sabre's technical teams are engaged in the incident bridge investigating intermittent failures affecting Delta (DL) transactions. Teams continue to monitor transaction behavior and coordinate with Delta to progress toward resolution.

We will update as soon as we have more information.