Spotnana Status
Real-time updates of Spotnana issues and outages
Spotnana status is Operational
Authentication
Trip Management
Trip Approvals
Air - Search
Air - Booking
Air - Cancellation
Air - Exchange
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Active Incidents
No active incidents
Recently Resolved Incidents
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
We are aware of an issue affecting a third-party payment service that may result in incomplete payment reference information for some Visa card transactions processed through Mastercard Payment Gateway Services (MPGS). Payment authorization, booking, and ticketing continue to process successfully. Some post-purchase activities, including refunds, voids, and exchanges, may experience intermittent issues while the service is being addressed.
We are working closely with the provider to address the issue and appreciate your patience while we continue to monitor the situation.
Rail searches are failing in United States and Canada due a third party supplier (Amtrak) having issues. We are following up with supplier to fix the issues as soon as possible.
Spotnana Outage Survival Guide
Spotnana Components
Spotnana APIs
Authentication
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Trip Management
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Trip Approvals
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Air - Search
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Air - Booking
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Air - Cancellation
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Air - Exchange
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Air - Credits
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Hotel - Search
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Hotel - Booking
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Hotel - Cancellation
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Hotel - Modify
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Car - Search
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Car - Booking
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Car - Cancellation
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Profile Management
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
RBAC
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Company Management
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Policy Management
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Payments
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Events
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Document Management
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Webhooks
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Legacy APIs
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Spotnana Online Booking Tool
Air Shopping
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Hotel Shopping
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Car Shopping
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Rail Shopping
Rail searches are failing in United States and Canada due a third party supplier (Amtrak) having issues. We are following up with supplier to fix the issues as soon as possible.
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
User Management
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Trip Management
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Policy Management
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Company Management
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
TMC Management
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Payments
We are aware of an issue affecting a third-party payment service that may result in incomplete payment reference information for some Visa card transactions processed through Mastercard Payment Gateway Services (MPGS). Payment authorization, booking, and ticketing continue to process successfully. Some post-purchase activities, including refunds, voids, and exchanges, may experience intermittent issues while the service is being addressed.
We are working closely with the provider to address the issue and appreciate your patience while we continue to monitor the situation.
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Legacy Web
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Embedded UI
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.
Mobile
On 2026-09-18 from 16:53 - 16:58 UTC, the Spotnana platform detected elevated 500 errors causing flight search failures and some booking failures. We are investigating the root cause.