Spotnana Status

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: Confirmed that hotel cancellations are now processed normally by Sabre. Issue resolved at about 22:40 UTC.

Monitoring: We have identified the cause and are contacting Sabre for resolution.

Investigating: Since about 22:00 UTC on October 13, some hotel bookings can't be cancelled on Spotnana. The problem is with Sabre, one of our hotel booking partners, and only affects cancelling certain hotel reservations booked through them. Searching for and booking hotels, flights, cars and rail are all working normally.

If a cancellation fails, the reservation is still active and has not been cancelled. Please try again later. If the cancellation is time-sensitive, for example close to the hotel's cancellation deadline, contact your travel support team and they can help.

We're working with Sabre to fix this and will post another update within 30 minutes or as soon as we know more.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.

Resolved: The supplier reports their issue is resolved, and we have observed no further issues.

The incident has been resolved.

Monitoring: Sabre experienced a temporary service degradation for multiple services. Some requests to Sabre may have experienced elevated response times, throttling, and temporary traffic drops. Sabre reports their services have recovered, and their technical teams remain engaged investigating the root cause.

Spotnana will continue to monitor.

Investigating: Our engineering team and senior staff continue to investigate. At this time requests to Sabre are intermittently failing.

We will update as soon as we have more information.

Investigating: Our engineering team has been alerted to issues with the platform and is actively investigating.

We will update as soon as we have more information.