Vonage API Status
Real-time updates of Vonage API issues and outages
Vonage API status is Partially Degraded Service
SIP Interconnect
Voice API
SIP Trunking
Vonage API Global Connectivity
SMS Europe
SMS APAC
SMS Latin America
Active Incidents
Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Recently Resolved Incidents
We are currently observing SMS delivery degradation towards Belgium networks through Telenet. You may experience failures or delays for Outbound SMS sending towards Belgium networks.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing SMS delivery degradation towards Poste Italy network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing SMS delivery degradation towards Smart Philippines network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have noticed a DLR degradation towards Bolivia Viva network
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been notified by our supplier about an SMS delivery degradation towards Claro in Dominican Republic.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Our monitoring has alerted us to a potential service issue that may be impacting Voice API calls.
Although It is not yet certain whether there is any customer impact, we are alerting customers immediately while our teams investigate.
We aim to provide an update on our investigation within 1 hour.
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
We are currently observing SMS delivery degradation towards Pakistan Ufone.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Our monitoring system has alerted us to a potential service issue with our platform. Between 17:21:21 and 17:21:22 UTC, Voice API calls got briefly affected in the US and EU Data Centers, and the issue has been resolved straight away.
Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigated to resolve the issue.
If there is a customer impact, it is likely to be affecting the following products: Voice API
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
Our monitoring system has alerted us to a potential service issue with our platform between 14:14 UTC and 14.15 UTC. SIP Interconnect calls routed through the affected region during this timeframe may have been impacted.
The issue has now been fully resolved, and all necessary corrective measures have been implemented. All services are restored and operating normally.
Please let us know if you continue to experience any issues.
We have been notified of delivery degradation for traffic towards Mexico AT&T.
We are working with our partners to resolve the issue.
Please contact [email protected] if you have any questions
Vonage API Outage Survival Guide
Vonage API Components
Vonage API SMS & Messages
SMS
MMS
SMPP
Callbacks
Shortcodes
Phone Numbers
10 DLC Platform
Messages API
Dispatch
In-App Messaging
Number Deactivation
TFN Platform
Vonage API Video
Session Connection
Archiving (Standard)
Archiving (Enterprise)
Broadcast (HLS/RTMP)
Monitoring Callbacks
SIP Interconnect
Our monitoring system has alerted us to a potential service issue with our platform between 14:14 UTC and 14.15 UTC. SIP Interconnect calls routed through the affected region during this timeframe may have been impacted.
The issue has now been fully resolved, and all necessary corrective measures have been implemented. All services are restored and operating normally.
Please let us know if you continue to experience any issues.
Advanced Firewall Control (TURN) (Standard)
Advanced Firewall Control (TURN) (Enterprise)
China Relay
Media Connection (Standard)
Media Connection (Enterprise)
Archive Inspector
Insights & Advanced Insights
Inspector
Playground
Pre-Call Test
Account Portal
Experience Composer
Vonage Video Express
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada)
Email Notifications
SDK CDN
Captions
Signalling
Payments & Billing
Developer Center
Login
Chat Embeds
EU Proxy Check
Vonage API Voice
Phone Numbers
Programmable SIP & SIP Interconnect
Websockets
Voice API
Our monitoring system has alerted us to a potential service issue with our platform. Between 17:21:21 and 17:21:22 UTC, Voice API calls got briefly affected in the US and EU Data Centers, and the issue has been resolved straight away.
Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigated to resolve the issue.
If there is a customer impact, it is likely to be affecting the following products: Voice API
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
Our monitoring has alerted us to a potential service issue that may be impacting Voice API calls.
Although It is not yet certain whether there is any customer impact, we are alerting customers immediately while our teams investigate.
We aim to provide an update on our investigation within 1 hour.
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
Legacy TTS
SIP Trunking
Our monitoring has alerted us to a potential service issue that may be impacting Voice API calls.
Although It is not yet certain whether there is any customer impact, we are alerting customers immediately while our teams investigate.
We aim to provide an update on our investigation within 1 hour.
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
Voice WebRTC
SIP Endpoints
Advanced Machine Detection
Voice Inspector
Vonage API Meetings
Meetings Connection
Recordings
Chat
Dial In
Vonage API Auth & Identity
Number Insight
Number Insight V2
Verify
Verify V2
Vonage API Experiences
RCS
Silent Authentication
Vonage Conversational Connect
NLU API
Automatic Speech To Text
Vonage API AI Studio
AI Studio Authentication
AI Studio Builder UX/UI
Campaign Creation
Connectors
Knowledge AI
Reports EU
Reports US
Studio Messaging Sessions
Studio Telephony Sessions
Vonage API Network APIs
Network Registry
Identity Insights
Number Verification
SIM Swap
Vonage API Conversations for Salesforce
Conversations for Salesforce
Vonage API Vonage Cloud Runtime
Deployment API
Marketplace API
Queue services
Debug
Workspaces
Persistence API
Scheduler
Vonage API Vonage Dashboard
Account Access & Notifications
Account Configuration & Feature Access
Creating An Account
Customer Portal
Payments & Billing
Reporting & Data
Other
Vonage API Vonage Platform Management
Account APIs
Alerts API
Applications
Audit API
Command Line Interface (CLI)
Numbers API
Number Pools API
Pricing API
Redact API
Reports API
SubAccount API
Vonage API Global Connectivity
SMS North America
MMS North America
Voice North America
SMS Europe
We are currently observing SMS delivery degradation towards Poste Italy network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing SMS delivery degradation towards Belgium networks through Telenet. You may experience failures or delays for Outbound SMS sending towards Belgium networks.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice Europe
SMS APAC
We are currently observing SMS delivery degradation towards Pakistan Ufone.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing SMS delivery degradation towards Smart Philippines network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice APAC
SMS Latin America
We have been notified of delivery degradation for traffic towards Mexico AT&T.
We are working with our partners to resolve the issue.
Please contact [email protected] if you have any questions
We have been notified by our supplier about an SMS delivery degradation towards Claro in Dominican Republic.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have noticed a DLR degradation towards Bolivia Viva network
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.