Vonage API Status
Real-time updates of Vonage API issues and outages
Vonage API status is Under Maintenance
Session Connection
Archiving (Standard)
Archiving (Enterprise)
Media Connection (Standard)
Media Connection (Enterprise)
Verify V2
Reports API
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Active Incidents
We are currently observing SMS delivery degradation towards Digitel which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages Digitel network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Recently Resolved Incidents
We have been notified by our supplier about MMS latency impacting toll-free messages to T-Mobile numbers
You may experience latency on outbound MMS messages and delivery receipts. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently investigating an issue affecting WhatsApp verification functionality starting 2026-03-25T16:40:00 in the Verify API v2. We will provide updates as more information becomes available. If you have any questions, please contact [email protected]
We have been informed by our suppliers about an issue affecting Altan Redes Mexico.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are currently observing SMS delivery degradation towards Philippines Globe Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
A subset of customers are currently experiencing issues with viewing usage data while using the Reports API. Our engineering team is actively investigating and working to resolve the issue.
The following services have been impacted since 2026-03-23 21:00 UTC.
We will continue to share updates here within the next 2 hours or as soon as more information becomes available.
We are aware of issues that may be impacting your Video API.
The issue occurred on the platform between 11:44 and 11:58 UTC, during this period some customers may have experienced problems to connect to the platform in the us-west region. Our engineers are working to quickly resolve the issue. We’ll provide further updates.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions
We have detected latency impacting messages to several networks in the USA & Canada.
As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA.
We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
We are currently observing SMS delivery degradation towards France Bouygues which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages to Bouygues numbers.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Please be advised that we are observing message delivery degradation towards Tigo and Movistar Colombia.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Vonage API Outage Survival Guide
Vonage API Components
Vonage API SMS & Messages
SMS
MMS
SMPP
Callbacks
Shortcodes
Phone Numbers
10 DLC Platform
Messages API
Dispatch
In-App Messaging
Number Deactivation
TFN Platform
Vonage API Video
Session Connection
We are aware of issues that may be impacting your Video API.
The issue occurred on the platform between 11:44 and 11:58 UTC, during this period some customers may have experienced problems to connect to the platform in the us-west region. Our engineers are working to quickly resolve the issue. We’ll provide further updates.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Archiving (Standard)
We are aware of issues that may be impacting your Video API.
The issue occurred on the platform between 11:44 and 11:58 UTC, during this period some customers may have experienced problems to connect to the platform in the us-west region. Our engineers are working to quickly resolve the issue. We’ll provide further updates.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Archiving (Enterprise)
We are aware of issues that may be impacting your Video API.
The issue occurred on the platform between 11:44 and 11:58 UTC, during this period some customers may have experienced problems to connect to the platform in the us-west region. Our engineers are working to quickly resolve the issue. We’ll provide further updates.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Broadcast (HLS/RTMP)
Monitoring Callbacks
SIP Interconnect
Advanced Firewall Control (TURN) (Standard)
Advanced Firewall Control (TURN) (Enterprise)
China Relay
Media Connection (Standard)
We are aware of issues that may be impacting your Video API.
The issue occurred on the platform between 11:44 and 11:58 UTC, during this period some customers may have experienced problems to connect to the platform in the us-west region. Our engineers are working to quickly resolve the issue. We’ll provide further updates.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Media Connection (Enterprise)
We are aware of issues that may be impacting your Video API.
The issue occurred on the platform between 11:44 and 11:58 UTC, during this period some customers may have experienced problems to connect to the platform in the us-west region. Our engineers are working to quickly resolve the issue. We’ll provide further updates.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Archive Inspector
Insights & Advanced Insights
Inspector
Playground
Pre-Call Test
Account Portal
Vonage Video Express
Experience Composer
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada)
Email Notifications
SDK CDN
Captions
Signalling
Payments & Billing
Developer Center
Login
Chat Embeds
EU Proxy Check
Phone Numbers
Vonage API Voice
Websockets
Programmable SIP & SIP Interconnect
Voice API
Legacy TTS
SIP Trunking
Voice WebRTC
SIP Endpoints
Advanced Machine Detection
Voice Inspector
Vonage API Meetings
Meetings Connection
Recordings
Chat
Dial In
Vonage API Auth & Identity
Number Insight
Number Insight V2
Verify
Verify V2
We are currently investigating an issue affecting WhatsApp verification functionality starting 2026-03-25T16:40:00 in the Verify API v2. We will provide updates as more information becomes available. If you have any questions, please contact [email protected]
RCS
Vonage API Experiences
Silent Authentication
Vonage Conversational Connect
NLU API
Automatic Speech To Text
Vonage API AI Studio
AI Studio Authentication
AI Studio Builder UX/UI
Campaign Creation
Connectors
Knowledge AI
Reports EU
Reports US
Studio Messaging Sessions
Studio Telephony Sessions
Vonage API Network APIs
Network Registry
Identity Insights
Number Verification
SIM Swap
Vonage API Conversations for Salesforce
Conversations for Salesforce
Vonage API Vonage Cloud Runtime
Deployment API
Marketplace API
Queue services
Debug
Workspaces
Persistence API
Scheduler
Vonage API Vonage Dashboard
Account Access & Notifications
Account Configuration & Feature Access
Creating An Account
Customer Portal
Payments & Billing
Reporting & Data
Other
Vonage API Vonage Platform Management
Account APIs
Alerts API
Applications
Audit API
Command Line Interface (CLI)
Numbers API
Number Pools API
Pricing API
Redact API
Reports API
A subset of customers are currently experiencing issues with viewing usage data while using the Reports API. Our engineering team is actively investigating and working to resolve the issue.
The following services have been impacted since 2026-03-23 21:00 UTC.
We will continue to share updates here within the next 2 hours or as soon as more information becomes available.
SubAccount API
Vonage API Global Connectivity
SMS North America
We have detected latency impacting messages to several networks in the USA & Canada.
As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA.
We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
We have been informed by our suppliers about an issue affecting Altan Redes Mexico.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
MMS North America
We have been notified by our supplier about MMS latency impacting toll-free messages to T-Mobile numbers
You may experience latency on outbound MMS messages and delivery receipts. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice North America
SMS Europe
We are currently observing SMS delivery degradation towards France Bouygues which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages to Bouygues numbers.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Voice Europe
SMS APAC
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions
We are currently observing SMS delivery degradation towards Philippines Globe Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice APAC
SMS Latin America
Please be advised that we are observing message delivery degradation towards Tigo and Movistar Colombia.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are currently observing SMS delivery degradation towards Digitel which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages Digitel network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com