Vonage API Status
Real-time updates of Vonage API issues and outages
Vonage API status is Partially Degraded Service
Programmable SIP & SIP Interconnect
SIP Trunking
Vonage API Global Connectivity
SMS North America
MMS North America
SMS APAC
SMS Latin America
Active Incidents
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions
Recently Resolved Incidents
We are currently observing degradation of outbound SMS towards Altan Redes network. You may experience delivery failures or delays.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been notified by our suppliers about inbound and outbound SMS and MMS latency to the Verizon network for a subset of US shortcodes.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing degradation of outbound SMS towards Altan Redes network. You may experience delivery failures or delays.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been informed by our suppliers about an issue affecting Altan Redes Mexico.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been notified by our US supplier about an issue impacting MMS messages sent to AT&T subscribers. You might experience delayed MTs, Delayed MOs, Missing delivery receipts or late delivery receipts.
The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been notified by our supplier about an SMS delivery degradation towards Nigeria-Airtel network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have noticed a DLR degradation towards Bolivia Viva network
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
The PSIP and SIP Trunking services were impacted between 2025-10-24 14:15 UTC and 2025-10-24 21:05 UTC in the US East and US West regions.
During this period, customers may have experienced an intermittent increase in post-dial delay (PDD)and timeouts on calls routed through the affected regions.
We can confirm this problem has been resolved, and all services have been restored.
Please let [email protected] know if you continue to experience problems with this.
Vonage API Outage Survival Guide
Vonage API Components
Vonage API SMS & Messages
SMS
MMS
SMPP
Callbacks
Shortcodes
Phone Numbers
10 DLC Platform
Messages API
Dispatch
In-App Messaging
Number Deactivation
TFN Platform
Vonage API Video
Session Connection
Archiving (Standard)
Archiving (Enterprise)
Broadcast (HLS/RTMP)
Monitoring Callbacks
SIP Interconnect
Advanced Firewall Control (TURN) (Standard)
Advanced Firewall Control (TURN) (Enterprise)
China Relay
Media Connection (Standard)
Media Connection (Enterprise)
Archive Inspector
Insights & Advanced Insights
Inspector
Playground
Pre-Call Test
Account Portal
Experience Composer
Vonage Video Express
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada)
Email Notifications
SDK CDN
Captions
Signalling
Payments & Billing
Developer Center
Login
Chat Embeds
EU Proxy Check
Vonage API Voice
Phone Numbers
Programmable SIP & SIP Interconnect
The PSIP and SIP Trunking services were impacted between 2025-10-24 14:15 UTC and 2025-10-24 21:05 UTC in the US East and US West regions.
During this period, customers may have experienced an intermittent increase in post-dial delay (PDD)and timeouts on calls routed through the affected regions.
We can confirm this problem has been resolved, and all services have been restored.
Please let [email protected] know if you continue to experience problems with this.
Websockets
Voice API
Legacy TTS
SIP Trunking
The PSIP and SIP Trunking services were impacted between 2025-10-24 14:15 UTC and 2025-10-24 21:05 UTC in the US East and US West regions.
During this period, customers may have experienced an intermittent increase in post-dial delay (PDD)and timeouts on calls routed through the affected regions.
We can confirm this problem has been resolved, and all services have been restored.
Please let [email protected] know if you continue to experience problems with this.
Voice WebRTC
SIP Endpoints
Advanced Machine Detection
Voice Inspector
Vonage API Meetings
Meetings Connection
Recordings
Chat
Dial In
Vonage API Auth & Identity
Number Insight
Number Insight V2
Verify
RCS
Verify V2
Silent Authentication
Vonage API Experiences
Vonage Conversational Connect
NLU API
Automatic Speech To Text
Vonage API AI Studio
AI Studio Authentication
AI Studio Builder UX/UI
Campaign Creation
Connectors
Knowledge AI
Reports EU
Reports US
Studio Messaging Sessions
Studio Telephony Sessions
Vonage API Network APIs
Number Verification
Network Registry
SIM Swap
Identity Insights
Vonage API Conversations for Salesforce
Conversations for Salesforce
Vonage API Vonage Cloud Runtime
Deployment API
Marketplace API
Queue services
Debug
Workspaces
Persistence API
Scheduler
Vonage API Vonage Dashboard
Account Access & Notifications
Account Configuration & Feature Access
Creating An Account
Customer Portal
Payments & Billing
Reporting & Data
Other
Vonage API Vonage Platform Management
Account APIs
Alerts API
Applications
Audit API
Command Line Interface (CLI)
Numbers API
Number Pools API
Pricing API
Redact API
Reports API
SubAccount API
Vonage API Global Connectivity
SMS North America
We are currently observing degradation of outbound SMS towards Altan Redes network. You may experience delivery failures or delays.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been informed by our suppliers about an issue affecting Altan Redes Mexico.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been notified by our suppliers about inbound and outbound SMS and MMS latency to the Verizon network for a subset of US shortcodes.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing degradation of outbound SMS towards Altan Redes network. You may experience delivery failures or delays.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
MMS North America
We have been notified by our US supplier about an issue impacting MMS messages sent to AT&T subscribers. You might experience delayed MTs, Delayed MOs, Missing delivery receipts or late delivery receipts.
The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been notified by our suppliers about inbound and outbound SMS and MMS latency to the Verizon network for a subset of US shortcodes.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice North America
SMS Europe
Voice Europe
SMS APAC
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions
Voice APAC
SMS Latin America
Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have noticed a DLR degradation towards Bolivia Viva network
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice Latin America
SMS Middle East & Africa
We have been notified by our supplier about an SMS delivery degradation towards Nigeria-Airtel network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
