Vonage API Status
Real-time updates of Vonage API issues and outages
Vonage API status is Operational
Other
SMS Europe
SMS APAC
SMS Latin America
SMS Middle East & Africa
Verify SilentAuth Europe
Active Incidents
Vonage is committed to transparency and keeping customers informed about developments that may impact their organizations.
The week of August 25, 2025, Vonage, along with many other companies, was notified about a widespread security breach affecting Salesloft Drift customers. As a result of this incident, unauthorized users accessed the Salesforce customer relationship management (CRM) platform, which was integrated with Salesloft Drift.
Upon learning of this incident, we disconnected Salesloft Drift, identified the impacted records, and began a detailed review to assess the scope of the data affected.
Information that may be affected While this investigation is still ongoing, we have identified, to date, that the information exported by the unauthorized individuals during the incident included some customer contact information, account data, and text from certain customer support cases.
What is being done We continue to conduct a thorough review of the exported data. If we determine any affected data requires notification, we will notify impacted customers.
What customers should do As a precautionary measure, if you have provided credentials or other sensitive information to our customer support team, we strongly recommend that you change them immediately.
Customer support Customers with questions should contact the Support Team https://www.vonage.com/support/
Recently Resolved Incidents
Please be advised that we are observing message delivery degradation towards Tigo.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently experiencing degradation of the Silent Authentication service affecting the Orange Telecom network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Poland Long Virtual Numbers. You may experience failures or delays for Inbound and Outbound SMS sending towards some of your subscribed Long Virtual numbers.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Due to few binds down with our suppliers, there might be some DLR and SMS delivery delays to few destinations world wide, we are working with our carrier partners and operators to get the issue resolved as soon as possible.
Please contact [email protected] if you have any questions.
We have been notified by our supplier about an SMS delivery degradation towards Telia Network Norway.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing SMS delivery degradation towards Telenor network in Pakistan.
We are working with our carrier partners to resolve the issue, and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Please be advised that we have been notified of SMS delivery degradation affecting International brands towards Malaysia Celcom and Digi networks.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been notified by our supplier about SMS delivery degradation towards Ghana Vodafone.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Poland Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Long Virtual numbers.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Poland Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Long Virtual numbers.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Please be advised that we have been notified by our supplier about SMS delivery degradation towards Germany Vodafone network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing SMS delivery degradation towards Telekom Deutschland GmbH Germany.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Vonage API Outage Survival Guide
Vonage API Components
Vonage API SMS & Messages
SMS
MMS
SMPP
Callbacks
Shortcodes
Phone Numbers
10 DLC Platform
Messages API
Dispatch
In-App Messaging
Number Deactivation
Vonage API Video
Session Connection
Archiving (Standard)
Archiving (Enterprise)
Broadcast (HLS/RTMP)
Monitoring Callbacks
SIP Interconnect
Advanced Firewall Control (TURN) (Standard)
Advanced Firewall Control (TURN) (Enterprise)
China Relay
Media Connection (Standard)
Media Connection (Enterprise)
Archive Inspector
Insights & Advanced Insights
Inspector
Playground
Pre-Call Test
Account Portal
Experience Composer
Vonage Video Express
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada)
Email Notifications
SDK CDN
Captions
Signalling
Payments & Billing
Developer Center
Login
Chat Embeds
EU Proxy Check
Vonage API Voice
Programmable SIP & SIP Interconnect
Phone Numbers
Websockets
Voice API
Legacy TTS
SIP Trunking
Voice WebRTC
SIP Endpoints
Advanced Machine Detection
Voice Inspector
Vonage API Meetings
Meetings Connection
Recordings
Chat
Dial In
Vonage API Auth & Identity
Number Insight
Number Insight V2
Verify
Verify V2
RCS
Vonage API Experiences
Vonage Conversational Connect
Silent Authentication
NLU API
Automatic Speech To Text
Vonage API AI Studio
AI Studio Authentication
AI Studio Builder UX/UI
Campaign Creation
Connectors
Knowledge AI
Reports EU
Reports US
Studio Messaging Sessions
Studio Telephony Sessions
Vonage API Network APIs
Network Registry
Number Verification
SIM Swap
Identity Insights
Vonage API Conversations for Salesforce
Conversations for Salesforce
Vonage API Vonage Cloud Runtime
Deployment API
Marketplace API
Queue services
Debug
Workspaces
Persistence API
Scheduler
Vonage API Vonage Dashboard
Account Access & Notifications
Account Configuration & Feature Access
Creating An Account
Customer Portal
Payments & Billing
Reporting & Data
Other
Vonage is committed to transparency and keeping customers informed about developments that may impact their organizations.
The week of August 25, 2025, Vonage, along with many other companies, was notified about a widespread security breach affecting Salesloft Drift customers. As a result of this incident, unauthorized users accessed the Salesforce customer relationship management (CRM) platform, which was integrated with Salesloft Drift.
Upon learning of this incident, we disconnected Salesloft Drift, identified the impacted records, and began a detailed review to assess the scope of the data affected.
Information that may be affected While this investigation is still ongoing, we have identified, to date, that the information exported by the unauthorized individuals during the incident included some customer contact information, account data, and text from certain customer support cases.
What is being done We continue to conduct a thorough review of the exported data. If we determine any affected data requires notification, we will notify impacted customers.
What customers should do As a precautionary measure, if you have provided credentials or other sensitive information to our customer support team, we strongly recommend that you change them immediately.
Customer support Customers with questions should contact the Support Team https://www.vonage.com/support/
Vonage API Vonage Platform Management
Account APIs
Alerts API
Applications
Audit API
Command Line Interface (CLI)
Numbers API
Number Pools API
Pricing API
Redact API
Reports API
SubAccount API
Vonage API Global Connectivity
SMS North America
MMS North America
Voice North America
SMS Europe
We are currently observing SMS delivery degradation towards Telekom Deutschland GmbH Germany.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Please be advised that we have been notified by our supplier about SMS delivery degradation towards Germany Vodafone network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Poland Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Long Virtual numbers.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Poland Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Long Virtual numbers.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been notified by our supplier about an SMS delivery degradation towards Telia Network Norway.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Due to few binds down with our suppliers, there might be some DLR and SMS delivery delays to few destinations world wide, we are working with our carrier partners and operators to get the issue resolved as soon as possible.
Please contact [email protected] if you have any questions.
We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our Poland Long Virtual Numbers. You may experience failures or delays for Inbound and Outbound SMS sending towards some of your subscribed Long Virtual numbers.
We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice Europe
SMS APAC
Please be advised that we have been notified of SMS delivery degradation affecting International brands towards Malaysia Celcom and Digi networks.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing SMS delivery degradation towards Telenor network in Pakistan.
We are working with our carrier partners to resolve the issue, and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Due to few binds down with our suppliers, there might be some DLR and SMS delivery delays to few destinations world wide, we are working with our carrier partners and operators to get the issue resolved as soon as possible.
Please contact [email protected] if you have any questions.
Voice APAC
SMS Latin America
Due to few binds down with our suppliers, there might be some DLR and SMS delivery delays to few destinations world wide, we are working with our carrier partners and operators to get the issue resolved as soon as possible.
Please contact [email protected] if you have any questions.
Please be advised that we are observing message delivery degradation towards Tigo.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice Latin America
SMS Middle East & Africa
We have been notified by our supplier about SMS delivery degradation towards Ghana Vodafone.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice Middle East & Africa
Whatsapp Connectivity
Viber Connectivity
Facebook Messenger Connectivity
RCS Connectivity
Verify SilentAuth North America
Verify SilentAuth Europe
We are currently experiencing degradation of the Silent Authentication service affecting the Orange Telecom network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
