Vonage API Status: check for Vonage API outages and issues

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Vonage API SMS & Messages

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SMS

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MMS

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SMPP

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Callbacks

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Shortcodes

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Phone Numbers

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10 DLC Platform

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Messages API

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Issue With Meta Connectivity

Started 12 Jun 2026 13:59:44 (4 days ago), resolved 12 Jun 2026 18:35:02 (4 days ago)

Critical Incident

Resolved

Verify V2

Messages API

Whatsapp Connectivity

Facebook Messenger Connectivity

We are aware of issues that may be impacting your WhatsApp, Messenger, and Verify traffic through WhatsApp. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Resolved: Vonage services have been fully restored following today's service outage reported by Meta, which began at 2026-06-12 13:34 UTC. Full resolution of the incident has been confirmed by Meta effective 2026-06-12 16:37 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked with Meta to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 18:35:02 (4 days ago)

Monitoring: Thank you for your patience following our third party's reported service interruption earlier today which may have impacted your outbound WhatsApp and Facebook Messenger channels via the Messages API. Customers using the Verify API with the WhatsApp channel are also affected.

Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues.

We'll provide further updates within 2 hours and once full service is restored.

If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 17:14:05 (4 days ago)

Identified: Following the service interruption reported by our third party service provider, we are monitoring the impact to some Vonage services, which may have impacted the following:

Messages API: WhatsApp, Messenger traffic, WhatsApp Template Management API, WhatsApp Onboarding, Verify: Verify flows with WhatsApp only.

Our third party has identified the issue and applied initial mitigations. We’ll provide further updates within 2 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 16:34:01 (4 days ago)

Identified: We are continuing to work on a fix for this issue.

12 Jun 2026 15:32:12 (4 days ago)

Identified: Following the service interruption reported by our third party service provider, we are monitoring the impact to some Vonage services, which may have impacted the following:

Messages API: WhatsApp, Messenger traffic. WhatsApp Template Management API Verify: Verify flows with WhatsApp only.

Our third party has identified the issue and applied initial mitigations. We’ll provide further updates within 1 hour and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

12 Jun 2026 15:01:40 (4 days ago)

Investigating: We are aware of issues that may be impacting your WhatsApp, Messenger, and Verify traffic through WhatsApp. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

12 Jun 2026 13:59:44 (4 days ago)

See all updates

Dispatch

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In-App Messaging

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Number Deactivation

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TFN Platform

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Vonage API Video

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Session Connection

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Archiving (Standard)

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Archiving (Enterprise)

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Broadcast (HLS/RTMP)

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Monitoring Callbacks

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SIP Interconnect

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Advanced Firewall Control (TURN) (Standard)

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Advanced Firewall Control (TURN) (Enterprise)

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China Relay

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Media Connection (Standard)

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Media Connection (Enterprise)

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Archive Inspector

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Insights & Advanced Insights

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Inspector

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Playground

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Pre-Call Test

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Account Portal

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Experience Composer

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Vonage Video Express

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RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada)

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Email Notifications

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SDK CDN

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Captions

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Signalling

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Payments & Billing

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Developer Center

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Login

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Chat Embeds

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EU Proxy Check

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Phone Numbers

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Vonage API Voice

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Programmable SIP & SIP Interconnect

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Websockets

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Voice API

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Legacy TTS

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SIP Trunking

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Voice WebRTC

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SIP Endpoints

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Advanced Machine Detection

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Voice Inspector

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Vonage API Meetings

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Meetings Connection

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Recordings

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Chat

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Dial In

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Vonage API Auth & Identity

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Number Insight

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Number Insight V2

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Verify

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Verify V2

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now

Issue With Meta Connectivity

Started 12 Jun 2026 13:59:44 (4 days ago), resolved 12 Jun 2026 18:35:02 (4 days ago)

Critical Incident

Resolved

Verify V2

Messages API

Whatsapp Connectivity

Facebook Messenger Connectivity

We are aware of issues that may be impacting your WhatsApp, Messenger, and Verify traffic through WhatsApp. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Resolved: Vonage services have been fully restored following today's service outage reported by Meta, which began at 2026-06-12 13:34 UTC. Full resolution of the incident has been confirmed by Meta effective 2026-06-12 16:37 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked with Meta to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 18:35:02 (4 days ago)

Monitoring: Thank you for your patience following our third party's reported service interruption earlier today which may have impacted your outbound WhatsApp and Facebook Messenger channels via the Messages API. Customers using the Verify API with the WhatsApp channel are also affected.

Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues.

We'll provide further updates within 2 hours and once full service is restored.

If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 17:14:05 (4 days ago)

Identified: Following the service interruption reported by our third party service provider, we are monitoring the impact to some Vonage services, which may have impacted the following:

Messages API: WhatsApp, Messenger traffic, WhatsApp Template Management API, WhatsApp Onboarding, Verify: Verify flows with WhatsApp only.

Our third party has identified the issue and applied initial mitigations. We’ll provide further updates within 2 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 16:34:01 (4 days ago)

Identified: We are continuing to work on a fix for this issue.

12 Jun 2026 15:32:12 (4 days ago)

Identified: Following the service interruption reported by our third party service provider, we are monitoring the impact to some Vonage services, which may have impacted the following:

Messages API: WhatsApp, Messenger traffic. WhatsApp Template Management API Verify: Verify flows with WhatsApp only.

Our third party has identified the issue and applied initial mitigations. We’ll provide further updates within 1 hour and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

12 Jun 2026 15:01:40 (4 days ago)

Investigating: We are aware of issues that may be impacting your WhatsApp, Messenger, and Verify traffic through WhatsApp. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

12 Jun 2026 13:59:44 (4 days ago)

See all updates

Vonage API Experiences

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RCS

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Silent Authentication

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Vonage Conversational Connect

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NLU API

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Automatic Speech To Text

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Vonage API AI Studio

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AI Studio Authentication

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AI Studio Builder UX/UI

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Campaign Creation

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Connectors

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Knowledge AI

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Reports EU

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Reports US

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Studio Messaging Sessions

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Studio Telephony Sessions

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Vonage API Network APIs

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Network Registry

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Number Verification

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Identity Insights

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Vonage API Conversations for Salesforce

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SIM Swap

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Conversations for Salesforce

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Vonage API Vonage Cloud Runtime

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Deployment API

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Marketplace API

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Queue services

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Debug

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Workspaces

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Persistence API

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Scheduler

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Vonage API Vonage Dashboard

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Account Access & Notifications

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Account Configuration & Feature Access

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Creating An Account

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Customer Portal

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Payments & Billing

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Reporting & Data

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Other

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Vonage API Vonage Platform Management

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Account APIs

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Alerts API

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Applications

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Audit API

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Command Line Interface (CLI)

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now

Numbers API

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Number Pools API

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Pricing API

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Redact API

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Reports API

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now

Vonage API — CDR Processing Delay (Ireland Region)

Started 15 Jun 2026 17:01:11 (19 hours ago), resolved 15 Jun 2026 18:29:11 (18 hours ago)

Minor Incident

Resolved

Reports API

We are currently investigating an issue affecting CDR (Call Detail Record) processing in the Ireland region. Customers using Vonage API services in the Ireland (EU-West-1) region may experience delays in call and message detail records appearing in their dashboards or reporting systems.

We are actively investigating the root cause and will provide an update as soon as more information is available.

See all updates

SubAccount API

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Vonage API Global Connectivity

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SMS North America

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MMS North America

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Voice North America

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SMS Europe

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United Kingdom SMS - Missing Delivery Reports for a subset of UK LVNs

Started 9 Jun 2026 08:14:17 (7 days ago), resolved 10 Jun 2026 08:23:32 (6 days ago)

Minor Incident

Resolved

SMS Europe

We are observing missing delivery reports impacting message delivered using a subset of the UK LVNs towards several UK networks.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

See all updates

Italy SMS - Delivery degradation towards Italy Vodafone and CoopVoce networks

Started 10 Jun 2026 10:30:19 (6 days ago), resolved 10 Jun 2026 14:00:26 (6 days ago)

Minor Incident

Resolved

SMS Europe

We are currently observing SMS delivery degradation towards Italy Vodafone and CoopVoce networks. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact [email protected] if you have any questions.

See all updates

Germany SMS - Delivery Degradation towards Drillisch Online Network

Started 10 Jun 2026 22:59:25 (6 days ago), resolved 11 Jun 2026 02:50:59 (5 days ago)

Minor Incident

Resolved

SMS Europe

We have been notified by our supplier about SMS delivery degradation towards Drillisch Online network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

See all updates

Sweden SMS - Delivery Degradation affecting Hi3G

Started 15 Jun 2026 22:37:33 (13 hours ago), resolved 16 Jun 2026 00:22:29 (12 hours ago)

Minor Incident

Resolved

SMS Europe

We are currently observing SMS delivery degradation towards Sweden Hi3G.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

See all updates

Voice Europe

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now

SMS APAC

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now

Philippines SMS - Delivery Degradation towards Globe and Smart networks

Started 14 Jun 2026 09:33:41 (2 days ago), resolved 14 Jun 2026 13:16:24 (2 days ago)

Minor Incident

Resolved

SMS APAC

We have observed degradation impacting message delivery towards lobe and Smart networks.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

See all updates

Philippines SMS - Delivery Degradation towards Globe and Smart networks

Started 15 Jun 2026 07:32:03 (1 day ago), resolved 16 Jun 2026 07:11:55 (5 hours ago)

Minor Incident

Resolved

SMS APAC

We have observed degradation impacting message delivery towards globe and Smart networks.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com.

See all updates

Voice APAC

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SMS Latin America

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Voice Latin America

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SMS Middle East & Africa

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Voice Middle East & Africa

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Whatsapp Connectivity

Tue 9

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Fri 12

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Mon 15

now

Issue With Meta Connectivity

Started 12 Jun 2026 13:59:44 (4 days ago), resolved 12 Jun 2026 18:35:02 (4 days ago)

Critical Incident

Resolved

Verify V2

Messages API

Whatsapp Connectivity

Facebook Messenger Connectivity

We are aware of issues that may be impacting your WhatsApp, Messenger, and Verify traffic through WhatsApp. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Resolved: Vonage services have been fully restored following today's service outage reported by Meta, which began at 2026-06-12 13:34 UTC. Full resolution of the incident has been confirmed by Meta effective 2026-06-12 16:37 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked with Meta to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 18:35:02 (4 days ago)

Monitoring: Thank you for your patience following our third party's reported service interruption earlier today which may have impacted your outbound WhatsApp and Facebook Messenger channels via the Messages API. Customers using the Verify API with the WhatsApp channel are also affected.

Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues.

We'll provide further updates within 2 hours and once full service is restored.

If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 17:14:05 (4 days ago)

Identified: Following the service interruption reported by our third party service provider, we are monitoring the impact to some Vonage services, which may have impacted the following:

Messages API: WhatsApp, Messenger traffic, WhatsApp Template Management API, WhatsApp Onboarding, Verify: Verify flows with WhatsApp only.

Our third party has identified the issue and applied initial mitigations. We’ll provide further updates within 2 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 16:34:01 (4 days ago)

Identified: We are continuing to work on a fix for this issue.

12 Jun 2026 15:32:12 (4 days ago)

Identified: Following the service interruption reported by our third party service provider, we are monitoring the impact to some Vonage services, which may have impacted the following:

Messages API: WhatsApp, Messenger traffic. WhatsApp Template Management API Verify: Verify flows with WhatsApp only.

Our third party has identified the issue and applied initial mitigations. We’ll provide further updates within 1 hour and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

12 Jun 2026 15:01:40 (4 days ago)

Investigating: We are aware of issues that may be impacting your WhatsApp, Messenger, and Verify traffic through WhatsApp. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

12 Jun 2026 13:59:44 (4 days ago)

See all updates

Viber Connectivity

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Facebook Messenger Connectivity

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Issue With Meta Connectivity

Started 12 Jun 2026 13:59:44 (4 days ago), resolved 12 Jun 2026 18:35:02 (4 days ago)

Critical Incident

Resolved

Verify V2

Messages API

Whatsapp Connectivity

Facebook Messenger Connectivity

We are aware of issues that may be impacting your WhatsApp, Messenger, and Verify traffic through WhatsApp. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Resolved: Vonage services have been fully restored following today's service outage reported by Meta, which began at 2026-06-12 13:34 UTC. Full resolution of the incident has been confirmed by Meta effective 2026-06-12 16:37 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked with Meta to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 18:35:02 (4 days ago)

Monitoring: Thank you for your patience following our third party's reported service interruption earlier today which may have impacted your outbound WhatsApp and Facebook Messenger channels via the Messages API. Customers using the Verify API with the WhatsApp channel are also affected.

Our third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues.

We'll provide further updates within 2 hours and once full service is restored.

If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 17:14:05 (4 days ago)

Identified: Following the service interruption reported by our third party service provider, we are monitoring the impact to some Vonage services, which may have impacted the following:

Messages API: WhatsApp, Messenger traffic, WhatsApp Template Management API, WhatsApp Onboarding, Verify: Verify flows with WhatsApp only.

Our third party has identified the issue and applied initial mitigations. We’ll provide further updates within 2 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

12 Jun 2026 16:34:01 (4 days ago)

Identified: We are continuing to work on a fix for this issue.

12 Jun 2026 15:32:12 (4 days ago)

Identified: Following the service interruption reported by our third party service provider, we are monitoring the impact to some Vonage services, which may have impacted the following:

Messages API: WhatsApp, Messenger traffic. WhatsApp Template Management API Verify: Verify flows with WhatsApp only.

Our third party has identified the issue and applied initial mitigations. We’ll provide further updates within 1 hour and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

12 Jun 2026 15:01:40 (4 days ago)

Investigating: We are aware of issues that may be impacting your WhatsApp, Messenger, and Verify traffic through WhatsApp. We are working to resolve the issue as soon as possible. We’ll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

12 Jun 2026 13:59:44 (4 days ago)

See all updates

RCS Connectivity

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Multiple Services Affected

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