Vonage API status is Partially Degraded Service

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Vonage API SMS & Messages

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Number Deactivation
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Captions
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Programmable SIP & SIP Interconnect
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Voice API
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Legacy TTS
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SIP Trunking
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Disruption - Number Deactivation Feed Unavailability
Started 6 May 2026 11:15:28 (9 hours ago), still ongoing
Minor Incident
Identified
Number Deactivation

We are aware of issues that may be impacting some Vonage customer's number deactivation services due to a third party interruption that is affecting multiple providers.

We are working closely with our third party as they work to resolve the issue.

We'll provide further updates within next one hour

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

United Kingdom SMS - Degradation for inbound SMS towards a subset of United Kingdom long virtual numbers
Started 30 Apr 2026 17:16:11 (6 days ago), still ongoing
Minor Incident
Investigating
SMS Europe

We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our United Kingdom Long Virtual Numbers affecting O2 network.

You may experience failures or delays for Inbound SMS sending towards your subscribed United Kingdom Long Virtual Numbers affecting O2 network.

We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Recently Resolved Incidents

Guatemala SMS - Delivery Degradation towards Tigo
Started 6 May 2026 11:32:25 (9 hours ago), resolved 6 May 2026 12:42:11 (8 hours ago)
Minor Incident
Resolved
SMS Latin America

Please be advised that we are observing message delivery degradation towards Tigo.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Guatemala SMS - Delivery Degradation towards Tigo
Started 5 May 2026 23:02:40 (21 hours ago), resolved 6 May 2026 01:18:41 (19 hours ago)
Minor Incident
Resolved
SMS Latin America

Please be advised that we are observing message delivery degradation towards Tigo.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Service issue in Voice API platform
Started 5 May 2026 08:48:10 (1 day ago), resolved 5 May 2026 16:36:33 (1 day ago)
Minor Incident
Resolved
Voice API
Voice WebRTC

We are aware of issues that may be impacting your Voice API calls in the EU West Region.

Our engineers are working to quickly resolve the issue. We’ll provide further updates within an hour.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Service issue in Voice API platform
Started 5 May 2026 08:48:12 (1 day ago), resolved 5 May 2026 08:48:12 (1 day ago)
Minor Incident
Resolved
Voice API
Voice WebRTC

We are aware of issues that may be impacting your Voice API calls in the EU West Region.

Our engineers are working to quickly resolve the issue. We’ll provide further updates within an hour.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Service Issue in Voice Platform
Started 4 May 2026 11:02:39 (2 days ago), resolved 4 May 2026 11:44:56 (2 days ago)
Minor Incident
Resolved
Voice API
Legacy TTS
SIP Trunking
Voice WebRTC
SIP Endpoints

Our engineering team observed a high-request-duration--latency which effected voice platform towards euc1 since 9:51 UTC, and it was fixed by 10:21 UTC

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

Guatemala SMS - Delivery Degradation towards Tigo
Started 4 May 2026 02:11:03 (3 days ago), resolved 4 May 2026 06:55:13 (3 days ago)
Minor Incident
Resolved
SMS North America

Please be advised that we are observing message delivery degradation towards Tigo.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Video Api - Captions pod restarted
Started 3 May 2026 20:49:43 (3 days ago), resolved 3 May 2026 21:18:06 (3 days ago)
Minor Incident
Resolved
Captions

We are aware of issues that may be impacting your video caption issue. We are working to resolve the issue as soon as possible. We’ll provide further updates within time. Thank you for your patience and understanding. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/]

Potential Outbound Calling Issues on Voice API Platform
Started 1 May 2026 17:43:55 (5 days ago), resolved 1 May 2026 20:21:15 (5 days ago)
Minor Incident
Resolved
Programmable SIP & SIP Interconnect
Voice API
Legacy TTS
SIP Trunking
Voice WebRTC
More...

Our engineering team is working to resolve the issue that may be impacting your outbound voice calls.
We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Deliverability Issues for WhatsApp Messages API
Started 30 Apr 2026 11:59:33 (6 days ago), resolved 30 Apr 2026 13:52:51 (6 days ago)
Minor Incident
Resolved
Whatsapp Connectivity

We are aware of issues that may be impacting your message deliverability on the WhatsApp channel for the Messages API.

Our engineers are working with our provider to resolve the issue. We’ll provide further updates within an hour.

Thank you for your patience and understanding.

If you have any questions, please contact [email protected].

Vonage Customer Dashboard login issue
Started 29 Apr 2026 18:10:04 (7 days ago), resolved 29 Apr 2026 20:48:44 (7 days ago)
Major Incident
Resolved
Customer Portal

We are aware of issues that may be impacting signing in to the Vonage dashboard.

We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Vonage API Outage Survival Guide

A step-by-step guide to help you survive a Vonage API outage
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    Vonage API Components

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    Vonage API SMS & Messages

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    now
    SMS
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    now
    MMS
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    now
    SMPP
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    Fri 1
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    Tue 5
    now
    Callbacks
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    now
    Shortcodes
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    now
    Phone Numbers
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    10 DLC Platform
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    now
    Messages API
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    now
    Dispatch
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    now
    In-App Messaging
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    Tue 5
    now
    Number Deactivation
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    Tue 5
    now
    Disruption - Number Deactivation Feed Unavailability
    Started 6 May 2026 11:15:28 (9 hours ago), still ongoing
    Minor Incident
    Identified
    Number Deactivation

    We are aware of issues that may be impacting some Vonage customer's number deactivation services due to a third party interruption that is affecting multiple providers.

    We are working closely with our third party as they work to resolve the issue.

    We'll provide further updates within next one hour

    Thank you for your patience and understanding.

    If you have any questions, please contact api.support.vonage.com

    TFN Platform
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    Vonage API Video

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    now
    Session Connection
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    now
    Archiving (Standard)
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    Sun 3
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    now
    Archiving (Enterprise)
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    now
    Broadcast (HLS/RTMP)
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    now
    Monitoring Callbacks
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    now
    SIP Interconnect
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    now
    Advanced Firewall Control (TURN) (Standard)
    Wed 29
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    Tue 5
    now
    Advanced Firewall Control (TURN) (Enterprise)
    Wed 29
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    now
    China Relay
    Wed 29
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    Fri 1
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    now
    Media Connection (Standard)
    Wed 29
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    Fri 1
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    Sun 3
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    now
    Media Connection (Enterprise)
    Wed 29
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    now
    Archive Inspector
    Wed 29
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    now
    Insights & Advanced Insights
    Wed 29
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    now
    Inspector
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    now
    Playground
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    now
    Pre-Call Test
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    now
    Account Portal
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    now
    Vonage Video Express
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    now
    Experience Composer
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    now
    RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada)
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    now
    Email Notifications
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    now
    SDK CDN
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    now
    Captions
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    now
    Video Api - Captions pod restarted
    Started 3 May 2026 20:49:43 (3 days ago), resolved 3 May 2026 21:18:06 (3 days ago)
    Minor Incident
    Resolved
    Captions

    We are aware of issues that may be impacting your video caption issue. We are working to resolve the issue as soon as possible. We’ll provide further updates within time. Thank you for your patience and understanding. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/]

    Signalling
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    Payments & Billing
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    now
    Developer Center
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    Login
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    now
    Chat Embeds
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    EU Proxy Check
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    Vonage API Voice

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    now
    Phone Numbers
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    now
    Websockets
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    now
    Programmable SIP & SIP Interconnect
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    now
    Potential Outbound Calling Issues on Voice API Platform
    Started 1 May 2026 17:43:55 (5 days ago), resolved 1 May 2026 20:21:15 (5 days ago)
    Minor Incident
    Resolved
    Programmable SIP & SIP Interconnect
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    More...

    Our engineering team is working to resolve the issue that may be impacting your outbound voice calls.
    We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

    Voice API
    Wed 29
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    Potential Outbound Calling Issues on Voice API Platform
    Started 1 May 2026 17:43:55 (5 days ago), resolved 1 May 2026 20:21:15 (5 days ago)
    Minor Incident
    Resolved
    Programmable SIP & SIP Interconnect
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    More...

    Our engineering team is working to resolve the issue that may be impacting your outbound voice calls.
    We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

    Service Issue in Voice Platform
    Started 4 May 2026 11:02:39 (2 days ago), resolved 4 May 2026 11:44:56 (2 days ago)
    Minor Incident
    Resolved
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    SIP Endpoints

    Our engineering team observed a high-request-duration--latency which effected voice platform towards euc1 since 9:51 UTC, and it was fixed by 10:21 UTC

    Thank you for your patience and understanding.

    If you have any questions, please contact api.support.vonage.com

    Service issue in Voice API platform
    Started 5 May 2026 08:48:12 (1 day ago), resolved 5 May 2026 08:48:12 (1 day ago)
    Minor Incident
    Resolved
    Voice API
    Voice WebRTC

    We are aware of issues that may be impacting your Voice API calls in the EU West Region.

    Our engineers are working to quickly resolve the issue. We’ll provide further updates within an hour.

    Thank you for your patience and understanding.

    If you have any questions, please contact api.support.vonage.com

    Service issue in Voice API platform
    Started 5 May 2026 08:48:10 (1 day ago), resolved 5 May 2026 16:36:33 (1 day ago)
    Minor Incident
    Resolved
    Voice API
    Voice WebRTC

    We are aware of issues that may be impacting your Voice API calls in the EU West Region.

    Our engineers are working to quickly resolve the issue. We’ll provide further updates within an hour.

    Thank you for your patience and understanding.

    If you have any questions, please contact api.support.vonage.com

    Legacy TTS
    Wed 29
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    Sun 3
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    now
    Potential Outbound Calling Issues on Voice API Platform
    Started 1 May 2026 17:43:55 (5 days ago), resolved 1 May 2026 20:21:15 (5 days ago)
    Minor Incident
    Resolved
    Programmable SIP & SIP Interconnect
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    More...

    Our engineering team is working to resolve the issue that may be impacting your outbound voice calls.
    We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

    Service Issue in Voice Platform
    Started 4 May 2026 11:02:39 (2 days ago), resolved 4 May 2026 11:44:56 (2 days ago)
    Minor Incident
    Resolved
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    SIP Endpoints

    Our engineering team observed a high-request-duration--latency which effected voice platform towards euc1 since 9:51 UTC, and it was fixed by 10:21 UTC

    Thank you for your patience and understanding.

    If you have any questions, please contact api.support.vonage.com

    SIP Trunking
    Wed 29
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    Potential Outbound Calling Issues on Voice API Platform
    Started 1 May 2026 17:43:55 (5 days ago), resolved 1 May 2026 20:21:15 (5 days ago)
    Minor Incident
    Resolved
    Programmable SIP & SIP Interconnect
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    More...

    Our engineering team is working to resolve the issue that may be impacting your outbound voice calls.
    We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

    Service Issue in Voice Platform
    Started 4 May 2026 11:02:39 (2 days ago), resolved 4 May 2026 11:44:56 (2 days ago)
    Minor Incident
    Resolved
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    SIP Endpoints

    Our engineering team observed a high-request-duration--latency which effected voice platform towards euc1 since 9:51 UTC, and it was fixed by 10:21 UTC

    Thank you for your patience and understanding.

    If you have any questions, please contact api.support.vonage.com

    Voice WebRTC
    Wed 29
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    now
    Potential Outbound Calling Issues on Voice API Platform
    Started 1 May 2026 17:43:55 (5 days ago), resolved 1 May 2026 20:21:15 (5 days ago)
    Minor Incident
    Resolved
    Programmable SIP & SIP Interconnect
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    More...

    Our engineering team is working to resolve the issue that may be impacting your outbound voice calls.
    We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

    Service Issue in Voice Platform
    Started 4 May 2026 11:02:39 (2 days ago), resolved 4 May 2026 11:44:56 (2 days ago)
    Minor Incident
    Resolved
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    SIP Endpoints

    Our engineering team observed a high-request-duration--latency which effected voice platform towards euc1 since 9:51 UTC, and it was fixed by 10:21 UTC

    Thank you for your patience and understanding.

    If you have any questions, please contact api.support.vonage.com

    Service issue in Voice API platform
    Started 5 May 2026 08:48:12 (1 day ago), resolved 5 May 2026 08:48:12 (1 day ago)
    Minor Incident
    Resolved
    Voice API
    Voice WebRTC

    We are aware of issues that may be impacting your Voice API calls in the EU West Region.

    Our engineers are working to quickly resolve the issue. We’ll provide further updates within an hour.

    Thank you for your patience and understanding.

    If you have any questions, please contact api.support.vonage.com

    Service issue in Voice API platform
    Started 5 May 2026 08:48:10 (1 day ago), resolved 5 May 2026 16:36:33 (1 day ago)
    Minor Incident
    Resolved
    Voice API
    Voice WebRTC

    We are aware of issues that may be impacting your Voice API calls in the EU West Region.

    Our engineers are working to quickly resolve the issue. We’ll provide further updates within an hour.

    Thank you for your patience and understanding.

    If you have any questions, please contact api.support.vonage.com

    SIP Endpoints
    Wed 29
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    Sun 3
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    Potential Outbound Calling Issues on Voice API Platform
    Started 1 May 2026 17:43:55 (5 days ago), resolved 1 May 2026 20:21:15 (5 days ago)
    Minor Incident
    Resolved
    Programmable SIP & SIP Interconnect
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    More...

    Our engineering team is working to resolve the issue that may be impacting your outbound voice calls.
    We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

    Service Issue in Voice Platform
    Started 4 May 2026 11:02:39 (2 days ago), resolved 4 May 2026 11:44:56 (2 days ago)
    Minor Incident
    Resolved
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    SIP Endpoints

    Our engineering team observed a high-request-duration--latency which effected voice platform towards euc1 since 9:51 UTC, and it was fixed by 10:21 UTC

    Thank you for your patience and understanding.

    If you have any questions, please contact api.support.vonage.com

    Advanced Machine Detection
    Wed 29
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    now
    Potential Outbound Calling Issues on Voice API Platform
    Started 1 May 2026 17:43:55 (5 days ago), resolved 1 May 2026 20:21:15 (5 days ago)
    Minor Incident
    Resolved
    Programmable SIP & SIP Interconnect
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    More...

    Our engineering team is working to resolve the issue that may be impacting your outbound voice calls.
    We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

    Voice Inspector
    Wed 29
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    now
    Potential Outbound Calling Issues on Voice API Platform
    Started 1 May 2026 17:43:55 (5 days ago), resolved 1 May 2026 20:21:15 (5 days ago)
    Minor Incident
    Resolved
    Programmable SIP & SIP Interconnect
    Voice API
    Legacy TTS
    SIP Trunking
    Voice WebRTC
    More...

    Our engineering team is working to resolve the issue that may be impacting your outbound voice calls.
    We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

    Vonage API Meetings

    Wed 29
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    now
    Meetings Connection
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    now
    Recordings
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    now
    Chat
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    now
    Dial In
    Wed 29
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    now

    Vonage API Auth & Identity

    Wed 29
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    now
    Number Insight
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    now
    Verify
    Wed 29
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    now
    Number Insight V2
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    now
    Verify V2
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    now

    Vonage API Experiences

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    now
    RCS
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    now
    Silent Authentication
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    now
    Vonage Conversational Connect
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    now
    NLU API
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    Mon 4
    Tue 5
    now
    Automatic Speech To Text
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Vonage API AI Studio

    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    AI Studio Authentication
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    AI Studio Builder UX/UI
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Campaign Creation
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Connectors
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Knowledge AI
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Reports EU
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Reports US
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Studio Messaging Sessions
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Studio Telephony Sessions
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Vonage API Network APIs

    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Network Registry
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Identity Insights
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Number Verification
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    SIM Swap
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Vonage API Conversations for Salesforce

    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Conversations for Salesforce
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Vonage API Vonage Cloud Runtime

    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Deployment API
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Marketplace API
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Queue services
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Debug
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Workspaces
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Persistence API
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Scheduler
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Vonage API Vonage Dashboard

    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Account Access & Notifications
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Account Configuration & Feature Access
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Creating An Account
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Customer Portal
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Vonage Customer Dashboard login issue
    Started 29 Apr 2026 18:10:04 (7 days ago), resolved 29 Apr 2026 20:48:44 (7 days ago)
    Major Incident
    Resolved
    Customer Portal

    We are aware of issues that may be impacting signing in to the Vonage dashboard.

    We are working to resolve the issue as soon as possible. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

    Payments & Billing
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Reporting & Data
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Other
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Vonage API Vonage Platform Management

    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Account APIs
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Alerts API
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Applications
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Audit API
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Command Line Interface (CLI)
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Numbers API
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Number Pools API
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Pricing API
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Redact API
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Reports API
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    SubAccount API
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Vonage API Global Connectivity

    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    SMS North America
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Guatemala SMS - Delivery Degradation towards Tigo
    Started 4 May 2026 02:11:03 (3 days ago), resolved 4 May 2026 06:55:13 (3 days ago)
    Minor Incident
    Resolved
    SMS North America

    Please be advised that we are observing message delivery degradation towards Tigo.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    If you have any questions, please contact api.support.vonage.com

    MMS North America
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Voice North America
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    SMS Europe
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    United Kingdom SMS - Degradation for inbound SMS towards a subset of United Kingdom long virtual numbers
    Started 30 Apr 2026 17:16:11 (6 days ago), still ongoing
    Minor Incident
    Investigating
    SMS Europe

    We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our United Kingdom Long Virtual Numbers affecting O2 network.

    You may experience failures or delays for Inbound SMS sending towards your subscribed United Kingdom Long Virtual Numbers affecting O2 network.

    We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

    If you have any questions, please contact api.support.vonage.com

    Voice Europe
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    SMS APAC
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Voice APAC
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    SMS Latin America
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Guatemala SMS - Delivery Degradation towards Tigo
    Started 5 May 2026 23:02:40 (21 hours ago), resolved 6 May 2026 01:18:41 (19 hours ago)
    Minor Incident
    Resolved
    SMS Latin America

    Please be advised that we are observing message delivery degradation towards Tigo.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    If you have any questions, please contact api.support.vonage.com

    Guatemala SMS - Delivery Degradation towards Tigo
    Started 6 May 2026 11:32:25 (9 hours ago), resolved 6 May 2026 12:42:11 (8 hours ago)
    Minor Incident
    Resolved
    SMS Latin America

    Please be advised that we are observing message delivery degradation towards Tigo.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    If you have any questions, please contact api.support.vonage.com

    Voice Latin America
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    SMS Middle East & Africa
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Voice Middle East & Africa
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Whatsapp Connectivity
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Deliverability Issues for WhatsApp Messages API
    Started 30 Apr 2026 11:59:33 (6 days ago), resolved 30 Apr 2026 13:52:51 (6 days ago)
    Minor Incident
    Resolved
    Whatsapp Connectivity

    We are aware of issues that may be impacting your message deliverability on the WhatsApp channel for the Messages API.

    Our engineers are working with our provider to resolve the issue. We’ll provide further updates within an hour.

    Thank you for your patience and understanding.

    If you have any questions, please contact [email protected].

    Viber Connectivity
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Facebook Messenger Connectivity
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    RCS Connectivity
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Verify SilentAuth North America
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Verify SilentAuth North America
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Verify SilentAuth Europe
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Verify SilentAuth APAC
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Verify SilentAuth Europe
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Verify SilentAuth APAC
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Verify SilentAuth Latin America
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Verify SilentAuth Latin America
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Verify SilentAuth Middle East & Africa
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Verify SilentAuth Middle East & Africa
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Vonage API Multiple Services Affected

    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Multiple Services Affected
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    Vonage API Support Platforms

    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Email Support
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Live Chat
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Telephone Support
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Help Center/Knowledge Base
    Wed 29
    Thu 30
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Stay ahead of Vonage API outages
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