Vonage API Status

Resolved: Vonage services have been fully restored following today's service interruption to your Voice API requests in the US-East-1 region, which began at 2026-09-21 01:28 UTC. Full resolution has been confirmed effective 2026-09-21 04:13 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com OR https://www.vonage.com/support/

Monitoring: Vonage services continue to show signs of recovery following today's interruption where there was latency on requests to the Voice API in the US-East region. We are continuing to monitor service stability and will provide a further update once we have more information or when full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com or vonage.com/support.

Monitoring: Vonage services continue to show signs of recovery following today's interruption where there was latency on requests to Voice API in the US-East region. We'll continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com OR https://www.vonage.com/support/

Investigating: We are aware of issues that may be impacting your Voice API service, where there is latency on requests to Voice API in the US-East-1 region. We are working to resolve the issue as soon as possible. We’ll provide further updates within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com OR https://www.vonage.com/support/

Resolved: Vonage services have been fully restored following the service interruption impacting your calls, which began at 2026-09-21 01:27 UTC. Full resolution has been confirmed effective 2026-09-22 18:44 UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com.

Monitoring: A fix has been implemented to one of the regions and we are monitoring the results.

We will continue to provide updates within 24 hours or when full service is restored.

Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Identified: We have identified the issue that may be impacting your calls and our engineers deployed a workaround in one region that mitigated the issue. We will continue to provide further updates once the final fix has been deployed or when full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Identified: We have identified the issue that may be impacting your calls and our engineers are actively working on a fix. We continue to monitor the service while remediation is in progress. Intermittent timeouts may still be experienced in the US East region. We will continue to provide further updates once we have more information or when full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Identified: We have identified the issue that may be impacting your calls and have applied initial mitigations. We will continue to provide further updates once we have more information or when full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Investigating: We continue to work to resolve the issue that may be impacting your calls.

We'll continue to provide further update once we have more information or when full service is restored.. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Investigating: We continue to work to resolve the issue that may be impacting your calls.

We’ll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Investigating: We continue to work to resolve the issue that may be impacting your calls.

We’ll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Investigating: Following a service interruption reported by Engineers, we continue to monitor the impact to some Vonage services, which may have impacted your calls within the US. We are still seeing intermittent timeouts with minimal impacts.

This is a continuation of:

https://vonageapi.statuspage.io/incidents/tx8xrzgpx5nr

We are closely engaged with our Engineers as they work to resolve the issue. We’ll continue to provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Resolved: Vonage services have been fully restored following today’s service interruption, which began at 2026-09-21 18:40 UTC. Full resolution has been confirmed effective 2026-09-21 19:59 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Resolved: Vonage services have been fully restored following the service interruption impacting your calls, which began at 2026-09-21 01:27 UTC. Full resolution has been confirmed effective 2026-09-22 18:44 UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support.vonage.com.

Monitoring: A fix has been implemented to one of the regions and we are monitoring the results.

We will continue to provide updates within 24 hours or when full service is restored.

Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Identified: We have identified the issue that may be impacting your calls and our engineers deployed a workaround in one region that mitigated the issue. We will continue to provide further updates once the final fix has been deployed or when full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Identified: We have identified the issue that may be impacting your calls and our engineers are actively working on a fix. We continue to monitor the service while remediation is in progress. Intermittent timeouts may still be experienced in the US East region. We will continue to provide further updates once we have more information or when full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Identified: We have identified the issue that may be impacting your calls and have applied initial mitigations. We will continue to provide further updates once we have more information or when full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Investigating: We continue to work to resolve the issue that may be impacting your calls.

We'll continue to provide further update once we have more information or when full service is restored.. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Investigating: We continue to work to resolve the issue that may be impacting your calls.

We’ll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Investigating: We continue to work to resolve the issue that may be impacting your calls.

We’ll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Investigating: Following a service interruption reported by Engineers, we continue to monitor the impact to some Vonage services, which may have impacted your calls within the US. We are still seeing intermittent timeouts with minimal impacts.

This is a continuation of:

https://vonageapi.statuspage.io/incidents/tx8xrzgpx5nr

We are closely engaged with our Engineers as they work to resolve the issue. We’ll continue to provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We have been notified of SMS delivery degradation towards UK all networks from subset of our UK LVNs. You may observe failure outbound messages.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact [email protected] if you have any questions.

Investigating: Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are observing SMS delivery degradation towards Ghana MTN Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are observing SMS delivery degradation towards Nigeria MTN Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are aware of issues that may be impacting your Spain RCS. We are working to resolve the issue as soon as possible. We'll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are currently experiencing degradation of the Silent Authentication service, which is affecting the Rogers Network in Canada.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com