Vonage API status is Partially Degraded Service

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Vonage API Global Connectivity

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SMS North America
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SMS Europe
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SMS APAC
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SMS Latin America
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Voice Middle East & Africa
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Mexico SMS - Delivery Degradation towards Altan Redes Mexico
Started 13 Nov 2025 16:58:20 (4 hours ago), still ongoing
Minor Incident
Investigating
SMS North America

We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.

Please contact [email protected] if you have any questions.

Recently Resolved Incidents

Mexico SMS - Degradation towards Altan Redes Mexico
Started 12 Nov 2025 23:49:54 (21 hours ago), resolved 13 Nov 2025 02:38:19 (18 hours ago)
Minor Incident
Resolved
SMS North America

We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact [email protected] if you have any questions.

Kenya Voice - Degradation of outbound and inbound calls towards a subset of Long Virtual Numbers
Started 9 Nov 2025 12:46:28 (4 days ago), resolved 12 Nov 2025 20:33:34 (1 day ago)
Minor Incident
Resolved
Voice Middle East & Africa

We are currently observing inbound and outbound call degradation towards a subset of our Kenya Long Virtual Numbers. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

Please contact [email protected] if you have any questions

USA SMS - Delivery Delays towards T-Mobile Network
Started 12 Nov 2025 15:04:52 (1 day ago), resolved 12 Nov 2025 18:52:47 (1 day ago)
Minor Incident
Resolved
SMS North America

We are currently experiencing message delivery delays impacting traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages. Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available.

Please contact [email protected] if you have any questions.

Mexico SMS - Delivery degradation towards Mexico AT&T
Started 12 Nov 2025 06:06:05 (2 days ago), resolved 12 Nov 2025 10:14:07 (1 day ago)
Minor Incident
Resolved
SMS Latin America

We have been notified of delivery degradation for traffic towards Mexico AT&T.

We are working with our partners to resolve the issue.

Please contact [email protected] if you have any questions

Chile SMS - Delivery degradation towards MOVISTAR
Started 11 Nov 2025 19:51:13 (2 days ago), resolved 11 Nov 2025 23:02:42 (2 days ago)
Minor Incident
Resolved
SMS Latin America

Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact [email protected] if you have any questions.

UK SMS - Delivery Degradation towards Vodafone Network
Started 11 Nov 2025 14:59:08 (2 days ago), resolved 11 Nov 2025 21:57:24 (2 days ago)
Minor Incident
Resolved
SMS Europe

We are observing SMS delivery degradation towards Vodafone Network in UK. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

Indonesia SMS - Delivery Degradation of Domestic Brands towards Indosat Ooreedoo
Started 8 Nov 2025 18:47:04 (5 days ago), resolved 8 Nov 2025 21:03:55 (5 days ago)
Minor Incident
Resolved
SMS APAC

We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact [email protected] if you have any questions.

USA SMS - Delivery Degradation towards T-Mobile Network
Started 8 Nov 2025 11:03:40 (5 days ago), resolved 8 Nov 2025 15:23:37 (5 days ago)
Minor Incident
Resolved
SMS North America

We are currently experiencing message delivery issues impacting traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages. Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available.

Please contact [email protected] if you have any questions.

Indonesia SMS - Delivery Degradation of Domestic Brands towards Indosat Ooreedoo and Hutchison Networks
Started 8 Nov 2025 03:10:33 (6 days ago), resolved 8 Nov 2025 04:49:47 (6 days ago)
Minor Incident
Resolved
SMS APAC

We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo and Hutchison networks in Indonesia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact [email protected] if you have any questions.

Mexico SMS - Degradation towards Altan Redes Mexico
Started 7 Nov 2025 23:45:26 (6 days ago), resolved 8 Nov 2025 03:18:53 (6 days ago)
Maintenance
Resolved
SMS North America

We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact [email protected] if you have any questions.

Vonage API Outage Survival Guide

A step-by-step guide to help you survive a Vonage API outage
NaN%

    Vonage API Components

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    Vonage API SMS & Messages

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    SMS
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    10 DLC Platform
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    Dispatch
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    RCS
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    Vonage API Network APIs

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    Vonage API Vonage Cloud Runtime

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    Queue services
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    Audit API
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    Command Line Interface (CLI)
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    Numbers API
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    Number Pools API
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    Redact API
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    SubAccount API
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    Vonage API Global Connectivity

    Thu 6
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    SMS North America
    Thu 6
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    Mexico SMS - Degradation towards Altan Redes Mexico
    Started 7 Nov 2025 23:45:26 (6 days ago), resolved 8 Nov 2025 03:18:53 (6 days ago)
    Maintenance
    Resolved
    SMS North America

    We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

    As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

    Please contact [email protected] if you have any questions.

    USA SMS - Delivery Degradation towards T-Mobile Network
    Started 8 Nov 2025 11:03:40 (5 days ago), resolved 8 Nov 2025 15:23:37 (5 days ago)
    Minor Incident
    Resolved
    SMS North America

    We are currently experiencing message delivery issues impacting traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages. Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available.

    Please contact [email protected] if you have any questions.

    USA SMS - Delivery Delays towards T-Mobile Network
    Started 12 Nov 2025 15:04:52 (1 day ago), resolved 12 Nov 2025 18:52:47 (1 day ago)
    Minor Incident
    Resolved
    SMS North America

    We are currently experiencing message delivery delays impacting traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages. Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available.

    Please contact [email protected] if you have any questions.

    Mexico SMS - Degradation towards Altan Redes Mexico
    Started 12 Nov 2025 23:49:54 (21 hours ago), resolved 13 Nov 2025 02:38:19 (18 hours ago)
    Minor Incident
    Resolved
    SMS North America

    We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

    As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

    Please contact [email protected] if you have any questions.

    Mexico SMS - Delivery Degradation towards Altan Redes Mexico
    Started 13 Nov 2025 16:58:20 (4 hours ago), still ongoing
    Minor Incident
    Investigating
    SMS North America

    We have been informed by our suppliers about an issue affecting Altan Redes Mexico.

    As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.

    Please contact [email protected] if you have any questions.

    MMS North America
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    Voice North America
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    now
    SMS Europe
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    UK SMS - Delivery Degradation towards Vodafone Network
    Started 11 Nov 2025 14:59:08 (2 days ago), resolved 11 Nov 2025 21:57:24 (2 days ago)
    Minor Incident
    Resolved
    SMS Europe

    We are observing SMS delivery degradation towards Vodafone Network in UK. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

    Voice Europe
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    SMS APAC
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    Indonesia SMS - Delivery Degradation of Domestic Brands towards Indosat Ooreedoo and Hutchison Networks
    Started 8 Nov 2025 03:10:33 (6 days ago), resolved 8 Nov 2025 04:49:47 (6 days ago)
    Minor Incident
    Resolved
    SMS APAC

    We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo and Hutchison networks in Indonesia.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    Please contact [email protected] if you have any questions.

    Indonesia SMS - Delivery Degradation of Domestic Brands towards Indosat Ooreedoo
    Started 8 Nov 2025 18:47:04 (5 days ago), resolved 8 Nov 2025 21:03:55 (5 days ago)
    Minor Incident
    Resolved
    SMS APAC

    We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    Please contact [email protected] if you have any questions.

    Voice APAC
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    SMS Latin America
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    Chile SMS - Delivery degradation towards MOVISTAR
    Started 11 Nov 2025 19:51:13 (2 days ago), resolved 11 Nov 2025 23:02:42 (2 days ago)
    Minor Incident
    Resolved
    SMS Latin America

    Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    Please contact [email protected] if you have any questions.

    Mexico SMS - Delivery degradation towards Mexico AT&T
    Started 12 Nov 2025 06:06:05 (2 days ago), resolved 12 Nov 2025 10:14:07 (1 day ago)
    Minor Incident
    Resolved
    SMS Latin America

    We have been notified of delivery degradation for traffic towards Mexico AT&T.

    We are working with our partners to resolve the issue.

    Please contact [email protected] if you have any questions

    Voice Latin America
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    SMS Middle East & Africa
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    Voice Middle East & Africa
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    Kenya Voice - Degradation of outbound and inbound calls towards a subset of Long Virtual Numbers
    Started 9 Nov 2025 12:46:28 (4 days ago), resolved 12 Nov 2025 20:33:34 (1 day ago)
    Minor Incident
    Resolved
    Voice Middle East & Africa

    We are currently observing inbound and outbound call degradation towards a subset of our Kenya Long Virtual Numbers. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available.

    Please contact [email protected] if you have any questions

    Whatsapp Connectivity
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    Facebook Messenger Connectivity
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    Verify SilentAuth North America
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    RCS Connectivity
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    Verify SilentAuth Europe
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    Vonage API Multiple Services Affected

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    Multiple Services Affected
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    Verify SilentAuth APAC
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    Vonage API Support Platforms

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    Verify SilentAuth Latin America
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    Email Support
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    Verify SilentAuth Middle East & Africa
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    Live Chat
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