Vonage API Status
Real-time updates of Vonage API issues and outages
Vonage API status is Operational
Media Connection (Standard)
Voice API
Voice WebRTC
Verify V2
SMS North America
SMS Europe
SMS APAC
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Active Incidents
No active incidents
Recently Resolved Incidents
We are aware of issues with a third-party provider affecting the Email channel for Verify V2 requests, which may be impacting some Vonage customers' email delivery, resulting in errors and delays.
We'll provide further updates within 2 hours.
Thank you for your patience and understanding.
We are currently observing a degradation impacting SMS and Voice delivery to Lycamobile in the United Kingdom.
We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We observed SMS delivery degradation towards Altice network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We have identified and subsequently resolved an issue impacting DTMF not working for WebRTC Agents, with the disruption occurring
Start date time 2026-07-01T10:45:00.000+0000 UTC. Recovered: 2026-07-02T06:52:00.000+0000 UTC.
Region-APSE2
Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
We have identified and subsequently resolved an issue impacting a subset of outbound voice calls, with the disruption occurring between 2026-06-30 23:29 UTC and 2026-06-30 23:30 UTC.
During the above window, some customers may have observed HTTP 500 responses for calls processed in the US East region. All services are now restored.
Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
We are aware of issues that may be impacting your Video media connections in the APAC region.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 2 hrs.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We observed SMS delivery degradation towards Nigeria-MTN network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are currently observing SMS delivery degradation towards T-Mobile network in Austria.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are observing SMS delivery degradation towards Pelephone network in Israel.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We have been notified about an issue impacting SMS messages to multiple networks. You may experience missing or delayed delivery receipts when sending to multiple networks in the UK.
We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
We are currently observing SMS delivery degradation towards Vodafone network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Vonage API Outage Survival Guide
Vonage API Components
Vonage API SMS & Messages
SMS
MMS
SMPP
Callbacks
Shortcodes
Phone Numbers
10 DLC Platform
Messages API
Dispatch
In-App Messaging
Number Deactivation
TFN Platform
Vonage API Video
Session Connection
Archiving (Standard)
Archiving (Enterprise)
Broadcast (HLS/RTMP)
Monitoring Callbacks
SIP Interconnect
Advanced Firewall Control (TURN) (Standard)
Advanced Firewall Control (TURN) (Enterprise)
China Relay
Media Connection (Standard)
We are aware of issues that may be impacting your Video media connections in the APAC region.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 2 hrs.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Media Connection (Enterprise)
Archive Inspector
Insights & Advanced Insights
Inspector
Playground
Pre-Call Test
Account Portal
Experience Composer
Vonage Video Express
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada)
Email Notifications
SDK CDN
Captions
Signalling
Payments & Billing
Developer Center
Login
Chat Embeds
EU Proxy Check
Phone Numbers
Vonage API Voice
Websockets
Programmable SIP & SIP Interconnect
Voice API
We have identified and subsequently resolved an issue impacting a subset of outbound voice calls, with the disruption occurring between 2026-06-30 23:29 UTC and 2026-06-30 23:30 UTC.
During the above window, some customers may have observed HTTP 500 responses for calls processed in the US East region. All services are now restored.
Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
Legacy TTS
SIP Trunking
Voice WebRTC
We have identified and subsequently resolved an issue impacting DTMF not working for WebRTC Agents, with the disruption occurring
Start date time 2026-07-01T10:45:00.000+0000 UTC. Recovered: 2026-07-02T06:52:00.000+0000 UTC.
Region-APSE2
Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
SIP Endpoints
Advanced Machine Detection
Voice Inspector
Vonage API Meetings
Meetings Connection
Recordings
Chat
Dial In
Vonage API Auth & Identity
Number Insight
Number Insight V2
Verify
Verify V2
We are aware of issues with a third-party provider affecting the Email channel for Verify V2 requests, which may be impacting some Vonage customers' email delivery, resulting in errors and delays.
We'll provide further updates within 2 hours.
Thank you for your patience and understanding.
RCS
Vonage API Experiences
Vonage Conversational Connect
Silent Authentication
NLU API
Automatic Speech To Text
Vonage API AI Studio
AI Studio Authentication
AI Studio Builder UX/UI
Campaign Creation
Connectors
Knowledge AI
Reports EU
Reports US
Studio Messaging Sessions
Studio Telephony Sessions
Vonage API Network APIs
Network Registry
Number Verification
Identity Insights
SIM Swap
Vonage API Conversations for Salesforce
Conversations for Salesforce
Vonage API Vonage Cloud Runtime
Deployment API
Marketplace API
Queue services
Debug
Workspaces
Persistence API
Scheduler
Vonage API Vonage Dashboard
Account Access & Notifications
Account Configuration & Feature Access
Creating An Account
Customer Portal
Payments & Billing
Reporting & Data
Other
Vonage API Vonage Platform Management
Account APIs
Alerts API
Applications
Audit API
Command Line Interface (CLI)
Numbers API
Number Pools API
Pricing API
Redact API
Reports API
SubAccount API
Vonage API Global Connectivity
SMS North America
We observed SMS delivery degradation towards Altice network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
MMS North America
Voice North America
SMS Europe
We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are currently observing SMS delivery degradation towards Vodafone network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We have been notified about an issue impacting SMS messages to multiple networks. You may experience missing or delayed delivery receipts when sending to multiple networks in the UK.
We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
We are currently observing SMS delivery degradation towards T-Mobile network in Austria.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing a degradation impacting SMS and Voice delivery to Lycamobile in the United Kingdom.
We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Voice Europe
SMS APAC
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Voice APAC
SMS Latin America
Voice Latin America
SMS Middle East & Africa
We are observing SMS delivery degradation towards Pelephone network in Israel.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We observed SMS delivery degradation towards Nigeria-MTN network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com