Vonage API status is Under Maintenance

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now

Vonage API Global Connectivity

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now
SMS North America
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now
MMS North America
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SMS Europe
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SMS Latin America
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SMS Middle East & Africa
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now
Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Brazil SMS - Degradation affecting Claro Brazil
Started 17 Jan 2025 02:07:02 (1 day ago), still ongoing
Minor Incident
Monitoring
SMS Latin America

Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

USA - SMS Degradation affecting US Cellular Network
Started 10 Oct 2024 05:40:27 (3 months ago), still ongoing
Minor Incident
Investigating
SMS North America

We have been notified by our US suppliers about an issue impacting SMS messages for the following carrier: US Cellular. You might experience temporary delays in inbound SMS, outbound SMS and delivery receipts to US Cellular.

The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Peru SMS - Degradation towards Movistar network
Started 19 Aug 2024 17:58:44 (5 months ago), still ongoing
Minor Incident
Investigating
SMS Latin America

We have been notified by our supplier of SMS delivery degradation towards Peru Movistar.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Recently Resolved Incidents

Uruguay SMS - Delivery degradation towards Telefonica
Started 16 Jan 2025 23:30:45 (1 day ago), resolved 17 Jan 2025 00:53:10 (1 day ago)
Minor Incident
Resolved
SMS Latin America

We have been notified by our supplier about SMS delivery degradation towards Telefonica in Uruguay.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please get in touch with support@api.vonage.com if you have any questions.

MMS Delivery Issue to Canada
Started 16 Jan 2025 15:56:42 (2 days ago), resolved 16 Jan 2025 17:59:35 (1 day ago)
Minor Incident
Resolved
MMS North America

Our monitoring system has alerted us to a potential service issue with our supplier for MMS delivery to Canada destination.

We aim to provide an update on our investigation within 1 hour.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

Mexico AT&T SMS - Delivery degradation of towards Mexico AT&T
Started 15 Jan 2025 09:44:06 (3 days ago), resolved 15 Jan 2025 18:24:38 (2 days ago)
Minor Incident
Resolved
SMS North America

We have been notified of delivery degradation for traffic towards Mexico AT&T.

We are working with our partners to resolve the issue.

Please contact support@api.vonage.com if you have any questions

Nigeria SMS - Delivery Degradation towards MTN network
Started 14 Jan 2025 20:13:31 (3 days ago), resolved 15 Jan 2025 04:08:55 (3 days ago)
Minor Incident
Resolved
SMS Middle East & Africa

We are observing SMS delivery degradation towards Nigeria MTN network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Costa Rica SMS - Degradation affecting ICE network
Started 14 Jan 2025 16:41:16 (4 days ago), resolved 15 Jan 2025 00:48:20 (3 days ago)
Minor Incident
Resolved
SMS Latin America

Please be informed that we are observing SMS delivery degradation towards ICE network in Costa Rica.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

United Kingdom SMS - Delivery Degradation towards United Kingdom O2 network
Started 13 Jan 2025 12:34:22 (5 days ago), resolved 13 Jan 2025 18:47:06 (4 days ago)
Minor Incident
Resolved
SMS Europe

We are currently observing SMS delivery degradation towards UK O2 We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Costa Rica SMS - Degradation affecting ICE network
Started 11 Jan 2025 04:20:09 (7 days ago), resolved 11 Jan 2025 06:54:48 (7 days ago)
Minor Incident
Resolved
SMS Latin America

Please be informed that we were notified by our supplier of a SMS delivery degradation towards ICE network in Costa Rica.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Vonage API Outage Survival Guide

A step-by-step guide to help you survive a Vonage API outage
NaN%

    Vonage API Components

    Sat 11
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    now

    Vonage API SMS & Messages

    Sat 11
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    SMS
    Sat 11
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    Mon 13
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    Wed 15
    Thu 16
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    now
    MMS
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    SMPP
    Sat 11
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    Mon 13
    Tue 14
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    now
    Callbacks
    Sat 11
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    now
    Shortcodes
    Sat 11
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    now
    Phone Numbers
    Sat 11
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    now
    10 DLC Platform
    Sat 11
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    Mon 13
    Tue 14
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    now
    Messages API
    Sat 11
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    Mon 13
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    now
    Dispatch
    Sat 11
    Sun 12
    Mon 13
    Tue 14
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    now
    In-App Messaging
    Sat 11
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    Vonage API Video

    Sat 11
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    Mon 13
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    Session Connection
    Sat 11
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    Mon 13
    Tue 14
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    now
    Archiving (Standard)
    Sat 11
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    Mon 13
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    now
    Archiving (Enterprise)
    Sat 11
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    Mon 13
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    now
    Broadcast (HLS/RTMP)
    Sat 11
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    Mon 13
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    Wed 15
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    now
    Monitoring Callbacks
    Sat 11
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    Mon 13
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    now
    SIP Interconnect
    Sat 11
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    now
    Advanced Firewall Control (TURN) (Standard)
    Sat 11
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    now
    Advanced Firewall Control (TURN) (Enterprise)
    Sat 11
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    now
    China Relay
    Sat 11
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    now
    Media Connection (Standard)
    Sat 11
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    now
    Media Connection (Enterprise)
    Sat 11
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    Archive Inspector
    Sat 11
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    now
    Insights & Advanced Insights
    Sat 11
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    Inspector
    Sat 11
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    Playground
    Sat 11
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    Pre-Call Test
    Sat 11
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    Account Portal
    Sat 11
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    now
    Experience Composer
    Sat 11
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    now
    RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada)
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    Vonage Video Express
    Sat 11
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    Email Notifications
    Sat 11
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    SDK CDN
    Sat 11
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    now
    Captions
    Sat 11
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    now
    Signalling
    Sat 11
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    now
    Payments & Billing
    Sat 11
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    now
    Developer Center
    Sat 11
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    now
    Login
    Sat 11
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    now
    Chat Embeds
    Sat 11
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    now

    Vonage API Voice

    Sat 11
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    now
    Programmable SIP & SIP Interconnect
    Sat 11
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    now
    Voice API
    Sat 11
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    now
    Legacy TTS
    Sat 11
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    now
    Phone Numbers
    Sat 11
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    now
    Websockets
    Sat 11
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    now
    SIP Trunking
    Sat 11
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    now
    Voice WebRTC
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    SIP Endpoints
    Sat 11
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    Advanced Machine Detection
    Sat 11
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    Voice Inspector
    Sat 11
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    Vonage API Meetings

    Sat 11
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    Meetings Connection
    Sat 11
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    now
    Recordings
    Sat 11
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    now
    Chat
    Sat 11
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    now
    Dial In
    Sat 11
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    now

    Vonage API Auth & Identity

    Sat 11
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    now
    Number Insight
    Sat 11
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    now
    Number Insight V2
    Sat 11
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    now
    Verify
    Sat 11
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    Verify V2
    Sat 11
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    now

    Vonage API Experiences

    Sat 11
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    now
    Jumper.ai
    Sat 11
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    now
    NLU API
    Sat 11
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    Automatic Speech To Text
    Sat 11
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    Vonage API AI Studio

    Sat 11
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    AI Studio Authentication
    Sat 11
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    now
    AI Studio Builder UX/UI
    Sat 11
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    now
    Campaign Creation
    Sat 11
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    now
    Connectors
    Sat 11
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    now
    Knowledge AI
    Sat 11
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    Reports EU
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    Reports US
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    now
    Studio Messaging Sessions
    Sat 11
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    Studio Telephony Sessions
    Sat 11
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    now

    Vonage API Network APIs

    Sat 11
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    now
    Network Registry
    Sat 11
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    now
    Number Verification
    Sat 11
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    now
    SIM Swap
    Sat 11
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    now

    Vonage API Conversations for Salesforce

    Sat 11
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    now
    Conversations for Salesforce
    Sat 11
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    now

    Vonage API Vonage Cloud Runtime

    Sat 11
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    now
    Deployment API
    Sat 11
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    now
    Marketplace API
    Sat 11
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    now
    Queue services
    Sat 11
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    Debug
    Sat 11
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    now
    Workspaces
    Sat 11
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    now
    Persistence API
    Sat 11
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    now
    Scheduler
    Sat 11
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    now

    Vonage API Vonage Dashboard

    Sat 11
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    now
    Account Access & Notifications
    Sat 11
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    Account Configuration & Feature Access
    Sat 11
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    now
    Creating An Account
    Sat 11
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    now
    Customer Portal
    Sat 11
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    Payments & Billing
    Sat 11
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    Reporting & Data
    Sat 11
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    now
    Other
    Sat 11
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    now

    Vonage API Vonage Platform Management

    Sat 11
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    Account APIs
    Sat 11
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    Alerts API
    Sat 11
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    now
    Applications
    Sat 11
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    now
    Audit API
    Sat 11
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    now
    Command Line Interface (CLI)
    Sat 11
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    now
    Numbers API
    Sat 11
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    Fri 17
    now
    Number Pools API
    Sat 11
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    Fri 17
    now
    Pricing API
    Sat 11
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    Wed 15
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    Redact API
    Sat 11
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    Fri 17
    now
    Reports API
    Sat 11
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    Fri 17
    now
    SubAccount API
    Sat 11
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    Wed 15
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    now

    Vonage API Global Connectivity

    Sat 11
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    SMS North America
    Sat 11
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    Wed 15
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    Fri 17
    now
    USA - SMS Degradation affecting US Cellular Network
    Started 10 Oct 2024 05:40:27 (3 months ago), still ongoing
    Minor Incident
    Investigating
    SMS North America

    We have been notified by our US suppliers about an issue impacting SMS messages for the following carrier: US Cellular. You might experience temporary delays in inbound SMS, outbound SMS and delivery receipts to US Cellular.

    The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.

    Please contact support@api.vonage.com if you have any questions.

    Mexico AT&T SMS - Delivery degradation of towards Mexico AT&T
    Started 15 Jan 2025 09:44:06 (3 days ago), resolved 15 Jan 2025 18:24:38 (2 days ago)
    Minor Incident
    Resolved
    SMS North America

    We have been notified of delivery degradation for traffic towards Mexico AT&T.

    We are working with our partners to resolve the issue.

    Please contact support@api.vonage.com if you have any questions

    MMS North America
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    MMS Delivery Issue to Canada
    Started 16 Jan 2025 15:56:42 (2 days ago), resolved 16 Jan 2025 17:59:35 (1 day ago)
    Minor Incident
    Resolved
    MMS North America

    Our monitoring system has alerted us to a potential service issue with our supplier for MMS delivery to Canada destination.

    We aim to provide an update on our investigation within 1 hour.

    Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

    Voice North America
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    SMS Europe
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    United Kingdom SMS - Delivery Degradation towards United Kingdom O2 network
    Started 13 Jan 2025 12:34:22 (5 days ago), resolved 13 Jan 2025 18:47:06 (4 days ago)
    Minor Incident
    Resolved
    SMS Europe

    We are currently observing SMS delivery degradation towards UK O2 We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    Please contact support@api.vonage.com if you have any questions.

    Voice Europe
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    SMS APAC
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
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    Fri 17
    now
    Voice APAC
    Sat 11
    Sun 12
    Mon 13
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    Fri 17
    now
    SMS Latin America
    Sat 11
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    now
    Peru SMS - Degradation towards Movistar network
    Started 19 Aug 2024 17:58:44 (5 months ago), still ongoing
    Minor Incident
    Investigating
    SMS Latin America

    We have been notified by our supplier of SMS delivery degradation towards Peru Movistar.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    Please contact support@api.vonage.com if you have any questions.

    Costa Rica SMS - Degradation affecting ICE network
    Started 11 Jan 2025 04:20:09 (7 days ago), resolved 11 Jan 2025 06:54:48 (7 days ago)
    Minor Incident
    Resolved
    SMS Latin America

    Please be informed that we were notified by our supplier of a SMS delivery degradation towards ICE network in Costa Rica.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    Please contact support@api.vonage.com if you have any questions.

    Costa Rica SMS - Degradation affecting ICE network
    Started 14 Jan 2025 16:41:16 (4 days ago), resolved 15 Jan 2025 00:48:20 (3 days ago)
    Minor Incident
    Resolved
    SMS Latin America

    Please be informed that we are observing SMS delivery degradation towards ICE network in Costa Rica.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    Please contact support@api.vonage.com if you have any questions.

    Brazil SMS - Degradation affecting Claro Brazil
    Started 17 Jan 2025 02:07:02 (1 day ago), still ongoing
    Minor Incident
    Monitoring
    SMS Latin America

    Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    Please contact support@api.vonage.com if you have any questions.

    Uruguay SMS - Delivery degradation towards Telefonica
    Started 16 Jan 2025 23:30:45 (1 day ago), resolved 17 Jan 2025 00:53:10 (1 day ago)
    Minor Incident
    Resolved
    SMS Latin America

    We have been notified by our supplier about SMS delivery degradation towards Telefonica in Uruguay.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    Please get in touch with support@api.vonage.com if you have any questions.

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    Nigeria SMS - Delivery Degradation towards MTN network
    Started 14 Jan 2025 20:13:31 (3 days ago), resolved 15 Jan 2025 04:08:55 (3 days ago)
    Minor Incident
    Resolved
    SMS Middle East & Africa

    We are observing SMS delivery degradation towards Nigeria MTN network.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    Please contact support@api.vonage.com if you have any questions.

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