Vonage API Status
Real-time updates of Vonage API issues and outages
Vonage API status is Operational
Voice API
Voice WebRTC
Verify V2
SMS North America
SMS Europe
SMS APAC
SMS Latin America
Active Incidents
Our monitoring system has alerted us to a potential service issue with our In-App Voice platform.
Although it is not yet certain whether there will be a customer impact, we are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to affect the following products: -Voice API -WebRTC -In-App Voice
We aim to provide an update on our investigation within 1 hour.
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
Please be advised that we are now observing message delivery degradation towards all major Networks in Portugal. This is related to nationwide power outage.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Our monitoring system has alerted us to a potential service issue with our platform for customers using our Verify V2 API.
Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to be affecting the following products:
Verify V2 - Email channel
We aim to provide an update on our investigation within 1 hour.
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
We have been notified by our US suppliers about an issue impacting SMS messages for the following carrier: US Cellular. You might experience temporary delays in inbound SMS, outbound SMS and delivery receipts to US Cellular.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been notified by our supplier of SMS delivery degradation towards Peru Movistar.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Recently Resolved Incidents
We are currently observing SMS delivery degradation towards UK O2 We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Our monitoring had alerted us to a potential downstream service issue with our supplier causing customers to experience email delays in Verify V2 email channel that would have caused channel expirations from 17:30:00 UTC-20:45:00 UTC.
This issue has since been resolved.
Please be advised that we are observing message delivery degradation towards MTN Ghana Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have observed SMS delivery receipt degradation for 10DLC numbers sending towards the AT&T network. You may experience missing or late delivery receipts for messages sent to AT&T numbers.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have been notified of SMS delivery degradation towards Philippines Globe Telecom.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Please be advised that we are observing message delivery degradation towards Cosmote Greece.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently investigating an issue that impacted push notifications for Android and iOS Client SDK users.
You may have experienced no push notifications or calls not being delivered to In-App users.
The push notification services were impacted from 2025-07-14 16:26 UTC until 22:08 UTC
Voice API calls not using In-App Voice have not been impacted.
We will update this status as soon as we have more information on this issue.
We have observed SMS delivery receipt degradation for 10DLC numbers sending towards the Verizon network. You may experience missing or late delivery receipts for messages sent to Verizon numbers.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Our monitoring has alerted us to a potential downstream service issue with our suppliers that may be impacting the Email channel of Verify API. Our engineering team is investigating the issue.
Vonage API Outage Survival Guide
Vonage API Components
Vonage API SMS & Messages
SMS
MMS
SMPP
Callbacks
Shortcodes
Phone Numbers
10 DLC Platform
Messages API
Dispatch
In-App Messaging
Number Deactivation
Vonage API Video
Session Connection
Archiving (Standard)
Archiving (Enterprise)
Broadcast (HLS/RTMP)
Monitoring Callbacks
SIP Interconnect
Advanced Firewall Control (TURN) (Standard)
Advanced Firewall Control (TURN) (Enterprise)
China Relay
Media Connection (Standard)
Media Connection (Enterprise)
Archive Inspector
Insights & Advanced Insights
Inspector
Playground
Pre-Call Test
Account Portal
Experience Composer
Vonage Video Express
RMZ (US, EU,Germany, Australia, Japan, SKorea, Canada)
Email Notifications
SDK CDN
Captions
Signalling
Payments & Billing
Developer Center
Login
Chat Embeds
EU Proxy Check
Vonage API Voice
Phone Numbers
Programmable SIP & SIP Interconnect
Websockets
Voice API
Our monitoring system has alerted us to a potential service issue with our In-App Voice platform.
Although it is not yet certain whether there will be a customer impact, we are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to affect the following products: -Voice API -WebRTC -In-App Voice
We aim to provide an update on our investigation within 1 hour.
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
Legacy TTS
SIP Trunking
Voice WebRTC
We are currently investigating an issue that impacted push notifications for Android and iOS Client SDK users.
You may have experienced no push notifications or calls not being delivered to In-App users.
The push notification services were impacted from 2025-07-14 16:26 UTC until 22:08 UTC
Voice API calls not using In-App Voice have not been impacted.
We will update this status as soon as we have more information on this issue.
Our monitoring system has alerted us to a potential service issue with our In-App Voice platform.
Although it is not yet certain whether there will be a customer impact, we are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to affect the following products: -Voice API -WebRTC -In-App Voice
We aim to provide an update on our investigation within 1 hour.
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
SIP Endpoints
Advanced Machine Detection
Voice Inspector
Vonage API Meetings
Meetings Connection
Recordings
Chat
Dial In
Vonage API Auth & Identity
Number Insight
Number Insight V2
Verify
Verify V2
Our monitoring system has alerted us to a potential service issue with our platform for customers using our Verify V2 API.
Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.
If there is a customer impact, it is likely to be affecting the following products:
Verify V2 - Email channel
We aim to provide an update on our investigation within 1 hour.
Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.
Our monitoring has alerted us to a potential downstream service issue with our suppliers that may be impacting the Email channel of Verify API. Our engineering team is investigating the issue.
Our monitoring had alerted us to a potential downstream service issue with our supplier causing customers to experience email delays in Verify V2 email channel that would have caused channel expirations from 17:30:00 UTC-20:45:00 UTC.
This issue has since been resolved.
RCS
Silent Authentication
Vonage API Experiences
Jumper.ai
NLU API
Automatic Speech To Text
Vonage API AI Studio
AI Studio Authentication
AI Studio Builder UX/UI
Campaign Creation
Connectors
Knowledge AI
Reports EU
Reports US
Studio Messaging Sessions
Studio Telephony Sessions
Vonage API Network APIs
Network Registry
Number Verification
SIM Swap
Identity Insights
Vonage API Conversations for Salesforce
Conversations for Salesforce
Vonage API Vonage Cloud Runtime
Deployment API
Marketplace API
Queue services
Debug
Workspaces
Persistence API
Scheduler
Vonage API Vonage Dashboard
Account Access & Notifications
Account Configuration & Feature Access
Creating An Account
Customer Portal
Payments & Billing
Reporting & Data
Other
Vonage API Vonage Platform Management
Account APIs
Alerts API
Applications
Audit API
Command Line Interface (CLI)
Numbers API
Number Pools API
Pricing API
Redact API
Reports API
SubAccount API
Vonage API Global Connectivity
SMS North America
We have been notified by our US suppliers about an issue impacting SMS messages for the following carrier: US Cellular. You might experience temporary delays in inbound SMS, outbound SMS and delivery receipts to US Cellular.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have observed SMS delivery receipt degradation for 10DLC numbers sending towards the AT&T network. You may experience missing or late delivery receipts for messages sent to AT&T numbers.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We have observed SMS delivery receipt degradation for 10DLC numbers sending towards the Verizon network. You may experience missing or late delivery receipts for messages sent to Verizon numbers.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
MMS North America
Voice North America
SMS Europe
Please be advised that we are now observing message delivery degradation towards all major Networks in Portugal. This is related to nationwide power outage.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Please be advised that we are observing message delivery degradation towards Cosmote Greece.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
We are currently observing SMS delivery degradation towards UK O2 We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice Europe
SMS APAC
We have been notified of SMS delivery degradation towards Philippines Globe Telecom.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice APAC
SMS Latin America
We have been notified by our supplier of SMS delivery degradation towards Peru Movistar.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Please be advised that we are observing message delivery degradation towards the MOVISTAR Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
Voice Latin America
SMS Middle East & Africa
Please be advised that we are observing message delivery degradation towards MTN Ghana Network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact [email protected] if you have any questions.
