Virtru Platform status is Operational

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Virtru Platform Virtru Secure Reader

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Active Incidents

No active incidents

Recently Resolved Incidents

Secure Reader perpetual "loading" some users
Started 29 Sep 2026 15:24:46 (7 days ago), resolved 29 Sep 2026 19:18:38 (7 days ago)
Minor Incident
Resolved
Virtru Secure Reader

Yesterday afternoon (September 28th,) some users accessing Secure Reader experienced a loading page that did not progress to authentication options. Our team identified the issue and put a fix in place. Affected users should try closing all Virtru tabs, finding the original email with the Unlock Message button, and try again. Users still experiencing issues should contact Support: https://support.virtru.com/hc/en-us/requests/new

Virtru Platform Outage Survival Guide

A step-by-step guide to help you survive a Virtru Platform outage
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    Virtru Platform Components

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    Virtru Platform Virtru Corporate Website

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    Virtru Platform Virtru Secure Email Clients

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    Virtru Platform Virtru Secure Reader

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    Secure Reader perpetual "loading" some users
    Started 29 Sep 2026 15:24:46 (7 days ago), resolved 29 Sep 2026 19:18:38 (7 days ago)
    Minor Incident
    Resolved
    Virtru Secure Reader

    Yesterday afternoon (September 28th,) some users accessing Secure Reader experienced a loading page that did not progress to authentication options. Our team identified the issue and put a fix in place. Affected users should try closing all Virtru tabs, finding the original email with the Unlock Message button, and try again. Users still experiencing issues should contact Support: https://support.virtru.com/hc/en-us/requests/new

    Virtru Platform Virtru Secure Share

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    Virtru Platform Hosted Gateway

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    Virtru Platform Google Drive

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    Virtru Platform Administrative and Control Features

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    Virtru Control Center
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    New User Provisioning & Payments
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    Revoke
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    Forwarding Control
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    Expiration
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    PDF Watermarking
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    DLP
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    Directory Syncronization
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    Vault
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    Audit
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    Virtru Platform Collaborate

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