VETtrak Status

Investigating: We are currently investigating a compatibility issue related to the loading of custom fonts on our systems running Windows Server 2025.

In some scenarios, the use of custom fonts can cause instability on affected servers. Our team is actively working through this issue and engaging with Microsoft to identify the root cause and a permanent resolution.

As part of our mitigation efforts, we may temporarily limit the use of custom fonts to ensure overall system stability while we continue our investigation.

We will provide further updates as more information becomes available. Thank you for your patience.

Resolved: This incident has been resolved.

Monitoring: We have implemented fixes to address the connectivity issues and will continue to monitor the environment and make adjustments as required.

Identified: The issues have been identified and we are currently remediating. We apologise for any inconvenience this may have caused

You may notice a delay the first time you reconnect back into the environment while it loads your user session.

Investigating: We are aware that some customers are experiencing issues reconnecting to the VETtrak environment following an unexpected disconnection. Our team is currently investigating the cause and will provide a further update as soon as more information becomes available.