VETtrak Status

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore access to the platform. In parallel, our team and external experts are continuing an investigation into the source and impact of the incident.

We are currently in the process of contacting all affected customers to discuss short-term solutions but recognise the ongoing challenges and frustration that the investigation presents from both an operational and a communications perspective.

We are aware that both ReadyTech and its customers may have reporting obligations arising from incidents like these, and we are actively working to keep the relevant bodies at federal and state level abreast as our investigation progresses. As it stands now, there is no information supporting the need to notify relevant bodies of any breaches.

We will share our next scheduled update at 1:00pm AEDT tomorrow (21 October).

We thank you again for your continued patience and understanding as we work through this carefully and transparently.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore the system. We are also in the process of contacting affected customers to discuss short-term solutions.

We will share our next scheduled update at 5:00pm AEDT today (20 October). In the interim, please contact [email protected] with any inquiries.

Once again, we do apologise for the ongoing disruption and concern that this incident has caused. As we work to resolve the issue, we appreciate your continued patience and understanding.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

While we continue to make progress towards restoring the system, there are no material updates since our most recent communications yesterday (5:00pm AEDT, 18 October).

We will share our next scheduled update tomorrow at 1:00pm AEDT (Monday, 20th October). In the interim, please contact [email protected] with any inquiries.

We'd like to reiterate our sincere apologies for the ongoing disruption and concern that this incident is causing. We appreciate your continued patience and understanding as we work to resolve this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

While our teams continue to make progress, there are no material updates to report since our last update yesterday (5:00pm AEDT, 17 October).

We will share our next scheduled update tomorrow at 5:00pm AEDT (Sunday, 19th October). In the interim, please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

In the spirit of transparency, we need to inform you that there is a potential scenario whereby we will be unable to restore services for multiple days next week. In parallel to these efforts to restore services, our teams are working on alternate options to support you to manage your student data.

We appreciate the significant disruption that this creates, but need to ensure security and data privacy are prioritised as we work through this issue. ReadyTech has notified the Australian National Office of Cyber Security (NOCS) and Australian Cyber Security Centre (ACSC). We will continue to work with them as part of our response to the incident.

We will continue to provide daily updates to support you with managing the continuity of your business at this time.

The next update will be provided at 5pm AEDT, Saturday 18th October.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). There are no significant updates to share since our previous update at 11.15am (AEDT).

We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue. Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services.

Customer access to the platform remains temporarily unavailable. We expect this to continue throughout Friday (17th October). We are working diligently to restore services as quickly and carefully as possible.

We will continue to keep this page updated. This update will be refreshed here at 5:00pm (AEDT), 17 October. Please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech became aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue.

Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services. Customer access to the platform will remain temporarily unavailable. We expect this to continue throughout Friday (17th October).

We are working diligently to restore services as quickly and carefully as possible. We will keep you regularly updated on progress. The next update will be provided here at 1:00pm AEDT.

Please contact [email protected] with any inquiries. We sincerely apologise for the disruption and concern this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is continuing to investigate the cause and impact of the incident affecting the VETtrak Desktop hosted environment. An update will be emailed to impacted customers, however we anticipate the outage will continue for at least 24hrs.

We would like to reiterate our sincere apologies for the disruption this is causing. Please know that our technical teams are treating this as a top priority and are working around the clock to resolve the issue.

Investigating: We’re aware that some customers are currently experiencing issues accessing our VETtrak hosted service. Our teams are actively investigating the cause and working diligently to restore services as quickly as possible. We’ll continue to provide updates as soon as more information becomes available. Thank you for your patience and understanding.

Investigating: We are currently experiencing an outage with multiple services affected at present. Our Infrastructure Team are actively investigating the issue and will keep you updated via this channel. Apologies for the disruption caused.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore access to the platform. In parallel, our team and external experts are continuing an investigation into the source and impact of the incident.

We are currently in the process of contacting all affected customers to discuss short-term solutions but recognise the ongoing challenges and frustration that the investigation presents from both an operational and a communications perspective.

We are aware that both ReadyTech and its customers may have reporting obligations arising from incidents like these, and we are actively working to keep the relevant bodies at federal and state level abreast as our investigation progresses. As it stands now, there is no information supporting the need to notify relevant bodies of any breaches.

We will share our next scheduled update at 1:00pm AEDT tomorrow (21 October).

We thank you again for your continued patience and understanding as we work through this carefully and transparently.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore the system. We are also in the process of contacting affected customers to discuss short-term solutions.

We will share our next scheduled update at 5:00pm AEDT today (20 October). In the interim, please contact [email protected] with any inquiries.

Once again, we do apologise for the ongoing disruption and concern that this incident has caused. As we work to resolve the issue, we appreciate your continued patience and understanding.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

While we continue to make progress towards restoring the system, there are no material updates since our most recent communications yesterday (5:00pm AEDT, 18 October).

We will share our next scheduled update tomorrow at 1:00pm AEDT (Monday, 20th October). In the interim, please contact [email protected] with any inquiries.

We'd like to reiterate our sincere apologies for the ongoing disruption and concern that this incident is causing. We appreciate your continued patience and understanding as we work to resolve this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

While our teams continue to make progress, there are no material updates to report since our last update yesterday (5:00pm AEDT, 17 October).

We will share our next scheduled update tomorrow at 5:00pm AEDT (Sunday, 19th October). In the interim, please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

In the spirit of transparency, we need to inform you that there is a potential scenario whereby we will be unable to restore services for multiple days next week. In parallel to these efforts to restore services, our teams are working on alternate options to support you to manage your student data.

We appreciate the significant disruption that this creates, but need to ensure security and data privacy are prioritised as we work through this issue. ReadyTech has notified the Australian National Office of Cyber Security (NOCS) and Australian Cyber Security Centre (ACSC). We will continue to work with them as part of our response to the incident.

We will continue to provide daily updates to support you with managing the continuity of your business at this time.

The next update will be provided at 5pm AEDT, Saturday 18th October.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). There are no significant updates to share since our previous update at 11.15am (AEDT).

We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue. Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services.

Customer access to the platform remains temporarily unavailable. We expect this to continue throughout Friday (17th October). We are working diligently to restore services as quickly and carefully as possible.

We will continue to keep this page updated. This update will be refreshed here at 5:00pm (AEDT), 17 October. Please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech became aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue.

Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services. Customer access to the platform will remain temporarily unavailable. We expect this to continue throughout Friday (17th October).

We are working diligently to restore services as quickly and carefully as possible. We will keep you regularly updated on progress. The next update will be provided here at 1:00pm AEDT.

Please contact [email protected] with any inquiries. We sincerely apologise for the disruption and concern this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is continuing to investigate the cause and impact of the incident affecting the VETtrak Desktop hosted environment. An update will be emailed to impacted customers, however we anticipate the outage will continue for at least 24hrs.

We would like to reiterate our sincere apologies for the disruption this is causing. Please know that our technical teams are treating this as a top priority and are working around the clock to resolve the issue.

Investigating: We’re aware that some customers are currently experiencing issues accessing our VETtrak hosted service. Our teams are actively investigating the cause and working diligently to restore services as quickly as possible. We’ll continue to provide updates as soon as more information becomes available. Thank you for your patience and understanding.

Investigating: We are currently experiencing an outage with multiple services affected at present. Our Infrastructure Team are actively investigating the issue and will keep you updated via this channel. Apologies for the disruption caused.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore access to the platform. In parallel, our team and external experts are continuing an investigation into the source and impact of the incident.

We are currently in the process of contacting all affected customers to discuss short-term solutions but recognise the ongoing challenges and frustration that the investigation presents from both an operational and a communications perspective.

We are aware that both ReadyTech and its customers may have reporting obligations arising from incidents like these, and we are actively working to keep the relevant bodies at federal and state level abreast as our investigation progresses. As it stands now, there is no information supporting the need to notify relevant bodies of any breaches.

We will share our next scheduled update at 1:00pm AEDT tomorrow (21 October).

We thank you again for your continued patience and understanding as we work through this carefully and transparently.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore the system. We are also in the process of contacting affected customers to discuss short-term solutions.

We will share our next scheduled update at 5:00pm AEDT today (20 October). In the interim, please contact [email protected] with any inquiries.

Once again, we do apologise for the ongoing disruption and concern that this incident has caused. As we work to resolve the issue, we appreciate your continued patience and understanding.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

While we continue to make progress towards restoring the system, there are no material updates since our most recent communications yesterday (5:00pm AEDT, 18 October).

We will share our next scheduled update tomorrow at 1:00pm AEDT (Monday, 20th October). In the interim, please contact [email protected] with any inquiries.

We'd like to reiterate our sincere apologies for the ongoing disruption and concern that this incident is causing. We appreciate your continued patience and understanding as we work to resolve this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

While our teams continue to make progress, there are no material updates to report since our last update yesterday (5:00pm AEDT, 17 October).

We will share our next scheduled update tomorrow at 5:00pm AEDT (Sunday, 19th October). In the interim, please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

In the spirit of transparency, we need to inform you that there is a potential scenario whereby we will be unable to restore services for multiple days next week. In parallel to these efforts to restore services, our teams are working on alternate options to support you to manage your student data.

We appreciate the significant disruption that this creates, but need to ensure security and data privacy are prioritised as we work through this issue. ReadyTech has notified the Australian National Office of Cyber Security (NOCS) and Australian Cyber Security Centre (ACSC). We will continue to work with them as part of our response to the incident.

We will continue to provide daily updates to support you with managing the continuity of your business at this time.

The next update will be provided at 5pm AEDT, Saturday 18th October.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). There are no significant updates to share since our previous update at 11.15am (AEDT).

We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue. Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services.

Customer access to the platform remains temporarily unavailable. We expect this to continue throughout Friday (17th October). We are working diligently to restore services as quickly and carefully as possible.

We will continue to keep this page updated. This update will be refreshed here at 5:00pm (AEDT), 17 October. Please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech became aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue.

Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services. Customer access to the platform will remain temporarily unavailable. We expect this to continue throughout Friday (17th October).

We are working diligently to restore services as quickly and carefully as possible. We will keep you regularly updated on progress. The next update will be provided here at 1:00pm AEDT.

Please contact [email protected] with any inquiries. We sincerely apologise for the disruption and concern this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is continuing to investigate the cause and impact of the incident affecting the VETtrak Desktop hosted environment. An update will be emailed to impacted customers, however we anticipate the outage will continue for at least 24hrs.

We would like to reiterate our sincere apologies for the disruption this is causing. Please know that our technical teams are treating this as a top priority and are working around the clock to resolve the issue.

Investigating: We’re aware that some customers are currently experiencing issues accessing our VETtrak hosted service. Our teams are actively investigating the cause and working diligently to restore services as quickly as possible. We’ll continue to provide updates as soon as more information becomes available. Thank you for your patience and understanding.

Investigating: We are currently experiencing an outage with multiple services affected at present. Our Infrastructure Team are actively investigating the issue and will keep you updated via this channel. Apologies for the disruption caused.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore access to the platform. In parallel, our team and external experts are continuing an investigation into the source and impact of the incident.

We are currently in the process of contacting all affected customers to discuss short-term solutions but recognise the ongoing challenges and frustration that the investigation presents from both an operational and a communications perspective.

We are aware that both ReadyTech and its customers may have reporting obligations arising from incidents like these, and we are actively working to keep the relevant bodies at federal and state level abreast as our investigation progresses. As it stands now, there is no information supporting the need to notify relevant bodies of any breaches.

We will share our next scheduled update at 1:00pm AEDT tomorrow (21 October).

We thank you again for your continued patience and understanding as we work through this carefully and transparently.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore the system. We are also in the process of contacting affected customers to discuss short-term solutions.

We will share our next scheduled update at 5:00pm AEDT today (20 October). In the interim, please contact [email protected] with any inquiries.

Once again, we do apologise for the ongoing disruption and concern that this incident has caused. As we work to resolve the issue, we appreciate your continued patience and understanding.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

While we continue to make progress towards restoring the system, there are no material updates since our most recent communications yesterday (5:00pm AEDT, 18 October).

We will share our next scheduled update tomorrow at 1:00pm AEDT (Monday, 20th October). In the interim, please contact [email protected] with any inquiries.

We'd like to reiterate our sincere apologies for the ongoing disruption and concern that this incident is causing. We appreciate your continued patience and understanding as we work to resolve this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

While our teams continue to make progress, there are no material updates to report since our last update yesterday (5:00pm AEDT, 17 October).

We will share our next scheduled update tomorrow at 5:00pm AEDT (Sunday, 19th October). In the interim, please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

In the spirit of transparency, we need to inform you that there is a potential scenario whereby we will be unable to restore services for multiple days next week. In parallel to these efforts to restore services, our teams are working on alternate options to support you to manage your student data.

We appreciate the significant disruption that this creates, but need to ensure security and data privacy are prioritised as we work through this issue. ReadyTech has notified the Australian National Office of Cyber Security (NOCS) and Australian Cyber Security Centre (ACSC). We will continue to work with them as part of our response to the incident.

We will continue to provide daily updates to support you with managing the continuity of your business at this time.

The next update will be provided at 5pm AEDT, Saturday 18th October.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). There are no significant updates to share since our previous update at 11.15am (AEDT).

We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue. Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services.

Customer access to the platform remains temporarily unavailable. We expect this to continue throughout Friday (17th October). We are working diligently to restore services as quickly and carefully as possible.

We will continue to keep this page updated. This update will be refreshed here at 5:00pm (AEDT), 17 October. Please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech became aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue.

Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services. Customer access to the platform will remain temporarily unavailable. We expect this to continue throughout Friday (17th October).

We are working diligently to restore services as quickly and carefully as possible. We will keep you regularly updated on progress. The next update will be provided here at 1:00pm AEDT.

Please contact [email protected] with any inquiries. We sincerely apologise for the disruption and concern this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is continuing to investigate the cause and impact of the incident affecting the VETtrak Desktop hosted environment. An update will be emailed to impacted customers, however we anticipate the outage will continue for at least 24hrs.

We would like to reiterate our sincere apologies for the disruption this is causing. Please know that our technical teams are treating this as a top priority and are working around the clock to resolve the issue.

Investigating: We’re aware that some customers are currently experiencing issues accessing our VETtrak hosted service. Our teams are actively investigating the cause and working diligently to restore services as quickly as possible. We’ll continue to provide updates as soon as more information becomes available. Thank you for your patience and understanding.

Investigating: We are currently experiencing an outage with multiple services affected at present. Our Infrastructure Team are actively investigating the issue and will keep you updated via this channel. Apologies for the disruption caused.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore access to the platform. In parallel, our team and external experts are continuing an investigation into the source and impact of the incident.

We are currently in the process of contacting all affected customers to discuss short-term solutions but recognise the ongoing challenges and frustration that the investigation presents from both an operational and a communications perspective.

We are aware that both ReadyTech and its customers may have reporting obligations arising from incidents like these, and we are actively working to keep the relevant bodies at federal and state level abreast as our investigation progresses. As it stands now, there is no information supporting the need to notify relevant bodies of any breaches.

We will share our next scheduled update at 1:00pm AEDT tomorrow (21 October).

We thank you again for your continued patience and understanding as we work through this carefully and transparently.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore the system. We are also in the process of contacting affected customers to discuss short-term solutions.

We will share our next scheduled update at 5:00pm AEDT today (20 October). In the interim, please contact [email protected] with any inquiries.

Once again, we do apologise for the ongoing disruption and concern that this incident has caused. As we work to resolve the issue, we appreciate your continued patience and understanding.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

While we continue to make progress towards restoring the system, there are no material updates since our most recent communications yesterday (5:00pm AEDT, 18 October).

We will share our next scheduled update tomorrow at 1:00pm AEDT (Monday, 20th October). In the interim, please contact [email protected] with any inquiries.

We'd like to reiterate our sincere apologies for the ongoing disruption and concern that this incident is causing. We appreciate your continued patience and understanding as we work to resolve this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

While our teams continue to make progress, there are no material updates to report since our last update yesterday (5:00pm AEDT, 17 October).

We will share our next scheduled update tomorrow at 5:00pm AEDT (Sunday, 19th October). In the interim, please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

In the spirit of transparency, we need to inform you that there is a potential scenario whereby we will be unable to restore services for multiple days next week. In parallel to these efforts to restore services, our teams are working on alternate options to support you to manage your student data.

We appreciate the significant disruption that this creates, but need to ensure security and data privacy are prioritised as we work through this issue. ReadyTech has notified the Australian National Office of Cyber Security (NOCS) and Australian Cyber Security Centre (ACSC). We will continue to work with them as part of our response to the incident.

We will continue to provide daily updates to support you with managing the continuity of your business at this time.

The next update will be provided at 5pm AEDT, Saturday 18th October.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). There are no significant updates to share since our previous update at 11.15am (AEDT).

We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue. Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services.

Customer access to the platform remains temporarily unavailable. We expect this to continue throughout Friday (17th October). We are working diligently to restore services as quickly and carefully as possible.

We will continue to keep this page updated. This update will be refreshed here at 5:00pm (AEDT), 17 October. Please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech became aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue.

Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services. Customer access to the platform will remain temporarily unavailable. We expect this to continue throughout Friday (17th October).

We are working diligently to restore services as quickly and carefully as possible. We will keep you regularly updated on progress. The next update will be provided here at 1:00pm AEDT.

Please contact [email protected] with any inquiries. We sincerely apologise for the disruption and concern this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is continuing to investigate the cause and impact of the incident affecting the VETtrak Desktop hosted environment. An update will be emailed to impacted customers, however we anticipate the outage will continue for at least 24hrs.

We would like to reiterate our sincere apologies for the disruption this is causing. Please know that our technical teams are treating this as a top priority and are working around the clock to resolve the issue.

Investigating: We’re aware that some customers are currently experiencing issues accessing our VETtrak hosted service. Our teams are actively investigating the cause and working diligently to restore services as quickly as possible. We’ll continue to provide updates as soon as more information becomes available. Thank you for your patience and understanding.

Investigating: We are currently experiencing an outage with multiple services affected at present. Our Infrastructure Team are actively investigating the issue and will keep you updated via this channel. Apologies for the disruption caused.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore access to the platform. In parallel, our team and external experts are continuing an investigation into the source and impact of the incident.

We are currently in the process of contacting all affected customers to discuss short-term solutions but recognise the ongoing challenges and frustration that the investigation presents from both an operational and a communications perspective.

We are aware that both ReadyTech and its customers may have reporting obligations arising from incidents like these, and we are actively working to keep the relevant bodies at federal and state level abreast as our investigation progresses. As it stands now, there is no information supporting the need to notify relevant bodies of any breaches.

We will share our next scheduled update at 1:00pm AEDT tomorrow (21 October).

We thank you again for your continued patience and understanding as we work through this carefully and transparently.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore the system. We are also in the process of contacting affected customers to discuss short-term solutions.

We will share our next scheduled update at 5:00pm AEDT today (20 October). In the interim, please contact [email protected] with any inquiries.

Once again, we do apologise for the ongoing disruption and concern that this incident has caused. As we work to resolve the issue, we appreciate your continued patience and understanding.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

While we continue to make progress towards restoring the system, there are no material updates since our most recent communications yesterday (5:00pm AEDT, 18 October).

We will share our next scheduled update tomorrow at 1:00pm AEDT (Monday, 20th October). In the interim, please contact [email protected] with any inquiries.

We'd like to reiterate our sincere apologies for the ongoing disruption and concern that this incident is causing. We appreciate your continued patience and understanding as we work to resolve this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

While our teams continue to make progress, there are no material updates to report since our last update yesterday (5:00pm AEDT, 17 October).

We will share our next scheduled update tomorrow at 5:00pm AEDT (Sunday, 19th October). In the interim, please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

In the spirit of transparency, we need to inform you that there is a potential scenario whereby we will be unable to restore services for multiple days next week. In parallel to these efforts to restore services, our teams are working on alternate options to support you to manage your student data.

We appreciate the significant disruption that this creates, but need to ensure security and data privacy are prioritised as we work through this issue. ReadyTech has notified the Australian National Office of Cyber Security (NOCS) and Australian Cyber Security Centre (ACSC). We will continue to work with them as part of our response to the incident.

We will continue to provide daily updates to support you with managing the continuity of your business at this time.

The next update will be provided at 5pm AEDT, Saturday 18th October.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). There are no significant updates to share since our previous update at 11.15am (AEDT).

We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue. Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services.

Customer access to the platform remains temporarily unavailable. We expect this to continue throughout Friday (17th October). We are working diligently to restore services as quickly and carefully as possible.

We will continue to keep this page updated. This update will be refreshed here at 5:00pm (AEDT), 17 October. Please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech became aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue.

Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services. Customer access to the platform will remain temporarily unavailable. We expect this to continue throughout Friday (17th October).

We are working diligently to restore services as quickly and carefully as possible. We will keep you regularly updated on progress. The next update will be provided here at 1:00pm AEDT.

Please contact [email protected] with any inquiries. We sincerely apologise for the disruption and concern this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is continuing to investigate the cause and impact of the incident affecting the VETtrak Desktop hosted environment. An update will be emailed to impacted customers, however we anticipate the outage will continue for at least 24hrs.

We would like to reiterate our sincere apologies for the disruption this is causing. Please know that our technical teams are treating this as a top priority and are working around the clock to resolve the issue.

Investigating: We’re aware that some customers are currently experiencing issues accessing our VETtrak hosted service. Our teams are actively investigating the cause and working diligently to restore services as quickly as possible. We’ll continue to provide updates as soon as more information becomes available. Thank you for your patience and understanding.

Investigating: We are currently experiencing an outage with multiple services affected at present. Our Infrastructure Team are actively investigating the issue and will keep you updated via this channel. Apologies for the disruption caused.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore access to the platform. In parallel, our team and external experts are continuing an investigation into the source and impact of the incident.

We are currently in the process of contacting all affected customers to discuss short-term solutions but recognise the ongoing challenges and frustration that the investigation presents from both an operational and a communications perspective.

We are aware that both ReadyTech and its customers may have reporting obligations arising from incidents like these, and we are actively working to keep the relevant bodies at federal and state level abreast as our investigation progresses. As it stands now, there is no information supporting the need to notify relevant bodies of any breaches.

We will share our next scheduled update at 1:00pm AEDT tomorrow (21 October).

We thank you again for your continued patience and understanding as we work through this carefully and transparently.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

Our team is working around the clock to restore the system. We are also in the process of contacting affected customers to discuss short-term solutions.

We will share our next scheduled update at 5:00pm AEDT today (20 October). In the interim, please contact [email protected] with any inquiries.

Once again, we do apologise for the ongoing disruption and concern that this incident has caused. As we work to resolve the issue, we appreciate your continued patience and understanding.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak.

While we continue to make progress towards restoring the system, there are no material updates since our most recent communications yesterday (5:00pm AEDT, 18 October).

We will share our next scheduled update tomorrow at 1:00pm AEDT (Monday, 20th October). In the interim, please contact [email protected] with any inquiries.

We'd like to reiterate our sincere apologies for the ongoing disruption and concern that this incident is causing. We appreciate your continued patience and understanding as we work to resolve this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

While our teams continue to make progress, there are no material updates to report since our last update yesterday (5:00pm AEDT, 17 October).

We will share our next scheduled update tomorrow at 5:00pm AEDT (Sunday, 19th October). In the interim, please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We are working with urgency to get the system back online.

In the spirit of transparency, we need to inform you that there is a potential scenario whereby we will be unable to restore services for multiple days next week. In parallel to these efforts to restore services, our teams are working on alternate options to support you to manage your student data.

We appreciate the significant disruption that this creates, but need to ensure security and data privacy are prioritised as we work through this issue. ReadyTech has notified the Australian National Office of Cyber Security (NOCS) and Australian Cyber Security Centre (ACSC). We will continue to work with them as part of our response to the incident.

We will continue to provide daily updates to support you with managing the continuity of your business at this time.

The next update will be provided at 5pm AEDT, Saturday 18th October.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is aware of a cyber incident involving its hosted student management system, VETtrak (Platform). There are no significant updates to share since our previous update at 11.15am (AEDT).

We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue. Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services.

Customer access to the platform remains temporarily unavailable. We expect this to continue throughout Friday (17th October). We are working diligently to restore services as quickly and carefully as possible.

We will continue to keep this page updated. This update will be refreshed here at 5:00pm (AEDT), 17 October. Please contact [email protected] with any inquiries.

We sincerely apologise for the continued disruption and concern that this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech became aware of a cyber incident involving its hosted student management system, VETtrak (Platform). We have isolated the Platform as a precautionary measure and have engaged external experts to assist with managing the issue.

Our technical teams and specialist experts are actively investigating the nature and cause of this issue and working diligently to restore services. Customer access to the platform will remain temporarily unavailable. We expect this to continue throughout Friday (17th October).

We are working diligently to restore services as quickly and carefully as possible. We will keep you regularly updated on progress. The next update will be provided here at 1:00pm AEDT.

Please contact [email protected] with any inquiries. We sincerely apologise for the disruption and concern this incident is causing. We appreciate your patience and understanding as we work through this issue.

Investigating: ReadyTech is continuing to investigate the cause and impact of the incident affecting the VETtrak Desktop hosted environment. An update will be emailed to impacted customers, however we anticipate the outage will continue for at least 24hrs.

We would like to reiterate our sincere apologies for the disruption this is causing. Please know that our technical teams are treating this as a top priority and are working around the clock to resolve the issue.

Investigating: We’re aware that some customers are currently experiencing issues accessing our VETtrak hosted service. Our teams are actively investigating the cause and working diligently to restore services as quickly as possible. We’ll continue to provide updates as soon as more information becomes available. Thank you for your patience and understanding.

Investigating: We are currently experiencing an outage with multiple services affected at present. Our Infrastructure Team are actively investigating the issue and will keep you updated via this channel. Apologies for the disruption caused.