Articulate Status

Resolved: This incident has been resolved.

Monitoring: Video files are appearing again in published LMS and web output. We're monitoring the fix to ensure the issue is fully resolved. The issue affected customers from approximately 9:12 AM ET until 1:20 PM ET. If you published a course during that time, republish it to ensure video files are included as expected.

Monitoring: Video files are appearing again in published LMS and web output. We're monitoring the fix to ensure the issue is fully resolved. If you published a course while this issue was active, republish it to ensure video files are included as expected.

Investigating: Video files aren’t appearing in published LMS or web output. We’re investigating and working to restore expected publishing behavior.

Resolved: We've resolved the issue that prevented Rise 360 Quick Share courses from loading. If you're still unable to load a Quick Share course, please refresh your browser and try again. Thank you for your patience.

Investigating: Some customers are unable to load Rise 360 Quick Share courses. We're investigating the issue and working to identify the cause. We'll share more information here as soon as it's available.