Articulate Status

Monitoring: We’ve implemented a fix and are monitoring system performance to ensure stability. Thank you for your patience, and we’ll share any further updates as needed.

Investigating: We’re seeing intermittent translation failures in both Storyline and Rise 360 when a glossary is included. This may prevent content from translating as expected. If you remove the glossary, translation should complete normally. We’re investigating the root cause and will share updates as we learn more.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring results.

Investigating: We’re currently investigating an issue affecting Review 360 that is also impacting Reach 360 and Articulate Localization. Publishing to Review 360 and Reach 360 is failing, and the list of Review 360 courses doesn’t load when inserting a Storyline block in Rise 360. Additionally, pages showing Rise courses translated with Articulate Localization may not load as expected.

We’re sorry for the trouble and will provide updates as soon as we have more information. Thanks for your patience.

Resolved: This is now resolved. Thank you for your patience during this incident.

Monitoring: Hi, Articulate 360 users! We've just released a hotfix to resolve the Articulate 360 desktop app sign-in issue. If you were affected, the fix requires uninstalling your current app and installing the latest version from our downloads page. For those who weren't impacted, a quick "Check for Updates" directly from the desktop app will do the trick.

If you encounter problems while updating, our team is here to help—just reach out at [email protected]. Thank you for your patience while we resolved this issue.

Identified: We’ve identified the issue with the Articulate 360 desktop app and are actively testing the fix. Thank you for your patience while we work to fully resolve this.

Investigating: We’re currently investigating an issue with the Articulate 360 desktop app. Some users are unable to sign in after installing Update 103. Impacted users may also encounter errors when previewing or publishing a course or see failures when attempting to install updates.

As a temporary workaround, users can downgrade to Articulate 360 Update 102 by visiting: https://360.articulate.com/downloads/all

We’ll share updates as soon as we have more information. Thank you for your patience while we work to resolve this issue.