Blackboard Status
Real-time updates of Blackboard issues and outages
Blackboard status is Under Maintenance
Blackboard Global
Blackboard Support Center
Illuminate
Blackboard - Course Catalog
Blackboard - SaaS (US)
Blackboard – SaaS Gov Cloud (US)
Blackboard - SaaS (Asia Pacific)
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Active Incidents
We are aware of an issue causing some users to not be able to access the catalog. We are investigating.
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
Recently Resolved Incidents
We are investigating an issue affecting the refresh of LMS data in Illuminate for clients in the US region. Some reports may show data that is not up to date.
Our engineering team is working on a fix. Other regions are not affected.
We will post an update as soon as we have more information or the issue is resolved. Thank you for your patience.
Blackboard Outage Survival Guide
Blackboard Components
Blackboard Global
BB Annotate
Blackboard Support Center
Blackboard Community (Website)
Developer Portal - developer.anthology.com
Blackboard - Cloud & Social Tools
Blackboard - Mobile Services - Global
Blackboard - Open Education Platform
Blackboard - Partner Cloud
Blackboard - SIS Central
SafeAssign
Blackboard Help (Website)
Illuminate
We are investigating an issue affecting the refresh of LMS data in Illuminate for clients in the US region. Some reports may show data that is not up to date.
Our engineering team is working on a fix. Other regions are not affected.
We will post an update as soon as we have more information or the issue is resolved. Thank you for your patience.
Blackboard - SaaS - Global
Platform Extensions (Global)
Blackboard - Course Catalog
We are aware of an issue causing some users to not be able to access the catalog. We are investigating.
Student Service Smart View
Blackboard - Institution Page
Universal Authentication Solution v2 (UAS)
Student Insights Toolkit v2 (SIT)
Grades Journey v2
Analytics - Managed Hosting
Reporting Framework v2
Blackboard - Managed Hosting (Canada)
Blackboard Americas
Ally - Canada
Blackboard - Managed Hosting (US)
Ally - North America
Blackboard - SaaS (US)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
Blackboard – SaaS Gov Cloud (US)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
Blackboard – Mobile Services - Americas
Platform Extensions (NAHE & LAC)
Blackboard - Course Catalog
Universal Authentication Solution v2 (UAS)
Student Service Smart View
Blackboard - Institution Page
BB Annotate
Blackboard Asia Pacific
Ally - Asia Pacific
Ally - Australia
Analytics - on AWS (Asia Pacific)
Blackboard - SaaS (Asia Pacific)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
Blackboard – Mobile Services – Asia Pacific
Platform Extensions (Asia Pacific)
Blackboard - Course Catalog
Student Service Smart View
Blackboard - Institution Page
Analytics - Managed Hosting (EMEA)
Illuminate
Blackboard - Managed Hosting (Europe)
Blackboard Europe & Middle East
Ally - Europe
Analytics - Managed Hosting (Saudi)
Blackboard - SaaS (Saudi)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
Blackboard - SaaS (Europe)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
Blackboard – Mobile Services – Europe
Platform Extensions (EMEA)
Blackboard - Course Catalog
Student Service Smart View
Blackboard - Institution Page
Blackboard Africa
Blackboard - SaaS (Africa)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions