Blackboard Status

Blackboard Status

Real-time updates of Blackboard issues and outages

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Blackboard status is Operational

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Anthology Illuminate
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Blackboard Email Notification Failures
Started 9 Oct 2024 04:16:21 (8 months ago), still ongoing
Incident without Impact
Identified
Blackboard - SaaS (Africa)
Blackboard - SaaS (Asia Pacific)
Blackboard - SaaS (Europe)
Blackboard - SaaS (US)
Blackboard – SaaS Gov Cloud (US)

Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

Thank you for your continued patience as we address these issues.

Recently Resolved Incidents

Illuminate-Intermittent data Refresh Issue-US & EU
Started 27 May 2025 11:10:52 (7 days ago), resolved 30 May 2025 20:35:37 (4 days ago)
Major Incident
Resolved
Anthology Illuminate

We are currently experiencing intermittent issues with our data pipeline, which may result in occasional delays in the refresh of data from Blackboard to Illuminate for some clients in these regions. Our team is actively working to resolve the issue and restore full functionality.

See all updates

Blackboard Outage Survival Guide

A step-by-step guide to help you survive a Blackboard outage
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    Blackboard Components

    Blackboard Status

    Blackboard

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    Blackboard Global

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    BB Annotate
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    Anthology Support Center
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    Anthology Community (Website)
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    Developer Portal - developer.anthology.com
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    Blackboard - Cloud & Social Tools
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    Blackboard - Mobile Services - Global
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    Blackboard - Open Education Platform
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    Blackboard - Partner Cloud
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    Blackboard - SIS Central
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    SafeAssign
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    Blackboard Help (Website)
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    Anthology Illuminate
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    Illuminate-Intermittent data Refresh Issue-US & EU
    Started 27 May 2025 11:10:52 (7 days ago), resolved 30 May 2025 20:35:37 (4 days ago)
    Major Incident
    Resolved
    Anthology Illuminate

    We are currently experiencing intermittent issues with our data pipeline, which may result in occasional delays in the refresh of data from Blackboard to Illuminate for some clients in these regions. Our team is actively working to resolve the issue and restore full functionality.

    See all updates
    Blackboard - SaaS - Global
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    Platform Extensions (Global)
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    Student Service Smart View
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    Blackboard - Institution Page
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    Blackboard Americas

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    Ally - North America
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    Blackboard - SaaS (US)
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    Blackboard Email Notification Failures
    Started 9 Oct 2024 04:16:21 (8 months ago), still ongoing
    Incident without Impact
    Identified
    Blackboard - SaaS (Africa)
    Blackboard - SaaS (Asia Pacific)
    Blackboard - SaaS (Europe)
    Blackboard - SaaS (US)
    Blackboard – SaaS Gov Cloud (US)

    Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

    Thank you for your continued patience as we address these issues.

    Analytics - Managed Hosting
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    Blackboard - Managed Hosting (Canada)
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    Blackboard – SaaS Gov Cloud (US)
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    Blackboard Email Notification Failures
    Started 9 Oct 2024 04:16:21 (8 months ago), still ongoing
    Incident without Impact
    Identified
    Blackboard - SaaS (Africa)
    Blackboard - SaaS (Asia Pacific)
    Blackboard - SaaS (Europe)
    Blackboard - SaaS (US)
    Blackboard – SaaS Gov Cloud (US)

    Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

    Thank you for your continued patience as we address these issues.

    Blackboard – Mobile Services - Americas
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    Blackboard - Managed Hosting (US)
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    Platform Extensions (NAHE & LAC)
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    Student Service Smart View
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    Blackboard - Institution Page
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    Blackboard Asia Pacific

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    Ally - Asia Pacific
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    Ally - Australia
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    Analytics - on AWS (Asia Pacific)
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    Blackboard - SaaS (Asia Pacific)
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    Blackboard Email Notification Failures
    Started 9 Oct 2024 04:16:21 (8 months ago), still ongoing
    Incident without Impact
    Identified
    Blackboard - SaaS (Africa)
    Blackboard - SaaS (Asia Pacific)
    Blackboard - SaaS (Europe)
    Blackboard - SaaS (US)
    Blackboard – SaaS Gov Cloud (US)

    Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

    Thank you for your continued patience as we address these issues.

    Blackboard – Mobile Services – Asia Pacific
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    Platform Extensions (Asia Pacific)
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    Student Service Smart View
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    Blackboard - Institution Page
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    Anthology Illuminate
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    Blackboard Europe & Middle East

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    Ally - Europe
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    Analytics - Managed Hosting (Saudi)
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    Blackboard - Managed Hosting (Saudi)
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    Blackboard - SaaS (Europe)
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    Blackboard Email Notification Failures
    Started 9 Oct 2024 04:16:21 (8 months ago), still ongoing
    Incident without Impact
    Identified
    Blackboard - SaaS (Africa)
    Blackboard - SaaS (Asia Pacific)
    Blackboard - SaaS (Europe)
    Blackboard - SaaS (US)
    Blackboard – SaaS Gov Cloud (US)

    Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

    Thank you for your continued patience as we address these issues.

    Blackboard – Mobile Services – Europe
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    Analytics - Managed Hosting (EMEA)
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    Platform Extensions (EMEA)
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    Student Service Smart View
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    Blackboard - Managed Hosting (Europe)
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    Blackboard - Institution Page
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    Blackboard Africa

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    Blackboard - SaaS (Africa)
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    Blackboard Email Notification Failures
    Started 9 Oct 2024 04:16:21 (8 months ago), still ongoing
    Incident without Impact
    Identified
    Blackboard - SaaS (Africa)
    Blackboard - SaaS (Asia Pacific)
    Blackboard - SaaS (Europe)
    Blackboard - SaaS (US)
    Blackboard – SaaS Gov Cloud (US)

    Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.

    Thank you for your continued patience as we address these issues.

    Blackboard - Institution Page
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