Blackboard Status

Blackboard Status

Real-time updates of Blackboard issues and outages

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Blackboard status is Partially Degraded Service

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Blackboard Americas

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Ally - Canada
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Anthology Illuminate
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Blackboard Europe & Middle East

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Ally - Europe
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Active Incidents

Ally Processing delays (January 8, 2026) - US and Europe
Started 8 Jan 2026 23:15:07 (3 hours ago), still ongoing
Minor Incident
Investigating
Ally - Europe
Ally - North America

We are experiencing a spike in activity which has caused intermittent delays in the processing of content added to the LMS for institutions in the US and Europe.   Real time processing delays of approximately 1 hour for new content items may be seen during this time.

Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.

Recently Resolved Incidents

Ally - scores not being generated for new content in Blackboard (Europe, Asia, Canada)
Started 2 Jan 2026 14:42:34 (6 days ago), resolved 5 Jan 2026 15:08:24 (3 days ago)
Minor Incident
Resolved
Ally - Canada
Ally - Asia Pacific
Ally - Europe

Blackboard LMS integrations in EU, Asia (Singapore) and Canada are not generating Ally scores for new content due to an issue with Blackboard being unable to send events to Ally. This is now under investigation by the product development teams.

See all updates
Illuminate Data Refresh Issue -- Asia Pacific Region
Started 2 Jan 2026 12:03:30 (7 days ago), resolved 5 Jan 2026 13:50:42 (4 days ago)
Major Incident
Resolved
Anthology Illuminate

We are currently experiencing issues with the data pipeline in the Asia-Pacific (Sydney) region, which is preventing data from being refreshed. Our team is actively working to resolve the issue and restore full functionality.

See all updates

Blackboard Outage Survival Guide

A step-by-step guide to help you survive a Blackboard outage
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    Blackboard Components

    Blackboard Status

    Blackboard

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    Blackboard Global

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    BB Annotate
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    Anthology Support Center
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    Anthology Community (Website)
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    Developer Portal - developer.anthology.com
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    Blackboard - Cloud & Social Tools
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    Blackboard - Partner Cloud
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    Blackboard - SIS Central
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    SafeAssign
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    Blackboard Help (Website)
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    Anthology Illuminate
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    Blackboard - SaaS - Global
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    Platform Extensions (Global)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Blackboard - Institution Page
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    Universal Authentication Solution v2 (UAS)
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    Student Insights Toolkit v2 (SIT)
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    Grades Journey v2
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    Analytics - Managed Hosting
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    Blackboard - Managed Hosting (Canada)
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    Reporting Framework v2
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    Blackboard Americas

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    Blackboard - Managed Hosting (US)
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    Ally - Canada
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    Ally - scores not being generated for new content in Blackboard (Europe, Asia, Canada)
    Started 2 Jan 2026 14:42:34 (6 days ago), resolved 5 Jan 2026 15:08:24 (3 days ago)
    Minor Incident
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe

    Blackboard LMS integrations in EU, Asia (Singapore) and Canada are not generating Ally scores for new content due to an issue with Blackboard being unable to send events to Ally. This is now under investigation by the product development teams.

    See all updates
    Ally - North America
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    now
    Ally Processing delays (January 8, 2026) - US and Europe
    Started 8 Jan 2026 23:15:07 (3 hours ago), still ongoing
    Minor Incident
    Investigating
    Ally - Europe
    Ally - North America

    We are experiencing a spike in activity which has caused intermittent delays in the processing of content added to the LMS for institutions in the US and Europe.   Real time processing delays of approximately 1 hour for new content items may be seen during this time.

    Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.

    Blackboard - SaaS (US)
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    Blackboard – SaaS Gov Cloud (US)
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    Blackboard – Mobile Services - Americas
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    Universal Authentication Solution v2 (UAS)
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    Platform Extensions (NAHE & LAC)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Blackboard - Institution Page
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    BB Annotate
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    Blackboard Asia Pacific

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    Ally - Asia Pacific
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    Ally - scores not being generated for new content in Blackboard (Europe, Asia, Canada)
    Started 2 Jan 2026 14:42:34 (6 days ago), resolved 5 Jan 2026 15:08:24 (3 days ago)
    Minor Incident
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe

    Blackboard LMS integrations in EU, Asia (Singapore) and Canada are not generating Ally scores for new content due to an issue with Blackboard being unable to send events to Ally. This is now under investigation by the product development teams.

    See all updates
    Ally - Australia
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    Analytics - on AWS (Asia Pacific)
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    Blackboard - SaaS (Asia Pacific)
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    Blackboard – Mobile Services – Asia Pacific
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    Platform Extensions (Asia Pacific)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Analytics - Managed Hosting (EMEA)
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    Blackboard - Institution Page
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    Blackboard - Managed Hosting (Europe)
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    Anthology Illuminate
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    Illuminate Data Refresh Issue -- Asia Pacific Region
    Started 2 Jan 2026 12:03:30 (7 days ago), resolved 5 Jan 2026 13:50:42 (4 days ago)
    Major Incident
    Resolved
    Anthology Illuminate

    We are currently experiencing issues with the data pipeline in the Asia-Pacific (Sydney) region, which is preventing data from being refreshed. Our team is actively working to resolve the issue and restore full functionality.

    See all updates

    Blackboard Europe & Middle East

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    Ally - Europe
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    Ally - scores not being generated for new content in Blackboard (Europe, Asia, Canada)
    Started 2 Jan 2026 14:42:34 (6 days ago), resolved 5 Jan 2026 15:08:24 (3 days ago)
    Minor Incident
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe

    Blackboard LMS integrations in EU, Asia (Singapore) and Canada are not generating Ally scores for new content due to an issue with Blackboard being unable to send events to Ally. This is now under investigation by the product development teams.

    See all updates
    Ally Processing delays (January 8, 2026) - US and Europe
    Started 8 Jan 2026 23:15:07 (3 hours ago), still ongoing
    Minor Incident
    Investigating
    Ally - Europe
    Ally - North America

    We are experiencing a spike in activity which has caused intermittent delays in the processing of content added to the LMS for institutions in the US and Europe.   Real time processing delays of approximately 1 hour for new content items may be seen during this time.

    Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.

    Analytics - Managed Hosting (Saudi)
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    Blackboard - Managed Hosting (Saudi)
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    Blackboard - SaaS (Europe)
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    Blackboard – Mobile Services – Europe
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    Platform Extensions (EMEA)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Blackboard - Institution Page
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    Blackboard Africa

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    Blackboard - SaaS (Africa)
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    Blackboard - Institution Page
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    Blackboard - Course Catalog
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