Blackboard Status

Blackboard Status

Real-time updates of Blackboard issues and outages

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Blackboard status is Operational

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Ally - Canada
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Active Incidents

Ally D2L Brightspace Integration Authentication Token Expiration - US
Started 12 Nov 2025 14:13:30 (3 days ago), still ongoing
Incident without Impact
Monitoring
Ally - North America

Our development team has identified an issue with the authentication token refresh process for US Brightspace integrations which is impacting score indicators, feedback previews, quick fixes and course loading and processing of content.  

In order to refresh these tokens, Brightspace administrators should submit a support ticket using the link below so that our support engineering team can perform the new authentication steps.  In the mean time the development team is treating this as a high priority and will continue identifying root causes and solutions going forward.  

https://support.anthology.com/s/?language=en_US

See all updates

Recently Resolved Incidents

Ally Immersive Reader Alternative Format Issue - Global issue
Started 14 Nov 2025 15:50:57 (1 day ago), resolved 14 Nov 2025 20:09:00 (1 day ago)
Incident without Impact
Resolved
Ally - Canada
Ally - Asia Pacific
Ally - Europe
Ally - North America
Ally - Australia

Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

See all updates

Blackboard Outage Survival Guide

A step-by-step guide to help you survive a Blackboard outage
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    Blackboard Components

    Blackboard Status

    Blackboard

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    Blackboard Global

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    BB Annotate
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    Anthology Support Center
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    Anthology Community (Website)
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    Developer Portal - developer.anthology.com
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    Blackboard - Cloud & Social Tools
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    Blackboard - Mobile Services - Global
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    Blackboard - Open Education Platform
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    Blackboard - Partner Cloud
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    Blackboard - SIS Central
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    SafeAssign
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    Blackboard Help (Website)
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    Anthology Illuminate
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    Blackboard - SaaS - Global
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    Platform Extensions (Global)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Blackboard - Institution Page
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    Universal Authentication Solution v2 (UAS)
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    Student Insights Toolkit v2 (SIT)
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    Grades Journey v2
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    Analytics - Managed Hosting
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    Blackboard - Managed Hosting (Canada)
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    Reporting Framework v2
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    Blackboard Americas

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    Blackboard - Managed Hosting (US)
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    Ally - Canada
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    now
    Ally Immersive Reader Alternative Format Issue - Global issue
    Started 14 Nov 2025 15:50:57 (1 day ago), resolved 14 Nov 2025 20:09:00 (1 day ago)
    Incident without Impact
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe
    Ally - North America
    Ally - Australia

    Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

    See all updates
    Ally - North America
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    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    now
    Ally D2L Brightspace Integration Authentication Token Expiration - US
    Started 12 Nov 2025 14:13:30 (3 days ago), still ongoing
    Incident without Impact
    Monitoring
    Ally - North America

    Our development team has identified an issue with the authentication token refresh process for US Brightspace integrations which is impacting score indicators, feedback previews, quick fixes and course loading and processing of content.  

    In order to refresh these tokens, Brightspace administrators should submit a support ticket using the link below so that our support engineering team can perform the new authentication steps.  In the mean time the development team is treating this as a high priority and will continue identifying root causes and solutions going forward.  

    https://support.anthology.com/s/?language=en_US

    See all updates
    Ally Immersive Reader Alternative Format Issue - Global issue
    Started 14 Nov 2025 15:50:57 (1 day ago), resolved 14 Nov 2025 20:09:00 (1 day ago)
    Incident without Impact
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe
    Ally - North America
    Ally - Australia

    Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

    See all updates
    Blackboard - SaaS (US)
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    Blackboard – SaaS Gov Cloud (US)
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    Blackboard – Mobile Services - Americas
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    Platform Extensions (NAHE & LAC)
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    Universal Authentication Solution v2 (UAS)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Blackboard - Institution Page
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    BB Annotate
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    Blackboard Asia Pacific

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    Ally - Asia Pacific
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    Sun 9
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    Fri 14
    now
    Ally Immersive Reader Alternative Format Issue - Global issue
    Started 14 Nov 2025 15:50:57 (1 day ago), resolved 14 Nov 2025 20:09:00 (1 day ago)
    Incident without Impact
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe
    Ally - North America
    Ally - Australia

    Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

    See all updates
    Ally - Australia
    Sat 8
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    now
    Ally Immersive Reader Alternative Format Issue - Global issue
    Started 14 Nov 2025 15:50:57 (1 day ago), resolved 14 Nov 2025 20:09:00 (1 day ago)
    Incident without Impact
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe
    Ally - North America
    Ally - Australia

    Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

    See all updates
    Analytics - on AWS (Asia Pacific)
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    Blackboard - SaaS (Asia Pacific)
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    Blackboard – Mobile Services – Asia Pacific
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    Platform Extensions (Asia Pacific)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Analytics - Managed Hosting (EMEA)
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    Blackboard - Institution Page
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    Blackboard - Managed Hosting (Europe)
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    Anthology Illuminate
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    Blackboard Europe & Middle East

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    Ally - Europe
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    now
    Ally Immersive Reader Alternative Format Issue - Global issue
    Started 14 Nov 2025 15:50:57 (1 day ago), resolved 14 Nov 2025 20:09:00 (1 day ago)
    Incident without Impact
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe
    Ally - North America
    Ally - Australia

    Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

    See all updates
    Analytics - Managed Hosting (Saudi)
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    Blackboard - Managed Hosting (Saudi)
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    Blackboard - SaaS (Europe)
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    Blackboard – Mobile Services – Europe
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    Platform Extensions (EMEA)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Blackboard - Institution Page
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    Blackboard Africa

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    Blackboard - SaaS (Africa)
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    Blackboard - Institution Page
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    Blackboard - Course Catalog
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