Blackboard Status
Real-time updates of Blackboard issues and outages
Blackboard status is Operational
Illuminate
Platform Extensions (Global)
Blackboard - SaaS (US)
Blackboard – SaaS Gov Cloud (US)
Blackboard - SaaS (Asia Pacific)
Blackboard - SaaS (Saudi)
Blackboard - SaaS (Europe)
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Active Incidents
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
Recently Resolved Incidents
We are currently investigating this issue.
We are currently investigating an issue with Platform Extensions v1 Applications. Platform v2 Applications are operating as expected.
Blackboard is investigating an issue affecting access to worksheets in Snowflake. Users may be unable to view previously saved worksheets. Queries can be run in workspaces, but will see errors. Our team is actively working to resolve the issue and will provide updates as they become available.
Blackboard Outage Survival Guide
Blackboard Components
Blackboard Global
BB Annotate
Blackboard Support Center
Blackboard Community (Website)
Developer Portal - developer.anthology.com
Blackboard - Cloud & Social Tools
Blackboard - Mobile Services - Global
Blackboard - Partner Cloud
Blackboard - Open Education Platform
Blackboard - SIS Central
SafeAssign
Blackboard Help (Website)
Illuminate
Blackboard is investigating an issue affecting access to worksheets in Snowflake. Users may be unable to view previously saved worksheets. Queries can be run in workspaces, but will see errors. Our team is actively working to resolve the issue and will provide updates as they become available.
Blackboard - SaaS - Global
Platform Extensions (Global)
We are currently investigating an issue with Platform Extensions v1 Applications. Platform v2 Applications are operating as expected.
Blackboard - Course Catalog
Student Service Smart View
Blackboard - Institution Page
Universal Authentication Solution v2 (UAS)
Student Insights Toolkit v2 (SIT)
Grades Journey v2
Analytics - Managed Hosting
Reporting Framework v2
Blackboard - Managed Hosting (Canada)
Blackboard Americas
Ally - Canada
Blackboard - Managed Hosting (US)
Ally - North America
Blackboard - SaaS (US)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
Blackboard – SaaS Gov Cloud (US)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
Blackboard – Mobile Services - Americas
Platform Extensions (NAHE & LAC)
Blackboard - Course Catalog
Universal Authentication Solution v2 (UAS)
Student Service Smart View
Blackboard - Institution Page
BB Annotate
Blackboard Asia Pacific
Ally - Asia Pacific
Ally - Australia
Analytics - on AWS (Asia Pacific)
Blackboard - SaaS (Asia Pacific)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
We are currently investigating this issue.
Blackboard – Mobile Services – Asia Pacific
Platform Extensions (Asia Pacific)
Blackboard - Course Catalog
Student Service Smart View
Analytics - Managed Hosting (EMEA)
Blackboard - Institution Page
Illuminate
Blackboard - Managed Hosting (Europe)
Blackboard Europe & Middle East
Ally - Europe
Analytics - Managed Hosting (Saudi)
Blackboard - SaaS (Saudi)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
Blackboard - SaaS (Europe)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
We are currently investigating this issue.
Blackboard – Mobile Services – Europe
Platform Extensions (EMEA)
Blackboard - Course Catalog
Student Service Smart View
Blackboard - Institution Page
Blackboard Africa
Blackboard - SaaS (Africa)
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course
A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions.
Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions