Blackboard Status
Real-time updates of Blackboard issues and outages
Blackboard status is Operational
Learn - SaaS (US)
Learn – SaaS Gov Cloud (US)
Learn - SaaS (Asia Pacific)
Ally - Europe
Learn - SaaS (Europe)
Learn - SaaS (Africa)
Active Incidents
Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.
Thank you for your continued patience as we address these issues.
Recently Resolved Incidents
Notice for EU (eu-central-1) Ally Deployments – there has been an increase in traffic in the last 24 hours (January 10) to Ally's bulk processing queues that handle updates from course syncs and course onboards, so the systems have been scaled up to churn through this backlog. Processing should be expected to continue through the coming weekend during low traffic periods.
Ally and its associated components remain available, however there may be delays in processing some of these updates. Real time processing for new content items remains at expected levels and engineering and development teams will continue to monitor all processing and provide updates as this completes for the bulk queues.
Blackboard Outage Survival Guide
Blackboard Components
Blackboard Global
BB Annotate
Anthology Support Center
Anthology Community (Website)
Developer Portal - developer.anthology.com
Learn - Cloud & Social Tools
Learn - Mobile Services - Global
Learn - Open Education Platform
Learn - Partner Cloud
Learn - SIS Central
SafeAssign
Blackboard Help (Website)
Blackboard Data - data.blackboard.com
Learn - SaaS - Global
Platform Extensions (Global)
Student Service Smart View
Learn - Institution Page
Blackboard Americas
Ally - Canada
Ally - North America
Analytics - Managed Hosting
Learn - Managed Hosting (Canada)
Learn - Managed Hosting (US)
Learn - SaaS (US)
Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.
Thank you for your continued patience as we address these issues.
Learn – SaaS Gov Cloud (US)
Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.
Thank you for your continued patience as we address these issues.
Learn – Mobile Services - Americas
Platform Extensions (NAHE & LAC)
Student Service Smart View
Learn - Institution Page
Blackboard Asia Pacific
Ally - Asia Pacific
Ally - Australia
Analytics - on AWS (Asia Pacific)
Learn - SaaS (Asia Pacific)
Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.
Thank you for your continued patience as we address these issues.
Learn – Mobile Services – Asia Pacific
Platform Extensions (Asia Pacific)
Student Service Smart View
Learn - Institution Page
Blackboard Data
Blackboard Europe & Middle East
Ally - Europe
Notice for EU (eu-central-1) Ally Deployments – there has been an increase in traffic in the last 24 hours (January 10) to Ally's bulk processing queues that handle updates from course syncs and course onboards, so the systems have been scaled up to churn through this backlog. Processing should be expected to continue through the coming weekend during low traffic periods.
Ally and its associated components remain available, however there may be delays in processing some of these updates. Real time processing for new content items remains at expected levels and engineering and development teams will continue to monitor all processing and provide updates as this completes for the bulk queues.
Analytics - Managed Hosting (EMEA)
Analytics - Managed Hosting (Saudi)
Learn - Managed Hosting (Europe)
Learn - Managed Hosting (Saudi)
Learn - SaaS (Europe)
Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.
Thank you for your continued patience as we address these issues.
Learn – Mobile Services – Europe
Platform Extensions (EMEA)
Student Service Smart View
Learn - Institution Page
Blackboard Africa
Learn - SaaS (Africa)
Our teams are continuing to investigate and resolve infrastructure issues resulting in sporadic email notification failures. In addition, we are working on a fix for administrators receiving user's notification emails, and expect this fix to be included in an upcoming maintenance release.
Thank you for your continued patience as we address these issues.
Learn - Institution Page
Blackboard Alternatives
aXcelerate Production
We have detected slower than expected system performance on the Snapper cluster and are currently in the process of investigating.
