Blackboard Status

Blackboard Status

Real-time updates of Blackboard issues and outages

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Blackboard status is Partial Outage

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Blackboard Global

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Blackboard - SaaS - Global
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Ally - Canada
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Ally - North America
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Ally - Australia
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Ally - Europe
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Blackboard Learn -- Global Issue
Started 18 Nov 2025 11:55:54 (3 hours ago), still ongoing
Critical Incident
Identified
Blackboard - SaaS - Global

We are experiencing intermittent issues due to an ongoing outage with our service provider. Our engineers are actively engaged in mitigation efforts alongside the provider to resolve this. We apologize for the disruption and are working for a swift resolution.

See all updates

Recently Resolved Incidents

Ally D2L Brightspace Integration Authentication Token Expiration - US
Started 12 Nov 2025 14:13:30 (6 days ago), resolved 18 Nov 2025 04:36:13 (10 hours ago)
Incident without Impact
Resolved
Ally - North America

Our development team has identified an issue with the authentication token refresh process for US Brightspace integrations which is impacting score indicators, feedback previews, quick fixes and course loading and processing of content.  

In order to refresh these tokens, Brightspace administrators should submit a support ticket using the link below so that our support engineering team can perform the new authentication steps.  In the mean time the development team is treating this as a high priority and will continue identifying root causes and solutions going forward.  

https://support.anthology.com/s/?language=en_US

See all updates
Ally Immersive Reader Alternative Format Issue - Global issue
Started 14 Nov 2025 15:50:57 (4 days ago), resolved 14 Nov 2025 20:09:00 (4 days ago)
Incident without Impact
Resolved
Ally - Canada
Ally - Asia Pacific
Ally - Europe
Ally - North America
Ally - Australia

Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

See all updates

Blackboard Outage Survival Guide

A step-by-step guide to help you survive a Blackboard outage
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    Blackboard Components

    Blackboard Status

    Blackboard

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    Blackboard Global

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    BB Annotate
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    Anthology Support Center
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    Anthology Community (Website)
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    Developer Portal - developer.anthology.com
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    Blackboard - Cloud & Social Tools
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    Blackboard - Mobile Services - Global
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    Blackboard - Open Education Platform
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    Blackboard - Partner Cloud
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    Blackboard - SIS Central
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    SafeAssign
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    Blackboard Help (Website)
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    Anthology Illuminate
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    Blackboard - SaaS - Global
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    Blackboard Learn -- Global Issue
    Started 18 Nov 2025 11:55:54 (3 hours ago), still ongoing
    Critical Incident
    Identified
    Blackboard - SaaS - Global

    We are experiencing intermittent issues due to an ongoing outage with our service provider. Our engineers are actively engaged in mitigation efforts alongside the provider to resolve this. We apologize for the disruption and are working for a swift resolution.

    See all updates
    Platform Extensions (Global)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Blackboard - Institution Page
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    Universal Authentication Solution v2 (UAS)
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    Student Insights Toolkit v2 (SIT)
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    Grades Journey v2
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    Analytics - Managed Hosting
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    Reporting Framework v2
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    Blackboard - Managed Hosting (Canada)
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    Blackboard Americas

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    Blackboard - Managed Hosting (US)
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    Ally - Canada
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    Mon 17
    now
    Ally Immersive Reader Alternative Format Issue - Global issue
    Started 14 Nov 2025 15:50:57 (4 days ago), resolved 14 Nov 2025 20:09:00 (4 days ago)
    Incident without Impact
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe
    Ally - North America
    Ally - Australia

    Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

    See all updates
    Ally - North America
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Ally D2L Brightspace Integration Authentication Token Expiration - US
    Started 12 Nov 2025 14:13:30 (6 days ago), resolved 18 Nov 2025 04:36:13 (10 hours ago)
    Incident without Impact
    Resolved
    Ally - North America

    Our development team has identified an issue with the authentication token refresh process for US Brightspace integrations which is impacting score indicators, feedback previews, quick fixes and course loading and processing of content.  

    In order to refresh these tokens, Brightspace administrators should submit a support ticket using the link below so that our support engineering team can perform the new authentication steps.  In the mean time the development team is treating this as a high priority and will continue identifying root causes and solutions going forward.  

    https://support.anthology.com/s/?language=en_US

    See all updates
    Ally Immersive Reader Alternative Format Issue - Global issue
    Started 14 Nov 2025 15:50:57 (4 days ago), resolved 14 Nov 2025 20:09:00 (4 days ago)
    Incident without Impact
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe
    Ally - North America
    Ally - Australia

    Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

    See all updates
    Blackboard - SaaS (US)
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    Blackboard – SaaS Gov Cloud (US)
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    Blackboard – Mobile Services - Americas
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    Universal Authentication Solution v2 (UAS)
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    Platform Extensions (NAHE & LAC)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Blackboard - Institution Page
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    BB Annotate
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    Blackboard Asia Pacific

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    Ally - Asia Pacific
    Tue 11
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    Thu 13
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    Sat 15
    Sun 16
    Mon 17
    now
    Ally Immersive Reader Alternative Format Issue - Global issue
    Started 14 Nov 2025 15:50:57 (4 days ago), resolved 14 Nov 2025 20:09:00 (4 days ago)
    Incident without Impact
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe
    Ally - North America
    Ally - Australia

    Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

    See all updates
    Ally - Australia
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Ally Immersive Reader Alternative Format Issue - Global issue
    Started 14 Nov 2025 15:50:57 (4 days ago), resolved 14 Nov 2025 20:09:00 (4 days ago)
    Incident without Impact
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe
    Ally - North America
    Ally - Australia

    Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

    See all updates
    Analytics - on AWS (Asia Pacific)
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    Blackboard - SaaS (Asia Pacific)
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    Blackboard – Mobile Services – Asia Pacific
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    Platform Extensions (Asia Pacific)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Analytics - Managed Hosting (EMEA)
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    Blackboard - Institution Page
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    Anthology Illuminate
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    Blackboard - Managed Hosting (Europe)
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    Blackboard Europe & Middle East

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    Ally - Europe
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    now
    Ally Immersive Reader Alternative Format Issue - Global issue
    Started 14 Nov 2025 15:50:57 (4 days ago), resolved 14 Nov 2025 20:09:00 (4 days ago)
    Incident without Impact
    Resolved
    Ally - Canada
    Ally - Asia Pacific
    Ally - Europe
    Ally - North America
    Ally - Australia

    Ally Immersive Reader Alternative Format Issue - Ally is currently experiencing an issue globally where attempting to download Immersive Reader alternative formats is resulting in an error. Our teams are currently investigating this. All other Ally components remain operational.

    See all updates
    Analytics - Managed Hosting (Saudi)
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    Blackboard - Managed Hosting (Saudi)
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    now
    Blackboard - SaaS (Europe)
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    Blackboard – Mobile Services – Europe
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    now
    Platform Extensions (EMEA)
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    Blackboard - Course Catalog
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    Student Service Smart View
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    Blackboard - Institution Page
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    Blackboard Africa

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    Blackboard - SaaS (Africa)
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    Blackboard - Institution Page
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    Blackboard - Course Catalog
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