
Vero Status
Real-time updates of Vero issues and outages
Vero status is Operational
Vero 1.0: Ingestion API
Logs page activity
Transactional emails
Workflows
Behavioral emails
Vero 2.0: Imports
Vero 2.0: Newsletter processing
Active Incidents
No active incidents
Recently Resolved Incidents
We are experiencing delays processing API calls and downstream workflows.
We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.
We are currently experiencing delays with our API and message processing systems.
Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.
We're working to fully resolve these issues and will update you as soon as normal service is restored.
Vero Outage Survival Guide
Vero Components
Vero 1.0: Ingestion API
We are currently experiencing delays with our API and message processing systems.
Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.
We're working to fully resolve these issues and will update you as soon as normal service is restored.
We are experiencing delays processing API calls and downstream workflows.
We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.
Vero 1.0: UI
General UI access and speed
Logs page activity
We are experiencing delays processing API calls and downstream workflows.
We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.
CSV Imports and Exports
Vero 1.0: Segment calculation
Vero 1.0: Newsletter processing
Vero 1.0: Automated email processing
Transactional emails
We are currently experiencing delays with our API and message processing systems.
Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.
We're working to fully resolve these issues and will update you as soon as normal service is restored.
We are experiencing delays processing API calls and downstream workflows.
We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.
Workflows
We are currently experiencing delays with our API and message processing systems.
Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.
We're working to fully resolve these issues and will update you as soon as normal service is restored.
We are experiencing delays processing API calls and downstream workflows.
We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.
Behavioral emails
We are currently experiencing delays with our API and message processing systems.
Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.
We're working to fully resolve these issues and will update you as soon as normal service is restored.
We are experiencing delays processing API calls and downstream workflows.
We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.
Vero 1.0: Reports data availability
Reports data availability (Vero default and Mailgun integrations)
Reports data availability (Sendgrid and other non-Mailgun integrations)
Vero 2.0: UI
Vero 2.0: Imports
We are currently experiencing delays with our API and message processing systems.
Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.
We're working to fully resolve these issues and will update you as soon as normal service is restored.
Vero 2.0: Newsletter processing
We are currently experiencing delays with our API and message processing systems.
Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.
We're working to fully resolve these issues and will update you as soon as normal service is restored.