Vero status is Operational

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Vero 1.0: Ingestion API

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Logs page activity
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Transactional emails
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Workflows
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Behavioral emails
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Vero 2.0: Imports

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Vero 2.0: Newsletter processing

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Delays in API and message processing
Started 5 Aug 2025 12:34:16 (1 day ago), resolved 5 Aug 2025 16:30:27 (1 day ago)
Minor Incident
Resolved
Vero 1.0: Ingestion API
Transactional emails
Logs page activity
Workflows
Behavioral emails

We are experiencing delays processing API calls and downstream workflows.

We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.

Delays in API and message processing
Started 30 Jul 2025 14:57:10 (7 days ago), resolved 31 Jul 2025 02:43:45 (7 days ago)
Major Incident
Resolved
Vero 1.0: Ingestion API
Transactional emails
Workflows
Behavioral emails
Vero 2.0: Imports
More...

We are currently experiencing delays with our API and message processing systems.

Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.

We're working to fully resolve these issues and will update you as soon as normal service is restored.

Vero Outage Survival Guide

A step-by-step guide to help you survive a Vero outage
NaN%

    Vero Components

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    now

    Vero 1.0: Ingestion API

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Delays in API and message processing
    Started 30 Jul 2025 14:57:10 (7 days ago), resolved 31 Jul 2025 02:43:45 (7 days ago)
    Major Incident
    Resolved
    Vero 1.0: Ingestion API
    Transactional emails
    Workflows
    Behavioral emails
    Vero 2.0: Imports
    More...

    We are currently experiencing delays with our API and message processing systems.

    Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.

    We're working to fully resolve these issues and will update you as soon as normal service is restored.

    Delays in API and message processing
    Started 5 Aug 2025 12:34:16 (1 day ago), resolved 5 Aug 2025 16:30:27 (1 day ago)
    Minor Incident
    Resolved
    Vero 1.0: Ingestion API
    Transactional emails
    Logs page activity
    Workflows
    Behavioral emails

    We are experiencing delays processing API calls and downstream workflows.

    We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.

    Vero 1.0: UI

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    General UI access and speed
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    Logs page activity
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    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Delays in API and message processing
    Started 5 Aug 2025 12:34:16 (1 day ago), resolved 5 Aug 2025 16:30:27 (1 day ago)
    Minor Incident
    Resolved
    Vero 1.0: Ingestion API
    Transactional emails
    Logs page activity
    Workflows
    Behavioral emails

    We are experiencing delays processing API calls and downstream workflows.

    We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.

    CSV Imports and Exports
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    Vero 1.0: Segment calculation

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    Vero 1.0: Newsletter processing

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    Vero 1.0: Automated email processing

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    Transactional emails
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    Fri 1
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    Sun 3
    Mon 4
    Tue 5
    now
    Delays in API and message processing
    Started 30 Jul 2025 14:57:10 (7 days ago), resolved 31 Jul 2025 02:43:45 (7 days ago)
    Major Incident
    Resolved
    Vero 1.0: Ingestion API
    Transactional emails
    Workflows
    Behavioral emails
    Vero 2.0: Imports
    More...

    We are currently experiencing delays with our API and message processing systems.

    Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.

    We're working to fully resolve these issues and will update you as soon as normal service is restored.

    Delays in API and message processing
    Started 5 Aug 2025 12:34:16 (1 day ago), resolved 5 Aug 2025 16:30:27 (1 day ago)
    Minor Incident
    Resolved
    Vero 1.0: Ingestion API
    Transactional emails
    Logs page activity
    Workflows
    Behavioral emails

    We are experiencing delays processing API calls and downstream workflows.

    We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.

    Workflows
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Delays in API and message processing
    Started 30 Jul 2025 14:57:10 (7 days ago), resolved 31 Jul 2025 02:43:45 (7 days ago)
    Major Incident
    Resolved
    Vero 1.0: Ingestion API
    Transactional emails
    Workflows
    Behavioral emails
    Vero 2.0: Imports
    More...

    We are currently experiencing delays with our API and message processing systems.

    Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.

    We're working to fully resolve these issues and will update you as soon as normal service is restored.

    Delays in API and message processing
    Started 5 Aug 2025 12:34:16 (1 day ago), resolved 5 Aug 2025 16:30:27 (1 day ago)
    Minor Incident
    Resolved
    Vero 1.0: Ingestion API
    Transactional emails
    Logs page activity
    Workflows
    Behavioral emails

    We are experiencing delays processing API calls and downstream workflows.

    We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.

    Behavioral emails
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Delays in API and message processing
    Started 30 Jul 2025 14:57:10 (7 days ago), resolved 31 Jul 2025 02:43:45 (7 days ago)
    Major Incident
    Resolved
    Vero 1.0: Ingestion API
    Transactional emails
    Workflows
    Behavioral emails
    Vero 2.0: Imports
    More...

    We are currently experiencing delays with our API and message processing systems.

    Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.

    We're working to fully resolve these issues and will update you as soon as normal service is restored.

    Delays in API and message processing
    Started 5 Aug 2025 12:34:16 (1 day ago), resolved 5 Aug 2025 16:30:27 (1 day ago)
    Minor Incident
    Resolved
    Vero 1.0: Ingestion API
    Transactional emails
    Logs page activity
    Workflows
    Behavioral emails

    We are experiencing delays processing API calls and downstream workflows.

    We know this is frustrating. We have identified the issue and are working to restore processing as soon as possible.

    Vero 1.0: Reports data availability

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    Reports data availability (Vero default and Mailgun integrations)
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    Reports data availability (Sendgrid and other non-Mailgun integrations)
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    Vero 2.0: UI

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    now

    Vero 2.0: Imports

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    Fri 1
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    Sun 3
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    Tue 5
    now
    Delays in API and message processing
    Started 30 Jul 2025 14:57:10 (7 days ago), resolved 31 Jul 2025 02:43:45 (7 days ago)
    Major Incident
    Resolved
    Vero 1.0: Ingestion API
    Transactional emails
    Workflows
    Behavioral emails
    Vero 2.0: Imports
    More...

    We are currently experiencing delays with our API and message processing systems.

    Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.

    We're working to fully resolve these issues and will update you as soon as normal service is restored.

    Vero 2.0: Newsletter processing

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Delays in API and message processing
    Started 30 Jul 2025 14:57:10 (7 days ago), resolved 31 Jul 2025 02:43:45 (7 days ago)
    Major Incident
    Resolved
    Vero 1.0: Ingestion API
    Transactional emails
    Workflows
    Behavioral emails
    Vero 2.0: Imports
    More...

    We are currently experiencing delays with our API and message processing systems.

    Our team has implemented a temporary fix and performance is improving, but you may still encounter slower response times or failed requests to Vero's Track API. Message delivery across all channels—including workflows and newsletters—is currently delayed.

    We're working to fully resolve these issues and will update you as soon as normal service is restored.

    Vero 2.0: Reports data availability

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    Vero Outgoing webhooks

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    Vero Open and Click Tracking

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