Xink Status
Real-time updates of Xink issues and outages
Xink status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating an issue affecting the performance of click data retrieval for some customers. In certain cases, large volumes of historical data may lead to slower response times or timeouts when accessing click analytics.
The root cause relates to how detailed click data has been stored over many years. As data volumes have grown significantly, this now impacts query performance.
Our team is actively working on a solution that will improve performance while maintaining the level of insight our customers expect. This may include optimizing how older data is stored and accessed.
We will share further updates as we progress.
Xink Outage Survival Guide
Xink Components
Xink Outlook Add-in
Xink US Data Center (Microsoft Azure Cloud)
Server-side (Re-routing)
Admin Portal
Integrations
Images
Campaign Analytics
Xink CA Data Center (Microsoft Azure Cloud)
Server-side (Re-routing)
Admin Portal
Integrations
Images
Campaign Analytics
Xink EU Data Centre (Microsoft Azure Cloud)
Server-side (Re-routing)
Admin Portal
Integrations
Images
Campaign Analytics
We are currently investigating an issue affecting the performance of click data retrieval for some customers. In certain cases, large volumes of historical data may lead to slower response times or timeouts when accessing click analytics.
The root cause relates to how detailed click data has been stored over many years. As data volumes have grown significantly, this now impacts query performance.
Our team is actively working on a solution that will improve performance while maintaining the level of insight our customers expect. This may include optimizing how older data is stored and accessed.
We will share further updates as we progress.