MIT Status
Real-time updates of MIT issues and outages
MIT status is Partially Degraded Service
MIT General
MIT Academic Services
MIT Administrative Services
MIT Slack
Slack Apps/Integrations/APIs
Active Incidents
“eShip Global will be unavailable this weekend between 09:00AM on Saturday, December 11th and 06:00AM on Monday, December 13th. During this scheduled maintenance outage, a major system upgrade will be installed so plan your shipments accordingly. For questions, please contact [email protected] you for your patience and understanding during this scheduled system maintenance.”
Recently Resolved Incidents
Following the completion of the ServiceNow Yokohama upgrade, we have identified an issue with the live chat feature in the Atlas mobile app. Users are currently unable to connect with Service Desk agents via live chat. Our team is actively investigating and working to resolve this as quickly as possible.
All other ServiceNow functions remain operational. We will provide further updates as more information becomes available.
If you need assistance, please submit a support ticket via email at [email protected] or telephone at 617-253-1101.
MIT Outage Survival Guide
MIT Components
MIT General
“eShip Global will be unavailable this weekend between 09:00AM on Saturday, December 11th and 06:00AM on Monday, December 13th. During this scheduled maintenance outage, a major system upgrade will be installed so plan your shipments accordingly. For questions, please contact [email protected] you for your patience and understanding during this scheduled system maintenance.”
Following the completion of the ServiceNow Yokohama upgrade, we have identified an issue with the live chat feature in the Atlas mobile app. Users are currently unable to connect with Service Desk agents via live chat. Our team is actively investigating and working to resolve this as quickly as possible.
All other ServiceNow functions remain operational. We will provide further updates as more information becomes available.
If you need assistance, please submit a support ticket via email at [email protected] or telephone at 617-253-1101.
MIT Email
MIT Network
MIT Telephones
MIT Academic Services
“eShip Global will be unavailable this weekend between 09:00AM on Saturday, December 11th and 06:00AM on Monday, December 13th. During this scheduled maintenance outage, a major system upgrade will be installed so plan your shipments accordingly. For questions, please contact [email protected] you for your patience and understanding during this scheduled system maintenance.”
MIT Administrative Services
“eShip Global will be unavailable this weekend between 09:00AM on Saturday, December 11th and 06:00AM on Monday, December 13th. During this scheduled maintenance outage, a major system upgrade will be installed so plan your shipments accordingly. For questions, please contact [email protected] you for your patience and understanding during this scheduled system maintenance.”
