Dartmouth College Status
Real-time updates of Dartmouth College issues and outages
Dartmouth College status is Partially Degraded Service
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Dartmouth College Administrative Services
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Computing Infrastructure
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Dartmouth College Network
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Boston Investments Office (545 Boylston St.)
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HPC
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Active Incidents
Remote network instability
Started 7 May 2025 13:08:48 (5 days ago), still ongoing
Minor Incident
Identified
Network
Boston Investments Office (545 Boylston St.)
One of Dartmouth's upstream internet providers is showing signs of instability, impacting traffic to campus from certain offsite locations. ITC Network Services is investigating and is implementing a mitigation.
Network Instability Across Campus
Started 6 May 2025 13:18:07 (6 days ago), still ongoing
Minor Incident
Monitoring
Network
ITC Network Services is investigating network issues across parts of campus. We are looking into this and will provide an update as soon as we learn more.
Discovery Cluster – Andes, Polaris & Node Outage
Started 18 Apr 2025 00:12:21 (25 days ago), still ongoing
Major Incident
Investigating
HPC
We are currently investigating an issue affecting multiple nodes within the Discovery cluster. The impacted nodes include:
Andes, Polaris, Adanova01, p03–p04, amp05–amp06, centurion08–centurion09, a01–a05, gv01, s02–s03, s05, s07–s08, t04–t05, t09–t12
We will provide further updates as soon as more information becomes available. Thank you for your patience.
Nutanix virtualization upgrade
Started 16 Aug 2024 12:04:58 (9 months ago), still ongoing
Incident without Impact
Investigating
Computing Infrastructure
The Infrastructure Services Team from ITC will be performing an upgrade of the Nutanix server hosting platform starting on Saturday, August 17, at 8:00 AM. The upgrade is expected to be completed by Sunday, August 18, at 6 PM. There may be intermittent application outages during the upgrade. If you have questions regarding the impact on specific applications or services, please submit a Service Desk support request, and someone will get back to you.
Recently Resolved Incidents
IRA Data Warehouse -- Advancement data are stale in IRA
Started 8 May 2025 10:19:18 (4 days ago), resolved 8 May 2025 15:07:40 (4 days ago)
Minor Incident
Resolved
Administrative Services
IRA Data Warehouse
The Advancement-to-Warehouse nightly feed has not yet completed. Information, Technology, and Consulting (ITC) is looking into the issue. We estimate that the data will not be available in IRA until after 10:30am. We will provide further updates as new information becomes available.
We apologize for the inconvenience.
JCI Metasys Outage
Started 7 May 2025 14:09:56 (5 days ago), resolved 7 May 2025 19:56:37 (5 days ago)
Incident without Impact
Resolved
Administrative Services
The production Metasys server is down. CSTS is investigating.
Dartmouth College Outage Survival Guide
A step-by-step guide to help you survive a Dartmouth College outage
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Dartmouth College Components
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Dartmouth College Academic Services
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Dartmouth College Administrative Services
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now
JCI Metasys Outage
Started 7 May 2025 14:09:56 (5 days ago), resolved 7 May 2025 19:56:37 (5 days ago)
Incident without Impact
Resolved
Administrative Services
The production Metasys server is down. CSTS is investigating.
IRA Data Warehouse -- Advancement data are stale in IRA
Started 8 May 2025 10:19:18 (4 days ago), resolved 8 May 2025 15:07:40 (4 days ago)
Minor Incident
Resolved
Administrative Services
IRA Data Warehouse
The Advancement-to-Warehouse nightly feed has not yet completed. Information, Technology, and Consulting (ITC) is looking into the issue. We estimate that the data will not be available in IRA until after 10:30am. We will provide further updates as new information becomes available.
We apologize for the inconvenience.
Dartmouth College Authentication
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Dartmouth College Email
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M365 email
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Gmail
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Dartmouth College Infrastructure
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Load Balancer
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Containerization
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RDS Services
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Active Directory
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Computing Infrastructure
Mon 5
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Thu 8
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Nutanix virtualization upgrade
Started 16 Aug 2024 12:04:58 (9 months ago), still ongoing
Incident without Impact
Investigating
Computing Infrastructure
The Infrastructure Services Team from ITC will be performing an upgrade of the Nutanix server hosting platform starting on Saturday, August 17, at 8:00 AM. The upgrade is expected to be completed by Sunday, August 18, at 6 PM. There may be intermittent application outages during the upgrade. If you have questions regarding the impact on specific applications or services, please submit a Service Desk support request, and someone will get back to you.
Dartmouth College Network
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Sun 11
now
Network Instability Across Campus
Started 6 May 2025 13:18:07 (6 days ago), still ongoing
Minor Incident
Monitoring
Network
ITC Network Services is investigating network issues across parts of campus. We are looking into this and will provide an update as soon as we learn more.
Remote network instability
Started 7 May 2025 13:08:48 (5 days ago), still ongoing
Minor Incident
Identified
Network
Boston Investments Office (545 Boylston St.)
One of Dartmouth's upstream internet providers is showing signs of instability, impacting traffic to campus from certain offsite locations. ITC Network Services is investigating and is implementing a mitigation.
Dartmouth College Network - Buildings
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5 Allen St.
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Alumni Gym
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Andres Hall
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Anonymous Hall
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Baker Library
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Bartlett Hall
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Bernstein Annex
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Berry Library
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Berry Sports Center
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Bissell Hall
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Blunt Alumni Center
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Boathouse
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Boss Tennis Center and Gordon Pavilion
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Boston Investments Office (545 Boylston St.)
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Remote network instability
Started 7 May 2025 13:08:48 (5 days ago), still ongoing
Minor Incident
Identified
Network
Boston Investments Office (545 Boylston St.)
One of Dartmouth's upstream internet providers is showing signs of instability, impacting traffic to campus from certain offsite locations. ITC Network Services is investigating and is implementing a mitigation.
Brace Commons
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Brown Hall
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Buchanan Hall
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Burke Chemistry Laboratory
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Burnham Field
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Butterfield Hall
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Byrne Hall
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Carpenter Hall
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Carson Hall
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35 Centerra
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41 Centerra
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46 Centerra (Evergreen)
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Channing Cox Hall
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Chase Hall
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Child Care Center
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Choate House
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13 Choate Rd.
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8 Choate Rd. (Bissell/Cohen Lounge)
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6 Choate Rd. (Brown/Little Lounge)
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Church of Christ
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3 Clement Rd.
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Cohen Hall
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College Storage Facility
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Collis Student Center
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53 Commons
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Corey Ford Rugby Clubhouse
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1 Court St. (OSHER)
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Crosby Street House Community (House Center A)
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Cummings Hall
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4 Currier Pl.
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Cutter/Shabazz Apartment
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Cutter/Shabazz Hall
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Dartmouth Hall
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Davidson Pottery Studio
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Davis Varsity House
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37 Dewey Field Rd.
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DHMC Williamson
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DOC House
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13 E. Wheelock St.
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26 E. Wheelock St.
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17 E. Wheelock St. (Alpha Xi Delta)
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23 E. Wheelock St. (Amarna)
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11 E. Wheelock St. (Chi Heorot)
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24 E. Wheelock St. (Kappa Kappa Gamma)
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19 E. Wheelock St. (Ledyard Apartments)
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7 E. Wheelock St. (Sphinx Society)
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Engineering and Computer Science Center
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56 Etna Rd.
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Fahey and McLane Halls
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Fairbanks (North and South)
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Fairchild Physical Sciences Center
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Fayerweather Hall Mid
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Fayerweather Hall North
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Fayerweather Hall South
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Floren Varsity House
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FO&M Warehouse
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French Hall
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Fuller Boathouse
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Fullington Farm
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Gile Hall
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Gile Tract Facility
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Gold Coast House Community (House Center B)
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Golf Course Maintenance Bldg.
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Grounds/Labor Building
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Hallgarten Hall
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Hanover Country Club
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Hanover Inn
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Heating Plant
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Hillcrest
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Hitchcock Hall
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Hood Museum of Art
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Hopkins Center
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IPF Building
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Irving Institute
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7 Ivy Ln.
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9 Ivy Ln.
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Judge Hall
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Kellogg Hall
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Kemeny Hall and Haldeman Center
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7 Lebanon St.
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200 Lebanon St. (Trumbull Nelson)
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Ledyard Canoe Club
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Leverone Fieldhouse
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Lewiston Office
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Life Sciences Center
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Little Hall
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The Lodge
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Lord Hall
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100 Lyme Rd.
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104 Lyme Rd. (Nursery School)
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MacLean Engineering Sciences Center
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Massachusetts Hall Middle
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Massachusetts Hall North
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Massachusetts Hall South
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Maxwell Hall
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McCulloch Dormitory
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McKenzie Hall
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McKenzie Oil Facility
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McLaughlin Cluster East (Berry, Bildner, Rauner)
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McLaughlin Cluster West (Byrne II, Goldstein, Thomas)
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McNutt Hall
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Memorial Field West Stands
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Montgomery House
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Moore Hall
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Moosilauke Ravine Lodge
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Morton Farm
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Morton Hall
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Murdough Center
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44 N. College St.
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75 N. College St. (Dragon Society)
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42 N. College St. (La Casa)
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33 N. Main St. (Alpha Theta)
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36 N. Main St. (Asian Studies)
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30 N. Main St. (Gamma Delta Chi)
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38 N. Main St. (LALACS)
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35 N. Main St. (Native American House)
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31 N. Main St. (Phi Tau)
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10 N. Park St.
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12 N. Park St.
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14 N. Park St.
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16 N. Park St.
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18 N. Park St.
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20 N. Park St.
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22 N. Park St.
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24 N. Park St.
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8 N. Park St.
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2 N. Park St. (Alpha Phi)
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4 N. Park St. (Triangle House)
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New Hampshire Hall
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North Chiller Plant
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North Hall
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3 Occom Ridge Rd. (Chi Delta)
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1 Occom Ridge Rd. (Kappa Delta)
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Parker House
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Parkhurst Hall
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Red Rolfe Field at Biondi Park
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Reed Hall
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Reilly Pavilion
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Remsen Hall
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Richardson Hall
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Ripley, Woodward, and Smith Halls
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Robinson Hall
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Rockefeller Center and Silsby Hall
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Rollins Chapel
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1 Rope Ferry Rd.
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3 Rope Ferry Rd.
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5 Rope Ferry Rd.
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11 Rope Ferry Rd. (Billings-Lee)
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7 Rope Ferry Rd. (Dick's House)
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Roth Center
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Russell Sage Hall
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4 S. Balch St.
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6 S. Balch St.
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8 S. Balch St.
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68 S. Main St
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63 S. Main St.
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1 S. Main St. (Casque & Gauntlet)
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3 S. Park St.
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5 S. Park St.
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Sachem Village Community Center
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Sachem Village Maintenance Shop
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Sanborn House
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9 School St. (Panarchy)
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Scully-Fahey Field
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now
Shattuck Observatory
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Sherman House
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Skiway
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12 South St.
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Steele Hall
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Stell Hall
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Streeter Hall
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now
Sudikoff Lab
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now
Thompson Arena
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now
Thornton Hall
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now
Tom Dent Cabin
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now
Topliff Hall
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now
Tuck Hall
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now
Tuck LLC (Achtmeyer, Raether, Pineau-Valencienne)
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now
Tuck on Main (33 S. Main St.)
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now
Vail Hall
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3 Valley Rd.
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5 Valley Rd.
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now
Visual Arts Center
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now
7 W. Wheelock St. (Psi Upsilon)
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now
10 W. Wheelock St. (Sigma Delta)
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11 W. Wheelock St. (Theta Delta Chi)
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now
18 Webster Ave.
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14 Webster Ave.
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now
13 Webster Ave. (Alpha Chi Alpha)
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now
6 Webster Ave. (Beta Alpha Omega)
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now
10 Webster Ave. (Bones Gate)
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now
7 Webster Ave. (Chi Gamma Epsilon)
Mon 5
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now
15 Webster Ave. (Epsilon Kappa Theta)
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now
9 Webster Ave. (Kappa Delta Epsilon)
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now
1 Webster Ave. (Kappa Kappa Kappa)
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now
5 Webster Ave. (Phi Delta Alpha)
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now
12 Webster Ave. (Sigma Nu)
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now
11 Webster Ave. (Sigma Phi Epsilon)
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now
3 Webster Ave. (Tabard)
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now
8 Webster Ave. (Zeta Psi)
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now
Webster Cottage
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now
Webster Hall (Rauner Library)
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now
Wentworth Hall
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now
20 West St. (Foley House)
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now
100 Whaleback Rd.
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now
Wheeler Hall
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now
Whittemore Dormitory
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now
Wilder Hall
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now
Wilson Hall
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now
Winifred-Raven House
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now
Woodbury Hall
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now
Zimmerman Hall
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now
Dartmouth College Research Computing
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now
General Research Services
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now
Granite
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now
HPC
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now
Discovery Cluster – Andes, Polaris & Node Outage
Started 18 Apr 2025 00:12:21 (25 days ago), still ongoing
Major Incident
Investigating
HPC
We are currently investigating an issue affecting multiple nodes within the Discovery cluster. The impacted nodes include:
Andes, Polaris, Adanova01, p03–p04, amp05–amp06, centurion08–centurion09, a01–a05, gv01, s02–s03, s05, s07–s08, t04–t05, t09–t12
We will provide further updates as soon as more information becomes available. Thank you for your patience.
Rapport
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now
Storage
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Dartmouth College Security
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Dartmouth College Telephone
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Dartmouth College Web
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now
