
Dartmouth College Status
Real-time updates of Dartmouth College issues and outages
Dartmouth College status is Minor Service Outage
Dartmouth College Administrative Services
Dartmouth College Email
M365 email
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Active Incidents
Some iPhone users using Apple Mail who have attempted to re-authenticate their Dartmouth email and were unsuccessful may continue to experience connection issues.
If you prefer to continue using Apple Mail, please follow the instructions in this Knowledge Base article to remove and re-add your Dartmouth email account: https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=141695
Many of these issues are caused by stale or invalid credentials stored on the device and can be resolved by re-adding the account using the updated configuration steps.
Dartmouth recommends Outlook for iOS for the best Microsoft 365 experience. If you would like to switch to Outlook, please follow these instructions: https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=167754
If you continue to have trouble, please contact the Service Desk at 603-646-2999, start a chat at services.dartmouth.edu, or stop by the walk-in support center in Berry Library 178J between 9 am and 4 pm.
Recently Resolved Incidents
ITC is researching Database Connection Password Issues. Courseleaf is effected.
We are currently investigating an issue affecting Outlook sign-in for a subset of users. Some users may experience repeated password prompts in the Outlook desktop client and be unable to access email. Other access methods, including mobile devices and Outlook on the web, may continue to function normally.
Our team is actively working to identify the cause and restore full functionality. Updates will be provided as more information becomes available.
Dartmouth College Outage Survival Guide
Dartmouth College Components
Dartmouth College Academic Services
Dartmouth College Administrative Services
ITC is researching Database Connection Password Issues. Courseleaf is effected.
Dartmouth College Authentication
Dartmouth College Email
M365 email
We are currently investigating an issue affecting Outlook sign-in for a subset of users. Some users may experience repeated password prompts in the Outlook desktop client and be unable to access email. Other access methods, including mobile devices and Outlook on the web, may continue to function normally.
Our team is actively working to identify the cause and restore full functionality. Updates will be provided as more information becomes available.
Some iPhone users using Apple Mail who have attempted to re-authenticate their Dartmouth email and were unsuccessful may continue to experience connection issues.
If you prefer to continue using Apple Mail, please follow the instructions in this Knowledge Base article to remove and re-add your Dartmouth email account: https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=141695
Many of these issues are caused by stale or invalid credentials stored on the device and can be resolved by re-adding the account using the updated configuration steps.
Dartmouth recommends Outlook for iOS for the best Microsoft 365 experience. If you would like to switch to Outlook, please follow these instructions: https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=167754
If you continue to have trouble, please contact the Service Desk at 603-646-2999, start a chat at services.dartmouth.edu, or stop by the walk-in support center in Berry Library 178J between 9 am and 4 pm.