Dartmouth College Status
Real-time updates of Dartmouth College issues and outages
Dartmouth College status is Partially Degraded Service
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Dartmouth College Academic Services
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Dartmouth College Administrative Services
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Computing Infrastructure
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Dartmouth College Network
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HPC
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
ISP Instability
Started 16 Jul 2025 19:18:18 (56 minutes ago), still ongoing
Minor Incident
Investigating
Network
Network Services is aware of connection instability on one of the ISPs providing Internet service to the Campus. This is affecting connections primarily from remote users on VPN and at some remote office locations. A workaround is being implemented instead until this issue is resolved.
Discovery Cluster – Andes, Polaris & Node Outage
Started 18 Apr 2025 00:12:21 (3 months ago), still ongoing
Major Incident
Investigating
HPC
We are currently investigating an issue affecting multiple nodes within the Discovery cluster. The impacted nodes include:
Andes, Polaris, Adanova01, p03–p04, amp05–amp06, centurion08–centurion09, a01–a05, gv01, s02–s03, s05, s07–s08, t04–t05, t09–t12
We will provide further updates as soon as more information becomes available. Thank you for your patience.
Nutanix virtualization upgrade
Started 16 Aug 2024 12:04:58 (11 months ago), still ongoing
Incident without Impact
Investigating
Computing Infrastructure
The Infrastructure Services Team from ITC will be performing an upgrade of the Nutanix server hosting platform starting on Saturday, August 17, at 8:00 AM. The upgrade is expected to be completed by Sunday, August 18, at 6 PM. There may be intermittent application outages during the upgrade. If you have questions regarding the impact on specific applications or services, please submit a Service Desk support request, and someone will get back to you.
Recently Resolved Incidents
DegreeWorks Outage
Started 14 Jul 2025 15:06:59 (2 days ago), resolved 14 Jul 2025 17:45:43 (2 days ago)
Major Incident
Resolved
Academic Services
We are currently investigating this issue.
Degreeworks Outage
Started 14 Jul 2025 12:11:29 (2 days ago), resolved 14 Jul 2025 13:37:32 (2 days ago)
Incident without Impact
Resolved
Academic Services
Degreeworks outage and is being investigated by ITC.
Planon Outage
Started 10 Jul 2025 12:07:33 (6 days ago), resolved 11 Jul 2025 15:48:14 (5 days ago)
Incident without Impact
Resolved
Administrative Services
Planon is offline again, CSTS is in contact with Planon support to resolve.
Grouper outage
Started 10 Jul 2025 14:13:43 (6 days ago), resolved 10 Jul 2025 14:19:44 (6 days ago)
Incident without Impact
Resolved
Administrative Services
The Grouper UI is currently down. We are investigating and will provide updates as they become available.
Planon Performance & Outage
Started 9 Jul 2025 19:00:46 (7 days ago), resolved 9 Jul 2025 21:37:12 (7 days ago)
Incident without Impact
Resolved
Administrative Services
Planon users have reported intermittent slowness, CSTS is investigating.
Dartmouth College Outage Survival Guide
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Dartmouth College Components
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Dartmouth College Academic Services
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Degreeworks Outage
Started 14 Jul 2025 12:11:29 (2 days ago), resolved 14 Jul 2025 13:37:32 (2 days ago)
Incident without Impact
Resolved
Academic Services
Degreeworks outage and is being investigated by ITC.
DegreeWorks Outage
Started 14 Jul 2025 15:06:59 (2 days ago), resolved 14 Jul 2025 17:45:43 (2 days ago)
Major Incident
Resolved
Academic Services
We are currently investigating this issue.
Dartmouth College Administrative Services
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Planon Performance & Outage
Started 9 Jul 2025 19:00:46 (7 days ago), resolved 9 Jul 2025 21:37:12 (7 days ago)
Incident without Impact
Resolved
Administrative Services
Planon users have reported intermittent slowness, CSTS is investigating.
Planon Outage
Started 10 Jul 2025 12:07:33 (6 days ago), resolved 11 Jul 2025 15:48:14 (5 days ago)
Incident without Impact
Resolved
Administrative Services
Planon is offline again, CSTS is in contact with Planon support to resolve.
Grouper outage
Started 10 Jul 2025 14:13:43 (6 days ago), resolved 10 Jul 2025 14:19:44 (6 days ago)
Incident without Impact
Resolved
Administrative Services
The Grouper UI is currently down. We are investigating and will provide updates as they become available.
Dartmouth College Authentication
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Dartmouth College Email
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M365 email
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Gmail
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Dartmouth College Infrastructure
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Load Balancer
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Containerization
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RDS Services
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Active Directory
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Computing Infrastructure
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Nutanix virtualization upgrade
Started 16 Aug 2024 12:04:58 (11 months ago), still ongoing
Incident without Impact
Investigating
Computing Infrastructure
The Infrastructure Services Team from ITC will be performing an upgrade of the Nutanix server hosting platform starting on Saturday, August 17, at 8:00 AM. The upgrade is expected to be completed by Sunday, August 18, at 6 PM. There may be intermittent application outages during the upgrade. If you have questions regarding the impact on specific applications or services, please submit a Service Desk support request, and someone will get back to you.
Dartmouth College Network
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ISP Instability
Started 16 Jul 2025 19:18:18 (56 minutes ago), still ongoing
Minor Incident
Investigating
Network
Network Services is aware of connection instability on one of the ISPs providing Internet service to the Campus. This is affecting connections primarily from remote users on VPN and at some remote office locations. A workaround is being implemented instead until this issue is resolved.
Dartmouth College Network - Buildings
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5 Allen St.
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Alumni Gym
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Andres Hall
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Anonymous Hall
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Baker Library
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Bartlett Hall
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Bernstein Annex
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Berry Library
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Berry Sports Center
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Bissell Hall
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Blunt Alumni Center
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Boathouse
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Boss Tennis Center and Gordon Pavilion
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Boston Investments Office (545 Boylston St.)
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Brace Commons
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Brown Hall
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Buchanan Hall
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Burke Chemistry Laboratory
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Burnham Field
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Butterfield Hall
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Byrne Hall
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Carpenter Hall
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Carson Hall
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35 Centerra
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41 Centerra
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46 Centerra (Evergreen)
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Channing Cox Hall
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Chase Hall
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Child Care Center
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Choate House
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13 Choate Rd.
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8 Choate Rd. (Bissell/Cohen Lounge)
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6 Choate Rd. (Brown/Little Lounge)
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Church of Christ
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3 Clement Rd.
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Cohen Hall
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College Storage Facility
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Collis Student Center
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53 Commons
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Corey Ford Rugby Clubhouse
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1 Court St. (OSHER)
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Crosby Street House Community (House Center A)
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Cummings Hall
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4 Currier Pl.
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Cutter/Shabazz Apartment
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Cutter/Shabazz Hall
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Dartmouth Hall
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Davidson Pottery Studio
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Davis Varsity House
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37 Dewey Field Rd.
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DHMC Williamson
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DOC House
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13 E. Wheelock St.
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26 E. Wheelock St.
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17 E. Wheelock St. (Alpha Xi Delta)
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23 E. Wheelock St. (Amarna)
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11 E. Wheelock St. (Chi Heorot)
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24 E. Wheelock St. (Kappa Kappa Gamma)
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19 E. Wheelock St. (Ledyard Apartments)
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7 E. Wheelock St. (Sphinx Society)
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Engineering and Computer Science Center
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56 Etna Rd.
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Fahey and McLane Halls
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Fairbanks (North and South)
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Fairchild Physical Sciences Center
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Fayerweather Hall Mid
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Fayerweather Hall North
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Fayerweather Hall South
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Floren Varsity House
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FO&M Warehouse
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French Hall
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Fuller Boathouse
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Fullington Farm
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Gile Hall
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Gile Tract Facility
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Gold Coast House Community (House Center B)
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Golf Course Maintenance Bldg.
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Grounds/Labor Building
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Hallgarten Hall
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Hanover Country Club
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Hanover Inn
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Heating Plant
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Hillcrest
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Hitchcock Hall
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Hood Museum of Art
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Hopkins Center
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IPF Building
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Irving Institute
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7 Ivy Ln.
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9 Ivy Ln.
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Judge Hall
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Kellogg Hall
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Kemeny Hall and Haldeman Center
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7 Lebanon St.
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200 Lebanon St. (Trumbull Nelson)
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Ledyard Canoe Club
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Leverone Fieldhouse
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Lewiston Office
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Life Sciences Center
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Little Hall
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The Lodge
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Lord Hall
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100 Lyme Rd.
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104 Lyme Rd. (Nursery School)
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MacLean Engineering Sciences Center
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Massachusetts Hall Middle
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Massachusetts Hall North
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Massachusetts Hall South
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Maxwell Hall
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McCulloch Dormitory
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McKenzie Hall
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McKenzie Oil Facility
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McLaughlin Cluster East (Berry, Bildner, Rauner)
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McLaughlin Cluster West (Byrne II, Goldstein, Thomas)
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McNutt Hall
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Memorial Field West Stands
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Montgomery House
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Moore Hall
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Moosilauke Ravine Lodge
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Morton Farm
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Morton Hall
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Murdough Center
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44 N. College St.
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75 N. College St. (Dragon Society)
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42 N. College St. (La Casa)
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33 N. Main St. (Alpha Theta)
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36 N. Main St. (Asian Studies)
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30 N. Main St. (Gamma Delta Chi)
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38 N. Main St. (LALACS)
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35 N. Main St. (Native American House)
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31 N. Main St. (Phi Tau)
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10 N. Park St.
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12 N. Park St.
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14 N. Park St.
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16 N. Park St.
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18 N. Park St.
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20 N. Park St.
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22 N. Park St.
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24 N. Park St.
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8 N. Park St.
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2 N. Park St. (Alpha Phi)
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4 N. Park St. (Triangle House)
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New Hampshire Hall
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North Chiller Plant
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North Hall
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3 Occom Ridge Rd. (Chi Delta)
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1 Occom Ridge Rd. (Kappa Delta)
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Parker House
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Parkhurst Hall
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Red Rolfe Field at Biondi Park
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Reed Hall
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Reilly Pavilion
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Remsen Hall
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Richardson Hall
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Ripley, Woodward, and Smith Halls
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Robinson Hall
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Rockefeller Center and Silsby Hall
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Rollins Chapel
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1 Rope Ferry Rd.
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3 Rope Ferry Rd.
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5 Rope Ferry Rd.
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11 Rope Ferry Rd. (Billings-Lee)
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7 Rope Ferry Rd. (Dick's House)
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Roth Center
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Russell Sage Hall
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4 S. Balch St.
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6 S. Balch St.
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8 S. Balch St.
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68 S. Main St
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63 S. Main St.
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1 S. Main St. (Casque & Gauntlet)
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3 S. Park St.
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5 S. Park St.
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Sachem Village Community Center
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Sachem Village Maintenance Shop
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Sanborn House
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9 School St. (Panarchy)
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Scully-Fahey Field
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Shattuck Observatory
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Sherman House
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Skiway
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12 South St.
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Steele Hall
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Stell Hall
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Streeter Hall
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Sudikoff Lab
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Thompson Arena
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now
Thornton Hall
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now
Tom Dent Cabin
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now
Topliff Hall
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Tuck Hall
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Tuck LLC (Achtmeyer, Raether, Pineau-Valencienne)
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Tuck on Main (33 S. Main St.)
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Vail Hall
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3 Valley Rd.
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5 Valley Rd.
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Visual Arts Center
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now
7 W. Wheelock St. (Psi Upsilon)
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now
10 W. Wheelock St. (Sigma Delta)
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11 W. Wheelock St. (Theta Delta Chi)
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18 Webster Ave.
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14 Webster Ave.
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13 Webster Ave. (Alpha Chi Alpha)
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6 Webster Ave. (Beta Alpha Omega)
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10 Webster Ave. (Bones Gate)
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now
7 Webster Ave. (Chi Gamma Epsilon)
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now
15 Webster Ave. (Epsilon Kappa Theta)
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now
9 Webster Ave. (Kappa Delta Epsilon)
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now
1 Webster Ave. (Kappa Kappa Kappa)
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5 Webster Ave. (Phi Delta Alpha)
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12 Webster Ave. (Sigma Nu)
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11 Webster Ave. (Sigma Phi Epsilon)
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3 Webster Ave. (Tabard)
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8 Webster Ave. (Zeta Psi)
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Webster Cottage
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now
Webster Hall (Rauner Library)
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now
Wentworth Hall
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20 West St. (Foley House)
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100 Whaleback Rd.
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Wheeler Hall
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now
Whittemore Dormitory
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now
Wilder Hall
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Wilson Hall
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Winifred-Raven House
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Woodbury Hall
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Zimmerman Hall
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Dartmouth College Research Computing
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now
General Research Services
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AI
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now
Granite
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HPC
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now
Discovery Cluster – Andes, Polaris & Node Outage
Started 18 Apr 2025 00:12:21 (3 months ago), still ongoing
Major Incident
Investigating
HPC
We are currently investigating an issue affecting multiple nodes within the Discovery cluster. The impacted nodes include:
Andes, Polaris, Adanova01, p03–p04, amp05–amp06, centurion08–centurion09, a01–a05, gv01, s02–s03, s05, s07–s08, t04–t05, t09–t12
We will provide further updates as soon as more information becomes available. Thank you for your patience.
Rapport
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Storage
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Dartmouth College Security
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Dartmouth College Telephone
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Dartmouth College Web
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now
