Dartmouth College Status: check for Dartmouth College outages and issues

Dartmouth College status is Under Maintenance

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Dartmouth College Administrative Services

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Dartmouth College Network

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AI

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See all 251 Dartmouth College components

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Stay ahead of Dartmouth College outages

Active Incidents

Google Cloud Directory Sync (GCDS) Synchronization Issue

Started 23 Oct 2025 15:33:54 (3 days ago), still ongoing

Incident without Impact

Identified

Academic Services

ITC has identified the cause of the issue with Google Cloud Directory Sync (GCDS) that’s preventing updates to Google Accounts. Changes such as name updates and group memberships may not be syncing right now. We will provide another update as more information becomes available. Please contact [email protected] for urgent matters.

Recently Resolved Incidents

Metasys data and alarm issue

Started 23 Oct 2025 11:55:12 (3 days ago), resolved 23 Oct 2025 12:41:43 (3 days ago)

Incident without Impact

Resolved

Administrative Services

Users are reporting that data is not flowing through JCI Metasys, CSTS is investigating.

See all updates

OnBase Unity Client is Unresponsive. We are investigating

Started 22 Oct 2025 11:52:12 (4 days ago), resolved 22 Oct 2025 16:34:38 (4 days ago)

Major Incident

Resolved

Administrative Services

OnBase Unity Client is Unresponsive. We are troubleshooting the issue and we will keep you posed on the updates

See all updates

Dartmouth Chat is currently unresponsive.

Started 22 Oct 2025 00:33:37 (5 days ago), resolved 22 Oct 2025 01:14:51 (5 days ago)

Major Incident

Resolved

We are currently investigating this issue.

See all updates

OnBase is unresponsive

Started 21 Oct 2025 14:24:16 (5 days ago), resolved 21 Oct 2025 18:05:19 (5 days ago)

Critical Incident

Resolved

Administrative Services

ITC is investigating an outage with OnBase. We will provide another update as more information becomes available.

See all updates

Honeywell EBI Issue

Started 21 Oct 2025 14:11:01 (5 days ago), resolved 21 Oct 2025 15:00:57 (5 days ago)

Incident without Impact

Resolved

Administrative Services

An EBI server is in a failed state and users report that several devices are not communicating, CSTS is investigating.

See all updates

Canvas experiencing errors and slow response

Started 20 Oct 2025 12:51:53 (6 days ago), resolved 20 Oct 2025 23:20:26 (6 days ago)

Major Incident

Resolved

Academic Services

Canvas is experiencing intermittent outages and latency due to issues with AWS this morning. We will continue to monitor the situation.

See all updates

Qualtrics Performance Issues

Started 20 Oct 2025 13:34:38 (6 days ago), resolved 20 Oct 2025 21:09:41 (6 days ago)

Incident without Impact

Resolved

Academic Services

Administrative Services

Qualtrics is investigating degraded performance. We will follow up as additional information is available from the vendor.

See all updates

Dartmouth College Outage Survival Guide

A step-by-step guide to help you survive a Dartmouth College outage

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Dartmouth College Components

Dartmouth College

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Dartmouth College Academic Services

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Canvas experiencing errors and slow response

Started 20 Oct 2025 12:51:53 (6 days ago), resolved 20 Oct 2025 23:20:26 (6 days ago)

Major Incident

Resolved

Academic Services

Canvas is experiencing intermittent outages and latency due to issues with AWS this morning. We will continue to monitor the situation.

See all updates

Qualtrics Performance Issues

Started 20 Oct 2025 13:34:38 (6 days ago), resolved 20 Oct 2025 21:09:41 (6 days ago)

Incident without Impact

Resolved

Academic Services

Administrative Services

Qualtrics is investigating degraded performance. We will follow up as additional information is available from the vendor.

See all updates

Google Cloud Directory Sync (GCDS) Synchronization Issue

Started 23 Oct 2025 15:33:54 (3 days ago), still ongoing

Incident without Impact

Identified

Academic Services

Dartmouth College Administrative Services

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OnBase Unity Client is Unresponsive. We are investigating

Started 22 Oct 2025 11:52:12 (4 days ago), resolved 22 Oct 2025 16:34:38 (4 days ago)

Major Incident

Resolved

Administrative Services

OnBase Unity Client is Unresponsive. We are troubleshooting the issue and we will keep you posed on the updates

See all updates

Qualtrics Performance Issues

Started 20 Oct 2025 13:34:38 (6 days ago), resolved 20 Oct 2025 21:09:41 (6 days ago)

Incident without Impact

Resolved

Academic Services

Administrative Services

Qualtrics is investigating degraded performance. We will follow up as additional information is available from the vendor.

See all updates

Honeywell EBI Issue

Started 21 Oct 2025 14:11:01 (5 days ago), resolved 21 Oct 2025 15:00:57 (5 days ago)

Incident without Impact

Resolved

Administrative Services

An EBI server is in a failed state and users report that several devices are not communicating, CSTS is investigating.

See all updates

OnBase is unresponsive

Started 21 Oct 2025 14:24:16 (5 days ago), resolved 21 Oct 2025 18:05:19 (5 days ago)

Critical Incident

Resolved

Administrative Services

ITC is investigating an outage with OnBase. We will provide another update as more information becomes available.

See all updates

Metasys data and alarm issue

Started 23 Oct 2025 11:55:12 (3 days ago), resolved 23 Oct 2025 12:41:43 (3 days ago)

Incident without Impact

Resolved

Administrative Services

Users are reporting that data is not flowing through JCI Metasys, CSTS is investigating.

See all updates

Dartmouth College Authentication

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Dartmouth College Email

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M365 email

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Gmail

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Dartmouth College Infrastructure

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Load Balancer

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Containerization

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RDS Services

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Active Directory

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Computing Infrastructure

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Dartmouth College Network

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Dartmouth College Network - Buildings

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5 Allen St.

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Alumni Gym

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Andres Hall

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Anonymous Hall

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Baker Library

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Bartlett Hall

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Bernstein Annex

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Berry Library

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Berry Sports Center

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Bissell Hall

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Blunt Alumni Center

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Boathouse

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Boss Tennis Center and Gordon Pavilion

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Boston Investments Office (545 Boylston St.)

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Brace Commons

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Brown Hall

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Buchanan Hall

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Burke Chemistry Laboratory

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Burnham Field

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Butterfield Hall

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Byrne Hall

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Carpenter Hall

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Carson Hall

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35 Centerra

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41 Centerra

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46 Centerra (Evergreen)

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Channing Cox Hall

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Chase Hall

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Child Care Center

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Choate House

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13 Choate Rd.

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8 Choate Rd. (Bissell/Cohen Lounge)

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6 Choate Rd. (Brown/Little Lounge)

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Church of Christ

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3 Clement Rd.

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Cohen Hall

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College Storage Facility

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Collis Student Center

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53 Commons

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Corey Ford Rugby Clubhouse

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1 Court St. (OSHER)

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Crosby Street House Community (House Center A)

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Cummings Hall

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4 Currier Pl.

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Cutter/Shabazz Apartment

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Cutter/Shabazz Hall

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Dartmouth Hall

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Davidson Pottery Studio

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Davis Varsity House

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37 Dewey Field Rd.

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DHMC Williamson

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DOC House

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13 E. Wheelock St.

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26 E. Wheelock St.

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17 E. Wheelock St. (Alpha Xi Delta)

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23 E. Wheelock St. (Amarna)

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11 E. Wheelock St. (Chi Heorot)

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24 E. Wheelock St. (Kappa Kappa Gamma)

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19 E. Wheelock St. (Ledyard Apartments)

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7 E. Wheelock St. (Sphinx Society)

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Engineering and Computer Science Center

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56 Etna Rd.

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Fahey and McLane Halls

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Fairbanks (North and South)

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Fairchild Physical Sciences Center

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Fayerweather Hall Mid

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Fayerweather Hall North

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Fayerweather Hall South

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Floren Varsity House

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FO&M Warehouse

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French Hall

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Fuller Boathouse

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Fullington Farm

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Gile Hall

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Gile Tract Facility

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Gold Coast House Community (House Center B)

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Golf Course Maintenance Bldg.

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Grounds/Labor Building

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Hallgarten Hall

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Hanover Country Club

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Hanover Inn

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Heating Plant

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Hillcrest

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Hitchcock Hall

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Hood Museum of Art

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Hopkins Center

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IPF Building

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Irving Institute

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7 Ivy Ln.

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9 Ivy Ln.

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Judge Hall

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Kellogg Hall

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Kemeny Hall and Haldeman Center

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7 Lebanon St.

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200 Lebanon St. (Trumbull Nelson)

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Ledyard Canoe Club

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Leverone Fieldhouse

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Lewiston Office

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Life Sciences Center

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Little Hall

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The Lodge

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Lord Hall

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100 Lyme Rd.

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104 Lyme Rd. (Nursery School)

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MacLean Engineering Sciences Center

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Massachusetts Hall Middle

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Massachusetts Hall North

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Massachusetts Hall South

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Maxwell Hall

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McCulloch Dormitory

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McKenzie Hall

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McKenzie Oil Facility

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McLaughlin Cluster East (Berry, Bildner, Rauner)

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McLaughlin Cluster West (Byrne II, Goldstein, Thomas)

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McNutt Hall

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Memorial Field West Stands

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Montgomery House

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Moore Hall

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Moosilauke Ravine Lodge

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Morton Farm

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Morton Hall

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Murdough Center

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44 N. College St.

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75 N. College St. (Dragon Society)

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42 N. College St. (La Casa)

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33 N. Main St. (Alpha Theta)

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36 N. Main St. (Asian Studies)

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30 N. Main St. (Gamma Delta Chi)

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38 N. Main St. (LALACS)

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35 N. Main St. (Native American House)

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31 N. Main St. (Phi Tau)

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10 N. Park St.

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12 N. Park St.

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14 N. Park St.

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16 N. Park St.

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18 N. Park St.

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20 N. Park St.

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22 N. Park St.

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24 N. Park St.

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8 N. Park St.

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2 N. Park St. (Alpha Phi)

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4 N. Park St. (Triangle House)

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New Hampshire Hall

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North Chiller Plant

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North Hall

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3 Occom Ridge Rd. (Chi Delta)

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1 Occom Ridge Rd. (Kappa Delta)

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Parker House

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Parkhurst Hall

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Red Rolfe Field at Biondi Park

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Reed Hall

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Reilly Pavilion

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Remsen Hall

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Richardson Hall

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Ripley, Woodward, and Smith Halls

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Robinson Hall

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Rockefeller Center and Silsby Hall

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Rollins Chapel

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1 Rope Ferry Rd.

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3 Rope Ferry Rd.

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5 Rope Ferry Rd.

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11 Rope Ferry Rd. (Billings-Lee)

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7 Rope Ferry Rd. (Dick's House)

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Roth Center

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Russell Sage Hall

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4 S. Balch St.

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6 S. Balch St.

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8 S. Balch St.

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68 S. Main St

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63 S. Main St.

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1 S. Main St. (Casque & Gauntlet)

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3 S. Park St.

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5 S. Park St.

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Sachem Village Community Center

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Sachem Village Maintenance Shop

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Sanborn House

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9 School St. (Panarchy)

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Scully-Fahey Field

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Shattuck Observatory

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Sherman House

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Skiway

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12 South St.

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Steele Hall

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Stell Hall

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Streeter Hall

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Sudikoff Lab

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Thompson Arena

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Thornton Hall

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Tom Dent Cabin

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Topliff Hall

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Tuck Hall

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Tuck LLC (Achtmeyer, Raether, Pineau-Valencienne)

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Tuck on Main (33 S. Main St.)

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Vail Hall

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3 Valley Rd.

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5 Valley Rd.

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Visual Arts Center

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7 W. Wheelock St. (Psi Upsilon)

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10 W. Wheelock St. (Sigma Delta)

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11 W. Wheelock St. (Theta Delta Chi)

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18 Webster Ave.

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14 Webster Ave.

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13 Webster Ave. (Alpha Chi Alpha)

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6 Webster Ave. (Beta Alpha Omega)

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10 Webster Ave. (Bones Gate)

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7 Webster Ave. (Chi Gamma Epsilon)

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15 Webster Ave. (Epsilon Kappa Theta)

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9 Webster Ave. (Kappa Delta Epsilon)

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1 Webster Ave. (Kappa Kappa Kappa)

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5 Webster Ave. (Phi Delta Alpha)

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12 Webster Ave. (Sigma Nu)

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11 Webster Ave. (Sigma Phi Epsilon)

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3 Webster Ave. (Tabard)

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8 Webster Ave. (Zeta Psi)

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Webster Cottage

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Webster Hall (Rauner Library)

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Wentworth Hall

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20 West St. (Foley House)

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100 Whaleback Rd.

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Wheeler Hall

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Whittemore Dormitory

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Wilder Hall

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Wilson Hall

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Winifred-Raven House

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Woodbury Hall

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Zimmerman Hall

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Dartmouth College Research Computing

Sun 19

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General Research Services

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AI

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Dartmouth Chat is currently unresponsive.

Started 22 Oct 2025 00:33:37 (5 days ago), resolved 22 Oct 2025 01:14:51 (5 days ago)

Major Incident

Resolved

We are currently investigating this issue.

See all updates

Granite

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now

HPC

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Rapport

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Storage

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Dartmouth College Security

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Dartmouth College Telephone

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Dartmouth College Web

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Dartmouth College Status

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Dartmouth College status is Under Maintenance

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Dartmouth College Network - Buildings

5 Allen St.

Alumni Gym

Andres Hall

Anonymous Hall

Baker Library

Bartlett Hall

Bernstein Annex

Berry Library

Berry Sports Center

Bissell Hall

Blunt Alumni Center

Boathouse

Boss Tennis Center and Gordon Pavilion

Boston Investments Office (545 Boylston St.)

Brace Commons

Brown Hall

Buchanan Hall

Burke Chemistry Laboratory

Burnham Field

Butterfield Hall

Byrne Hall

Carpenter Hall

Carson Hall

35 Centerra

41 Centerra

46 Centerra (Evergreen)

Channing Cox Hall

Chase Hall

Child Care Center

Choate House

13 Choate Rd.

8 Choate Rd. (Bissell/Cohen Lounge)

6 Choate Rd. (Brown/Little Lounge)

Church of Christ

3 Clement Rd.

Cohen Hall

College Storage Facility

Collis Student Center

53 Commons

Corey Ford Rugby Clubhouse

1 Court St. (OSHER)

Crosby Street House Community (House Center A)

Cummings Hall

4 Currier Pl.

Cutter/Shabazz Apartment

Cutter/Shabazz Hall

Dartmouth Hall

Davidson Pottery Studio

Davis Varsity House

37 Dewey Field Rd.

DHMC Williamson

DOC House

13 E. Wheelock St.

26 E. Wheelock St.