Dartmouth College Status

Resolved: STUDENT ETL ran to completion. Real Times are running.

Identified: The STUDENT Data Warehouse nightly data refresh lost connection to the cloud during the load last night. The process were resumed and is still processing. We will follow up as soon as the run completed.

We apologize for any inconvenience.

Resolved: No further issues have been observed. If you are still experiencing network connectivity or reachability issues, please contact the ITC Service desk at services.dartmouth.edu .

Monitoring: The roll-back has been completed. Network Services is continuing to verify services are operational. If you are still experiencing connectivity issues at this time, please report those issues via the ITC Services Portal at services.dartmouth.edu.

Identified: The roll-back work is beginning now.

Identified: Network Services will be beginning the roll-back at 10:00 AM. During this roll-back, an interruption of network connectivity up to 5 minutes is expected.

Identified: Following network firewall changes on the morning of March 18, there have been multiple reports of intermittent trouble accessing websites, applications, and other systems. Network Services is preparing to roll-back the firewall changes to their prior state to resolve these issues. This roll-back is expected to be completed this morning.  During this roll-back, an interruption of network connectivity up to 5 minutes is expected. We will provide notice of the time of this expected interruption 30 minutes prior to it occurring.  Please check the ITC Status Page at status.dartmouth.edu for this notice and for further updates.

Resolved: This incident has been resolved.

Investigating: CyberArk should again be available.

Investigating: We are continuing to investigate this issue.

Investigating: The CyberArk application is currently unavailable due to the network change underway. We are looking into the issue.

Resolved: This incident has been resolved.

Investigating: Upgrade of Dartmouth Chat for the March 2026 release is still ongoing.

Expected completion time is 9:00AM

Resolved: The issue affecting eduroam authentications from DHMC and other off-campus locations has been resolved.

Investigating: Network Services is working on resolving an issue affecting eduroam connections at DHMC.

Resolved: The authentications issues have been resolved

Monitoring: The source of the intermittent login problems has been located, and a fix has been applied

Investigating: Multiple applications are reporting intermittent problems with logging in. ITC is aware of the problem and we are investigating.

Resolved: The ETL in the cloud ran to completion. All should be back to normal. Issue was caused by ORACLE maintenance in the cloud.

Investigating: The Advancement-to-Warehouse nightly data refresh has not yet completed. At this time, the Advancement data are stale in IRA. Information, Technology, and Consulting (ITC) is looking into the issue and will follow up as soon as further information is available.

We apologize for any inconvenience.

Resolved: The FINANCE ETL load which include GR/LD sec completed and all should be back to normal.

Identified: The HR/LD Data Warehouse nightly data refresh lost connection to the cloud during the load last night. The process were resumed and at this time the LD security is still processing. We will follow up as soon as further information is available.

We apologize for any inconvenience.