Kennesaw State University Status
Real-time updates of Kennesaw State University issues and outages
Kennesaw State University status is Partial Outage
Kennesaw State University Communications
Microsoft 365
Microsoft Teams
Phone Fax
Copilot
Kennesaw State University Student Records
CampusLogic
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Active Incidents
Some users are currently reporting service issues with CampusLogic and the Student Financial Success line of products: Student Forms Campus Communicator Scholarship Universe Student Advisor/Virtual Advisor Campus Metrics Auto Reconciliation
The vendor (Ellucian) is currently investigating these issues and working quickly to fix it.
Have questions? Call 470-578-6999 or email [email protected]
Some users are currently reporting service issues with Unify Fax. This only affects traditional phone Fax lines; eFax is still operational.
UITS and the vendor are currently investigating these issues and working quickly to fix it.
Have questions? Call 470-578-6999 or email [email protected]
Recently Resolved Incidents
Current Known Impact & Information:
A waterline was damaged near the Globe during contractor work on new electrical lines. Plant Operations staff are on site evaluating the issue. At this time, the outage is impacting the majority of the Marietta Campus
This outage is affecting all water services including, restrooms, drinking fountains, dining areas, and labs.
A contractor is currently on site to repair the damaged lines, and repairs are expected to be completed sometime this evening.
Plant Operations is actively monitoring progress and will provide updates as additional information becomes available.
For additional questions, please call 470-578-6224 or email [email protected]. For calls after 5:00 PM, please call KSU Public Safety Dispatch at 470-578-6666.
Some users are currently reporting service issues with several Microsoft Services, which are listed below.
We've confirmed that multiple Microsoft 365 services are degraded, including but not limited to: -Microsoft OneDrive - Access to OneDrive is intermittent. -SharePoint Online - Error message, “Something went wrong” -Microsoft Teams - Degraded chat functionality, including images not loading. -Power Automate - Automate flows not loading. -Copilot Chat - Intermittent delays or failures in any Copilot Chat action and query. -Microsoft Loop - Unable to open or load Loop pages.
Microsoft is currently investigating these issues and working quickly to fix it.
Have questions? Call 470-578-6999 or email [email protected]
Kennesaw State University Outage Survival Guide
Kennesaw State University Components
Kennesaw State University Academic & Research Services
CCSE Student Virtual Desktops
D2L Brightspace
eCore
High Performance Computing
IT/AV Checkout
iThenticate
Kaltura MediaSpace
Moodle
OwlTrain / Percipio
Qualtrics
Respondus
Turnitin
Virtual Owl
VoiceThread
Cayuse - Proposal Management Platform
SoftChalk
Simple Syllabus
Kennesaw State University Accounts & Identity Management
Authentication Services
Multifactor Authentication - Microsoft Authenticator
NetID Services
Kennesaw State University Business Operations
Agiloft
KSU Facilities Portal
apps.kennesaw.edu
Campus Directory
Door Access - KissFlow
Concur
Decisions
DocuSign
ePro / Peoplesoft
ETQ Reliance
Event Management System (EMS)
Faculty Information System (FIS)
Financial Edge
Formstack
GeorgiaFIRST Marketplace
Grubhub
Handshake - Student Hiring
KCash Manager
KnowBe4
KSU Connect
KSU Facilities Portal
KSU Mall (Marketplace)
LiquidFiles (Send-A-File)
Meal Plans
Mobile Talon Card
OmniUpdate
OneUSG Connect
Online Giving Website
Owl Pay
Parking Portal
Point of Sale Systems
Raiser's Edge
Salesforce/TargetX
SAS Reports
ServiceNow
Steppingblocks
Student Recreation Center Portal
Time Clocks
Titanium
Transact eAccounts
WebCheckout
Salto
Kennesaw State University Communications
Call Center Phones (Platform28)
Campus Email
eFax
Kahoot
KSUTV
KSU Websites
Microsoft 365
Some users are currently reporting service issues with several Microsoft Services, which are listed below.
We've confirmed that multiple Microsoft 365 services are degraded, including but not limited to: -Microsoft OneDrive - Access to OneDrive is intermittent. -SharePoint Online - Error message, “Something went wrong” -Microsoft Teams - Degraded chat functionality, including images not loading. -Power Automate - Automate flows not loading. -Copilot Chat - Intermittent delays or failures in any Copilot Chat action and query. -Microsoft Loop - Unable to open or load Loop pages.
Microsoft is currently investigating these issues and working quickly to fix it.
Have questions? Call 470-578-6999 or email [email protected]
Microsoft Teams
Some users are currently reporting service issues with several Microsoft Services, which are listed below.
We've confirmed that multiple Microsoft 365 services are degraded, including but not limited to: -Microsoft OneDrive - Access to OneDrive is intermittent. -SharePoint Online - Error message, “Something went wrong” -Microsoft Teams - Degraded chat functionality, including images not loading. -Power Automate - Automate flows not loading. -Copilot Chat - Intermittent delays or failures in any Copilot Chat action and query. -Microsoft Loop - Unable to open or load Loop pages.
Microsoft is currently investigating these issues and working quickly to fix it.
Have questions? Call 470-578-6999 or email [email protected]
Network - Kennesaw
Network - Marietta
Owl Life
OwlTV
PeachNet Network
Phone Fax
Some users are currently reporting service issues with Unify Fax. This only affects traditional phone Fax lines; eFax is still operational.
UITS and the vendor are currently investigating these issues and working quickly to fix it.
Have questions? Call 470-578-6999 or email [email protected]
Student Housing Network (MyResNet)
Teams Calling
WiFi - Eduroam
WiFi - Kennesaw
WiFi - Marietta
University Event Calendar - Localist
Zoom Meetings
Kennesaw State University Productivity Services
Adobe Creative Cloud
Copilot
Some users are currently reporting service issues with several Microsoft Services, which are listed below.
We've confirmed that multiple Microsoft 365 services are degraded, including but not limited to: -Microsoft OneDrive - Access to OneDrive is intermittent. -SharePoint Online - Error message, “Something went wrong” -Microsoft Teams - Degraded chat functionality, including images not loading. -Power Automate - Automate flows not loading. -Copilot Chat - Intermittent delays or failures in any Copilot Chat action and query. -Microsoft Loop - Unable to open or load Loop pages.
Microsoft is currently investigating these issues and working quickly to fix it.
Have questions? Call 470-578-6999 or email [email protected]
Copy Print
Scanning
Global Protect VPN
Shared Network Drives
Kennesaw State University Student Records
Banner Admin Pages
Banner / Owl Express
CampusLogic
Some users are currently reporting service issues with CampusLogic and the Student Financial Success line of products: Student Forms Campus Communicator Scholarship Universe Student Advisor/Virtual Advisor Campus Metrics Auto Reconciliation
The vendor (Ellucian) is currently investigating these issues and working quickly to fix it.
Have questions? Call 470-578-6999 or email [email protected]
DataTransfer
DegreeWorks
ePay / Student Accounts
Housing Portal - StarRez
iStart/Sunapsis
Navigate EAB
OnBase
OwlLife
Scholarship Portal
Some users are currently reporting service issues with CampusLogic and the Student Financial Success line of products: Student Forms Campus Communicator Scholarship Universe Student Advisor/Virtual Advisor Campus Metrics Auto Reconciliation
The vendor (Ellucian) is currently investigating these issues and working quickly to fix it.
Have questions? Call 470-578-6999 or email [email protected]
Symplicity
Watermark
Kennesaw State University Utilities & Engineering Services Kennesaw
HVAC(Heating, Ventilation, and Air Conditioning) Systems
Campus Water System
Campus Electrical System
Campus Roads and Parking Lots
Campus Gas System
Kennesaw State University Utilities & Engineering Services Marietta
HVAC(Heating, Ventilation, and Air Conditioning) Systems
Campus Water System
Current Known Impact & Information:
A waterline was damaged near the Globe during contractor work on new electrical lines. Plant Operations staff are on site evaluating the issue. At this time, the outage is impacting the majority of the Marietta Campus
This outage is affecting all water services including, restrooms, drinking fountains, dining areas, and labs.
A contractor is currently on site to repair the damaged lines, and repairs are expected to be completed sometime this evening.
Plant Operations is actively monitoring progress and will provide updates as additional information becomes available.
For additional questions, please call 470-578-6224 or email [email protected]. For calls after 5:00 PM, please call KSU Public Safety Dispatch at 470-578-6666.