UBC Status
Real-time updates of UBC issues and outages
UBC status is Operational
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Faculty and Staff Email (FASmail)
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UBC Student Email
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Network - Hospitals
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Network - Okanagan
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Network - Point Grey
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Network - Robson Square
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Other - Vancouver
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
smtp.mail.ubc.ca certificate issues March 4, 2025
Started 5 Mar 2025 19:59:01 (11 days ago), still ongoing
Incident without Impact
Investigating
Faculty and Staff Email (FASmail)
UBC Student Email
Some applications may be experiencing certificate issues when connecting to smtp.mail.ubc.ca. UBC IT technicians are currently investigating the issue.
Recently Resolved Incidents
UBC Wireless Connectivity Issues March 09, 2025, 19:00 PT
Started 10 Mar 2025 02:06:10 (7 days ago), resolved 11 Mar 2025 21:53:47 (5 days ago)
Major Incident
Resolved
Network - Hospitals
Network - Okanagan
Network - Point Grey
Network - Robson Square
We are receiving reports of a loss of wireless connectivity to all UBC wireless networks. Technicians are currently investigating. No ETA is currently available.
Planon outage March 10, 2025 19:00 PT
Started 11 Mar 2025 02:15:07 (6 days ago), resolved 11 Mar 2025 03:29:59 (6 days ago)
Major Incident
Resolved
Other - Vancouver
Other - Okanagan
Planon is currently experiencing issues, and can display a blank page upon logging in. Teams are aware of this issue and actively working on it.
UBC Outage Survival Guide
A step-by-step guide to help you survive a UBC outage
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UBC Components
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UBC Campus Wide Login
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CWL Web Services
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UBC Identity Provider
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Multi-factor Authentication (MFA)
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UBC Identity Broker
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UBC Applicant & Student Federation (idb0)
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UBC OpenID Federation (idb1)
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UBC Faculty of Medicine and BC Health Authority Federation (idb2)
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UBC Beaty Museum of Biodiversity (idb3)
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UBC SecureLink Federation (slid)
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UBC -- Identity Verification
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UBC Canvas
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UBC Confluence
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UBC EduCloud Server
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Management Interface - https://bcnet.educloud.ubc.ca
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Management Interface - https://dr.educloud.ubc.ca
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Server Infrastructure - Vancouver
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Server Infrastructure - Kamloops
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UBC Email Services
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Faculty and Staff Email (FASmail)
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smtp.mail.ubc.ca certificate issues March 4, 2025
Started 5 Mar 2025 19:59:01 (11 days ago), still ongoing
Incident without Impact
Investigating
Faculty and Staff Email (FASmail)
UBC Student Email
Some applications may be experiencing certificate issues when connecting to smtp.mail.ubc.ca. UBC IT technicians are currently investigating the issue.
UBC Student Email
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smtp.mail.ubc.ca certificate issues March 4, 2025
Started 5 Mar 2025 19:59:01 (11 days ago), still ongoing
Incident without Impact
Investigating
Faculty and Staff Email (FASmail)
UBC Student Email
Some applications may be experiencing certificate issues when connecting to smtp.mail.ubc.ca. UBC IT technicians are currently investigating the issue.
Mail Relay
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Mailing List
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UBC Home Drive
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Home Drive - Vancouver
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Home Drive - Okanagan
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UBC Advanced Research Computing
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ARC Sockeye
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ARC Chinook
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UBC Microsoft 365
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OneDrive
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Teams
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UBC Network - Campus
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Network - Hospitals
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UBC Wireless Connectivity Issues March 09, 2025, 19:00 PT
Started 10 Mar 2025 02:06:10 (7 days ago), resolved 11 Mar 2025 21:53:47 (5 days ago)
Major Incident
Resolved
Network - Hospitals
Network - Okanagan
Network - Point Grey
Network - Robson Square
We are receiving reports of a loss of wireless connectivity to all UBC wireless networks. Technicians are currently investigating. No ETA is currently available.
Network - Okanagan
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UBC Wireless Connectivity Issues March 09, 2025, 19:00 PT
Started 10 Mar 2025 02:06:10 (7 days ago), resolved 11 Mar 2025 21:53:47 (5 days ago)
Major Incident
Resolved
Network - Hospitals
Network - Okanagan
Network - Point Grey
Network - Robson Square
We are receiving reports of a loss of wireless connectivity to all UBC wireless networks. Technicians are currently investigating. No ETA is currently available.
Network - Point Grey
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now
UBC Wireless Connectivity Issues March 09, 2025, 19:00 PT
Started 10 Mar 2025 02:06:10 (7 days ago), resolved 11 Mar 2025 21:53:47 (5 days ago)
Major Incident
Resolved
Network - Hospitals
Network - Okanagan
Network - Point Grey
Network - Robson Square
We are receiving reports of a loss of wireless connectivity to all UBC wireless networks. Technicians are currently investigating. No ETA is currently available.
Network - Robson Square
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UBC Wireless Connectivity Issues March 09, 2025, 19:00 PT
Started 10 Mar 2025 02:06:10 (7 days ago), resolved 11 Mar 2025 21:53:47 (5 days ago)
Major Incident
Resolved
Network - Hospitals
Network - Okanagan
Network - Point Grey
Network - Robson Square
We are receiving reports of a loss of wireless connectivity to all UBC wireless networks. Technicians are currently investigating. No ETA is currently available.
UBC Network - Wireless
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Wireless - Hospitals
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Wireless - Okanagan
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Wireless - Point Grey
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Wireless - Robson Square
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UBC Network - VPN
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VPN - Okanagan
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VPN - Point Grey
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UBC Voice Services
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Telephone Service - Vancouver
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Telephone Service - Okanagan
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Contact Centre - Vancouver
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Contact Centre - Okanagan
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UBC Remote Labs
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Remote Labs - Vancouver
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Remote Labs - Okanagan
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UBC SalesForce
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UBC ServiceNow
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UBC Sharepoint
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UBC Student Service Centre
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UBC Team Share
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UBC Workday
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UBC Other
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Other - Vancouver
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Planon outage March 10, 2025 19:00 PT
Started 11 Mar 2025 02:15:07 (6 days ago), resolved 11 Mar 2025 03:29:59 (6 days ago)
Major Incident
Resolved
Other - Vancouver
Other - Okanagan
Planon is currently experiencing issues, and can display a blank page upon logging in. Teams are aware of this issue and actively working on it.
Other - Okanagan
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now
Planon outage March 10, 2025 19:00 PT
Started 11 Mar 2025 02:15:07 (6 days ago), resolved 11 Mar 2025 03:29:59 (6 days ago)
Major Incident
Resolved
Other - Vancouver
Other - Okanagan
Planon is currently experiencing issues, and can display a blank page upon logging in. Teams are aware of this issue and actively working on it.
UBC Zoom
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