UBC Status
Real-time updates of UBC issues and outages
UBC status is Operational
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Wireless - Hospitals
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Telephone Service - Okanagan
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Contact Centre - Okanagan
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Other - Vancouver
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Active Incidents
No active incidents
Recently Resolved Incidents
Eduroam intermittent connection issues - June 11, 2026 - 13:00 PT
Started 11 Jun 2026 21:27:51 (2 days ago), resolved 12 Jun 2026 15:27:08 (1 day ago)
Minor Incident
Resolved
Wireless - Hospitals
UBC affiliated users are having intermittent issues authenticating to Eduroam at multiple Teaching Hospitals in the Lower Mainland. Technicians are aware and investigating.
Okanagan campus phone call quality issue - Wednesday June 10, 2026 12:00 PT
Started 10 Jun 2026 19:39:27 (3 days ago), resolved 11 Jun 2026 16:50:42 (2 days ago)
Minor Incident
Resolved
Telephone Service - Okanagan
Contact Centre - Okanagan
Okanagan campus may be experiencing some Phone call quality issues. Technicians are working on remediating the issue. Next update at 13:15 PT.
UBC Vancouver Contact Centre Intermittent Audio Issues June 5, 2026
Started 5 Jun 2026 17:08:04 (8 days ago), resolved 8 Jun 2026 17:16:13 (5 days ago)
Incident without Impact
Resolved
Other - Vancouver
Please be advised that UBC Vancouver Contact Centre users may be experiencing intermittent audio issues. The main symptom includes the incoming caller not being able to hear the contact centre agent. Technicians are working with the respective vendors on a resolution
UBC Outage Survival Guide
A step-by-step guide to help you survive a UBC outage
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UBC Components
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UBC Campus Wide Login
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CWL Web Services
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UBC Identity Provider
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Multi-factor Authentication (MFA)
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UBC Identity Broker
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UBC Applicant & Student Federation (idb0)
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UBC OpenID Federation (idb1)
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UBC Faculty of Medicine and BC Health Authority Federation (idb2)
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UBC Beaty Museum of Biodiversity (idb3)
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UBC SecureLink Federation (slid)
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UBC One-time Link Identity (olid)
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UBC -- Identity Verification
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UBC Canvas
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UBC Confluence
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UBC EduCloud Server
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Management Interface - https://bcnet.educloud.ubc.ca
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Management Interface - https://dr.educloud.ubc.ca
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Server Infrastructure - Vancouver
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Server Infrastructure - Kamloops
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UBC Email Services
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Faculty and Staff Email (FASmail)
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UBC Student Email
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Mail Relay
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Mailing List
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UBC Home Drive
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Home Drive - Vancouver
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Home Drive - Okanagan
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UBC Advanced Research Computing
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ARC Sockeye
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ARC Chinook
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UBC Microsoft 365
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OneDrive
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Teams
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UBC Network - Campus
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Network - Hospitals
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Network - Okanagan
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Network - Point Grey
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Network - Robson Square
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UBC Network - Wireless
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Wireless - Hospitals
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Eduroam intermittent connection issues - June 11, 2026 - 13:00 PT
Started 11 Jun 2026 21:27:51 (2 days ago), resolved 12 Jun 2026 15:27:08 (1 day ago)
Minor Incident
Resolved
Wireless - Hospitals
UBC affiliated users are having intermittent issues authenticating to Eduroam at multiple Teaching Hospitals in the Lower Mainland. Technicians are aware and investigating.
Wireless - Okanagan
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Wireless - Point Grey
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Wireless - Robson Square
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UBC Network - VPN
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VPN - Okanagan
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VPN - Point Grey
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UBC Voice Services
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Telephone Service - Vancouver
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Telephone Service - Okanagan
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Okanagan campus phone call quality issue - Wednesday June 10, 2026 12:00 PT
Started 10 Jun 2026 19:39:27 (3 days ago), resolved 11 Jun 2026 16:50:42 (2 days ago)
Minor Incident
Resolved
Telephone Service - Okanagan
Contact Centre - Okanagan
Okanagan campus may be experiencing some Phone call quality issues. Technicians are working on remediating the issue. Next update at 13:15 PT.
Contact Centre - Vancouver
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Contact Centre - Okanagan
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Okanagan campus phone call quality issue - Wednesday June 10, 2026 12:00 PT
Started 10 Jun 2026 19:39:27 (3 days ago), resolved 11 Jun 2026 16:50:42 (2 days ago)
Minor Incident
Resolved
Telephone Service - Okanagan
Contact Centre - Okanagan
Okanagan campus may be experiencing some Phone call quality issues. Technicians are working on remediating the issue. Next update at 13:15 PT.
UBC Remote Labs
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Remote Labs - Vancouver
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Remote Labs - Okanagan
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UBC SalesForce
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UBC ServiceNow
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UBC Sharepoint
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UBC Student Service Centre
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UBC Team Share
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UBC Workday
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UBC Zoom
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UBC Other
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Other - Vancouver
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UBC Vancouver Contact Centre Intermittent Audio Issues June 5, 2026
Started 5 Jun 2026 17:08:04 (8 days ago), resolved 8 Jun 2026 17:16:13 (5 days ago)
Incident without Impact
Resolved
Other - Vancouver
Please be advised that UBC Vancouver Contact Centre users may be experiencing intermittent audio issues. The main symptom includes the incoming caller not being able to hear the contact centre agent. Technicians are working with the respective vendors on a resolution
Other - Okanagan
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Fri 12
now
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