UBC status is Operational

Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
UBC Identity Provider
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
UBC Applicant & Student Federation (idb0)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
UBC SecureLink Federation (slid)
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
UBC -- Identity Verification
Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now

UBC Workday

Wed 30
Thu 31
Fri 1
Sat 2
Sun 3
Mon 4
Tue 5
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of UBC outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
Incident without Impact
Monitoring
UBC Applicant & Student Federation (idb0)
UBC Identity Provider
UBC SecureLink Federation (slid)
UBC -- Identity Verification
Workday

As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

Merging/Deduplication unavailable

Our next update will be at 16:00 PT.

Recently Resolved Incidents

No recent incidents

UBC Outage Survival Guide

A step-by-step guide to help you survive a UBC outage
NaN%

    UBC Components

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Campus Wide Login

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    CWL Web Services
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    UBC Identity Provider
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
    Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
    Incident without Impact
    Monitoring
    UBC Applicant & Student Federation (idb0)
    UBC Identity Provider
    UBC SecureLink Federation (slid)
    UBC -- Identity Verification
    Workday

    As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

    All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

    Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

    Merging/Deduplication unavailable

    Our next update will be at 16:00 PT.

    Multi-factor Authentication (MFA)
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Identity Broker

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    UBC Applicant & Student Federation (idb0)
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
    Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
    Incident without Impact
    Monitoring
    UBC Applicant & Student Federation (idb0)
    UBC Identity Provider
    UBC SecureLink Federation (slid)
    UBC -- Identity Verification
    Workday

    As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

    All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

    Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

    Merging/Deduplication unavailable

    Our next update will be at 16:00 PT.

    UBC OpenID Federation (idb1)
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    UBC Faculty of Medicine and BC Health Authority Federation (idb2)
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    UBC Beaty Museum of Biodiversity (idb3)
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    UBC SecureLink Federation (slid)
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
    Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
    Incident without Impact
    Monitoring
    UBC Applicant & Student Federation (idb0)
    UBC Identity Provider
    UBC SecureLink Federation (slid)
    UBC -- Identity Verification
    Workday

    As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

    All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

    Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

    Merging/Deduplication unavailable

    Our next update will be at 16:00 PT.

    UBC One-time Link Identity (olid)
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    UBC -- Identity Verification
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
    Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
    Incident without Impact
    Monitoring
    UBC Applicant & Student Federation (idb0)
    UBC Identity Provider
    UBC SecureLink Federation (slid)
    UBC -- Identity Verification
    Workday

    As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

    All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

    Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

    Merging/Deduplication unavailable

    Our next update will be at 16:00 PT.

    UBC Canvas

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Confluence

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC EduCloud Server

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Management Interface - https://bcnet.educloud.ubc.ca
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Management Interface - https://dr.educloud.ubc.ca
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Server Infrastructure - Vancouver
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Server Infrastructure - Kamloops
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Email Services

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Faculty and Staff Email (FASmail)
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    UBC Student Email
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Mail Relay
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Mailing List
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Home Drive

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Home Drive - Vancouver
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Home Drive - Okanagan
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Advanced Research Computing

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    ARC Sockeye
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    ARC Chinook
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Microsoft 365

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    OneDrive
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Teams
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Network - Campus

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Network - Hospitals
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Network - Okanagan
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Network - Point Grey
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Network - Robson Square
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Network - Wireless

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Wireless - Hospitals
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Wireless - Okanagan
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Wireless - Point Grey
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Wireless - Robson Square
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Network - VPN

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    VPN - Okanagan
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    VPN - Point Grey
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Voice Services

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Telephone Service - Vancouver
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Telephone Service - Okanagan
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Contact Centre - Vancouver
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Contact Centre - Okanagan
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Remote Labs

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Remote Labs - Vancouver
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Remote Labs - Okanagan
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC SalesForce

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC ServiceNow

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Student Service Centre

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Sharepoint

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Team Share

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Workday

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
    Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
    Incident without Impact
    Monitoring
    UBC Applicant & Student Federation (idb0)
    UBC Identity Provider
    UBC SecureLink Federation (slid)
    UBC -- Identity Verification
    Workday

    As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

    All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

    Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

    Merging/Deduplication unavailable

    Our next update will be at 16:00 PT.

    UBC Zoom

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now

    UBC Other

    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Other - Vancouver
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now
    Other - Okanagan
    Wed 30
    Thu 31
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    now