UBC Status

UBC Status

Real-time updates of UBC issues and outages

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UBC status is Operational

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UBC Identity Provider
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UBC Applicant & Student Federation (idb0)
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UBC SecureLink Federation (slid)
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UBC -- Identity Verification
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UBC Workday

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Active Incidents

Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
Incident without Impact
Monitoring
UBC Applicant & Student Federation (idb0)
UBC Identity Provider
UBC SecureLink Federation (slid)
UBC -- Identity Verification
Workday

As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

Merging/Deduplication unavailable

Our next update will be at 16:00 PT.

See all updates

Recently Resolved Incidents

No recent incidents

UBC Outage Survival Guide

A step-by-step guide to help you survive a UBC outage
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    UBC Components

    UBC Status

    UBC

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    UBC Campus Wide Login

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    CWL Web Services
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    UBC Identity Provider
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    Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
    Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
    Incident without Impact
    Monitoring
    UBC Applicant & Student Federation (idb0)
    UBC Identity Provider
    UBC SecureLink Federation (slid)
    UBC -- Identity Verification
    Workday

    As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

    All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

    Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

    Merging/Deduplication unavailable

    Our next update will be at 16:00 PT.

    See all updates
    Multi-factor Authentication (MFA)
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    UBC Identity Broker

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    UBC Applicant & Student Federation (idb0)
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    Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
    Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
    Incident without Impact
    Monitoring
    UBC Applicant & Student Federation (idb0)
    UBC Identity Provider
    UBC SecureLink Federation (slid)
    UBC -- Identity Verification
    Workday

    As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

    All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

    Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

    Merging/Deduplication unavailable

    Our next update will be at 16:00 PT.

    See all updates
    UBC OpenID Federation (idb1)
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    UBC Faculty of Medicine and BC Health Authority Federation (idb2)
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    UBC Beaty Museum of Biodiversity (idb3)
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    UBC SecureLink Federation (slid)
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    Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
    Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
    Incident without Impact
    Monitoring
    UBC Applicant & Student Federation (idb0)
    UBC Identity Provider
    UBC SecureLink Federation (slid)
    UBC -- Identity Verification
    Workday

    As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

    All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

    Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

    Merging/Deduplication unavailable

    Our next update will be at 16:00 PT.

    See all updates
    UBC One-time Link Identity (olid)
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    UBC -- Identity Verification
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    Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
    Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
    Incident without Impact
    Monitoring
    UBC Applicant & Student Federation (idb0)
    UBC Identity Provider
    UBC SecureLink Federation (slid)
    UBC -- Identity Verification
    Workday

    As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

    All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

    Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

    Merging/Deduplication unavailable

    Our next update will be at 16:00 PT.

    See all updates

    UBC Canvas

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    UBC Confluence

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    UBC EduCloud Server

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    Management Interface - https://bcnet.educloud.ubc.ca
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    Management Interface - https://dr.educloud.ubc.ca
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    Server Infrastructure - Vancouver
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    Server Infrastructure - Kamloops
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    UBC Email Services

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    Faculty and Staff Email (FASmail)
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    UBC Student Email
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    Mail Relay
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    Mailing List
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    UBC Home Drive

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    Home Drive - Vancouver
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    Home Drive - Okanagan
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    UBC Advanced Research Computing

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    ARC Sockeye
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    ARC Chinook
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    UBC Microsoft 365

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    OneDrive
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    Teams
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    UBC Network - Campus

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    Network - Hospitals
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    Network - Okanagan
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    Network - Point Grey
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    Network - Robson Square
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    UBC Network - Wireless

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    Wireless - Hospitals
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    Wireless - Okanagan
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    Wireless - Point Grey
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    Wireless - Robson Square
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    UBC Network - VPN

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    VPN - Okanagan
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    VPN - Point Grey
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    UBC Voice Services

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    Telephone Service - Vancouver
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    Telephone Service - Okanagan
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    Contact Centre - Vancouver
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    UBC Remote Labs

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    Remote Labs - Vancouver
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    UBC SalesForce

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    UBC ServiceNow

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    UBC Student Service Centre

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    UBC Team Share

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    UBC Workday

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    Authentication Issues Impacting Select UBC Services, 13:00 PT, Sunday July 20, 2025
    Started 20 Jul 2025 22:21:03 (17 days ago), still ongoing
    Incident without Impact
    Monitoring
    UBC Applicant & Student Federation (idb0)
    UBC Identity Provider
    UBC SecureLink Federation (slid)
    UBC -- Identity Verification
    Workday

    As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.

    All CWL Account creation will be unavailable to: Students, applicants, alumni LLIS learners Basic Workers

    Authentication to the following services will be unavailable: Workday Appian Library (OpenAthens, Dryad, Meescan) UBC Bookstore LLIS Public/Staff portals PrairieLearn (CPSC) Faculty of Medicine (REAP) Applicant Service Centre (ASC) CWL Account Upgrader (CWLU) DAF website DeDupe website PHUB-admin website Science One UNI CRM UBC Student Housing and Community Services myAccount (including UBC Card) Vidcruiter UPass UBC Elections AMS Elections Faculty of Medicine simIQ Verify SP

    Merging/Deduplication unavailable

    Our next update will be at 16:00 PT.

    See all updates

    UBC Zoom

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    UBC Other

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    Other - Vancouver
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    Other - Okanagan
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