UBC Status
Real-time updates of UBC issues and outages
UBC status is Under Maintenance
UBC Network - Campus
Network - Point Grey
Other - Vancouver
Other - Okanagan
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Active Incidents
Please be advised that UBC Vancouver Contact Centre users may be experiencing intermittent audio issues. The main symptom includes the incoming caller not being able to hear the contact centre agent. Technicians are working with the respective vendors on a resolution
Recently Resolved Incidents
Due to a planned building power shutdown the network for the Neville Scarfe Building is currently unavailable.
This impacts, Wireless, landlines and hardwired connections/docking stations.
Microsoft Copilot users may be experiencing intermittent slowness or non-response from Copilot. Microsoft is aware of the issue and is actively working to recover the service. Next update will be provided at 12:00 PT.
Users are currently unable to claim U-Passes after logging in to https://upassbc.translink.ca/
UBC IT technicians are aware of the issue and investigating with the vendor.
As of 17:30 PT on May 29, 2026, UBC Moodle, iPeer, ComPAIR, Wiki, Exam Card Scanner, and LTPS User Interface are all unavailable.
UBC LTIC technicians have been contacted and are investigating the issue.
Another update will be provided by 19:00 PT.
UBC Outage Survival Guide
UBC Components
UBC Campus Wide Login
CWL Web Services
UBC Identity Provider
Multi-factor Authentication (MFA)
UBC Identity Broker
UBC Applicant & Student Federation (idb0)
UBC OpenID Federation (idb1)
UBC Faculty of Medicine and BC Health Authority Federation (idb2)
UBC Beaty Museum of Biodiversity (idb3)
UBC SecureLink Federation (slid)
UBC One-time Link Identity (olid)
UBC -- Identity Verification
UBC Canvas
UBC Confluence
UBC EduCloud Server
Management Interface - https://bcnet.educloud.ubc.ca
Management Interface - https://dr.educloud.ubc.ca
Server Infrastructure - Vancouver
Server Infrastructure - Kamloops
UBC Email Services
Faculty and Staff Email (FASmail)
UBC Student Email
Mail Relay
Mailing List
UBC Home Drive
Home Drive - Vancouver
Home Drive - Okanagan
UBC Advanced Research Computing
ARC Sockeye
ARC Chinook
UBC Microsoft 365
OneDrive
Teams
UBC Network - Campus
Network - Hospitals
Network - Okanagan
Network - Point Grey
Due to a planned building power shutdown the network for the Neville Scarfe Building is currently unavailable.
This impacts, Wireless, landlines and hardwired connections/docking stations.
Network - Robson Square
UBC Network - Wireless
Wireless - Hospitals
Wireless - Okanagan
Wireless - Point Grey
Wireless - Robson Square
UBC Network - VPN
VPN - Okanagan
VPN - Point Grey
UBC Voice Services
Telephone Service - Vancouver
Telephone Service - Okanagan
Contact Centre - Vancouver
Contact Centre - Okanagan
UBC Remote Labs
Remote Labs - Vancouver
Remote Labs - Okanagan
UBC SalesForce
UBC ServiceNow
UBC Sharepoint
UBC Student Service Centre
UBC Team Share
UBC Workday
UBC Zoom
UBC Other
Other - Vancouver
Microsoft Copilot users may be experiencing intermittent slowness or non-response from Copilot. Microsoft is aware of the issue and is actively working to recover the service. Next update will be provided at 12:00 PT.
As of 17:30 PT on May 29, 2026, UBC Moodle, iPeer, ComPAIR, Wiki, Exam Card Scanner, and LTPS User Interface are all unavailable.
UBC LTIC technicians have been contacted and are investigating the issue.
Another update will be provided by 19:00 PT.
Users are currently unable to claim U-Passes after logging in to https://upassbc.translink.ca/
UBC IT technicians are aware of the issue and investigating with the vendor.
Please be advised that UBC Vancouver Contact Centre users may be experiencing intermittent audio issues. The main symptom includes the incoming caller not being able to hear the contact centre agent. Technicians are working with the respective vendors on a resolution
Other - Okanagan
Microsoft Copilot users may be experiencing intermittent slowness or non-response from Copilot. Microsoft is aware of the issue and is actively working to recover the service. Next update will be provided at 12:00 PT.
As of 17:30 PT on May 29, 2026, UBC Moodle, iPeer, ComPAIR, Wiki, Exam Card Scanner, and LTPS User Interface are all unavailable.
UBC LTIC technicians have been contacted and are investigating the issue.
Another update will be provided by 19:00 PT.
Users are currently unable to claim U-Passes after logging in to https://upassbc.translink.ca/
UBC IT technicians are aware of the issue and investigating with the vendor.