UBC Status
Real-time updates of UBC issues and outages
UBC status is Operational
Other - Vancouver
Other - Okanagan
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Active Incidents
Microsoft has announced that effective July 13th, 2026, Office applications will no longer be supported on older MacOS and iOS systems, and further, they are removing support for older versions of Office entirely.
• Clients which are running operating systems earlier than the following minimums will no longer be able to edit or save files after the change:
Mac OS – minimum version 12.0 (Monterey)
iOS – minimum version 17.0
• Clients who are using Office 2019 for Mac, regardless of operating system, will be unable to edit or save files after the change.
• Clients who are using Office 2021 for Mac or MS 365 apps on iPhone and iPads will continue to function normally, provided the operating systems are supported (as listed above) and at the following minimum software versions:
Office 2021 for Mac – minimum version 16.83
MS365 apps for iOS – minimum version 2.93
UBC IT strongly recommends that all clients running Office on a Mac, iPhone, or iPad update their operating systems and Office software before July 13th to prevent any disruptions.
For more information, see https://ubc.service-now.com/kb_view.do?sysparm_article=KB0020043
We are currently experiencing an issue affecting ASDM authentication via Cisco ISE in order to manage some departmental ASA firewall contexts. We are working closely with the vendor to resolve this. Currently a fix or workaround has not been identified. We will provide an update as soon as one is available. Thank you for your patience and cooperation.
Recently Resolved Incidents
The vendor TouchNet has advised that they are aware of an issue impacting some users and students logging in to TouchNet PROD this afternoon and is actively working to resolve. They anticipate providing another update by 2 p.m. PT, if not sooner and apologize for the inconvenience.
For any questions please contact [email protected]
The Final Grade Submission Tool (FGST) is unavailable at the moment. Faculty and staff are not able to access and use this tool. Please check back here for the latest status. We will provide updates as soon as possible.
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Other - Vancouver
We are currently experiencing an issue affecting ASDM authentication via Cisco ISE in order to manage some departmental ASA firewall contexts. We are working closely with the vendor to resolve this. Currently a fix or workaround has not been identified. We will provide an update as soon as one is available. Thank you for your patience and cooperation.
The Final Grade Submission Tool (FGST) is unavailable at the moment. Faculty and staff are not able to access and use this tool. Please check back here for the latest status. We will provide updates as soon as possible.
The vendor TouchNet has advised that they are aware of an issue impacting some users and students logging in to TouchNet PROD this afternoon and is actively working to resolve. They anticipate providing another update by 2 p.m. PT, if not sooner and apologize for the inconvenience.
For any questions please contact [email protected]
Microsoft has announced that effective July 13th, 2026, Office applications will no longer be supported on older MacOS and iOS systems, and further, they are removing support for older versions of Office entirely.
• Clients which are running operating systems earlier than the following minimums will no longer be able to edit or save files after the change:
Mac OS – minimum version 12.0 (Monterey)
iOS – minimum version 17.0
• Clients who are using Office 2019 for Mac, regardless of operating system, will be unable to edit or save files after the change.
• Clients who are using Office 2021 for Mac or MS 365 apps on iPhone and iPads will continue to function normally, provided the operating systems are supported (as listed above) and at the following minimum software versions:
Office 2021 for Mac – minimum version 16.83
MS365 apps for iOS – minimum version 2.93
UBC IT strongly recommends that all clients running Office on a Mac, iPhone, or iPad update their operating systems and Office software before July 13th to prevent any disruptions.
For more information, see https://ubc.service-now.com/kb_view.do?sysparm_article=KB0020043
Other - Okanagan
We are currently experiencing an issue affecting ASDM authentication via Cisco ISE in order to manage some departmental ASA firewall contexts. We are working closely with the vendor to resolve this. Currently a fix or workaround has not been identified. We will provide an update as soon as one is available. Thank you for your patience and cooperation.
The Final Grade Submission Tool (FGST) is unavailable at the moment. Faculty and staff are not able to access and use this tool. Please check back here for the latest status. We will provide updates as soon as possible.
The vendor TouchNet has advised that they are aware of an issue impacting some users and students logging in to TouchNet PROD this afternoon and is actively working to resolve. They anticipate providing another update by 2 p.m. PT, if not sooner and apologize for the inconvenience.
For any questions please contact [email protected]
Microsoft has announced that effective July 13th, 2026, Office applications will no longer be supported on older MacOS and iOS systems, and further, they are removing support for older versions of Office entirely.
• Clients which are running operating systems earlier than the following minimums will no longer be able to edit or save files after the change:
Mac OS – minimum version 12.0 (Monterey)
iOS – minimum version 17.0
• Clients who are using Office 2019 for Mac, regardless of operating system, will be unable to edit or save files after the change.
• Clients who are using Office 2021 for Mac or MS 365 apps on iPhone and iPads will continue to function normally, provided the operating systems are supported (as listed above) and at the following minimum software versions:
Office 2021 for Mac – minimum version 16.83
MS365 apps for iOS – minimum version 2.93
UBC IT strongly recommends that all clients running Office on a Mac, iPhone, or iPad update their operating systems and Office software before July 13th to prevent any disruptions.
For more information, see https://ubc.service-now.com/kb_view.do?sysparm_article=KB0020043