UNC Chapel Hill - ITS status is Operational

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Remote Sites
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Campus Building Networks
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Wireless
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Sites WordPress
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UNC Chapel Hill - ITS Other Services

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Bingham, Robert Hall, Hall Network Problem Detected
Started 27 Oct 2026 10:36:40 (1 hour ago), still ongoing
Major Incident
Identified
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Bingham, Robert Hall, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Recently Resolved Incidents

Southport Building 2 Network Problem Detected
Started 27 Oct 2026 10:12:11 (2 hours ago), resolved 27 Oct 2026 10:42:20 (1 hour ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Southport Building 2. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Ackland Art Storage Pittsboro Network Problem Detected
Started 27 Oct 2026 10:12:23 (2 hours ago), resolved 27 Oct 2026 10:41:03 (1 hour ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Ackland Art Storage Pittsboro. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Bingham Facility Building Number 3 Network Problem Detected
Started 27 Oct 2026 10:12:15 (2 hours ago), resolved 27 Oct 2026 10:39:49 (1 hour ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Bingham Facility Building Number 3. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Frank Porter Graham Child Development Institute Network Problem Detected
Started 27 Oct 2026 10:12:17 (2 hours ago), resolved 27 Oct 2026 10:39:05 (1 hour ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Finley Golf Course Rd, 194 Suite 106 Network Problem Detected
Started 27 Oct 2026 10:12:23 (2 hours ago), resolved 27 Oct 2026 10:36:19 (1 hour ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Finley Golf Course Rd, 194 Suite 106. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Finley Golf Course Rd, 194 Suite 102 Network Problem Detected
Started 27 Oct 2026 10:12:13 (2 hours ago), resolved 27 Oct 2026 10:35:34 (1 hour ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Finley Golf Course Rd, 194 Suite 102. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Quadrangle Drive, 6340 Network Problem Detected
Started 27 Oct 2026 10:12:22 (2 hours ago), resolved 27 Oct 2026 10:34:50 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6340. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Quadrangle Drive, 6101 Network Problem Detected
Started 27 Oct 2026 10:12:39 (2 hours ago), resolved 27 Oct 2026 10:33:36 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6101. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Market St, 100 - Southern Village Network Problem Detected
Started 27 Oct 2026 10:12:14 (2 hours ago), resolved 27 Oct 2026 10:31:10 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Market St, 100 - Southern Village. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Joan H. Gillings Center for Dramatic Arts Network Problem Detected
Started 27 Oct 2026 09:39:41 (2 hours ago), resolved 27 Oct 2026 10:17:28 (2 hours ago)
Minor Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Joan H. Gillings Center for Dramatic Arts. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Carolina Living and Learning Residence Network Problem Detected
Started 27 Oct 2026 10:12:20 (2 hours ago), resolved 27 Oct 2026 10:16:01 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Carolina Living and Learning Residence. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Constitution Ave DC Network Problem Detected
Started 27 Oct 2026 10:12:24 (2 hours ago), resolved 27 Oct 2026 10:15:51 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Constitution Ave DC. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

TEACCH Asheville Technology Drive Network Problem Detected
Started 27 Oct 2026 10:12:25 (2 hours ago), resolved 27 Oct 2026 10:15:50 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at TEACCH Asheville Technology Drive. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Constitution Ave DC Network Problem Detected
Started 27 Oct 2026 10:12:12 (2 hours ago), resolved 27 Oct 2026 10:15:42 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Constitution Ave DC. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Daybreak UNC Horizons Network Problem Detected
Started 27 Oct 2026 10:12:23 (2 hours ago), resolved 27 Oct 2026 10:15:41 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Daybreak UNC Horizons. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

TEACCH - Greenville Network Problem Detected
Started 27 Oct 2026 10:12:23 (2 hours ago), resolved 27 Oct 2026 10:15:41 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at TEACCH - Greenville. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Teacch - Wilmington II Network Problem Detected
Started 27 Oct 2026 10:12:24 (2 hours ago), resolved 27 Oct 2026 10:15:40 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Teacch - Wilmington II. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Hearing and Communications Center Network Problem Detected
Started 27 Oct 2026 10:12:21 (2 hours ago), resolved 27 Oct 2026 10:15:37 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Hearing and Communications Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Teacch - Greensboro II Network Problem Detected
Started 27 Oct 2026 10:12:18 (2 hours ago), resolved 27 Oct 2026 10:15:35 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Teacch - Greensboro II. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Daybreak UNC Horizons Network Problem Detected
Started 27 Oct 2026 10:12:23 (2 hours ago), resolved 27 Oct 2026 10:15:22 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Daybreak UNC Horizons. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

TEACH Charlotte 2020 Network Problem Detected
Started 27 Oct 2026 10:12:24 (2 hours ago), resolved 27 Oct 2026 10:15:21 (2 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at TEACH Charlotte 2020. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Sites behind iQuila experiencing issues
Started 26 Oct 2026 12:03:54 (1 day ago), resolved 26 Oct 2026 13:26:33 (23 hours ago)
Major Incident
Resolved
Remote Sites

Sites that are behind the iQuila service are currently down. We are investigating an issue with the iQuila devices.

Quadrangle Drive, 6101 Network Problem Detected
Started 26 Oct 2026 11:00:15 (1 day ago), resolved 26 Oct 2026 13:22:36 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6101. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Finley Golf Course Rd, 194 Suite 106 Network Problem Detected
Started 26 Oct 2026 11:00:40 (1 day ago), resolved 26 Oct 2026 13:21:34 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Finley Golf Course Rd, 194 Suite 106. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Quadrangle Drive, 6340 Network Problem Detected
Started 26 Oct 2026 11:00:12 (1 day ago), resolved 26 Oct 2026 13:20:04 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6340. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Ackland Art Storage Pittsboro Network Problem Detected
Started 26 Oct 2026 11:00:12 (1 day ago), resolved 26 Oct 2026 13:13:04 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Ackland Art Storage Pittsboro. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Southport Building 2 Network Problem Detected
Started 26 Oct 2026 11:00:12 (1 day ago), resolved 26 Oct 2026 13:10:33 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Southport Building 2. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Finley Golf Course Rd, 194 Suite 102 Network Problem Detected
Started 26 Oct 2026 11:00:37 (1 day ago), resolved 26 Oct 2026 13:07:34 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Finley Golf Course Rd, 194 Suite 102. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Market St, 100 - Southern Village Network Problem Detected
Started 26 Oct 2026 11:00:13 (1 day ago), resolved 26 Oct 2026 13:05:19 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Market St, 100 - Southern Village. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Bingham Facility Building Number 3 Network Problem Detected
Started 26 Oct 2026 11:00:13 (1 day ago), resolved 26 Oct 2026 13:04:28 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Bingham Facility Building Number 3. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Frank Porter Graham Child Development Institute Network Problem Detected
Started 26 Oct 2026 11:00:11 (1 day ago), resolved 26 Oct 2026 13:03:20 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Constitution Ave DC Network Problem Detected
Started 26 Oct 2026 11:40:12 (1 day ago), resolved 26 Oct 2026 12:56:49 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Constitution Ave DC. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Constitution Ave DC Network Problem Detected
Started 26 Oct 2026 11:40:11 (1 day ago), resolved 26 Oct 2026 12:56:35 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Constitution Ave DC. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Teacch - Wilmington II Network Problem Detected
Started 26 Oct 2026 11:39:40 (1 day ago), resolved 26 Oct 2026 12:51:35 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Teacch - Wilmington II. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Hearing and Communications Center Network Problem Detected
Started 26 Oct 2026 11:40:14 (1 day ago), resolved 26 Oct 2026 12:51:18 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Hearing and Communications Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Daybreak UNC Horizons Network Problem Detected
Started 26 Oct 2026 11:40:36 (1 day ago), resolved 26 Oct 2026 12:51:14 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Daybreak UNC Horizons. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

TEACCH - Greenville Network Problem Detected
Started 26 Oct 2026 11:40:15 (1 day ago), resolved 26 Oct 2026 12:49:48 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at TEACCH - Greenville. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Teacch - Greensboro II Network Problem Detected
Started 26 Oct 2026 11:40:13 (1 day ago), resolved 26 Oct 2026 12:49:33 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Teacch - Greensboro II. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Carolina Living and Learning Residence Network Problem Detected
Started 26 Oct 2026 11:40:13 (1 day ago), resolved 26 Oct 2026 12:49:04 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Carolina Living and Learning Residence. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

TEACH Charlotte 2020 Network Problem Detected
Started 26 Oct 2026 11:40:09 (1 day ago), resolved 26 Oct 2026 12:48:59 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at TEACH Charlotte 2020. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

TEACCH Asheville Technology Drive Network Problem Detected
Started 26 Oct 2026 11:40:11 (1 day ago), resolved 26 Oct 2026 12:46:49 (23 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at TEACCH Asheville Technology Drive. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Daybreak UNC Horizons Network Problem Detected
Started 26 Oct 2026 11:39:40 (1 day ago), resolved 26 Oct 2026 12:30:05 (24 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Daybreak UNC Horizons. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

library.unc.edu
Started 21 Oct 2026 17:58:18 (6 days ago), resolved 23 Oct 2026 13:31:42 (4 days ago)
Major Incident
Resolved
Other Services

Access to library.unc.edu from off-campus connections has been temporarily blocked while we address the latest security vulnerability.

Off-campus access will be restored once the vulnerability has been addressed. VPN and campus connections are unaffected

We apologize for the inconvenience and appreciate your patience while we complete this security work.

Hanes Art Center Network Problem Detected
Started 23 Oct 2026 12:27:40 (4 days ago), resolved 23 Oct 2026 12:59:28 (4 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Hanes Art Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Porthole Building Network Problem Detected
Started 23 Oct 2026 10:22:50 (4 days ago), resolved 23 Oct 2026 10:23:56 (4 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Porthole Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Possible Issue Detected with Wireless
Started 23 Oct 2026 09:12:36 (4 days ago), resolved 23 Oct 2026 09:14:24 (4 days ago)
Minor Incident
Resolved
Wireless

Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

Franklin St, 109 E Network Problem Detected
Started 22 Oct 2026 14:07:11 (5 days ago), resolved 22 Oct 2026 16:53:36 (5 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Franklin St, 109 E. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Eduroam Enrollment Temporarily Unavailable
Started 21 Oct 2026 16:52:39 (6 days ago), resolved 22 Oct 2026 00:02:50 (6 days ago)
Major Incident
Resolved
Other Services

New Eduroam enrollments are currently unavailable. The vendor is currently working on patching a security vulnerability. The service will be back up after that is complete.

Smith Building, Mary Ann Network Problem Detected
Started 21 Oct 2026 10:17:41 (6 days ago), resolved 21 Oct 2026 10:17:41 (6 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Smith Building, Mary Ann. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Abernethy Hall Network Problem Detected
Started 21 Oct 2026 10:04:41 (6 days ago), resolved 21 Oct 2026 10:04:41 (6 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Abernethy Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Intermittent Wordpress issues
Started 20 Oct 2026 15:33:48 (7 days ago), resolved 20 Oct 2026 17:10:40 (7 days ago)
Minor Incident
Resolved
Sites WordPress

The ITS Operations Center has detected an issue impacting one or more of our services. Engineers are working with the vendor to resolve the issue.

Swain, David L., Hall Network Problem Detected
Started 20 Oct 2026 09:58:41 (7 days ago), resolved 20 Oct 2026 13:48:06 (7 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Swain, David L., Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

UNC Chapel Hill - ITS Outage Survival Guide

A step-by-step guide to help you survive a UNC Chapel Hill - ITS outage
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    UNC Chapel Hill - ITS Components

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    UNC Chapel Hill - ITS CloudApps

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    UNC Chapel Hill - ITS ConnectCarolina

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    ConnectCarolina Finance
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    ConnectCarolina HR
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    ImageNow
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    Infoporte
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    ConnectCarolina Portal
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    ConnectCarolina Student Admin
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    Tarheel/Ram Reports
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    Web Travel
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    UNC Chapel Hill - ITS Databases

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    UNC Chapel Hill - ITS Educational Technologies

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    Canvas
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    Panopto
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    Voicethread
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    Sakai
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    UNC Chapel Hill - ITS GitLab

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    UNC Chapel Hill - ITS ibiblio.org

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    UNC Chapel Hill - ITS Identity Access Management

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    Guest ID Authentication
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    Duo Two-Step Verification
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    Password Management
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    Onyen Creation
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    Guest ID Creation
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    LDAP
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    Single Sign On
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    UNC Chapel Hill - ITS Listserv

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    UNC Chapel Hill - ITS Network

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    Campus Location(s)
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    Remote Sites
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    Sites behind iQuila experiencing issues
    Started 26 Oct 2026 12:03:54 (1 day ago), resolved 26 Oct 2026 13:26:33 (23 hours ago)
    Major Incident
    Resolved
    Remote Sites

    Sites that are behind the iQuila service are currently down. We are investigating an issue with the iQuila devices.

    Data Center ITS
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    Data Center Hosted
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    Campus Building Networks
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    Swain, David L., Hall Network Problem Detected
    Started 20 Oct 2026 09:58:41 (7 days ago), resolved 20 Oct 2026 13:48:06 (7 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Swain, David L., Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Smith Building, Mary Ann Network Problem Detected
    Started 21 Oct 2026 10:17:41 (6 days ago), resolved 21 Oct 2026 10:17:41 (6 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Smith Building, Mary Ann. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Abernethy Hall Network Problem Detected
    Started 21 Oct 2026 10:04:41 (6 days ago), resolved 21 Oct 2026 10:04:41 (6 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Abernethy Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Franklin St, 109 E Network Problem Detected
    Started 22 Oct 2026 14:07:11 (5 days ago), resolved 22 Oct 2026 16:53:36 (5 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Franklin St, 109 E. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Porthole Building Network Problem Detected
    Started 23 Oct 2026 10:22:50 (4 days ago), resolved 23 Oct 2026 10:23:56 (4 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Porthole Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Hanes Art Center Network Problem Detected
    Started 23 Oct 2026 12:27:40 (4 days ago), resolved 23 Oct 2026 12:59:28 (4 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Hanes Art Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Market St, 100 - Southern Village Network Problem Detected
    Started 26 Oct 2026 11:00:13 (1 day ago), resolved 26 Oct 2026 13:05:19 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Market St, 100 - Southern Village. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Bingham Facility Building Number 3 Network Problem Detected
    Started 26 Oct 2026 11:00:13 (1 day ago), resolved 26 Oct 2026 13:04:28 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Bingham Facility Building Number 3. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Frank Porter Graham Child Development Institute Network Problem Detected
    Started 26 Oct 2026 11:00:11 (1 day ago), resolved 26 Oct 2026 13:03:20 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Southport Building 2 Network Problem Detected
    Started 26 Oct 2026 11:00:12 (1 day ago), resolved 26 Oct 2026 13:10:33 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Southport Building 2. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Finley Golf Course Rd, 194 Suite 102 Network Problem Detected
    Started 26 Oct 2026 11:00:37 (1 day ago), resolved 26 Oct 2026 13:07:34 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Finley Golf Course Rd, 194 Suite 102. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Quadrangle Drive, 6101 Network Problem Detected
    Started 26 Oct 2026 11:00:15 (1 day ago), resolved 26 Oct 2026 13:22:36 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6101. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Finley Golf Course Rd, 194 Suite 106 Network Problem Detected
    Started 26 Oct 2026 11:00:40 (1 day ago), resolved 26 Oct 2026 13:21:34 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Finley Golf Course Rd, 194 Suite 106. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Quadrangle Drive, 6340 Network Problem Detected
    Started 26 Oct 2026 11:00:12 (1 day ago), resolved 26 Oct 2026 13:20:04 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6340. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Ackland Art Storage Pittsboro Network Problem Detected
    Started 26 Oct 2026 11:00:12 (1 day ago), resolved 26 Oct 2026 13:13:04 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Ackland Art Storage Pittsboro. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Constitution Ave DC Network Problem Detected
    Started 26 Oct 2026 11:40:12 (1 day ago), resolved 26 Oct 2026 12:56:49 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Constitution Ave DC. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Constitution Ave DC Network Problem Detected
    Started 26 Oct 2026 11:40:11 (1 day ago), resolved 26 Oct 2026 12:56:35 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Constitution Ave DC. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Teacch - Wilmington II Network Problem Detected
    Started 26 Oct 2026 11:39:40 (1 day ago), resolved 26 Oct 2026 12:51:35 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Teacch - Wilmington II. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Hearing and Communications Center Network Problem Detected
    Started 26 Oct 2026 11:40:14 (1 day ago), resolved 26 Oct 2026 12:51:18 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Hearing and Communications Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Daybreak UNC Horizons Network Problem Detected
    Started 26 Oct 2026 11:40:36 (1 day ago), resolved 26 Oct 2026 12:51:14 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Daybreak UNC Horizons. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    TEACCH - Greenville Network Problem Detected
    Started 26 Oct 2026 11:40:15 (1 day ago), resolved 26 Oct 2026 12:49:48 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at TEACCH - Greenville. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Teacch - Greensboro II Network Problem Detected
    Started 26 Oct 2026 11:40:13 (1 day ago), resolved 26 Oct 2026 12:49:33 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Teacch - Greensboro II. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Carolina Living and Learning Residence Network Problem Detected
    Started 26 Oct 2026 11:40:13 (1 day ago), resolved 26 Oct 2026 12:49:04 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Carolina Living and Learning Residence. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    TEACH Charlotte 2020 Network Problem Detected
    Started 26 Oct 2026 11:40:09 (1 day ago), resolved 26 Oct 2026 12:48:59 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at TEACH Charlotte 2020. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    TEACCH Asheville Technology Drive Network Problem Detected
    Started 26 Oct 2026 11:40:11 (1 day ago), resolved 26 Oct 2026 12:46:49 (23 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at TEACCH Asheville Technology Drive. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Daybreak UNC Horizons Network Problem Detected
    Started 26 Oct 2026 11:39:40 (1 day ago), resolved 26 Oct 2026 12:30:05 (24 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Daybreak UNC Horizons. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Joan H. Gillings Center for Dramatic Arts Network Problem Detected
    Started 27 Oct 2026 09:39:41 (2 hours ago), resolved 27 Oct 2026 10:17:28 (2 hours ago)
    Minor Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Joan H. Gillings Center for Dramatic Arts. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Southport Building 2 Network Problem Detected
    Started 27 Oct 2026 10:12:11 (2 hours ago), resolved 27 Oct 2026 10:42:20 (1 hour ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Southport Building 2. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Ackland Art Storage Pittsboro Network Problem Detected
    Started 27 Oct 2026 10:12:23 (2 hours ago), resolved 27 Oct 2026 10:41:03 (1 hour ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Ackland Art Storage Pittsboro. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Bingham Facility Building Number 3 Network Problem Detected
    Started 27 Oct 2026 10:12:15 (2 hours ago), resolved 27 Oct 2026 10:39:49 (1 hour ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Bingham Facility Building Number 3. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Frank Porter Graham Child Development Institute Network Problem Detected
    Started 27 Oct 2026 10:12:17 (2 hours ago), resolved 27 Oct 2026 10:39:05 (1 hour ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Bingham, Robert Hall, Hall Network Problem Detected
    Started 27 Oct 2026 10:36:40 (1 hour ago), still ongoing
    Major Incident
    Identified
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Bingham, Robert Hall, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Finley Golf Course Rd, 194 Suite 106 Network Problem Detected
    Started 27 Oct 2026 10:12:23 (2 hours ago), resolved 27 Oct 2026 10:36:19 (1 hour ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Finley Golf Course Rd, 194 Suite 106. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Finley Golf Course Rd, 194 Suite 102 Network Problem Detected
    Started 27 Oct 2026 10:12:13 (2 hours ago), resolved 27 Oct 2026 10:35:34 (1 hour ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Finley Golf Course Rd, 194 Suite 102. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Quadrangle Drive, 6340 Network Problem Detected
    Started 27 Oct 2026 10:12:22 (2 hours ago), resolved 27 Oct 2026 10:34:50 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6340. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Quadrangle Drive, 6101 Network Problem Detected
    Started 27 Oct 2026 10:12:39 (2 hours ago), resolved 27 Oct 2026 10:33:36 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6101. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Market St, 100 - Southern Village Network Problem Detected
    Started 27 Oct 2026 10:12:14 (2 hours ago), resolved 27 Oct 2026 10:31:10 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Market St, 100 - Southern Village. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Carolina Living and Learning Residence Network Problem Detected
    Started 27 Oct 2026 10:12:20 (2 hours ago), resolved 27 Oct 2026 10:16:01 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Carolina Living and Learning Residence. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Constitution Ave DC Network Problem Detected
    Started 27 Oct 2026 10:12:24 (2 hours ago), resolved 27 Oct 2026 10:15:51 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Constitution Ave DC. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    TEACCH Asheville Technology Drive Network Problem Detected
    Started 27 Oct 2026 10:12:25 (2 hours ago), resolved 27 Oct 2026 10:15:50 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at TEACCH Asheville Technology Drive. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Constitution Ave DC Network Problem Detected
    Started 27 Oct 2026 10:12:12 (2 hours ago), resolved 27 Oct 2026 10:15:42 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Constitution Ave DC. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Daybreak UNC Horizons Network Problem Detected
    Started 27 Oct 2026 10:12:23 (2 hours ago), resolved 27 Oct 2026 10:15:41 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Daybreak UNC Horizons. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    TEACCH - Greenville Network Problem Detected
    Started 27 Oct 2026 10:12:23 (2 hours ago), resolved 27 Oct 2026 10:15:41 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at TEACCH - Greenville. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Teacch - Wilmington II Network Problem Detected
    Started 27 Oct 2026 10:12:24 (2 hours ago), resolved 27 Oct 2026 10:15:40 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Teacch - Wilmington II. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Hearing and Communications Center Network Problem Detected
    Started 27 Oct 2026 10:12:21 (2 hours ago), resolved 27 Oct 2026 10:15:37 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Hearing and Communications Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Teacch - Greensboro II Network Problem Detected
    Started 27 Oct 2026 10:12:18 (2 hours ago), resolved 27 Oct 2026 10:15:35 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Teacch - Greensboro II. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Daybreak UNC Horizons Network Problem Detected
    Started 27 Oct 2026 10:12:23 (2 hours ago), resolved 27 Oct 2026 10:15:22 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Daybreak UNC Horizons. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    TEACH Charlotte 2020 Network Problem Detected
    Started 27 Oct 2026 10:12:24 (2 hours ago), resolved 27 Oct 2026 10:15:21 (2 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at TEACH Charlotte 2020. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Wireless
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    Possible Issue Detected with Wireless
    Started 23 Oct 2026 09:12:36 (4 days ago), resolved 23 Oct 2026 09:14:24 (4 days ago)
    Minor Incident
    Resolved
    Wireless

    Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

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    Network RADIUS
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    Internet Connection
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    UNC Chapel Hill - ITS Office 365

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    Exchange Online
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    UNC Chapel Hill - ITS Security

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    www.unc.edu
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    Intermittent Wordpress issues
    Started 20 Oct 2026 15:33:48 (7 days ago), resolved 20 Oct 2026 17:10:40 (7 days ago)
    Minor Incident
    Resolved
    Sites WordPress

    The ITS Operations Center has detected an issue impacting one or more of our services. Engineers are working with the vendor to resolve the issue.

    Web.unc.edu WordPress
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    UNC Chapel Hill - ITS Other Services

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    Eduroam Enrollment Temporarily Unavailable
    Started 21 Oct 2026 16:52:39 (6 days ago), resolved 22 Oct 2026 00:02:50 (6 days ago)
    Major Incident
    Resolved
    Other Services

    New Eduroam enrollments are currently unavailable. The vendor is currently working on patching a security vulnerability. The service will be back up after that is complete.

    library.unc.edu
    Started 21 Oct 2026 17:58:18 (6 days ago), resolved 23 Oct 2026 13:31:42 (4 days ago)
    Major Incident
    Resolved
    Other Services

    Access to library.unc.edu from off-campus connections has been temporarily blocked while we address the latest security vulnerability.

    Off-campus access will be restored once the vulnerability has been addressed. VPN and campus connections are unaffected

    We apologize for the inconvenience and appreciate your patience while we complete this security work.

    UNC Chapel Hill - ITS Zoom

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