UNC Chapel Hill - ITS Status

UNC Chapel Hill - ITS Status

Real-time updates of UNC Chapel Hill - ITS issues and outages

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Jump to:IncidentsOutage GuideAlternativesUNC Chapel Hill - ITS siteStatus page

UNC Chapel Hill - ITS status is Operational

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Canvas
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Campus Building Networks
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UNC Chapel Hill - ITS TeamDynamix

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UNC Chapel Hill - ITS Other Services

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Active Incidents

No active incidents

Recently Resolved Incidents

Possible Issue Detected with TeamDynamix
Started 18 Jul 2026 02:22:19 (21 hours ago), resolved 18 Jul 2026 02:44:22 (20 hours ago)
Minor Incident
Resolved
TeamDynamix

Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

See all updates
U.Commerce and OneCard Login Issues
Started 13 Jul 2026 14:41:55 (5 days ago), resolved 16 Jul 2026 18:40:25 (2 days ago)
Minor Incident
Resolved
Other Services

ALERT: U.Commerce and OneCard Login Issues TouchNet is aware of an issue impacting some users and students logging in to U.Commerce and OneCard applications this morning. Technical teams are actively investigating. We will provide another update by 11a.m. CT, if not sooner. We appreciate your patience as we resolve this issue.

If you have any questions regarding this notice, please contact TouchNet Customer Care at (888) 621-4451 or [email protected].

See all updates
Possible Issue Detected with Canvas
Started 16 Jul 2026 08:02:13 (3 days ago), resolved 16 Jul 2026 18:31:13 (2 days ago)
Minor Incident
Resolved
Canvas

Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

See all updates
Lenoir Hall Network Problem Detected
Started 15 Jul 2026 10:06:46 (4 days ago), resolved 15 Jul 2026 10:32:49 (4 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Lenoir Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

See all updates
The Dillon Network Problem Detected
Started 15 Jul 2026 04:32:44 (4 days ago), resolved 15 Jul 2026 06:24:35 (4 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at The Dillon. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

See all updates
IMS Coastal Processes Environmental Health Lab Network Problem Detected
Started 14 Jul 2026 14:13:16 (4 days ago), resolved 15 Jul 2026 00:27:19 (4 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at IMS Coastal Processes Environmental Health Lab. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

See all updates
Art Studio Building Network Problem Detected
Started 14 Jul 2026 01:08:45 (5 days ago), resolved 14 Jul 2026 01:24:49 (5 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Art Studio Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

See all updates
Art Studio Building Network Problem Detected
Started 13 Jul 2026 06:47:44 (6 days ago), resolved 13 Jul 2026 08:32:19 (6 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Art Studio Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

See all updates

UNC Chapel Hill - ITS Outage Survival Guide

A step-by-step guide to help you survive a UNC Chapel Hill - ITS outage
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    UNC Chapel Hill - ITS Components

    UNC Chapel Hill - ITS Status

    UNC Chapel Hill - ITS

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    UNC Chapel Hill - ITS CloudApps

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    UNC Chapel Hill - ITS ConnectCarolina

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    ConnectCarolina Finance
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    ConnectCarolina HR
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    ImageNow
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    Infoporte
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    ConnectCarolina Portal
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    ConnectCarolina Student Admin
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    Tarheel/Ram Reports
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    Web Travel
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    UNC Chapel Hill - ITS Databases

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    UNC Chapel Hill - ITS Educational Technologies

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    Canvas
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    Possible Issue Detected with Canvas
    Started 16 Jul 2026 08:02:13 (3 days ago), resolved 16 Jul 2026 18:31:13 (2 days ago)
    Minor Incident
    Resolved
    Canvas

    Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

    See all updates
    Panopto
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    Voicethread
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    Sakai
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    UNC Chapel Hill - ITS GitLab

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    UNC Chapel Hill - ITS ibiblio.org

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    UNC Chapel Hill - ITS Identity Access Management

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    Guest ID Authentication
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    Duo Two-Step Verification
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    Password Management
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    Onyen Creation
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    Guest ID Creation
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    LDAP
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    Single Sign On
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    UNC Chapel Hill - ITS Listserv

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    UNC Chapel Hill - ITS Network

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    Campus Location(s)
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    Remote Sites
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    Data Center ITS
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    Data Center Hosted
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    Campus Building Networks
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    Art Studio Building Network Problem Detected
    Started 14 Jul 2026 01:08:45 (5 days ago), resolved 14 Jul 2026 01:24:49 (5 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Art Studio Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    See all updates
    IMS Coastal Processes Environmental Health Lab Network Problem Detected
    Started 14 Jul 2026 14:13:16 (4 days ago), resolved 15 Jul 2026 00:27:19 (4 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at IMS Coastal Processes Environmental Health Lab. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    See all updates
    The Dillon Network Problem Detected
    Started 15 Jul 2026 04:32:44 (4 days ago), resolved 15 Jul 2026 06:24:35 (4 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at The Dillon. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    See all updates
    Lenoir Hall Network Problem Detected
    Started 15 Jul 2026 10:06:46 (4 days ago), resolved 15 Jul 2026 10:32:49 (4 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Lenoir Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    See all updates
    Art Studio Building Network Problem Detected
    Started 13 Jul 2026 06:47:44 (6 days ago), resolved 13 Jul 2026 08:32:19 (6 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Art Studio Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    See all updates
    Wireless
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    Campus DHCP
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    Campus DNS
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    F5 Load Balancing
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    Network Access Control
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    Network Time Protocol
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    Campus VPN
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    Voice Messaging
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    ITS Web Proxy
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    Network RADIUS
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    Network Server Complex
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    Internet Connection
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    UNC Chapel Hill - ITS Office 365

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    Exchange Online
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    Microsoft Teams
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    SharePoint Online
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    Identity Service
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    Microsoft 365 Apps
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    Microsoft Bookings
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    Microsoft Forms
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    Office for the web
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    OneDrive for Business
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    Multi-Factor Authentication (MFA)
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    Other Office 365 Services
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    UNC Chapel Hill - ITS Carolina Print Hub

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    UNC Chapel Hill - ITS Research Computing

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    RC Database
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    Virtual Computing Lab (VCL)
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    UNC Chapel Hill - ITS Security

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    ITS Firewall Services
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    School of Medicine Firewall Services
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    Main Campus Firewall Services
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    Data Center ITS Firewall Services
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    Endpoint Detection and Response
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    UNC Chapel Hill - ITS Splunk

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    UNC Chapel Hill - ITS TeamDynamix

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    Possible Issue Detected with TeamDynamix
    Started 18 Jul 2026 02:22:19 (21 hours ago), resolved 18 Jul 2026 02:44:22 (20 hours ago)
    Minor Incident
    Resolved
    TeamDynamix

    Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

    See all updates

    UNC Chapel Hill - ITS Service Now

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    UNC Chapel Hill - ITS TIM

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    UNC Chapel Hill - ITS Virtual Lab

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    UNC Chapel Hill - ITS UCS Virtualization Infrastructure

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    UNC Chapel Hill - ITS Web

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    www.unc.edu
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    alertcarolina.unc.edu
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    CarolinaGo
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    Tarheels.live WordPress
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    Sites WordPress
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    Web.unc.edu WordPress
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    School of Medicine WordPress
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    UNC Chapel Hill - ITS Windows Services

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    UNC Chapel Hill - ITS xMatters

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    UNC Chapel Hill - ITS Other Services

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    U.Commerce and OneCard Login Issues
    Started 13 Jul 2026 14:41:55 (5 days ago), resolved 16 Jul 2026 18:40:25 (2 days ago)
    Minor Incident
    Resolved
    Other Services

    ALERT: U.Commerce and OneCard Login Issues TouchNet is aware of an issue impacting some users and students logging in to U.Commerce and OneCard applications this morning. Technical teams are actively investigating. We will provide another update by 11a.m. CT, if not sooner. We appreciate your patience as we resolve this issue.

    If you have any questions regarding this notice, please contact TouchNet Customer Care at (888) 621-4451 or [email protected].

    See all updates

    UNC Chapel Hill - ITS Zoom

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    UNC Chapel Hill - ITS Alternatives

    Studentnet

    Campus Technology Services

    SeattleU IT Services

    Splashtop

    Phonecheck

    Huntress

    ITEL Services

    ASPEX

    Commonly Used Together

    Accredible

    Inspera

    Flip

    Renaissance Learning

    VitalSource

    Flocabulary

    SCORM Cloud

    Coursera

    National Student Clearinghouse

    Open LMS

    Blackboard

    Yellowdig

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