UNC Chapel Hill - ITS status is Under Maintenance

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ConnectCarolina Finance
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Campus Building Networks
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UNC Chapel Hill - ITS Splunk

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alertcarolina.unc.edu
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Mitchell Hall Network Problem Detected
Started 5 Feb 2025 11:16:02 (2 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Mitchell Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Gardner, O. Max, Hall Network Problem Detected
Started 1 Feb 2025 13:48:27 (2 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Gardner, O. Max, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Gerrard, Charles, Hall Network Problem Detected
Started 1 Feb 2025 13:35:02 (2 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Gerrard, Charles, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

YMCA Building Network Problem Detected
Started 1 Feb 2025 13:28:02 (2 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at YMCA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Chapman, Max C. Jr. Hall Network Problem Detected
Started 1 Feb 2025 12:28:01 (2 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Naval Armory Network Problem Detected
Started 1 Feb 2025 12:14:02 (2 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Naval Armory. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Spencer Residence Hall Network Problem Detected
Started 21 Jan 2025 11:24:02 (2 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Spencer Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Horney, Giles F Building Network Problem Detected
Started 18 Dec 2024 22:59:03 (3 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Cobb Residence Hall Network Problem Detected
Started 18 Dec 2024 13:25:02 (3 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Cobb Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Horney, Giles F Building Network Problem Detected
Started 17 Dec 2024 22:13:02 (3 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Physical Plant Maintenance Shop Network Problem Detected
Started 9 Dec 2024 15:40:04 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Physical Plant Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Grounds Maintenance Shop Network Problem Detected
Started 9 Dec 2024 15:40:03 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Grounds Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Taylor Campus Health Services Building, James Network Problem Detected
Started 9 Nov 2024 13:05:02 (5 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Taylor Campus Health Services Building, James. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

EPA Building Network Problem Detected
Started 9 Nov 2024 13:02:02 (5 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at EPA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Medical Biomolecular Research Building Network Problem Detected
Started 9 Nov 2024 13:02:02 (5 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Medical Biomolecular Research Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

South Chiller Plant Annex Network Problem Detected
Started 9 Nov 2024 12:13:03 (5 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at South Chiller Plant Annex. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Bell Tower, Morehead Patterson Network Problem Detected
Started 9 Nov 2024 11:54:03 (5 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Bell Tower, Morehead Patterson. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

First Dental Network Problem Detected
Started 30 Oct 2024 10:25:03 (5 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at First Dental. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Whitaker Mill Rd, 401 E Network Problem Detected
Started 21 Oct 2024 13:58:03 (5 months ago), still ongoing
Minor Incident
Identified
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Whitaker Mill Rd, 401 E. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Dey, William M., Hall Network Problem Detected
Started 16 Oct 2024 10:07:03 (6 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Dey, William M., Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Tarrson Hall Network Problem Detected
Started 3 Oct 2024 10:02:02 (6 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Tarrson Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Chapman, Max C. Jr. Hall Network Problem Detected
Started 18 Sep 2024 10:22:02 (7 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Recently Resolved Incidents

Possible Issue Detected: alertcarolina.unc.edu
Started 27 Mar 2025 13:28:13 (5 days ago), resolved 27 Mar 2025 13:37:23 (5 days ago)
Minor Incident
Resolved
alertcarolina.unc.edu

Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

ConnectCarolina - Finance Reporting unavailable
Started 26 Mar 2025 13:42:58 (6 days ago), resolved 26 Mar 2025 15:31:10 (6 days ago)
Major Incident
Resolved
ConnectCarolina Finance

The ConnectCarolina Finance Reporting environment is currently unavailable due to a significant performance degradation in a nightly business process. Administrators are monitoring the process and will update on progress as it runs to completion.

UNC Chapel Hill - ITS Outage Survival Guide

A step-by-step guide to help you survive a UNC Chapel Hill - ITS outage
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    UNC Chapel Hill - ITS Components

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    UNC Chapel Hill - ITS CloudApps

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    UNC Chapel Hill - ITS ConnectCarolina

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    ConnectCarolina Finance
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    ConnectCarolina - Finance Reporting unavailable
    Started 26 Mar 2025 13:42:58 (6 days ago), resolved 26 Mar 2025 15:31:10 (6 days ago)
    Major Incident
    Resolved
    ConnectCarolina Finance

    The ConnectCarolina Finance Reporting environment is currently unavailable due to a significant performance degradation in a nightly business process. Administrators are monitoring the process and will update on progress as it runs to completion.

    HR/Payroll
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    ImageNow
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    Infoporte
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    Portal
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    Student Administration
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    Tarheel/Ram Reports
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    Web Travel
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    UNC Chapel Hill - ITS Databases

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    UNC Chapel Hill - ITS Educational Technologies

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    Canvas
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    Zoom
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    Panopto
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    Voicethread
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    Sakai
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    UNC Chapel Hill - ITS GitLab

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    UNC Chapel Hill - ITS ibiblio.org

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    UNC Chapel Hill - ITS Identity Access Management

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    Guest ID Authentication
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    Duo Two-Step Verification
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    Password Management
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    Onyen Creation
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    Guest ID Creation
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    LDAP
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    Single Sign On
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    UNC Chapel Hill - ITS Listserv

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    UNC Chapel Hill - ITS Network

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    Campus Location(s)
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    Remote Sites
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    Data Center ITS
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    Data Center Hosted
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    Campus Building Networks
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    Whitaker Mill Rd, 401 E Network Problem Detected
    Started 21 Oct 2024 13:58:03 (5 months ago), still ongoing
    Minor Incident
    Identified
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Whitaker Mill Rd, 401 E. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Bell Tower, Morehead Patterson Network Problem Detected
    Started 9 Nov 2024 11:54:03 (5 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Bell Tower, Morehead Patterson. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    South Chiller Plant Annex Network Problem Detected
    Started 9 Nov 2024 12:13:03 (5 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at South Chiller Plant Annex. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Taylor Campus Health Services Building, James Network Problem Detected
    Started 9 Nov 2024 13:05:02 (5 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Taylor Campus Health Services Building, James. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    EPA Building Network Problem Detected
    Started 9 Nov 2024 13:02:02 (5 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at EPA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Medical Biomolecular Research Building Network Problem Detected
    Started 9 Nov 2024 13:02:02 (5 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Medical Biomolecular Research Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Chapman, Max C. Jr. Hall Network Problem Detected
    Started 18 Sep 2024 10:22:02 (7 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    First Dental Network Problem Detected
    Started 30 Oct 2024 10:25:03 (5 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at First Dental. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Tarrson Hall Network Problem Detected
    Started 3 Oct 2024 10:02:02 (6 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Tarrson Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Dey, William M., Hall Network Problem Detected
    Started 16 Oct 2024 10:07:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Dey, William M., Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Physical Plant Maintenance Shop Network Problem Detected
    Started 9 Dec 2024 15:40:04 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Physical Plant Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Grounds Maintenance Shop Network Problem Detected
    Started 9 Dec 2024 15:40:03 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Grounds Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Horney, Giles F Building Network Problem Detected
    Started 17 Dec 2024 22:13:02 (3 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Cobb Residence Hall Network Problem Detected
    Started 18 Dec 2024 13:25:02 (3 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Cobb Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Horney, Giles F Building Network Problem Detected
    Started 18 Dec 2024 22:59:03 (3 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Spencer Residence Hall Network Problem Detected
    Started 21 Jan 2025 11:24:02 (2 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Spencer Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Chapman, Max C. Jr. Hall Network Problem Detected
    Started 1 Feb 2025 12:28:01 (2 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Naval Armory Network Problem Detected
    Started 1 Feb 2025 12:14:02 (2 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Naval Armory. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    YMCA Building Network Problem Detected
    Started 1 Feb 2025 13:28:02 (2 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at YMCA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Gerrard, Charles, Hall Network Problem Detected
    Started 1 Feb 2025 13:35:02 (2 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Gerrard, Charles, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Gardner, O. Max, Hall Network Problem Detected
    Started 1 Feb 2025 13:48:27 (2 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Gardner, O. Max, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Mitchell Hall Network Problem Detected
    Started 5 Feb 2025 11:16:02 (2 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Mitchell Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Wireless
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    Campus DHCP
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    Campus DNS
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    F5 Load Balancing
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    Network Access Control
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    Network Time Protocol
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    Campus VPN
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    Voice Messaging
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    ITS Web Proxy
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    Network RADIUS
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    Network Server Complex
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    Internet Connection
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    UNC Chapel Hill - ITS Office 365

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    Exchange Online
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    Microsoft Teams
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    SharePoint Online
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    Identity Service
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    Microsoft 365 Apps
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    Microsoft Bookings
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    Microsoft Forms
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    Office for the web
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    OneDrive for Business
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    Multi-Factor Authentication (MFA)
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    Other Office 365 Services
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    UNC Chapel Hill - ITS Carolina Print Hub

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    UNC Chapel Hill - ITS Research Computing

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    RC Database
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    Virtual Computing Lab (VCL)
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    UNC Chapel Hill - ITS Security

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    ITS Firewall Services
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    School of Medicine Firewall Services
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    Main Campus Firewall Services
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    Data Center ITS Firewall Services
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    Endpoint Detection and Response
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    UNC Chapel Hill - ITS Service Now

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    UNC Chapel Hill - ITS Splunk

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    UNC Chapel Hill - ITS TeamDynamix

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    UNC Chapel Hill - ITS TIM

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    UNC Chapel Hill - ITS Virtual Lab

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    UNC Chapel Hill - ITS UCS Virtualization Infrastructure

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    UNC Chapel Hill - ITS Web

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    Possible Issue Detected: alertcarolina.unc.edu
    Started 27 Mar 2025 13:28:13 (5 days ago), resolved 27 Mar 2025 13:37:23 (5 days ago)
    Minor Incident
    Resolved
    alertcarolina.unc.edu

    Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

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