UNC Chapel Hill - ITS status is Operational

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ConnectCarolina Student Admin
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Campus Building Networks
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UNC Chapel Hill - ITS TeamDynamix

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Thomas Ruffin Jr Residence Hall Network Problem Detected
Started 13 May 2025 10:11:02 (21 days ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Thomas Ruffin Jr Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Mitchell Hall Network Problem Detected
Started 5 Feb 2025 11:16:02 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Mitchell Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Gardner, O. Max, Hall Network Problem Detected
Started 1 Feb 2025 13:48:27 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Gardner, O. Max, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Gerrard, Charles, Hall Network Problem Detected
Started 1 Feb 2025 13:35:02 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Gerrard, Charles, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

YMCA Building Network Problem Detected
Started 1 Feb 2025 13:28:02 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at YMCA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Chapman, Max C. Jr. Hall Network Problem Detected
Started 1 Feb 2025 12:28:01 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Naval Armory Network Problem Detected
Started 1 Feb 2025 12:14:02 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Naval Armory. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Spencer Residence Hall Network Problem Detected
Started 21 Jan 2025 11:24:02 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Spencer Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Horney, Giles F Building Network Problem Detected
Started 18 Dec 2024 22:59:03 (6 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Cobb Residence Hall Network Problem Detected
Started 18 Dec 2024 13:25:02 (6 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Cobb Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Horney, Giles F Building Network Problem Detected
Started 17 Dec 2024 22:13:02 (6 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Physical Plant Maintenance Shop Network Problem Detected
Started 9 Dec 2024 15:40:04 (6 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Physical Plant Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Grounds Maintenance Shop Network Problem Detected
Started 9 Dec 2024 15:40:03 (6 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Grounds Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Taylor Campus Health Services Building, James Network Problem Detected
Started 9 Nov 2024 13:05:02 (7 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Taylor Campus Health Services Building, James. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

EPA Building Network Problem Detected
Started 9 Nov 2024 13:02:02 (7 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at EPA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Medical Biomolecular Research Building Network Problem Detected
Started 9 Nov 2024 13:02:02 (7 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Medical Biomolecular Research Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

South Chiller Plant Annex Network Problem Detected
Started 9 Nov 2024 12:13:03 (7 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at South Chiller Plant Annex. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Bell Tower, Morehead Patterson Network Problem Detected
Started 9 Nov 2024 11:54:03 (7 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Bell Tower, Morehead Patterson. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

First Dental Network Problem Detected
Started 30 Oct 2024 10:25:03 (7 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at First Dental. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Whitaker Mill Rd, 401 E Network Problem Detected
Started 21 Oct 2024 13:58:03 (8 months ago), still ongoing
Minor Incident
Identified
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Whitaker Mill Rd, 401 E. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Dey, William M., Hall Network Problem Detected
Started 16 Oct 2024 10:07:03 (8 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Dey, William M., Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Tarrson Hall Network Problem Detected
Started 3 Oct 2024 10:02:02 (8 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Tarrson Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Chapman, Max C. Jr. Hall Network Problem Detected
Started 18 Sep 2024 10:22:02 (9 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Recently Resolved Incidents

School of Business Charlotte Network Problem Detected
Started 3 Jun 2025 04:31:02 (10 hours ago), resolved 3 Jun 2025 07:01:33 (8 hours ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at School of Business Charlotte. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Possible Issue Detected with ConnectCarolina Student Admin
Started 2 Jun 2025 22:21:04 (16 hours ago), resolved 2 Jun 2025 22:29:06 (16 hours ago)
Minor Incident
Resolved
ConnectCarolina Student Admin

Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

TDX Work Management not loading
Started 2 Jun 2025 12:47:58 (1 day ago), resolved 2 Jun 2025 18:48:36 (20 hours ago)
Major Incident
Resolved
TeamDynamix

We are experiencing degraded service for TeamDynamix. We are actively investigating reports of performance degradation this morning. This seems to mostly affect the Work Management (Users: formerly TDNext) interface at this time.

TEACH Charlotte 2020 Network Problem Detected
Started 29 May 2025 16:55:02 (5 days ago), resolved 29 May 2025 16:56:32 (5 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at TEACH Charlotte 2020. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

UNC Chapel Hill - ITS Outage Survival Guide

A step-by-step guide to help you survive a UNC Chapel Hill - ITS outage
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    UNC Chapel Hill - ITS Components

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    UNC Chapel Hill - ITS CloudApps

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    UNC Chapel Hill - ITS ConnectCarolina

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    ConnectCarolina Finance
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    ConnectCarolina HR
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    ImageNow
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    Infoporte
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    ConnectCarolina Portal
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    ConnectCarolina Student Admin
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    Possible Issue Detected with ConnectCarolina Student Admin
    Started 2 Jun 2025 22:21:04 (16 hours ago), resolved 2 Jun 2025 22:29:06 (16 hours ago)
    Minor Incident
    Resolved
    ConnectCarolina Student Admin

    Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

    Tarheel/Ram Reports
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    Web Travel
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    UNC Chapel Hill - ITS Databases

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    UNC Chapel Hill - ITS Educational Technologies

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    Canvas
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    Panopto
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    Voicethread
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    Sakai
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    UNC Chapel Hill - ITS GitLab

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    UNC Chapel Hill - ITS ibiblio.org

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    UNC Chapel Hill - ITS Identity Access Management

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    Guest ID Authentication
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    Duo Two-Step Verification
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    Password Management
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    Onyen Creation
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    Guest ID Creation
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    LDAP
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    Single Sign On
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    UNC Chapel Hill - ITS Listserv

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    UNC Chapel Hill - ITS Network

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    Campus Location(s)
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    Remote Sites
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    Data Center ITS
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    Data Center Hosted
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    Campus Building Networks
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    Whitaker Mill Rd, 401 E Network Problem Detected
    Started 21 Oct 2024 13:58:03 (8 months ago), still ongoing
    Minor Incident
    Identified
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Whitaker Mill Rd, 401 E. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Bell Tower, Morehead Patterson Network Problem Detected
    Started 9 Nov 2024 11:54:03 (7 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Bell Tower, Morehead Patterson. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    South Chiller Plant Annex Network Problem Detected
    Started 9 Nov 2024 12:13:03 (7 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at South Chiller Plant Annex. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Taylor Campus Health Services Building, James Network Problem Detected
    Started 9 Nov 2024 13:05:02 (7 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Taylor Campus Health Services Building, James. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    EPA Building Network Problem Detected
    Started 9 Nov 2024 13:02:02 (7 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at EPA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Medical Biomolecular Research Building Network Problem Detected
    Started 9 Nov 2024 13:02:02 (7 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Medical Biomolecular Research Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Chapman, Max C. Jr. Hall Network Problem Detected
    Started 18 Sep 2024 10:22:02 (9 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    First Dental Network Problem Detected
    Started 30 Oct 2024 10:25:03 (7 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at First Dental. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Tarrson Hall Network Problem Detected
    Started 3 Oct 2024 10:02:02 (8 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Tarrson Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Dey, William M., Hall Network Problem Detected
    Started 16 Oct 2024 10:07:03 (8 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Dey, William M., Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Physical Plant Maintenance Shop Network Problem Detected
    Started 9 Dec 2024 15:40:04 (6 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Physical Plant Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Grounds Maintenance Shop Network Problem Detected
    Started 9 Dec 2024 15:40:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Grounds Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Horney, Giles F Building Network Problem Detected
    Started 17 Dec 2024 22:13:02 (6 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Cobb Residence Hall Network Problem Detected
    Started 18 Dec 2024 13:25:02 (6 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Cobb Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Horney, Giles F Building Network Problem Detected
    Started 18 Dec 2024 22:59:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Spencer Residence Hall Network Problem Detected
    Started 21 Jan 2025 11:24:02 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Spencer Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Chapman, Max C. Jr. Hall Network Problem Detected
    Started 1 Feb 2025 12:28:01 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Naval Armory Network Problem Detected
    Started 1 Feb 2025 12:14:02 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Naval Armory. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    YMCA Building Network Problem Detected
    Started 1 Feb 2025 13:28:02 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at YMCA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Gerrard, Charles, Hall Network Problem Detected
    Started 1 Feb 2025 13:35:02 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Gerrard, Charles, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Gardner, O. Max, Hall Network Problem Detected
    Started 1 Feb 2025 13:48:27 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Gardner, O. Max, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Mitchell Hall Network Problem Detected
    Started 5 Feb 2025 11:16:02 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Mitchell Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Thomas Ruffin Jr Residence Hall Network Problem Detected
    Started 13 May 2025 10:11:02 (21 days ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Thomas Ruffin Jr Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    TEACH Charlotte 2020 Network Problem Detected
    Started 29 May 2025 16:55:02 (5 days ago), resolved 29 May 2025 16:56:32 (5 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at TEACH Charlotte 2020. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    School of Business Charlotte Network Problem Detected
    Started 3 Jun 2025 04:31:02 (10 hours ago), resolved 3 Jun 2025 07:01:33 (8 hours ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at School of Business Charlotte. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Wireless
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    Campus DHCP
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    Campus DNS
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    F5 Load Balancing
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    Network Access Control
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    Network Time Protocol
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    Campus VPN
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    Voice Messaging
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    ITS Web Proxy
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    Network RADIUS
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    Network Server Complex
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    Internet Connection
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    UNC Chapel Hill - ITS Office 365

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    Exchange Online
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    Microsoft Teams
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    SharePoint Online
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    Identity Service
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    Microsoft 365 Apps
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    Microsoft Bookings
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    Microsoft Forms
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    Office for the web
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    OneDrive for Business
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    Multi-Factor Authentication (MFA)
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    Other Office 365 Services
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    UNC Chapel Hill - ITS Carolina Print Hub

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    UNC Chapel Hill - ITS Research Computing

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    RC Database
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    Virtual Computing Lab (VCL)
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    UNC Chapel Hill - ITS Security

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    ITS Firewall Services
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    School of Medicine Firewall Services
    Tue 27
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    Main Campus Firewall Services
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    Data Center ITS Firewall Services
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    Endpoint Detection and Response
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    UNC Chapel Hill - ITS Splunk

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    UNC Chapel Hill - ITS Service Now

    Tue 27
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    UNC Chapel Hill - ITS TeamDynamix

    Tue 27
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    TDX Work Management not loading
    Started 2 Jun 2025 12:47:58 (1 day ago), resolved 2 Jun 2025 18:48:36 (20 hours ago)
    Major Incident
    Resolved
    TeamDynamix

    We are experiencing degraded service for TeamDynamix. We are actively investigating reports of performance degradation this morning. This seems to mostly affect the Work Management (Users: formerly TDNext) interface at this time.

    UNC Chapel Hill - ITS TIM

    Tue 27
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    UNC Chapel Hill - ITS Virtual Lab

    Tue 27
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    UNC Chapel Hill - ITS UCS Virtualization Infrastructure

    Tue 27
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    UNC Chapel Hill - ITS Web

    Tue 27
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    www.unc.edu
    Tue 27
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    alertcarolina.unc.edu
    Tue 27
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    CarolinaGo
    Tue 27
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    Tarheels.live WordPress
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    Sites WordPress
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    Web.unc.edu WordPress
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    School of Medicine WordPress
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    UNC Chapel Hill - ITS Windows Services

    Tue 27
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    UNC Chapel Hill - ITS xMatters

    Tue 27
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    UNC Chapel Hill - ITS Other Services

    Tue 27
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    UNC Chapel Hill - ITS Zoom

    Tue 27
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    Sun 1
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    now