UNC Chapel Hill - ITS Status

UNC Chapel Hill - ITS Status

Real-time updates of UNC Chapel Hill - ITS issues and outages

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UNC Chapel Hill - ITS status is Operational

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Canvas
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Campus Building Networks
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UNC Chapel Hill - ITS TeamDynamix

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UNC Chapel Hill - ITS xMatters

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Active Incidents

No active incidents

Recently Resolved Incidents

Possible Issue Detected with TeamDynamix
Started 3 Oct 2026 00:18:38 (4 days ago), resolved 3 Oct 2026 00:20:22 (4 days ago)
Minor Incident
Resolved
TeamDynamix

Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

See all updates
Cameron Ave, 215 West House Network Problem Detected
Started 2 Oct 2026 10:06:43 (4 days ago), resolved 2 Oct 2026 13:24:00 (4 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Cameron Ave, 215 West House. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

See all updates
Wilson Street, 205 Network Problem Detected
Started 2 Oct 2026 10:34:41 (4 days ago), resolved 2 Oct 2026 11:01:45 (4 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Wilson Street, 205. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

See all updates
xMatters Potential Issues
Started 1 Oct 2026 17:38:56 (5 days ago), resolved 1 Oct 2026 17:47:02 (5 days ago)
Minor Incident
Resolved
xMatters

xMatters has posted about known issues with their platform and are investigating. Missed notifications could be possible.

See all updates
James and Delight Allen Education Center Network Problem Detected
Started 30 Sep 2026 20:22:40 (6 days ago), resolved 30 Sep 2026 21:06:36 (6 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at James and Delight Allen Education Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

See all updates
Canvas External Tools Links Not Working
Started 30 Sep 2026 12:37:34 (6 days ago), resolved 30 Sep 2026 12:40:47 (6 days ago)
Minor Incident
Resolved
Canvas

ITS is currently aware of an issue with External Tool links on Canvas not working. Engineers have been alerted and are working to resolve the issue.

See all updates
Hill Commercial Building Network Problem Detected
Started 30 Sep 2026 10:06:11 (6 days ago), resolved 30 Sep 2026 10:41:36 (6 days ago)
Major Incident
Resolved
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Hill Commercial Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

See all updates

UNC Chapel Hill - ITS Outage Survival Guide

A step-by-step guide to help you survive a UNC Chapel Hill - ITS outage
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    UNC Chapel Hill - ITS Components

    UNC Chapel Hill - ITS Status

    UNC Chapel Hill - ITS

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    UNC Chapel Hill - ITS CloudApps

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    UNC Chapel Hill - ITS ConnectCarolina

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    ConnectCarolina Finance
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    ConnectCarolina HR
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    ImageNow
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    Infoporte
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    ConnectCarolina Portal
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    ConnectCarolina Student Admin
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    Tarheel/Ram Reports
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    Web Travel
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    UNC Chapel Hill - ITS Databases

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    UNC Chapel Hill - ITS Educational Technologies

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    Canvas
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    Canvas External Tools Links Not Working
    Started 30 Sep 2026 12:37:34 (6 days ago), resolved 30 Sep 2026 12:40:47 (6 days ago)
    Minor Incident
    Resolved
    Canvas

    ITS is currently aware of an issue with External Tool links on Canvas not working. Engineers have been alerted and are working to resolve the issue.

    See all updates
    Panopto
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    Voicethread
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    Sakai
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    UNC Chapel Hill - ITS GitLab

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    UNC Chapel Hill - ITS ibiblio.org

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    UNC Chapel Hill - ITS Identity Access Management

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    Guest ID Authentication
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    Duo Two-Step Verification
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    Password Management
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    Onyen Creation
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    Guest ID Creation
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    LDAP
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    Single Sign On
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    UNC Chapel Hill - ITS Listserv

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    UNC Chapel Hill - ITS Network

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    Campus Location(s)
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    Remote Sites
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    Data Center ITS
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    Data Center Hosted
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    Campus Building Networks
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    Hill Commercial Building Network Problem Detected
    Started 30 Sep 2026 10:06:11 (6 days ago), resolved 30 Sep 2026 10:41:36 (6 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Hill Commercial Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    See all updates
    James and Delight Allen Education Center Network Problem Detected
    Started 30 Sep 2026 20:22:40 (6 days ago), resolved 30 Sep 2026 21:06:36 (6 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at James and Delight Allen Education Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    See all updates
    Cameron Ave, 215 West House Network Problem Detected
    Started 2 Oct 2026 10:06:43 (4 days ago), resolved 2 Oct 2026 13:24:00 (4 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Cameron Ave, 215 West House. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    See all updates
    Wilson Street, 205 Network Problem Detected
    Started 2 Oct 2026 10:34:41 (4 days ago), resolved 2 Oct 2026 11:01:45 (4 days ago)
    Major Incident
    Resolved
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Wilson Street, 205. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    See all updates
    Wireless
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    Campus DHCP
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    Campus DNS
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    F5 Load Balancing
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    Network Access Control
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    Network Time Protocol
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    Campus VPN
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    Voice Messaging
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    ITS Web Proxy
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    Network RADIUS
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    Network Server Complex
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    Internet Connection
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    UNC Chapel Hill - ITS Office 365

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    Exchange Online
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    Microsoft Teams
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    SharePoint Online
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    Identity Service
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    Microsoft 365 Apps
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    Microsoft Bookings
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    Microsoft Forms
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    Office for the web
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    OneDrive for Business
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    Multi-Factor Authentication (MFA)
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    Other Office 365 Services
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    UNC Chapel Hill - ITS Carolina Print Hub

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    UNC Chapel Hill - ITS Research Computing

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    RC Database
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    Virtual Computing Lab (VCL)
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    UNC Chapel Hill - ITS Security

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    ITS Firewall Services
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    School of Medicine Firewall Services
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    Main Campus Firewall Services
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    Data Center ITS Firewall Services
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    Endpoint Detection and Response
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    UNC Chapel Hill - ITS Splunk

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    UNC Chapel Hill - ITS Service Now

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    UNC Chapel Hill - ITS TeamDynamix

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    Possible Issue Detected with TeamDynamix
    Started 3 Oct 2026 00:18:38 (4 days ago), resolved 3 Oct 2026 00:20:22 (4 days ago)
    Minor Incident
    Resolved
    TeamDynamix

    Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

    See all updates

    UNC Chapel Hill - ITS TIM

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    UNC Chapel Hill - ITS Virtual Lab

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    UNC Chapel Hill - ITS UCS Virtualization Infrastructure

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    UNC Chapel Hill - ITS Web

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    www.unc.edu
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    alertcarolina.unc.edu
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    CarolinaGo
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    Tarheels.live WordPress
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    Sites WordPress
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    Web.unc.edu WordPress
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    School of Medicine WordPress
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    UNC Chapel Hill - ITS Windows Services

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    UNC Chapel Hill - ITS xMatters

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    xMatters Potential Issues
    Started 1 Oct 2026 17:38:56 (5 days ago), resolved 1 Oct 2026 17:47:02 (5 days ago)
    Minor Incident
    Resolved
    xMatters

    xMatters has posted about known issues with their platform and are investigating. Missed notifications could be possible.

    See all updates

    UNC Chapel Hill - ITS Other Services

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    UNC Chapel Hill - ITS Zoom

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    UNC Chapel Hill - ITS Alternatives

    Studentnet

    Campus Technology Services

    SeattleU IT Services

    Splashtop

    Phonecheck

    Huntress

    ITEL Services

    ASPEX

    Commonly Used Together

    Accredible

    Inspera

    Flip

    Renaissance Learning

    VitalSource

    Flocabulary

    SCORM Cloud

    Coursera

    National Student Clearinghouse

    Open LMS

    Blackboard

    Yellowdig

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