UNC Chapel Hill - ITS status is Operational

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now
Zoom
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Campus Building Networks
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Mitchell Hall Network Problem Detected
Started 5 Feb 2025 11:16:02 (3 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Mitchell Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Gardner, O. Max, Hall Network Problem Detected
Started 1 Feb 2025 13:48:27 (3 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Gardner, O. Max, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Gerrard, Charles, Hall Network Problem Detected
Started 1 Feb 2025 13:35:02 (3 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Gerrard, Charles, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

YMCA Building Network Problem Detected
Started 1 Feb 2025 13:28:02 (3 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at YMCA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Chapman, Max C. Jr. Hall Network Problem Detected
Started 1 Feb 2025 12:28:01 (3 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Naval Armory Network Problem Detected
Started 1 Feb 2025 12:14:02 (3 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Naval Armory. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Spencer Residence Hall Network Problem Detected
Started 21 Jan 2025 11:24:02 (3 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Spencer Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Horney, Giles F Building Network Problem Detected
Started 18 Dec 2024 22:59:03 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Cobb Residence Hall Network Problem Detected
Started 18 Dec 2024 13:25:02 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Cobb Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Horney, Giles F Building Network Problem Detected
Started 17 Dec 2024 22:13:02 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Physical Plant Maintenance Shop Network Problem Detected
Started 9 Dec 2024 15:40:04 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Physical Plant Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Grounds Maintenance Shop Network Problem Detected
Started 9 Dec 2024 15:40:03 (4 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Grounds Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Taylor Campus Health Services Building, James Network Problem Detected
Started 9 Nov 2024 13:05:02 (5 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Taylor Campus Health Services Building, James. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

EPA Building Network Problem Detected
Started 9 Nov 2024 13:02:02 (5 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at EPA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Medical Biomolecular Research Building Network Problem Detected
Started 9 Nov 2024 13:02:02 (5 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Medical Biomolecular Research Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

South Chiller Plant Annex Network Problem Detected
Started 9 Nov 2024 12:13:03 (5 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at South Chiller Plant Annex. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Bell Tower, Morehead Patterson Network Problem Detected
Started 9 Nov 2024 11:54:03 (5 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Bell Tower, Morehead Patterson. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

First Dental Network Problem Detected
Started 30 Oct 2024 10:25:03 (6 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at First Dental. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Whitaker Mill Rd, 401 E Network Problem Detected
Started 21 Oct 2024 13:58:03 (6 months ago), still ongoing
Minor Incident
Identified
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Whitaker Mill Rd, 401 E. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Dey, William M., Hall Network Problem Detected
Started 16 Oct 2024 10:07:03 (6 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Dey, William M., Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Tarrson Hall Network Problem Detected
Started 3 Oct 2024 10:02:02 (7 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Tarrson Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Chapman, Max C. Jr. Hall Network Problem Detected
Started 18 Sep 2024 10:22:02 (7 months ago), still ongoing
Major Incident
Investigating
Campus Building Networks

Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

Recently Resolved Incidents

Possible Issue Detected with Zoom
Started 20 Apr 2025 23:54:46 (20 hours ago), resolved 20 Apr 2025 23:56:21 (20 hours ago)
Minor Incident
Resolved
Zoom

Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

Users in Zoom HIPAA groups are experiencing account login issues
Started 17 Apr 2025 16:50:40 (4 days ago), resolved 17 Apr 2025 18:26:40 (4 days ago)
Major Incident
Resolved
Zoom

Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

Zoom Issues
Started 16 Apr 2025 19:14:33 (5 days ago), resolved 16 Apr 2025 21:02:21 (5 days ago)
Minor Incident
Resolved
Zoom

Zoom appears to be experiencing some DNS related issues that are preventing connections to zoom.us from Campus. According to various reports, this is not limited to UNC. Information will be posted as available.

Possible Issue Detected with Zoom
Started 16 Apr 2025 20:15:48 (5 days ago), resolved 16 Apr 2025 20:20:16 (5 days ago)
Minor Incident
Resolved
Zoom

Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

Possible Issue Detected with Zoom
Started 16 Apr 2025 19:51:41 (5 days ago), resolved 16 Apr 2025 19:56:35 (5 days ago)
Minor Incident
Resolved
Zoom

Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

UNC Chapel Hill - ITS Outage Survival Guide

A step-by-step guide to help you survive a UNC Chapel Hill - ITS outage
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    UNC Chapel Hill - ITS Components

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    UNC Chapel Hill - ITS CloudApps

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    UNC Chapel Hill - ITS ConnectCarolina

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    ConnectCarolina Finance
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    HR/Payroll
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    ImageNow
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    Infoporte
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    Portal
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    Student Administration
    Mon 14
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    Tarheel/Ram Reports
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    Web Travel
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    UNC Chapel Hill - ITS Databases

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    UNC Chapel Hill - ITS Educational Technologies

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    Canvas
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    Zoom
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    Zoom Issues
    Started 16 Apr 2025 19:14:33 (5 days ago), resolved 16 Apr 2025 21:02:21 (5 days ago)
    Minor Incident
    Resolved
    Zoom

    Zoom appears to be experiencing some DNS related issues that are preventing connections to zoom.us from Campus. According to various reports, this is not limited to UNC. Information will be posted as available.

    Possible Issue Detected with Zoom
    Started 16 Apr 2025 19:51:41 (5 days ago), resolved 16 Apr 2025 19:56:35 (5 days ago)
    Minor Incident
    Resolved
    Zoom

    Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

    Possible Issue Detected with Zoom
    Started 16 Apr 2025 20:15:48 (5 days ago), resolved 16 Apr 2025 20:20:16 (5 days ago)
    Minor Incident
    Resolved
    Zoom

    Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

    Users in Zoom HIPAA groups are experiencing account login issues
    Started 17 Apr 2025 16:50:40 (4 days ago), resolved 17 Apr 2025 18:26:40 (4 days ago)
    Major Incident
    Resolved
    Zoom

    Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

    Possible Issue Detected with Zoom
    Started 20 Apr 2025 23:54:46 (20 hours ago), resolved 20 Apr 2025 23:56:21 (20 hours ago)
    Minor Incident
    Resolved
    Zoom

    Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.

    Panopto
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    Voicethread
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    Sakai
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    UNC Chapel Hill - ITS GitLab

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    UNC Chapel Hill - ITS ibiblio.org

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    UNC Chapel Hill - ITS Identity Access Management

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    Guest ID Authentication
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    Duo Two-Step Verification
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    Password Management
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    Onyen Creation
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    Guest ID Creation
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    LDAP
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    Single Sign On
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    UNC Chapel Hill - ITS Listserv

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    UNC Chapel Hill - ITS Network

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    Campus Location(s)
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    Remote Sites
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    Data Center ITS
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    Data Center Hosted
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    Campus Building Networks
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    Whitaker Mill Rd, 401 E Network Problem Detected
    Started 21 Oct 2024 13:58:03 (6 months ago), still ongoing
    Minor Incident
    Identified
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Whitaker Mill Rd, 401 E. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Bell Tower, Morehead Patterson Network Problem Detected
    Started 9 Nov 2024 11:54:03 (5 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Bell Tower, Morehead Patterson. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    South Chiller Plant Annex Network Problem Detected
    Started 9 Nov 2024 12:13:03 (5 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at South Chiller Plant Annex. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Taylor Campus Health Services Building, James Network Problem Detected
    Started 9 Nov 2024 13:05:02 (5 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Taylor Campus Health Services Building, James. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    EPA Building Network Problem Detected
    Started 9 Nov 2024 13:02:02 (5 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at EPA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Medical Biomolecular Research Building Network Problem Detected
    Started 9 Nov 2024 13:02:02 (5 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Medical Biomolecular Research Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Chapman, Max C. Jr. Hall Network Problem Detected
    Started 18 Sep 2024 10:22:02 (7 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    First Dental Network Problem Detected
    Started 30 Oct 2024 10:25:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at First Dental. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Tarrson Hall Network Problem Detected
    Started 3 Oct 2024 10:02:02 (7 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Tarrson Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Dey, William M., Hall Network Problem Detected
    Started 16 Oct 2024 10:07:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Dey, William M., Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Physical Plant Maintenance Shop Network Problem Detected
    Started 9 Dec 2024 15:40:04 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Physical Plant Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Grounds Maintenance Shop Network Problem Detected
    Started 9 Dec 2024 15:40:03 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Grounds Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Horney, Giles F Building Network Problem Detected
    Started 17 Dec 2024 22:13:02 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Cobb Residence Hall Network Problem Detected
    Started 18 Dec 2024 13:25:02 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Cobb Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Horney, Giles F Building Network Problem Detected
    Started 18 Dec 2024 22:59:03 (4 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Horney, Giles F Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Spencer Residence Hall Network Problem Detected
    Started 21 Jan 2025 11:24:02 (3 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Spencer Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Chapman, Max C. Jr. Hall Network Problem Detected
    Started 1 Feb 2025 12:28:01 (3 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Naval Armory Network Problem Detected
    Started 1 Feb 2025 12:14:02 (3 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Naval Armory. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    YMCA Building Network Problem Detected
    Started 1 Feb 2025 13:28:02 (3 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at YMCA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Gerrard, Charles, Hall Network Problem Detected
    Started 1 Feb 2025 13:35:02 (3 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Gerrard, Charles, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Gardner, O. Max, Hall Network Problem Detected
    Started 1 Feb 2025 13:48:27 (3 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Gardner, O. Max, Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Mitchell Hall Network Problem Detected
    Started 5 Feb 2025 11:16:02 (3 months ago), still ongoing
    Major Incident
    Investigating
    Campus Building Networks

    Our monitoring tools have indicated a possible network issue at Mitchell Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.

    Wireless
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    Campus DHCP
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    Campus DNS
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    F5 Load Balancing
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    Network Access Control
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    Network Time Protocol
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    Campus VPN
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    Voice Messaging
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    ITS Web Proxy
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    Network RADIUS
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    Network Server Complex
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    Internet Connection
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    UNC Chapel Hill - ITS Office 365

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    Exchange Online
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    Microsoft Teams
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    SharePoint Online
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    Identity Service
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    Microsoft 365 Apps
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    Microsoft Bookings
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    Microsoft Forms
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    Office for the web
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    OneDrive for Business
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    Multi-Factor Authentication (MFA)
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    Other Office 365 Services
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    UNC Chapel Hill - ITS Carolina Print Hub

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    UNC Chapel Hill - ITS Research Computing

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    RC Database
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    Virtual Computing Lab (VCL)
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    UNC Chapel Hill - ITS Security

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    ITS Firewall Services
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    School of Medicine Firewall Services
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    Main Campus Firewall Services
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    Data Center ITS Firewall Services
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    Endpoint Detection and Response
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    now

    UNC Chapel Hill - ITS Service Now

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    UNC Chapel Hill - ITS Splunk

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    UNC Chapel Hill - ITS TeamDynamix

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    UNC Chapel Hill - ITS TIM

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    UNC Chapel Hill - ITS Virtual Lab

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    UNC Chapel Hill - ITS UCS Virtualization Infrastructure

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    UNC Chapel Hill - ITS Web

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    www.unc.edu
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    alertcarolina.unc.edu
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    now
    CarolinaGo
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    Tarheels.live WordPress
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    Sites WordPress
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    Web.unc.edu WordPress
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    School of Medicine WordPress
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    UNC Chapel Hill - ITS Windows Services

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    UNC Chapel Hill - ITS xMatters

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    UNC Chapel Hill - ITS Other Services

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    now