Inspera status is Partially Degraded Service

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Active Incidents

Issue with virtual keyboard in Symbolic Math question type
Started 8 May 2025 13:55:36 (4 days ago), still ongoing
Minor Incident
Identified
Inspera Assessment - Admin
Inspera Assessment - Student

Symbolic Math question type: We are looking into an issue with the virtual keyboard used in the symbolic math question type, which causes the candidate answers to not be displayed to the student or the graders. We do not recommend using this question type until the issue is resolved.

A possible workaround, for tests where the candidates are familiar with typing mathematical expressions using Maxima syntax, is for Inspera to disable the virtual keyboard. This means the candidates will need to enter supported Maxima syntax for the answers to be evaluated correctly. If they do not, the answer will still be visible to graders and a manual review should be taken of all questions marked as incorrect.

Recently Resolved Incidents

Norwegian customers only: problems with FS test synchronisation
Started 8 May 2025 06:35:48 (4 days ago), resolved 8 May 2025 07:45:50 (4 days ago)
Minor Incident
Resolved
LTI Integration

Norwegian customers have reported problems with synchronising test data with the FS external system. The issue is on FS side, and thye are working to fixt he issue. FS has updated their status page about the issue here: https://www.fellesstudentsystem.no/driftsmeldinger/2025/2025-05-08-fs-graphql-api-og-gemini-er-nede-i-test.html

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    Issue with virtual keyboard in Symbolic Math question type
    Started 8 May 2025 13:55:36 (4 days ago), still ongoing
    Minor Incident
    Identified
    Inspera Assessment - Admin
    Inspera Assessment - Student

    Symbolic Math question type: We are looking into an issue with the virtual keyboard used in the symbolic math question type, which causes the candidate answers to not be displayed to the student or the graders. We do not recommend using this question type until the issue is resolved.

    A possible workaround, for tests where the candidates are familiar with typing mathematical expressions using Maxima syntax, is for Inspera to disable the virtual keyboard. This means the candidates will need to enter supported Maxima syntax for the answers to be evaluated correctly. If they do not, the answer will still be visible to graders and a manual review should be taken of all questions marked as incorrect.

    Inspera Assessment - Student

    Mon 5
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    Sun 11
    now
    Issue with virtual keyboard in Symbolic Math question type
    Started 8 May 2025 13:55:36 (4 days ago), still ongoing
    Minor Incident
    Identified
    Inspera Assessment - Admin
    Inspera Assessment - Student

    Symbolic Math question type: We are looking into an issue with the virtual keyboard used in the symbolic math question type, which causes the candidate answers to not be displayed to the student or the graders. We do not recommend using this question type until the issue is resolved.

    A possible workaround, for tests where the candidates are familiar with typing mathematical expressions using Maxima syntax, is for Inspera to disable the virtual keyboard. This means the candidates will need to enter supported Maxima syntax for the answers to be evaluated correctly. If they do not, the answer will still be visible to graders and a manual review should be taken of all questions marked as incorrect.

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    Norwegian customers only: problems with FS test synchronisation
    Started 8 May 2025 06:35:48 (4 days ago), resolved 8 May 2025 07:45:50 (4 days ago)
    Minor Incident
    Resolved
    LTI Integration

    Norwegian customers have reported problems with synchronising test data with the FS external system. The issue is on FS side, and thye are working to fixt he issue. FS has updated their status page about the issue here: https://www.fellesstudentsystem.no/driftsmeldinger/2025/2025-05-08-fs-graphql-api-og-gemini-er-nede-i-test.html